# FriedrichConnect

> Remote climate control for smart air conditioning units. (iPhone/iPad app by Friedrich Air Conditioning.)

- Source: https://appshunter.io/ios/app/friedrichconnect/id1449178663 (this page in markdown: same URL + `.md`)
- Developer: [Friedrich Air Conditioning](https://appshunter.io/developer/576190394)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.30/5 from 159 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 69 MB
- Languages: American English
- Released: 2019-03-29
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/friedrichconnect/id1449178663/reviews.md

## What is FriedrichConnect?

Home or away, you’re in control with the FriedrichConnect App.
Simple-to-use with powerful features for perfect comfort and energy savings

 
Connect in minutes
It’s easy with our simplified set up process
 
Easily set your home, away, and night time preferences
Set a seven day custom schedule that fits your lifestyle

 
You’re in control anytime, anywhere
Power units off and on, increase or decrease a unit’s set point temperature, change system cool, fan, heat, and auto settings and fan speeds

Controlling multiple units is simple
With our advanced grouping program, you can control multiple units to work independently or as a single system.  You can even invite other users to manage one or more of your units

## Key features

- Remote unit control
- Custom scheduling
- Temperature adjustment
- System mode selection
- Fan speed control
- Multi-unit grouping

## What do users think of FriedrichConnect?

Overall sentiment: negative

**Pros**

- ⭐ Figured out setup process
- 🕰️ App works well after initial setup

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to connect and set up
- 🔍 Unreliable app functionality
- 🔍 Unresponsive customer support
- 🔍 Outdated and broken app versions
- 🔍 Lack of basic features like on/off button

**Commonly reported bugs**

- App frequently crashes or freezes
- Inability to connect devices to WiFi
- Scheduled settings not saving properly
- Temperature readings not updating correctly

**Most requested features**

- Improve app stability and reliability
- Provide better customer support
- Integrate with smart home platforms
- Add essential features like on/off control

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/friedrichconnect/id1449178663/reviews.md

### 1/5 — FIX YOUR PRODUCTS!!!!!

*2025-08-14, version 2.4.2*

it’s absolutely unacceptable that you’ve continued to ignore customers who clearly voice concerns that no one is able to use the smart features of your AC units. Don’t advertise what you can’t deliver, DISAPPOINTED!! Don’t waste your time on this app, OR the “updated” version, you will end up pulling your hair out on the 6th time trying…spoiler alert, they never designed this product to work

### 1/5 — Worst app ever!

*2025-08-06, version 2.3.0*

I spent $1,000 on this unit because it had an app I thought I can use to control my settings and it’s a reputable brand.  Well the app doesn’t connect to my phone I tried troubleshooting the problem and still nothing. Customer service is horrible! They said a rep will call back and never did. Do not buy this unit if you want to use the app! I would give this app zero stars if I could.

### 1/5 — Do better Friedrich

*2025-07-26, version 2.3.0*

Horrible App. Barely works for two days, now it seems like it’s stuck. I’ve tried signing out and in and nothing. With all of the technology available to you why are you failing so miserably in the App dept? If you can’t do it then integrate with SMARTTHINGS and let them handle it. Jesus - over 2k on an AC and I can’t even control it remotely. Total fail and for that - this will be the last Friedrich machine I ever buy. You lost a customer who’s been loyal for over 12 years. I’m done.

### 1/5 — Worst!!!!!

*2025-07-07*

This app is defunct for about 1 year now. Called customer service end of June ‘25 and I was told that new app is launching momentarily. Well. 3 weeks later, still no app. Also, if you had an account for some time Friedrich disabled that and will require a new account set up once new app launches. And, you cannot use previous email address as this will no longer work. 2 chat requests with customer service were blatantly ignored. Stay away from this! They don’t seem to care at all. And, as much as I remember, the app is not that smart anyway. Just terrible.

### 1/5 — Worthless

*2025-06-19, version 2.3.0*

Freezes constantly. Unusable scheduling system fix it or get rid of this useless application.

### 3/5 — Some bugs but ultimately functional

*2025-06-17*

I had success connecting my two new WallMaster units without too much difficulty. I can control them from my iPhone, iPad, and even my Mac. The bug I’ve encountered is that the temperature changes sometimes don’t “stick” even after repeated attempts. The workaround that seems to work (usually) is changing another setting, like fan mode, then returning to temp, and then temp changes will actually take effect. I’ve had to do this with both units a couple times. Feature request for the app would be for when you tap on a device to reveal its settings, it shows the name of the device at the top (e.g. Bedroom). HomeKit integration update would be lovely of course but not gonna hold my breath on that.

