# Frozen City — user reviews > 542 indexed App Store user reviews of Frozen City by Century Games Pte. Ltd., rated 4.80/5 from 48,403 ratings. - Source: https://appshunter.io/ios/app/frozen-city/id1637040599/reviews - App overview in markdown: https://appshunter.io/ios/app/frozen-city/id1637040599.md - Rating breakdown: 5★ 44,610 · 4★ 1,241 · 3★ 699 · 2★ 525 · 1★ 1,328 ## What do users think of Frozen City? Overall sentiment: negative **Pros** - 🚀 Fast progression in early cities - 🎨 Beautiful graphics and art style - 📺 Enjoyable side events and mini-games - 🔍 Engaging resource management and city-building **Cons** - 🔒 Heroes locked behind paywall in later cities - ⏱️ Extremely slow progress without heroes - 💰 Predatory monetization model - 🐛 Bugs and glitches affecting gameplay - 🥱 Repetitive and monotonous after early cities **Commonly reported bugs** - Survivors not properly eating or sleeping - Incorrect resource production rates - Login and loading issues **Most requested features** - Guaranteed hero cards for progression - Ability to earn heroes through gameplay - More free options to progress without paying - Adjustable worker schedules and assignments - Improved offline resource collection ## Newest reviews (17 of 542) ### 2/5 — Fix ur preview *2026-09-06, version 2.4.11* Its pretty obvious, just delete the photos of the other game ### 3/5 — Game becomes impossible *2026-07-26, version 2.4.9* Once you get to city 17/18 it becomes impossible to play on. Inspiration doesn’t generate enough to level up heroes. I’ve paid and paid and can’t move on. Have deleted the game unfortunately ### 2/5 — Latest version buggy *2026-03-29, version 2.4.7* Most recent version hangs or crashes during minigames constantly. No longer playable. ### 3/5 — Mixed feelings *2026-03-02, version 2.4.6* It’s pretty fun but hunters refuse to hunt if I’m offline which is super annoying ### 3/5 — Not as enjoyable anymore *2026-02-17, version 2.4.6* This game was very enjoyable when I first started playing, however after coming back from a long break, I remember why I lost interest. The gameplay unfortunately gets to a point where it’s so hard to level up the heroes, which is required to further level up other buildings and acquire more resources, that it’s takes too long to progress and becomes boring. The only thing that makes it worth playing now are the mini games and events which you can actually make decent progress through. It would be great if the game developers made it easier to level up the heroes (instead of being nearly impossible to level up 5+ heroes once they hit level 40) without having to spend real money ### 4/5 — Ads never load *2026-01-24, version 2.4.6* For some reason I can never get the ads to load when I try to get rewards from watching them ### 1/5 — Good, but Gets Greedy Fast *2025-12-25, version 2.4.5* FINAL EDIT: Playing this game has destroyed my phone battery, and even though I really enjoyed the game itself, I completely regret ever playing it. Games that drain batteries so quickly should be prosecuted, because they’re literally stealing life away from the phone. Deleting game, and can’t replace phone for a long time. Thanks for nothing. Edit: What did you guys do to the game that my battery can be at 50%, then I open this game and in less than 10 minutes my battery drains to 15%??? I really like the game for a lot of reasons. But this is getting to be *really shady* 😳 Original: I like the balance between the main city efforts and the side events. But as you make it through completing cities, you start to need new heroes to make each building generate enough resources to continue progressing. At first, every hero gets unlocked pretty easily. But soon enough, not only does it take longer and longer to get hero cards, the red stuff to advance them, and the yellow stuff to raise their level, it starts to be impossible to get the first card of a hero to unlock it at all. Now, every time I tap a building without that necessary hero, a little prompt to buy it pops up. I’m sorry, but I will never pay for that. You already have ways to make money with diamond packs, resources, and various no ads options, as well as just giving the option of getting rewards by choosing to watch ads. But essentially *forcing* people to buy a “booster pack” to unlock heroes necessary to make your cities work at all is just over-the-top greedy. I know you need to make money. But some of us literally do not have any to spare. And if you guys don’t consider this issue, eventually I won’t be able to play this game at all, which at least you make some ad revenue off of. *Side Note: Why are the first few gameplay photos *NOT* of this game? Someone put the wrong photos in the game posting… 🤨 ### 1/5 — Good, but Gets Greedy Fast *2025-12-13, version 2.4.5* Edit: What did you guys do to the game that my battery can be at 50%, then I open this game and in less than 10 minutes my battery drains to 15%??? I really like the game for a lot of reasons. But this is getting to be *really shady* 