# Frex: 0 fee global payments — user reviews

> 78 indexed App Store user reviews of Frex by Frex Technologies Private Limited, rated 4.43/5 from 212 ratings.

- Source: https://appshunter.io/ios/app/frex-0-fee-global-payments/id6751817586/reviews
- App overview in markdown: https://appshunter.io/ios/app/frex-0-fee-global-payments/id6751817586.md
- Rating breakdown: 5★ 72 · 4★ 3 · 3★ 3 · 2★ 0 · 1★ 12

## Newest reviews (15 of 78)

### 5/5 — Makes me feel less guilty about not visiting

*2026-04-29, version 5.7.3*

Okay that sounds dramatic but when you are far from family the least you can do is make sure the money transfer is smooth and not eat into what you are sending with fees. Frex does that. Rate is good, transfer is fast, family is happy.

### 5/5 — Smooth from start to finish

*2026-04-29, version 5.7.3*

Downloaded this on a Sunday evening, got verified, linked my US bank account and sent money to my sister in Pune all in the same sitting. No weird errors, no waiting for approval emails. Just worked.

### 5/5 — My mom actually called to ask what happened

*2026-04-29, version 5.7.3*

First time I used Frex my mom called me because the money arrived instantly, and she thought something was wrong lol. Used to take two days with my old app. Now instant with frex !

### 3/5 — Needs improvement

*2026-04-28, version 5.7.3*

Once the transaction is initiated we are unable to cancel the transaction even though you sent to wrong account it cannot be undone. This is such a bad thing that a transaction cannot be cancelled. Are you serious?  And time shown for transaction completion is never met seems to be. Lol hold your hands till you receive money

### 5/5 — Simple even for my dad

*2026-04-28, version 5.7.2*

My Father Asked Me to Write This Review He is not one for leaving reviews but he specifically asked me to say that this is the easiest way he has found to receive money from abroad. He gets it quickly and without any confusion on his end. That means a lot to us.

### 5/5 — Sent money from the airport

*2026-04-28, version 5.7.2*

Was traveling and needed to send money urgently. Opened Frex, sent it in a few minutes while waiting to board. Money arrived instantly. That kind of reliability is hard to put a price on.

### 5/5 — Consistent which is all I ask

*2026-04-27, version 5.7.2*

Some apps give you a great rate the first time and then quietly get worse. Frex has been the same quality every single time I have used it. That consistency is what keeps me coming back.

### 5/5 — my roommate put me on to this

*2026-04-27, version 5.7.2*

My roommate in college frequently tries new app. She recommended Frex to me - downloaded it and sent my first transfer the same day. money reached instantly and at amazing rates.

### 5/5 — The Kind of App That Earns Your Trust

*2026-04-27*

I am cautious about any app that touches my money. Frex earned my trust quickly. Transparent about what you are getting, no last minute surprises, and the rate is genuinely competitive. Have been using it for four months without a single issue.

**Developer response:** Only good surprises here : ) 
Glad we could win your trust and keep things drama-free. Appreciate you sticking with us!

### 5/5 — worth every minute of setup

*2026-04-27, version 5.7.2*

took me maybe 5 minutes to get everything verified and linked. every transfer since then has been smooth. that 5 minutes has saved me a lot compared to what i was paying before.

### 5/5 — instant

*2026-04-25, version 5.7.2*

first transfer i did i called my mom to check and she had already gotten it. used to take two or three days with the app i was on before. that was enough for me to make this my main one.

### 5/5 — I find frex very useful

*2026-04-25, version 5.7.2*

needed something reliable for sending money home on a regular basis. Frex fits that perfectly. Quick to use once you are set up and the rate has never disappointed me

### 5/5 — swtched to frex

*2026-04-25, version 5.7.2*

deleted my old app the same week i found frex. rate is better, app is simpler, money gets there faster. don't really know what took me so long

### 5/5 — Save money with Frex

*2026-04-24, version 5.7.2*

did the math after my first three transfers and realised I was saving a meaningful amount compared to my old app. Not life changing money each time but it adds up when you send regularly.

### 3/5 — Best exchange rate, but no primary features.

*2026-04-19, version 5.7.2*

Best exchange rate compared to other platforms so far. They give ~40cents (Feb)above Google rate, as of now, hope it stays the same.

But app was pretty basic and stupid. There is no proper profile management, viewing, editing, etc. And only link accounts and transfer, so no debit credit cards transfers,etc.

Mainly, we can only keep 1 Indian account and 1 US account added, both should be under your name( frex profile name). So cant send to your family, etc.. directly.
Hope they resolve this primary features asap.

Update- rates are down to ~20 cents (April) above google rate and still haven’t added any primary features.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t support NRE transfers

*2026-06-14, version 5.11.0*

I tried transferring to NRE account twice it failed and very bad customer support experience

### 1/5 — Poor onboarding and unclear NRE support

*2026-05-20, version 5.10.0*

The app allowed me to link my NRE account during signup, but later rejected it and left me stuck without a clear resolution. Support then suggested linking a regular savings account, which is concerning for a remittance app where account type and compliance matter. If NRE accounts are not supported, this should be clearly stated upfront. This experience made me lose confidence in the platform.

