# Frontdoor-Home Service Experts — Video Chat for Home Projects

> Video chat with home repair experts and access DIY tips. (iPhone/iPad app by Frontdoor Incorporated.)

- Source: https://appshunter.io/ios/app/frontdoor-home-service-experts/id6443921342 (this page in markdown: same URL + `.md`)
- Developer: [Frontdoor Incorporated](https://appshunter.io/developer/1607864485)
- Category: Lifestyle
- Price: Free
- Rating: 4.69/5 from 1,327 App Store ratings · 129 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 75 MB
- Languages: English
- Released: 2023-04-09
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/frontdoor-home-service-experts/id6443921342/reviews.md

## What is Frontdoor?

Have something around the house that needs fixing? Use the Frontdoor app to video chat with a home repair Expert (the first chat is free!). Get help with electrical issues, plumbing needs, everyday appliances, HVAC, general handyman needs, and more. Whether you’re a “do-it-yourself” or “do-it-for-me” kind of homeowner, Frontdoor can help you get the job done.

Video chat with an Expert
Home repair help is at your fingertips. With just a few taps, you can video chat with a home repair & maintenance Expert to help diagnose & fix your issue.

Leave it to a Pro
Still having trouble? We’ll send you a list of vetted Pros who can come check things out for you.

Browse How-to Tips
If you’re the kind of person who likes to research on their own, we have a library of How-To Tips on a range of home repair topics. 

Choose your plan
Get started by signing up for a free membership to video chat with an expert. And if you want even more, paid membership options give you access to more video chat sessions, special offers for home services and products, as well as up to 50% off heating and A/C system replacements*. 

Download for free today
Get the app that helps you check things off your home’s to-do list. To-do? To-done. 

*Not available in all areas.  Availability of some services is seasonal. For details visit:
https://www.frontdoor.com/legal/locations

## Key features

- Video chat with home repair experts
- Diagnose and fix home issues
- Get matched with local pros
- Browse how-to tips library
- Free initial video chat
- Paid membership options

## What do users think of Frontdoor?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Helpful and knowledgeable experts
- 💰 Saved money on repairs
- 🎥 Useful video chat feature

**Cons**

- 🐛 App crashes and freezes
- 🔒 Privacy concerns with video recordings
- 💸 Subscription required for full functionality

**Commonly reported bugs**

- Unable to create account or reset password
- Verification email link not working
- App freezing on certain screens

**Most requested features**

- Improved account creation and login process
- Option to purchase individual consultations without subscription
- Expanded service offerings beyond home repairs

## Recent user reviews (10 of 129)

All indexed reviews: https://appshunter.io/ios/app/frontdoor-home-service-experts/id6443921342/reviews.md

### 2/5 — Buggy

*2026-07-18, version 2.10.24*

Never got the calls to work it’s so buggy

### 1/5 — Awful customer service

*2026-07-08, version 2.10.24*

I’ve purchased a device with installation via Frontdoor, they said it includes unlimited membership. I’ve downloaded the app and created an account right there. It didn’t recognize the membership, so I contacted their support via chat and they said I have no account with them, even after I provided an app screenshot

### 5/5 — Best tech support

*2026-04-24, version 2.7.29*

Great team! Very professional! Always can support you!

### 5/5 — Worth every dollar

*2026-02-22, version 2.6.9*

Absolutely incredible app and technology. Savings on an annual basis are hundreds to thousands depending on how much fixing you need assistance with. The staff is exceptional and always friendly. 10/10 could not recommend them enough

### 1/5 — Impossible to cancel membership

*2026-02-02, version 2.4.77*

I signed up bc there was some special for installing a smart valve at my house. I looked around in the app for 15 minutes to figure out how to cancel auto renewal and couldn’t find it. All the FAQs say you can do this in the app. This should be trivial to find. So I just deleted my account. I hope whoever designed this nonsense stubs their toe.

### 5/5 — Darin

*2026-01-31, version 2.4.77*

Darin was great! Very professional and knowledgeable.

### 1/5 — Shady business practices

*2026-01-24, version 2.4.77*

I told Frontdoor to cancel my subscription and close my account two times before my subscription was supposed to renew. Lo and behold, 3 weeks after I was charged $149 for a subscription renewal. Don’t sign up for anything, super shady company.

### 5/5 — Excellent!

*2025-12-21, version 2.4.77*

Made the job so easy!

### 5/5 — Random upgrades/fixes

*2025-12-18, version 2.4.77*

I really appreciate the straightforward approach of this app. Having transitioned from construction to a different field, I've faced my fair share of challenges. This app has been incredibly helpful in addressing those issues, guiding me toward exactly what I need. The convenience of the links they provide has taken a lot of the burden off my shoulders! What I find especially comforting is that if I ever feel stuck on a project, I can simply pick up the phone and ask for advice. It truly makes a difference to have that support.

### 1/5 — Scam. Won’t let you cancel auto renew for next year

*2025-12-15, version 2.3.63*

No way to cancel auto renew for next year. Only way is to delete account which also deletes your current subscription without any refund. Reporting to apple

## Frequently asked questions about Frontdoor

### What can I get help with using this app?

You can get help with a wide range of home repair and maintenance issues, including electrical problems, plumbing needs, everyday appliances, HVAC systems, and general handyman tasks. The app connects you with experts who can help diagnose and fix your issues via video chat.

### How does the video chat feature work?

You can initiate a video chat with a home repair expert directly through the app. This allows for real-time visual assessment of your problem, enabling the expert to provide guidance on diagnosis and potential fixes. The first video chat session is free.

### What are the costs associated with this app?

The app offers a free membership to start video chatting with an expert. Paid membership options are available, providing access to more video chat sessions, special offers on home services and products, and discounts on HVAC system replacements. The app also displays ads.

### What if I can't fix the problem myself?

If you're still having trouble after the video chat or prefer professional in-person assistance, the app can provide you with a list of vetted local Pros who can come to your home to check out and fix the issue.

### Is this app available on all devices?

The provided description does not specify device compatibility. However, it is presented as a mobile application, suggesting it is likely available for iOS and Android smartphones and tablets. You can download it for free today.

## Version history (last 5 releases)

### 2.10.24 — 2026-06-11

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

### 2.9.8 — 2026-05-21

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

### 2.8.16 — 2026-05-07

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

### 2.7.29 — 2026-04-15

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

### 2.6.12 — 2026-02-27

This latest version includes minor improvements to make your experience even better.

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## More apps by Frontdoor Incorporated

- [AHS: American Home Shield](https://appshunter.io/ios/app/ahs-american-home-shield/id6499445456)

All apps by Frontdoor Incorporated: https://appshunter.io/developer/1607864485

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*