# Friday AI Email Writer — user reviews > 234 indexed App Store user reviews of Friday AI Email Writer by Sekterra GmbH, rated 4.80/5 from 9,715 ratings. - Source: https://appshunter.io/ios/app/friday-ai-email-writer/id1661969777/reviews - App overview in markdown: https://appshunter.io/ios/app/friday-ai-email-writer/id1661969777.md - Rating breakdown: 5★ 8,739 · 4★ 402 · 3★ 167 · 2★ 100 · 1★ 307 ## What do users think of Friday AI Email Writer? Overall sentiment: mixed **Pros** - 👍 Professional writing assistance - 🚀 Time-saving - 💡 Helpful for non-native English speakers - 👍 Improves writing quality and confidence - 👍 Customizable and personalized emails **Cons** - 💰 Expensive subscription - 🐛 Frequent crashes and freezes - 🔒 Privacy and security concerns - 🔒 Unclear subscription and cancellation policies - 💰 Charges for features advertised as free **Commonly reported bugs** - Keyboard issues after updates - Subscription issues and double-billing - Inability to use app after subscription expiration **Most requested features** - Ability to view original text - More customization options - Improved customer support - Offline mode - Affordable one-time payment option ## Newest reviews (12 of 234) ### 1/5 — Charged outside the app without even using the 3 day trial *2026-05-19, version 1.1.23* I want my money back! How did I get charged $54.50 before I even used the free trial? I got charged two more times in the past 2 days !!! I didn’t authorize these !!! Also got charged 2 x smaller amounts $1.37 $136. There is a free trial yet I got charged and never used the free 3 day trial. Scammers ### 1/5 — Dreadful *2026-05-15, version 1.1.23* I have asked to cancel several times - no contact back and 5 payments taken ### 1/5 — Kein Update auf das IOS 26 *2026-05-14* Habe seid Tagen mehrere Mails an den App-Hersteller gesendet ohne Rückmeldung. Für die App müsste ich 60€ zahlen, dafür kann ich doch eine Rückmeldung erwarten. Ich bin stink sauer!!! **Developer response:** We cannot find any emails from you. Can you please contact us at support@friday-email.ai? We'll be happy to help you with cancellation and refund! ### 1/5 — Charged outside the app without even using the 3 day trial *2026-05-13, version 1.1.23* I want my money back! How did I get charged $54.50 before I even used the free trial? Also got charged 2 x smaller amounts $1.37 $136. There is a free trial yet I got charged and never used the free 3 day trial. Scammers ### 1/5 — Scam *2026-05-08, version 1.1.22* I am repeatedly getting charges from this company and have repeatedly requested to cancel this and get a refund and have received no response ### 1/5 — Non responsive *2026-05-08, version 1.1.22* I have emailed numerous times asking to be refunded and to cancel my account. ### 1/5 — Giving error on my desktop *2026-05-02, version 1.1.22* I signed up for this app using an anonymous email and now no im trying to use it on my desktop by using an apple link but its giving me an error and if I use my actual apple email address is telling me there is no account and to sing up and charge me all over again I tried emailing costumer service and no respond but on my phone the app works perfect just wish I can use it on my desktop or if costumer service can guide me on logging this app through the web on my desktop ### 1/5 — customer service *2026-04-29, version 1.1.22* the keypad stopped working after apples last update & after contacting customer support several times still no reply. ### 1/5 — Not working *2026-04-25, version 1.1.22* The keyboard is not working with the new Apple iOS update 04/25/2026. I paid for something that is not working. Ridiculous. ### 2/5 — No funciona bien *2026-04-22, version 1.1.22* Parcial función ### 3/5 — Suscribtions is automatically renewed with my consent *2026-04-17, version 1.1.22* Very confusing application and not friendly ### 1/5 — Disappointed *2026-04-15, version 1.1.22* I purchased this through a Facebook add. Did the profile and paid for 12 weeks. After logging on I couldn’t retire my purchase. After 3 ignored emails I gave up. Super disappointed as I real wanted to try but after a