### 1/5 — Honestly

*2025-06-06*

Honestly, this app is worthless, which is surprising, coming from a top ac company. When I purchased my AC in the fall, I was able to connect this app. Now, I am prompted to connect again for some unknown reason. I buy that, but the wifi login screen does not allow me the option to paste my complex wifi password. So, begrudgingly, I took the time to type it in manually (over 20 digits) and then, after doublechecking the PWD, the app screen is not long enough to allow me to click the connect button. I literally can’t scroll down enough to click to save the WiFi information. WORTHLESS!   Don’t buy their ac’s for remote connectivity, if that’s a feature that’s important to you.

### 1/5 — Doesn’t work well

*2025-05-07*

The app frequently fails to update temperature changes, which is frustrating. The scheduler feature is useful but often requires multiple attempts to save settings to the unit. Even after successfully updating, subsequent adjustments to the scheduler don’t sync properly. At times, the app displays an error message stating it’s unable to update, while other times it silently reverts to the device list without applying changes. Overall, the app struggles significantly with reliably updating the AC unit with any modifications.

### 5/5 — Figured it out!

*2025-04-07*

Had tried several times unsuccessfully and then read that my home network had to be transmitting 2.4 (not 5.0) so I switched to 2.4.    And you have to turn off “private WiFi address “ setting for the home network that you will be using.  Then I read somewhere that you need to ensure that the display on the air conditioner needs to stay on the entire time.  You can do this by pushing the up and down arrows.  I believe you get about 10 seconds before the screen goes black, so just make sure you push one of the arrows before it goes black.  I followed the above two steps along with the other steps on the app and it worked!  As far as using the app itself, I haven’t played around with it yet.  But at least I now see my Kuhl unit on the app.

### 1/5 — Horrible app sub par product

*2025-01-21, version 2.3.0*

Absolutely draconian technology that when paired with a $1500 air conditioner is an absolute slap in the face to the customer

## Frequently asked questions about FriedrichConnect

### What does the FriedrichConnect app do?

The FriedrichConnect app allows you to control your Friedrich air conditioning units remotely. You can turn units on or off, adjust set point temperatures, change system modes (cool, fan, heat, auto), and modify fan speeds from your smartphone or tablet.

### What are the key features of the FriedrichConnect app?

Key features include remote control of individual units, the ability to set custom seven-day schedules for different times of day (home, away, night), and advanced grouping to control multiple units independently or as a single system. You can also invite other users to manage your units.

### Is the FriedrichConnect app free to use?

Yes, the FriedrichConnect app is free to download and use. The provided information indicates no in-app purchases or advertisements, suggesting a completely free experience for users.

### What kind of devices is the FriedrichConnect app compatible with?

The app is designed for mobile use, implying compatibility with smartphones and tablets. Specific operating system requirements (like iOS or Android versions) are not detailed in the provided description, but it functions as a mobile application.

### How can the FriedrichConnect app help save energy?

The app facilitates energy savings by allowing you to create custom schedules that match your lifestyle, ensuring units are not running unnecessarily when you are away or asleep. Remote control also lets you turn off units instantly if you forget, preventing wasted energy.

## Version history (last 5 releases)

### 2.4.2 — 2025-08-08

1.Enhancement Fixes

### 2.3.0 — 2024-06-13

- Added new capability to un-register the user from website an app.
- Added new capability to remove registered devices.
- Builds to the latest available SDK.
- Provide new Terms and Services page.
- Fixed issues with changing schedule for thermostat.
- Fixed updates when changing user data that required app restart.
- Fixed Celsius / Fahrenheit display setting within app when user sets the preference.
- Fixed identified accessibility issues.

### 2.2.0 — 2023-10-26

BUG FIXES:
- Added firmware check for Friedrich devices for pending IoT migration
- Fixed inability to update a user profile
- Fixed scaling issues with the schedule tab
- Fixed request flood when setting thermostat controls
- Fixed layout warnings with UI rendering
- Prevent schedule from setting a fan only mode (this is not a valid mode)
- Upgraded to latest firebase modules to address observed OutOfMemory issues

### 2.1.0 — 2023-06-21

Fixes and streamlines the Friedrich device association to address issues customers were experiencing.  This includes false positive device associations and errors that could crash the app.

### 2.1 — 2022-07-29

- Resolved control bug in new app
- Made association dialog non dismissable on outside touch
- Fixed issue with missing schedule data

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## More apps by Friedrich Air Conditioning

- [FriedrichGo](https://appshunter.io/ios/app/friedrichgo/id1458706639)
- [ComfortPRO](https://appshunter.io/ios/app/comfortpro/id6742104904)

All apps by Friedrich Air Conditioning: https://appshunter.io/developer/576190394

## Related topics

[friedrich air conditioning](https://appshunter.io/ios/topics/friedrich-air-conditioning)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*