### 1/5 — Issue With Adding US Bank Account

*2026-05-16, version 5.9.0*

Multiple times Tried using Plaid its showing unsuccessful but not showing account ( Pending 2nd step) and reached out support but response is slow…Not Yet resolved..

### 1/5 — Frauds

*2026-05-07, version 5.8.0*

Big time frauds! Don’t get trap

### 1/5 — BEWARE they don’t offer NRO accounts transfer

*2026-05-03, version 5.7.4*

As an NRI, you need to transfer your money to an NRO account to save on taxes, but flex pay don’t transfer money to NRO it only transfers to NRE account where you get taxed for the money you sent to India. They also say you can transfer to regular bank account. As an NRI, you cannot have regular bank account.

### 1/5 — Worst service and delay in refund

*2026-04-16, version 5.7.1*

I’m writing this feedback while there is refund for failed transaction still not processed after almost 1 month and would you believe that amount was thankfully $10 which was debited from my bank account but transfer to foreign ac was unsuccessful. But though they acknowledged and confirmed that they will refund, its almost a-month now and i’m yet to get my $10 back. Imagine if that amount was more. 
First of all they dont have any help mechanism i.e. you have to only mail them then their person who is having personal number will reach you but wont help. Ideally they should provide chat service and quick help. Hence please avoid sending money. All the best

### 1/5 — Worse app

*2026-04-14, version 5.7.0*

Please don’t trust this app this is the worse aap no support team available as well as it show your name in recipient when try to send money

### 1/5 — Verification

*2026-04-12, version 5.7.0*

Without any reason my verification is failed it’s not good

### 1/5 — Fake

*2026-04-01, version 5.6.9*

Security issue

### 1/5 — Worst app

*2026-03-31, version 5.6.9*

After taking all the details for transfer they blocked my account. What the hell. I uploaded all the required documents.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent money transfer app

*2026-07-01, version 5.12.5*

Good price for the money. Very fast service with zero fee.

### 5/5 — Fast Transfer, Best app

*2026-06-17, version 5.12.0*

I have experienced fast transfer and user friendly application

### 5/5 — Great Rates + Near Instant Transfers

*2026-06-12, version 5.11.0*

I have been using Frex to send money to India for the past few months and it’s a great experience. They always provide better exchange rates than any other money transfer service and also the money is available in the Indian account very quickly. 

Overall a wonderful app and highly recommend.

### 5/5 — Excellent Transfer Rate

*2026-06-04, version 5.11.0*

It’s a very good app, I sent $1350 and it was instant transfer within few seconds to India.

Great exchange rate compared to other apps, it is always higher than others.

### 5/5 — Best Service out there!

*2026-05-29, version 5.11.0*

My desi folks! This is a great app you do get the best rate as compared to the competition. I have transferred couple of times so far great service. Please try it out! You will not be disappointed.

### 5/5 — Customer Support And Fast Resolution

*2026-05-18*

Excellent customer support and fast resolution! I had an urgent international transaction issue and was really worried about the delay. I contacted the support team by email, and they responded very quickly, explained everything clearly, and helped resolve my problem. My money was credited to my Indian account successfully. Really appreciate their prompt assistance and professional service. 
Thank you!

### 5/5 — Indian rupees

*2026-05-14, version 5.8.0*

This is very good app I will advise to anyone get this app 
Send money in one day or I got good experience today I sent it to India it’s only a two minute transfer 
Thank you very much

### 5/5 — Awesome

*2026-05-10, version 5.8.0*

Fast, reliable and better exchange rate

### 5/5 — Good app with excellent rates

*2026-05-04, version 5.7.4*

I’ve been using this for the past 2 months. Initially, I was a bit skeptical since it’s not a well-known name. I started with small transfers, and everything went through smoothly,so far, so good.
rating it 4 stars mainly because the UI is simple and the exchange rates are very competitive. However, customer service needs improvement. For one issue, I had to escalate and even reach out to the founder, who was responsive and helpful.
There are still some bugs and areas to improve. For example, I initially added a recipient as Bank1 and made a few transactions. Later, I removed it and added Bank2, but transfers were still going to the old bank account, this issue has been reported but not yet fixed.
Areas for improvement:
*Increase the cancellation window
* Allow adding multiple accounts
* Support NRE accounts
* Improve customer service
* Enable instant transfer options

### 5/5 — Great app, with a great referral program

*2026-04-30, version 5.7.3*

Got on this through a friend from my MBA program who moved to Chicago. We both save more when we refer people apparently. Have since got three other friends from our India group chat onto it. Good app, good rate, and it actually rewards you for spreading the word.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