couple of weeks I gave up waiting for a reply. Really no too hard to acknowledge and email and try to resolve. For this reason I give it “o” star review. Not even a one as I could even try it and waisted my money ## Most critical reviews (10 lowest-rated) ### 1/5 — Can't cancel *2026-08-27, version 1.1.23* This is a nightmare to cancel. Keeps charging every month ### 1/5 — Scam *2026-08-07, version 1.1.23* I have no idea what this is, and I don’t need help writing an email. There’s no way to end or terminate any kind of subscription and they continue to take 3999 from my Apple wallet. **So after I posted this review, I received and response from the developer stating that they have not received any request to cancel and gave me an email address to send, I sent screenshots of the four sent and they continue to attempt to take 3999 every three days. This is definitely a scam and I do not change my stance. ### 1/5 — Dreadful *2026-07-22, version 1.1.23* Tried to cancel via email ### 1/5 — Theft! *2026-07-22, version 1.1.23* I did the free trial and found I do not need this app for what I am doing. I have been being charged each month since January it’s now July and have disputed every charge and sent emails to stop this. Please close my account and stop charging me monthly for a service I do not use. ### 1/5 — Poor customer service *2026-07-01, version 1.1.23* I have been trying to reach guest services for a week haven’t heard from them yet i keep getting charged. ### 1/5 — Trying to cancel *2026-06-24, version 1.1.23* I’ve tried to cancel for two months now and continue to be charged. How should I cancel and the last charge credited back? ### 1/5 — Can’t send email *2026-06-12, version 1.1.23* I can’t send emails ### 1/5 — be careful *2026-06-08, version 1.1.23* I tried this in three months ago, it was not what I thought it was , so i cancelled , within several minutes of trying it. Now 3 months later, they are still charging me. No response or acknowledgement from the company whatsoever. ### 1/5 — Got ripped off *2026-06-01, version 1.1.23* I got charged $55 that I did not authorize and can’t get any answer from them. Beware!!! ### 1/5 — DO NOT *2026-05-22, version 1.1.23* THIS APP MAKES IT IMPOSSIBLE TO CANCEL. I've been disputing their charges since February. When emailing customer support NO ONE responds. DON’T DO IT!!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Genial *2026-08-24, version 1.1.23* Muy útil para realizar escritos ### 5/5 — Best Ever! *2026-07-17, version 1.1.23* I’ve had this app for over a year and a half now and I must say, I use it daily! It’s not because I don’t know how to write! It’s just, better! In wording, emphasizing what I’m trying to communicate either in a professional email, personal email or simple response. Thank you for creating this app to better help me with my everyday 🫶🏻 ### 5/5 — Black Sheep Sabbath *2026-06-23, version 1.1.23* I AM IRONMANNTITANICGIANT ### 5/5 — I love it!! *2026-06-06, version 1.1.23* I do not just hand out 5*’s they have to be earned. After using Grammarly and putting up with their filters I was on the search for a top notch AI editor and I found it. Please do not change anything about your program and I will keep paying. ### 5/5 — Scam *2026-06-04, version 1.1.23* I have no idea what this is, and I don’t need help writing an email. There’s no way to end or terminate any kind of subscription and they continue to take 3999 from my Apple wallet. ### 5/5 — Attorney *2026-05-28, version 1.1.23* I have been using this software for a few months and it is becoming more improved as time passes. I and exceedingly pleased with the results. I highly recommend anyone who wishes to spend less time writing letters. ### 5/5 — It's great *2026-05-14, version 1.1.23* Works great now, but when will the other app, AI Keyboard, be updated? ### 5/5 — Mr Boateng. *2026-05-07, version 1.1.22* Perfect for me ### 5/5 — Love this app *2025-10-31, version 1.1.14* You need to update so I can have this app on my windows laptop ### 5/5 — Facultatif *2025-10-22, version 1.1.13* Facultatif --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*