# FreshPack Customer — TechPack LLC

> Online marketplace for groceries, food, medicine, and wholesale with delivery. (iPhone/iPad app by TechPack LLC.)

- Source: https://appshunter.io/ios/app/freshpack-customer/id1614469519 (this page in markdown: same URL + `.md`)
- Developer: [TechPack LLC](https://appshunter.io/developer/1654438843)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 1.80/5 from 13 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 153 MB
- Languages: American English
- Released: 2022-05-20
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/freshpack-customer/id1614469519/reviews.md

## What is FreshPack Customer?

FreshPack нь өргөн хэрэглээний бараа, бүтээгдэхүүнийг нэг дор багтаасан, хүргэлтийн хамгийн том дэд бүтэцтэй платформ юм.
Хэрэглэгч танд дараах үйлчилгээнүүдийг санал болгож байна. 
ӨРГӨН СОНГОЛТ
Хүнс, Хоол, Амттан, Мах, Эм, Бөөндье зэрэг ангиллуудын бүтээгдэхүүнийг нэг дороос, өргөн сонголттойгоор захиалах боломжтой. 
БАТАЛГААТ ХҮРГЭЛТ 
Захиалгаа ажил, гэр эсвэл хүссэн хаягтаа шуурхай хүргүүлэн авах боломжтойгоос гадна хэрэв та хүргэлтийн хаяг дээрээ байхгүй бол УБ хот даяар байрлах PP Box-т захиалгаа хүргүүлэн цаг заваа хэмнээрэй. 
ХҮРГЭЛТИЙН ТӨЛӨВӨӨ ХЯНАХ
Таны захиалгыг манай “Shopper”-ууд супермаркет, хүнсний дэлгүүр болон борлуулагч байгууллагуудаас цуглуулан бэлтгэж, хүргэж өгөх болно. Захиалга бэлтгэлийн бүхий л явцыг хянах боломжтой бөгөөд захиалгаа шинэчлэх, өөрчлөлт оруулах боломжийг бид танд олгож байна. Захиалгын талаар асууж, тодруулах зүйл гарвал “Shopper”-той чатлах, утсаар холбогдох боломжтой.

## Key features

- Wide selection of products
- Reliable delivery options
- Track order preparation
- Modify orders
- Chat with shopper

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/freshpack-customer/id1614469519/reviews.md

### 1/5 — Shocking for food delivery

*2026-05-25*

No reason to use

### 5/5 — Very good choice

*2025-02-11*

freshpack is a great, time-saving option for delivery services. When grocery shopping in-person, I tend to buy items on impulse, so using this service makes me stick to my list. For me, it's a financial wash. I especially like ordering in when the weather is cold. The drivers are professional, reliable and handle items with care.

### 1/5 — Service is so bad - stay away

*2025-01-17*

I have tried this 5 times but every time takes more than 3 hours to deliver

### 1/5 — Just go and get it for yourself

*2024-11-30*

So I tried to order some food but it was keep saying that your order is wrong, there is an error! So Disappointed!!

### 1/5 — Scam like delvery app

*2024-11-17*

Ordered - no delivery, no money return. A lot of time wasted. Customer service zero. This happened to too many customers. Apple should ban this scammers.

### 1/5 — Pretty terrible

*2024-11-12*

Service and app bad

### 3/5 — Can’t say good but…

*2024-02-26*

Delivery time 3-5 hours in general. Refund process was little complicated. however, they have a variety of choice of restaurants compared to other apps in Mongolia that I’m happy of specially, vegan restaurants. i’m sure they would improve in the future.

### 1/5 — Ipad not supported

*2024-02-10*

Ipad nd zoriulaad erguulchihed yahav dee

### 1/5 — Маш удаан

*2024-01-10*

4 удаа хоол захиалаад 1 нь арай гэж авчирсан, 2-ыг нь өөрсдөө цуцалсан, 1-ийг нь би захиалга өгснөөс хойш 2 цагийн дараа залгаж асуухад хоол нь бэлэн болоогүй байсан болхоор би цуцалсан. Ахиж ашиглахгүй ээ.

### 1/5 — Buggy mess with no reason to exist

*2023-06-11*

Dont bother with it, the level of incompetence is something i have never seen before. How does an app handling money can pass the QA when every little function bugs out is beyond me.  

