# Fronius Solar.SOS — Fronius Customer Support Tool

> Business tool for solar installers to manage service requests and order parts. (iPhone/iPad app by Fronius International GmbH.)

- Source: https://appshunter.io/ios/app/fronius-solarsos/id1516602936 (this page in markdown: same URL + `.md`)
- Developer: [Fronius International GmbH](https://appshunter.io/developer/431601279)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.50/5 from 2 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 15 MB
- Languages: American English, Czech, Dutch, Finnish, French (France), German (Germany), Hungarian, Italian, Polish, European Portuguese and 4 more
- Released: 2020-11-30
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fronius-solarsos/id1516602936/reviews.md

## What is Fronius Solar.SOS?

Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).

Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)

## Key features

- Manage multiple accounts
- Order replacement parts
- Track order status
- Messaging with support
- Access installation guides
- Troubleshoot technical issues

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/fronius-solarsos/id1516602936/reviews.md

### 1/5 — Site não funciona!

*2025-12-24, version 2.13.0*

Nem perca tempo nesse site, eu nunca vi um site que só dá problema, pessimo!

### 2/5 — Fälle später bearbeiten geht nicht

*2025-04-24*

Fälle später bearbeiten geht nicht, man kann sie dann nicht mehr finden.

### 1/5 — O app não funciona!

*2024-05-14, version 2.6.0*

Fica o tempo todo em processo de autenticação e não sai disso! Não serve pra nada!!!

### 1/5 — There’s no help!

*2022-07-21*

Literally did nothing to help me.

## Frequently asked questions about Fronius Solar.SOS

### What is Fronius Solar.SOS used for?

Fronius Solar.SOS is a business application for installers to manage technical queries, troubleshoot solar systems, and order replacement parts directly from the installation site.

### Who is the target audience for Fronius Solar.SOS?

This app is strictly a solution for installers and is intended for business-to-business (B2B) use only.

### Can I order replacement parts through Fronius Solar.SOS?

Yes, the app facilitates rapid ordering of replacement parts and allows you to view all your orders at a glance.

### Does Fronius Solar.SOS have ads?

No, Fronius Solar.SOS does not contain advertisements.

### What kind of documentation is available in Fronius Solar.SOS?

The app provides access to all relevant Installation Instructions and Operating Instructions, including links to YouTube resources.

### How can I get technical support with Fronius Solar.SOS?

Fronius Solar.SOS includes a messaging function that allows you to communicate with technical support regarding specific cases.

### What is the update frequency for Fronius Solar.SOS?

The latest version, 2.13.0, was last updated on November 25, 2025, indicating regular updates to the application.

### What devices are supported by Fronius Solar.SOS?

Fronius Solar.SOS is supported on iPhone and iPod devices.

## Version history (last 5 releases)

### 2.14.0 — 2026-07-07

• Recovery Key now centrally placed in the navigation
• Downloads have been moved to the Profile section
• Profile section redesigned for improved clarity and organization
• Bug fixes and stability improvements for a better user experience

### 2.13.0 — 2025-11-25

New version available!

- Expanding Recovery Key: Now supports Verto and Argeno devices.
- Smoother performance: Various improvements and bug fixes for an even better experience.

### 2.12.0 — 2025-09-16

New version available!
• Get notified when new news articles are published
• Upload additional file formats when creating a case
• Smoother performance and various bug fixes for an even better experience

### 2.11.0 — 2025-08-27

New version available! 

- Now available in Finnish and Swedish
- Smoother performance and bug fixes for an improved experience

### 2.10.0 — 2025-06-03

This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.

## Apps similar to Fronius Solar.SOS

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| [Hargassner](https://appshunter.io/ios/app/hargassner/id1523536070) | — | Free | Utilities |
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## More apps by Fronius International GmbH

- [WeldConnect](https://appshunter.io/ios/app/weldconnect/id1272141255)
- [Welducation Basic](https://appshunter.io/ios/app/welducation-basic/id1281494916)
- [Welducation MagicFolder](https://appshunter.io/ios/app/welducation-magicfolder/id1356106150)
- [Virtual Welding AR](https://appshunter.io/ios/app/virtual-welding-ar/id1361929308)
- [Fronius Solar.start](https://appshunter.io/ios/app/fronius-solarstart/id1509399310)

All apps by Fronius International GmbH: https://appshunter.io/developer/431601279

## Related topics

[international isos](https://appshunter.io/ios/topics/international-isos)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*