😳 Original: I like the balance between the main city efforts and the side events. But as you make it through completing cities, you start to need new heroes to make each building generate enough resources to continue progressing. At first, every hero gets unlocked pretty easily. But soon enough, not only does it take longer and longer to get hero cards, the red stuff to advance them, and the yellow stuff to raise their level, it starts to be impossible to get the first card of a hero to unlock it at all. Now, every time I tap a building without that necessary hero, a little prompt to buy it pops up. I’m sorry, but I will never pay for that. You already have ways to make money with diamond packs, resources, and various no ads options, as well as just giving the option of getting rewards by choosing to watch ads. But essentially *forcing* people to buy a “booster pack” to unlock heroes necessary to make your cities work at all is just over-the-top greedy. I know you need to make money. But some of us literally do not have any to spare. And if you guys don’t consider this issue, eventually I won’t be able to play this game at all, which at least you make some ad revenue off of. *Side Note: Why are the first few gameplay photos *NOT* of this game? Someone put the wrong photos in the game posting… 🤨 ### 2/5 — Ads are long *2025-12-08, version 2.4.2* The game itself is fun, but the ads are now running two minutes (if not more). This is excessive, especially when you’re playing against the timer in the game. ### 3/5 — Ads are becoming an issue *2025-12-05, version 2.4.2* I’ve had this game for a few years now and is one of the few mobile games that I’ve really kept up with. The mini-games are diverse enough to be entertaining. That said, some of the ad lengths are getting ridiculous. Being forced to sit through two and a half minutes of unskippable ads is immensely frustrating, especially since thirty second ads used to be the norm. Please fix this. ### 3/5 — Good, but Gets Greedy Fast *2025-11-13, version 2.4.2* I like the balance between the main city efforts and the side events. But as you make it through completing cities, you start to need new heroes to make each building generate enough resources to continue progressing. At first, every hero gets unlocked pretty easily. But soon enough, not only does it take longer and longer to get hero cards, the red stuff to advance them, and the yellow stuff to raise their level, it starts to be impossible to get the first card of a hero to unlock it at all. Now, every time I tap a building without that necessary hero, a little prompt to buy it pops up. I’m sorry, but I will never pay for that. You already have ways to make money with diamond packs, resources, and various no ads options, as well as just giving the option of getting rewards by choosing to watch ads. But essentially forcing people to buy a “booster pack” to unlock heroes necessary to make your cities work at all is just over-the-top greedy. I know you need to make money. But some of us literally do not have any to spare. And if you guys don’t consider this issue, eventually I won’t be able to play this game at all, which at least you make some ad revenue off of. *Side Note: Why are the first few gameplay photos *NOT* of this game? Someone put the wrong photos in the game posting… 🤨 ### 1/5 — Not like pictures *2025-11-08, version 2.4.2* Another dev team that lies about the game, definitely fake reviews. ### 3/5 — Fun until you’re forced to pay *2025-11-04, version 2.4.2* At some point in the game, you’ll hit a wall quick requires you to pay to get the appropriate cards/fragments to upgrade the heroes so you don’t run out of food, or oil to heat the town. ### 1/5 — Screenshots on game page *2025-11-02, version 2.4.2* This game is doing something deceptive and putting wrong screenshots on the page that do not match the game contents. Game should be removed by Apple for such dishonesty. ### 1/5 — Cannot play properly because of heroes *2025-10-26, version 2.4.1* This is an amazing game. I would play it all the time if it was a properly playable game, but because you can’t actually play it because the game won’t give you what you need to play without you pumping quite a lot of money into it, it makes it impossible to actually enjoy the gameplay. Such a shame I’ve had to delete. ### 1/5 — Ok game *2025-10-02, version 2.4.1* Been stuck on stage 17 for months now it getting boring ### 1/5 — Frozen city mining challenge *2025-09-19, version 2.4.1* Developers stopped working 12 months ago on this challenge and are now eroding the game but still taking money of people this needs fixing or all money spent refunded ## Most critical reviews (10 lowest-rated) ### 1/5 — Hope you like grinding *2026-08-08, version 2.4.9* It starts out fairly easy but pretty soon everything you need to progress will e essentially locked behind a paywall or you can grind for the one thing you need to upgrade your “heroes” which make no sense in this game and is purely a way to squeeze