Buggiest app I have ever used. Will automatically change delivery date to few days in advance ( who orders their lunch 2 days in advance at dinner time ??? ). Figured out the app changed the delivery time even though i explicitly selected right now as an option. Called them to cancel the order, they said ok we will cancel it, we will refund you if u enter your bank info. Thought alright and left it be. Two days later get a call from the restaurant asking about the order which wasn’t cancelled. So had to call them again to actually cancel the order which was supposedly canceled two days ago.  After three different phone calls to customer support they finally change it to delivered?? Fine whatever, just wanna get my refund which still hasn’t been processed ( got told 10 mins every time during a call). Thee days later still can’t get my refund to process because they say I can’t spell my name right and blaming me for their buggy app.

## Frequently asked questions about FreshPack Customer

### What types of products can I buy on FreshPack Customer?

FreshPack Customer offers a wide selection of products including groceries, food, sweets, meat, medicine, and wholesale items. This allows users to find many of their daily needs in one place.

### How does FreshPack Customer handle delivery?

Delivery is available to your work, home, or any preferred address. For added convenience, orders can be delivered to PP Boxes across Ulaanbaatar city, saving you time.

### Can I track the preparation of my order on FreshPack Customer?

Yes, you can monitor the entire process of your order preparation. Our 'Shoppers' collect and prepare your items from supermarkets and stores, and you can track their progress.

### Can I make changes to my order after placing it on FreshPack Customer?

FreshPack Customer allows you to update or make changes to your order. This flexibility ensures you can adjust your selections as needed before fulfillment.

### How can I contact my shopper on FreshPack Customer?

You can communicate with your shopper directly through the app. Options include chatting or calling your shopper if you have any questions or need to clarify details about your order.

### What is the user rating for FreshPack Customer?

FreshPack Customer has a user rating of 1.9 stars based on 11 ratings. This indicates that while the app offers useful features, user satisfaction may vary.

### Is FreshPack Customer available on multiple devices?

Yes, FreshPack Customer is available for iPhone, iPad, and iPod devices. This broad compatibility ensures access for a wide range of Apple users.

### How often is FreshPack Customer updated?

The latest version of FreshPack Customer is 4.0.34, and it was last updated on April 3, 2026. This suggests a commitment to ongoing development and improvements.

## Version history (last 5 releases)

### 4.0.38 — 2026-08-03

• U-Point оноо хуримтлуулж, ашиглах боломжтой боллоо.
• 4 оронтой PIN ашиглан хурдан, аюулгүй нэвтрэх боломж нэмэгдлээ.
• Давтамжит захиалгыг шинэчилж, илүү хялбар удирдах боломжтой боллоо.
• Аппын тогтвортой ажиллагаа болон гүйцэтгэлийг сайжрууллаа.

### 4.0.37 — 2026-06-19

жижиг засвар

### 4.0.36 — 2026-06-18

Жижиг засварууд

### 4.0.35 — 2026-05-20

Toki-р нэвтрэх боломжтой боллоо

### 4.0.34 — 2026-04-03

Жижиг алдаа засварлав.

## Apps similar to FreshPack Customer

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pizza Hut - Mongolia](https://appshunter.io/ios/app/pizza-hut-mongolia/id6451027361) | 4.3 (16) | Free | Food & Drink |
| [Tino Grocery](https://appshunter.io/ios/app/tino-grocery/id6449288619) | 5.0 (1) | Free | Food & Drink |
| [Arig Anya](https://appshunter.io/ios/app/arig-anya/id1519575559) | 3.7 (3) | Free | Food & Drink |
| [TokTok Delivery](https://appshunter.io/ios/app/toktok-delivery/id1450600616) | 3.1 (45) | Free | Food & Drink |
| [UBCab Eats](https://appshunter.io/ios/app/ubcab-eats/id1599437795) | 2.9 (9) | Free | Food & Drink |
| [Yuna restaurant](https://appshunter.io/ios/app/yuna-restaurant/id1625573111) | 5.0 (1) | Free | Food & Drink |

## More apps by TechPack LLC

- [PP Delivery](https://appshunter.io/ios/app/pp-delivery/id1591863675)
- [PP Hubman](https://appshunter.io/ios/app/pp-hubman/id1601430119)
- [FreshPack Shopper](https://appshunter.io/ios/app/freshpack-shopper/id1618711265)
- [FreshPack Merchant](https://appshunter.io/ios/app/freshpack-merchant/id6443408662)
- [PP Business](https://appshunter.io/ios/app/pp-business/id6443934025)

All apps by TechPack LLC: https://appshunter.io/developer/1654438843

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*