# Frontier Community CU Mobile — user reviews

> 15 indexed App Store user reviews of Frontier Community CU Mobile by Frontier Community Credit Union, rated 4.80/5 from 1,853 ratings.

- Source: https://appshunter.io/ios/app/frontier-community-cu-mobile/id1465996169/reviews
- App overview in markdown: https://appshunter.io/ios/app/frontier-community-cu-mobile/id1465996169.md
- Rating breakdown: 5★ 1,623 · 4★ 167 · 3★ 42 · 2★ 5 · 1★ 16

## What do users think of Frontier Community CU Mobile?

Overall sentiment: positive

**Pros**

- 👍 Great people
- 👍 Excellent assistance
- 👍 Professional and cheerful service
- 👍 Easy to navigate website

**Cons**

- 🐛 Slow app
- 🐛 Missing options
- 🐛 Misleading balance display
- 🐛 Unreliable transfer functionality
- 🐛 App doesn't work on iOS

**Commonly reported bugs**

- Inability to transfer between accounts
- Frequent app crashes

**Most requested features**

- Ability to report lost/missing debit card
- Continuous improvements and upgrades

## Most critical reviews (10 lowest-rated)

### 1/5 — bad ui for loan payment

*2026-07-27*

horrible UI. the number of times i’ve submitted a payment and it just doesn’t go through because the actual submit button is hidden/illogical is crazy. your own app causes late payments

### 1/5 — Slow app , missing options

*2025-03-11*

I lost my debit card for the first time since I got in a couple years ago & the option to report it lost / missing is either nonexistent or completely missing. It is easy to block/unblock the card though. Also it costs $10 to get a new card if you lost your old one. This is like a knock off bank. I’m pretty sure cash app is a better banking service.

### 1/5 — Needs updated

*2022-04-13*

This app has major flaws is slow and never works. The developer need to adjust the when’s show balance and pending have it show true balance it’s misleading. You can never transfer from one account to another major flaws… needs major updates. Making a transfer never works…

### 1/5 — Doesn’t work

*2022-03-10*

The app doesn’t work on IOS (XR and 13) we’ve been months without mobile banking.

### 3/5 — Member

*2024-08-12*

A company can never think  their business have no need to continue looking to make changes , upgrades etc

### 4/5 — FCCU website

*2025-05-11*

Excellent site that is easy to navigate

### 4/5 — Can’t Zelle

*2023-02-02*

Can’t Zelle not good

### 5/5 — Great people

*2025-11-04*

Super easy to deal with

### 5/5 — Great assistance

*2025-07-29*

This credit union is amazing!! Every employee I have dealt with has always shown respect, been attentive to my needs and have promptly handled the issue. I will bank with this credit union as long as I live lol

### 5/5 — The BEST

*2025-06-08*

Every experience I’ve had has been great. Always professional always cheerful. I’ve been a  member for 25 years or more and I’ve only had great service!

## Most praised reviews (5 highest-rated)

### 5/5 — Life member

*2024-12-31*

Outstanding home credit union with always providing the best and great support to me and my family
Thank u so much for great service throughout the years with you

### 5/5 — Great Service

*2023-05-15*

Kimberly the branch manager is a Rockstar and will bend over backwards to help!

### 5/5 — To who it concerns

*2022-02-15*

I really do love banking here thank you so much everyone been so good to us and still are  Debra Dixon

### 5/5 — Best Bank I have ever had

*2019-07-29*

They have helped me and my husband when we didn’t know what else to do. They have great customer service!!

### 5/5 — Thank you

*2019-07-29*

Love the new app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*