money out of you buying upgrade for them. ### 1/5 — Impossible to get heroes *2026-07-26, version 2.4.9* It’s impossible to get the heroes needed to even keep your camp alive without spending money ### 1/5 — Не скачивайте, это очередная помойка *2026-05-05, version 2.4.8* да классно что как в рекламе, НО, игра очень душит всем, тебе нужен ресурс который можно получить ТОЛЬКО ЧЕРЕЗ ДОНАТ, и больше никак к сожалению, аначиналось всё красиво ### 1/5 — Fun & Sad *2026-05-02, version 2.4.8* I’ve been playing this game for years and it’s been fun. Unfortunately it is broken and I feel they don’t plan on fixing it. In game chat has people posting that they are working on fixes but still broke. it’s been over a year or more and nothing has got better. They have a more polished version of it called whiteout survival I believe. Same basic concept. I don’t think it’s as much fun. So if you download and play this game do not spend money in game and know that there are a lot of bugs once you get to the mining part of the game. Broke as it is I’m still playing but wanted to warn others. When they maintained the game 5 stars now I’ll have to give it 1. Even though I’d be sad, they should shut down the game if they are not going to fix it. ### 1/5 — Fake, Not even close to what’s showing *2026-03-29, version 2.4.7* Dude I download the app for my kid and this is app is just push for ads and purchases and what’s in pictures nothing real at all Fake fake fake ### 1/5 — Disappointed *2026-03-28, version 2.4.7* Following the latest IOS update the game won’t load. Can’t get in to reset or contact. ### 1/5 — Scam *2026-03-21, version 2.4.7* U have to spend money to actually upgrade heroes fast enough i been playing this game for about a year now and i play it almost everyday an i only have one worker in all work areas like it takes so long like i cant believe the 4.8 stars!!!! look at the negative ones and an we all say the samething those are real one an there support team worthless I keep getting a black screen when collecting my rewards an they keep saying they fixed or it not happing an I have the screen record it just to prove the same thing I did week before ### 1/5 — DO NOT GET *2026-03-09, version 2.4.7* ITS BORING YOU HAVE TO SLEEP FOR FIVE MINUTES!!! ### 1/5 — Boring + costs $$$ to play *2026-02-25, version 2.4.6* All the cities are exactly the same & the game forces build in the same order. To keep going you have to constantly buy $7-14 packs and it gets more & more expensive as you progress. ### 1/5 — Crashing *2025-12-28, version 2.4.5* App constantly crashing when trying to listen to apple music or podcasts app ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing game, please release part 2 *2026-08-04, version 2.4.9* Frozen City bohat achi game hai. Please iska second part jaldi release karein. Graphics aur gameplay bohat zabardast hain. Aur players ke liye naye gift codes bhi dein. Thank you! ### 5/5 — Best game so far *2026-01-18, version 2.4.5* Best game ever ### 5/5 — We engoy it. *2026-01-02, version 2.4.5* The traffics are nice, the game is fun, we engoy it. ### 5/5 — Very cool very nice *2025-07-28, version 2.3.9* Very cool very nice ### 5/5 — イベント時のコイン消費コンテスト？ *2025-07-11* 本当に毎回イベントのためにゲームをしてるって感じで楽しすぎるんですけど、一点だけ🥺 イベントの時のコインを消費するコンテストみたいなやつ毎回いつ開催されるかみたいなスケジュールもイベント開始時に教えてほしいです！！！ 本当にお願いします！！！ ### 5/5 — Survival games *2025-06-21, version 2.3.8* I love survivor games ### 5/5 — I love this game!!!! *2025-05-22, version 2.3.6* Best game I have good work developers you made a hitter game! ### 5/5 — Make sleep times shorter! *2025-05-05, version 2.3.6* This game is the best game I have ever played in a while And the only time I have to watch ads is when I am getting a hero card or diamonds You guys should play this game but it is a bit confusing when everyone sleeping case I just have to wait for 5 min that’s a bit annoying but this games great. ### 5/5 — Top Unterhaltung 👍 *2025-02-16* Spiele dieses Spiel mit Freude, auch ohne investieren kommt man gut weiter. Grafik und Aufbau sind ansprechend . Gut verständlicher Spielverlauf, bin wirklich begeistert. Wenig Werbung und diese wird immer belohnt. Meine Empfehlung . . Hilfe! Plötzlich wurde mein Bildschirm grau und ich kann das Spiel nicht mehr öffnen, ich war jetzt so weit gekommen, das ist ärgerlich. Außerdem ist es mehrfach geschehen das ich meine Einnahmen nicht gutgeschrieben bekam und nach dem Ansehen der Werbung bin ich aus dem Spiel geflogen ohne die Gutschrift zu erhalten… ### 5/5 — Overall, A Good Game! *2025-02-08, version 2.3.3* If I am going to be honest, there is only one issue with this game: Getting stuck. After a little while, you will soon realise that the game becomes harder and harder to progress in. This is because to collect specific resources, you must upgrade a specific hero 😤 . This can sometimes take weeks(or even months!) to finally get the resources to upgrade the hero. But besides, this is a very fun game to play when bored:) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*