# Frutta Bowls — user reviews

> 34 indexed App Store user reviews of Frutta Bowls by Frutta Bowls Franchising, LLC, rated 4.90/5 from 1,115 ratings.

- Source: https://appshunter.io/ios/app/frutta-bowls/id1633015451/reviews
- App overview in markdown: https://appshunter.io/ios/app/frutta-bowls/id1633015451.md
- Rating breakdown: 5★ 1,038 · 4★ 41 · 3★ 13 · 2★ 2 · 1★ 21

## What do users think of Frutta Bowls?

Overall sentiment: positive

**Pros**

- 🥰 Delicious and refreshing
- 👍 Great service and recommendations
- ⭐️ Excellent acai bowls
- 💯 Best in the area
- 🤩 Friendly and hardworking staff

**Cons**

- 🐛 App crashes and issues with delivery
- 💰 Rewards program not very useful
- 🚫 No options for allergies or customization

**Commonly reported bugs**

- App crashes when trying to order for delivery
- Issues with redeeming rewards and promo codes

**Most requested features**

- Add allergy information and customization options
- Improve rewards program and app functionality

## Newest reviews (10 of 34)

### 4/5 — No utensils

*2025-02-02, version 1.5*

Purchased frutella bowl to go and it was very good as usual….girl behind counter was also very sweet. However, there were no spoons or utensils to eat it with. She checked but had none in the store. I wound up going to Stop n Shop across the street to buy plastic spoons so i can eat. Again, not the girls fault but the store should be adequately supplied.

### 2/5 — Constant App issues not taking promo codes

*2024-06-21, version 1.4*

Constant App issues not taking promo codes

### 5/5 — Awesomeness

*2023-07-04, version 1.1*

Yummmmmmm!!!!!!

### 5/5 — Delicious & Refreshing!

*2023-06-17, version 1.1*

Great recommendations and great service! Bowls looked to beautiful to eat…and were delicious!

### 4/5 — Better this time

*2023-04-09, version 1.1*

Previous order of bowl placed on app was obviously someone else’s order. Green smoothie still had chunks of ice. Blended it more when I got home. Rated and didn’t look when I picked it up. Never had a problem before. This was make up order for the family members it was ordered for.

### 5/5 — New Beginnings

*2023-03-03, version 1.1*

I took the kids for our first visit, and I really hate that we missed the grand opening, but it was a great start and I can’t wait to enjoy continuous morning greatness

### 4/5 — Needs work

*2023-02-06, version 1.1*

Never get the app to work. Cldnt get coupon they sent to work then the lady inside NEVER knows how to help says she cant work the app. When trying to call they never answer the phone either.

### 5/5 — Store

*2022-10-30, version 1.1*

Workers work hard and always courteous and smiling

### 5/5 — Great Experience!

*2022-09-15, version 1.0*

The Team at Frutta Bowl in Nashville at both locations are the best. Give them a try. Tell them Roger sent you.

### 3/5 — Made it worse

*2022-09-09, version 1.0*

The new Frutta Bowls app is a downgrade from their old one. Ignore anything with rewards, it is now more steps to order the same thing, it is more difficult or impossible to order menu items that you previously could (Power Bowl, oatmeal+acai), and the pictures in the app are less helpful. The way orders were saved previously without having to name them was nice too. I like customization, but sometimes I want to just click something and order not tap 10 times. Understanding what you ordered is harder too because you are only shown a list of words and a picture of fruit on top. No indication of what the base is or what toppings/boosts will end up in the bowl. 

I love Frutta Bowls so I hope they get this app fixed and more user friendly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wasteful app

*2026-07-27, version 2.0*

I hate the new version of this app. It don’t show you rewards pt and I had reached my spoons that Inhave $3 In rewards and I can’t figure out how to use it when placing my order and the employee are very useless as well. Please go back to old version where you can see how spoons you collected and used them

### 1/5 — New app no work

*2026-07-06, version 2.0*

The new app won’t allow me to login to my rewards account. It’s says I have to create a new account. 

When I try to create a new account I can’t because the zip code field is already filled in with 4 numbers and I can’t put my zip code in or complete the sign up without it. 

