# Frontline Insurance — Frontline Insurance

> Mobile access to homeowners insurance policy management and claims. (iPhone/iPad app by Frontline Insurance.)

- Source: https://appshunter.io/ios/app/frontline-insurance/id1497164255 (this page in markdown: same URL + `.md`)
- Developer: [Frontline Insurance](https://appshunter.io/developer/1497164254)
- Category: Finance
- Price: Free
- Rating: 2.80/5 from 25 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.6 · 76 MB
- Languages: American English
- Released: 2020-04-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/frontline-insurance/id1497164255/reviews.md

## What is Frontline Insurance?

Frontline Insurance has provided smart, tailored solutions to our customers for over 20 years. Now with the Frontline Mobile App you have convenient and secure access to your homeowners policy anytime, from anywhere.

We’re helping make things better with features that allow you to:
* Secure, 24-hour access to Credit Card Payments
* Access to your agent's information and location, right in the app.
* File and view your claim – Quickly and easily begin the claim process and check the status of your claim any time, day or night.
* Upload images and documents – Take and upload photos directly from your phone’s camera and upload documents needed for faster claims processing
* View your Billing Invoices - View invoices to stay up to date on upcoming payments,
* Review your coverage – View your deductibles and all your current coverages on all of your Frontline Insurance policies in one place.
* View your deductibles and coverages for all of your Frontline Insurance policies, in one place.

## Key features

- 24-hour credit card payments
- Agent contact and location
- File and track claims
- Upload photos and documents
- View billing invoices
- Review coverage and deductibles

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/frontline-insurance/id1497164255/reviews.md

### 1/5 — Bad app

*2026-07-01*

Does not load policy documents

### 1/5 — Unfortunately useless

*2023-12-10*

Won’t open my policy or any of my information to review my account. Very disappointed as I just got an email with new policy documents and the website isn’t working either

**Developer response:** We are sorry to hear you're experiencing issues authenticating with our mobile app or customer portal. Please send your policy number to mobileapp@frontlineinsurance.com and we will investigate the issue and get back to you as soon as we can.

### 1/5 — Awful. And the website signup as well

*2023-10-26*

It is a mess to try to sign-up and or sign in.

**Developer response:** Please reach out to mobileapp@flhi.com for assistance.

### 5/5 — Good experience

*2023-09-12*

Effortless policy management and quick claim submission and management.

### 5/5 — Great app

*2023-09-09*

Well made app. Was easy to file our claim!

### 1/5 — Ver 2.1.0 Error

*2023-06-20*

Unable to access Home, Details, Billing pages after this revision. The following message appears repeatedly:

There is an error fetching your policies. You can try again by pressing the button below. “Try Again”

This issue is the same on both the iPhone and iPad I’m attempting to us the app on.

**Developer response:** We’re very sorry that you experienced an issue with our new version. Our dev team will investigate this issue and resolve it promptly. Please reach out to mobileapp@frontlineinsurance.com with your policy number and we will get it resolved.

### 5/5 — Great app!

*2022-08-03*

Fast and easy to use.

### 1/5 — Garbage app

*2022-07-31*

App does not work at all. I get emails saying I have new documents but when I go to the app to view them no files will open EVER!

### 1/5 — Update doesn’t load information

*2022-07-08*

This used to be an adequate app, but the recent update is totally nonfunctional. Documents don’t load.

### 2/5 — Fails to upload docs, crashes frequently

*2020-09-17*

It dumped my claim several times, failed to upload pics, then keeps crashing when I attempt to upload pics.  Too bad they didn’t take the time to make it work.  Hoping they don’t give me as much runaround with my claim as their app has.

## Frequently asked questions about Frontline Insurance

### What can I do with the Frontline Insurance app?

The Frontline Insurance app allows you to securely access your homeowners policy 24/7. You can make credit card payments, view billing invoices, review your coverage and deductibles, and file or check the status of a claim.

### Can I upload documents for my claim using the Frontline Insurance app?

Yes, you can upload images and documents directly from your phone's camera within the Frontline Insurance app. This helps to speed up the claims processing by providing necessary information quickly.

### How do I find my agent through the Frontline Insurance app?

The Frontline Insurance app provides direct access to your agent's contact information and location. This makes it easy to get in touch or find your agent when needed.

### Is the Frontline Insurance app secure for payments?

Yes, the app offers secure, 24-hour access for credit card payments. Your financial information is handled with security measures to protect your transactions.

### What devices does the Frontline Insurance app support?

The Frontline Insurance app is available for iPhone, iPad, and iPod devices. It is designed for iOS users.

### How often is the Frontline Insurance app updated?

The latest version of the Frontline Insurance app is 2.5.18, last updated on March 20, 2026. Updates typically include improvements to features and security.

### Does Frontline Insurance app have ads?

No, the Frontline Insurance app does not contain advertisements. Users can manage their insurance needs without interruptions from ads.

### What is the user rating for the Frontline Insurance app?

The Frontline Insurance app has a rating of 3.0 stars based on 21 ratings. This indicates a mixed user experience.

## Version history (last 5 releases)

### 2.6.6 — 2026-08-27

- Frontline rebranding, theme changes. 
 - Introducing a new, enhanced Claim Submission flow.
 - Introducing a new sign-in screen.
 - We've made performance upgrades and fixed a few minor bugs.

### 2.6.0 — 2026-05-21

- Added disbursement payment section when applicable.
- Added Setup Autopay link to sign-in and payment screens. 
- We've made performance upgrades and fixed a few minor bugs.

### 2.5.18 — 2026-03-20

We've fixed a few bugs and made general improvements.

### 2.5.17 — 2026-03-04

- Introducing Frontline Help Center.
- We've made performance upgrades and fixed a few bugs.

### 2.5.14 — 2025-12-13

We've made performance upgrades and fixed a few bugs.

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## More apps by Frontline Insurance

- [OpenHouse Insurance](https://appshunter.io/ios/app/openhouse-insurance/id1645798092)
- [FliRide](https://appshunter.io/ios/app/fliride/id6477726503)

All apps by Frontline Insurance: https://appshunter.io/developer/1497164254

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*