# Frontpoint > Remote home security system monitoring and control for Frontpoint customers. (iPhone/iPad app by FrontPoint Security Solutions, LLC.) - Source: https://appshunter.io/ios/app/frontpoint/id945797198 (this page in markdown: same URL + `.md`) - Developer: [FrontPoint Security Solutions, LLC](https://appshunter.io/developer/945797197) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.31/5 from 4,502 App Store ratings · 178 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 380 MB - Languages: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Icelandic, Indonesian and 9 more - Released: 2015-02-18 - Data updated: 2026-08-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/frontpoint/id945797198/reviews.md ## What is Frontpoint? For Frontpoint customers, staying connected to your home has never been easier. Frontpoint’s app keeps you in touch and in control of your Frontpoint system from anywhere using your iPhone or iPad. Monitoring your home no matter where you are is as easy as sending and receiving messages. You’ll get the simplicity and security that Frontpoint is known for, at your fingertips and on the go. Note: This app requires a Frontpoint system and service plan. Feature availability varies based on system, equipment, and service plan. With our mobile app, you can: • Easily arm and disarm your system from anywhere • Receive real-time email, text or push notifications for events that you select • View live or recorded video • Control lights, locks and thermostats • And much more! ## Key features - Arm and disarm system remotely - Real-time notifications - View live/recorded video - Control smart home devices - System status updates ## What do users think of Frontpoint? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure system - 👍 Practical design - 📸 Good camera quality - 🔥 Works as designed **Cons** - 🐛 Downloading failures - 🐛 Laggy app - 🔌 Connectivity issues - 🔍 Poor customer support - 🤖 Automation limitations - 🕰️ Slow response times **Commonly reported bugs** - Inconsistent sensor status reporting - Unreliable remote arming/disarming - Disappearing widgets after iOS updates - Unresponsive app during critical situations **Most requested features** - Add Apple CarPlay integration - Improve app navigation and search - Allow remote sensor management - Add 24-hour time format option - Improve app UI and dark mode support ## Recent user reviews (10 of 178) All indexed reviews: https://appshunter.io/ios/app/frontpoint/id945797198/reviews.md ### 1/5 — Front point camera *2026-08-15, version 5.13.2* This thing has never really worked don’t buy it ### 2/5 — Droety *2026-08-13, version 5.4.1* Disappointing ### 1/5 — Absolute Garbage *2026-08-13, version 5.13.2* Full WiFi signal and this P.O.S app still won’t disable my alarm. Save your money and buy a dog. Frontpoint Sucks! ### 1/5 — No support offered *2026-08-10, version 5.13.2* I’m getting a new back door, so I need my sensor taken down and reinstalled. There was no information via the AI help, the FAQ link doesn’t work, and there is no Support phone number offered to call for help. This is a really poor customer experience. ### 1/5 — Terrible Customer Service *2026-06-29, version 5.13.2* Scam. You can’t cancel, only by phone call and it takes a very long time to wait one the phone. Service gets upcharged without your approval and you can’t cancel because they make you wait forever on the phone until you give up ### 2/5 — New phone. App stopped working. *2026-06-05, version 5.13.2* Stopped working after upgrading phone. Frontpoint can’t find a solution. ### 2/5 — Not that great *2026-06-01, version 5.13.2* I have had these services now for 4 years and the app needs improvement especially when it can be hacked. Needs more levels of security added like security three layers. It needs to pick up cars from the street passsing by as well as people. They have improved the somewhat less but not enough. ### 1/5 — Inconsistent tech *2026-05-27, version 5.13.2* The app does not reflect the true state of the hardware settings. And there is no way to force the app to update. Terrible technology for an alarm system that charges this much and a false alarm fee due to inaccurate app/hardware readings will be expensive mistake that Frontpoint doesn’t seem to want to fix their system? ### 1/5 — Scummy *2026-05-20, version 5.13.2* Cancelling is like cancelling a gym membership. It requires multiple steps including a phone call and an email in which you have repeat an example prompt. It’s absurd. ### 2/5 — Poor communication *2026-05-07, version 5.13.2* I have had a Frontpoint system for years. Had no problem until recently. I had a thief in my home and went to check my camera to see who it was. Could not see any footage because I didn’t do an update which I was not informed about that I had to do. No email, phone call, text, nothing. Even having called about checking my equipment working recently I was told nothing by Frontpoint. Poor communication on their part. ## Frequently asked questions about Frontpoint ### What does the Frontpoint app do? The Frontpoint app allows existing customers to remotely monitor and control their Frontpoint home security system. You can arm and disarm your system, receive real-time notifications about events, view live or recorded video, and control connected smart home devices like lights and thermostats. ### What are the key features of the Frontpoint app? Key features include the ability to arm and disarm your system from anywhere, receive instant email, text, or push notifications for selected events, view live or recorded video feeds, and control smart home devices such as lights, locks, and thermostats. ### Is the Frontpoint app free to use? The app itself is free to download and use. However, it requires an active Frontpoint system and service plan to function. Feature availability may vary depending on your specific system, equipment, and service plan. ### What devices is the Frontpoint app compatible with? The app is designed for use on iPhones and iPads, allowing Frontpoint customers to stay connected to their home security system on the go. Compatibility with specific system features and equipment depends on your individual Frontpoint setup. ### What are common use cases for the Frontpoint app? Common use cases include checking if your system is armed when you're away from home, receiving alerts if a sensor is triggered, viewing live video of your property, and remotely adjusting smart home devices like lights or thermostats for convenience and security. ## Version history (last 5 releases) ### 5.13.2 — 2026-04-06 •Behind the scenes improvements to power future features ### 5.12.2 — 2026-01-15 •Behind the scenes improvements to power future features ### 5.11.2 — 2025-10-13 •Behind the scenes improvements to power future features ### 5.10.4 — 2025-07-22 •Behind the scenes improvements to power future features ### 5.9.6 — 2025-05-08 •Behind the scenes improvements to power future features ## Apps similar to Frontpoint | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alarm.com](https://appshunter.io/ios/app/alarmcom/id315010649) | 4.7 (141,200) | Free | Lifestyle | | [Bay Alarm Link](https://appshunter.io/ios/app/bay-alarm-link/id1165022314) | 4.1 (891) | Free | Lifestyle | | [Canary - Smart Home Security](https://appshunter.io/ios/app/canary-smart-home-security/id939760559) | 4.2 (5,278) | Free | Lifestyle | | [ADT Pulse ®](https://appshunter.io/ios/app/adt-pulse/id355736423) | 4.8 (851,347) | Free | Lifestyle | | [Kuna Smart Home Security](https://appshunter.io/ios/app/kuna-smart-home-security/id951258324) | 1.9 (301) | Free | Lifestyle | | [HomeHawk](https://appshunter.io/ios/app/homehawk/id1324939168) | 4.4 (2,343) | Free | Lifestyle | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*