I won’t be coming back to the store until this is fixed. I want my rewards

### 1/5 — Crashes

*2024-06-06, version 1.4*

The app always crashes when I try to pick delivery and I end up having to order on door dash. Even if the reward system isn’t great, it’s annoying that I can’t get any points at all because I need to use Door Dash to have it delivered.

### 1/5 — Crashes

*2024-05-20*

The app always crashes when I try to pick delivery and I end up having to order on door dash. Even if the reward system isn’t great, it’s annoying that I can’t get any points at all because I need it delivered.

### 1/5 — Rewards are Worthless

*2023-12-29, version 1.1*

I finally accumulated $4.00 in rewards and I can only use it while in the store. I can’t use it to reduce the price of my online order. So what’s the point of offering rewards? I use the app to save time. It seems like you purposely make it difficult to earn and receive rewards so you can say you have them yet don’t have to pay out.

### 1/5 — No options for allergies

*2023-06-14, version 1.1*

My negative review is based on the fact that there is no way in the latest version of the app to list allergies. The number of people with food allergies has expanded exponentially and this current version of the app is not allergy friendly. I was buying at least 3 açaí bowls from the location in my town every week and I now only order once a month. I have to call the store personally to place my order. I understand that some customers were taking advantage of having a free space to ask for extras and  was not cost efficient for the store owners but this change ended up excluding the loyal customers with food allergies. By simply adding a section labeled allergies and listing all of the ingredients with a check box would solve this problem with little fear of customers taking advantage. Customers would not be able to add free items to their order but they would be able to let the preparer know of specific items to avoid.

### 1/5 — Reward points are pointless

*2023-05-24, version 1.1*

Earning reward points you would think you get something free or a discount on a small order. No you earn all of these points to get 3$ off a 20$ order. I don’t go in there and spend 20$ when I order from here regularly so basically I need to spend extra money just to redeem 3$ off. And on top of that your 3$ coupon has a expiration date as if you didn’t earn the reward. The app is cool if you just want to order stuff but it’s cheaper to order in store and more expensive on the app. And the points are pointless don’t waste your time unless they update it and start giving out rewards worth getting! Do better!

### 1/5 — Love Frutta HATE THE APP

*2023-03-08, version 1.1*

Every time I use this app it glitches, says things like error validating basket or won’t let me check out when trying to use rewards money/coupons. Is it just my local store I don’t understand!!  Then I end up placing my pick up orders without using rewards and they expire. Great rewards program 😑

### 1/5 — Upgraded the app but did not list all locations

*2022-10-20, version 1.1*

This new app does not have all locations to order from thus out points and specials are expiring because we can’t redeem them in store. Please place all locations as an option to order and not just as an option of favorite location.

### 1/5 — Doesn’t work

*2022-09-11, version 1.0*

The stores near my home aren’t working or coming up  and won’t let me order on the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Fruit licious

*2026-06-03*

Love this spot however, they only have two location in Westchester and Mosley both are extremely to far from me 36 mins away. I need them to come in closer that’s why I can’t come often. Please bring a location in Midlothian

### 5/5 — Delish

*2026-03-22, version 1.5*

Freshly made and taste awesome!!!

### 5/5 — Los mejores 🔥

*2025-11-19, version 1.5*

La mejor atención, los mejores Acai. Y el mejor equipo

### 5/5 — Yummy

*2025-10-16, version 1.5*

10/16/25

### 5/5 — 🥰

*2025-08-13, version 1.5*

Best ever⭐️⭐️⭐️⭐️⭐️⭐️

### 5/5 — Great açaí bowls

*2025-04-22, version 1.5*

Rich, the owner is amazing. Restaurant is always clean, friendly and the açaí bowls are so good. Lots of choices and other things like smoothies and toasts to chose from. Definitely recommend!  My friend and I go to new places trying the açaí to find the best and Frutta Bowl is the best we have found in this area.

### 5/5 — Soo good

*2025-01-09, version 1.4*

Soo good

### 5/5 — Great

*2024-10-16, version 1.4*

Perfect

### 5/5 — I love this place!

*2024-07-24, version 1.4*

Absolutely the best Pitaya Bowl and the The Mango Strawberry Smoothie was delightful!

### 5/5 — Sooo good!

*2024-03-01, version 1.4*

So excited to have a healthy and delicious spot to grab a bite to eat!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
