# FSB Now — user reviews

> 27 indexed App Store user reviews of FSB Now by Farmers State Bank Marion, IA, rated 4.81/5 from 887 ratings.

- Source: https://appshunter.io/ios/app/fsb-now/id1119192297/reviews
- App overview in markdown: https://appshunter.io/ios/app/fsb-now/id1119192297.md
- Rating breakdown: 5★ 756 · 4★ 63 · 3★ 8 · 2★ 5 · 1★ 6

## What do users think of FSB Now?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly and easy to navigate
- 📱 Mobile deposit functionality works well
- 💰 Effective for account tracking and balance checking
- 🔄 Simple transfer and bill payment options
- 🏦 Customized design for FSB brand

**Cons**

- 🐛 Frequent crashes and bugs
- 🔐 Persistent login and lockout issues
- ⏳ App hangs and freezes on startup
- 😤 Requires repeated reinstallation
- 🚫 Cannot save username and password
- ❌ Unclear card locking functionality
- ⚠️ Inconsistent error messages without clear solutions

**Commonly reported bugs**

- White screen on app launch
- Face ID authentication fails to open account
- App crashes every few weeks requiring reinstall
- Error occurred message with no clear resolution
- Unexpected logout and inability to log back in
- Card lock feature not functioning as expected
- Inline verification hard locked requiring phone calls

**Most requested features**

- Transfer description or title capability
- Improved session management to prevent auto-logout
- Better password recovery process

## Newest reviews (7 of 27)

### 5/5 — Smooth operation

*2016-06-30, version 5.0.134*

Easy transfer option

### 5/5 — Great App

*2016-06-30, version 5.0.134*

This is a great app. Works great for depositing checks with my iPhone 6. Thanks FSB.

### 5/5 — New application

*2016-06-30, version 5.0.134*

Great new application.  The app works great on my iPhone 6.  It is very easy to use, whether I'm paying bills or transferring money.  I also love seeing the FSB logo!

### 5/5 — Awesome

*2016-06-30, version 5.0.134*

Simple and easy

### 5/5 — Customer

*2016-06-30, version 5.0.134*

This app is awesome. Way to go FSB!

### 5/5 — Awesome

*2016-06-30, version 5.0.134*

Amazing app. Makes my banking so simple!

### 5/5 — Hello

*2016-06-30, version 5.0.134*

Awesome!

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible following the update

*2026-06-19, version 26.1.331*

Made a big deal about shutting down and doing a brand new update only for that update to be some of the worst interface I’ve seen. This looks and feels like a desktop version from the early 2010s trying to fit into a mobile version. The old version was perfectly functional and actually looked like an app. Now it looks like I log into a website within the app.

### 1/5 — Annoyed

*2026-06-12, version 26.1.331*

Every time I login it asked me to review the app. There were a lot of unnecessary changes and you complicated a simple app.

### 1/5 — Menu

*2026-06-06, version 26.1.331*

Honestly really hating the menu setup. The older one was easier to navigate and easier on the eyes

### 1/5 — new update

*2026-06-05, version 26.1.331*

they updated the app 6/4/2026 and it’s horrible. it’s a mess, very confusing to work with, much more complicated compared to the last version, and downright frustrating. they should have fixed the bugs and left the look and layout of the app ALONE. it needs to be changed back immediately this is horrible

### 1/5 — Good bank bad app

*2026-03-04, version 25.1.30*

I love this bank, but the app is full of bugs and abrasive. It goes out it’s way to make it to where cannot save user name and password to phone. It hangs when you open the app and sometime will do Face ID and then not open my account at all. Locking the card on the app sometimes works, maybe someone needs to explain to me what locking the card is because I assumed it means people cannot pull money off my card but apparently not. Great bank buggy app. No stars if I had the choice for no stars

### 1/5 — Worst app ive ever used.

*2024-07-05, version 24.1.70*

Honestly this app is garbage, it breaks every couple weeks and you have to uninstall and redownload, and set it all up over again. Literally any app or bank is than these.

### 1/5 — Never lets me log in

*2018-12-13, version 18.2.70*

It works for awhile but then out of nowhere it will log me out and not let me log back in. This happened before and I had to change my password 😕. 

I really don’t want to change my password again bc it’s ridiculous.

### 2/5 — Frequent trouble opening

*2026-01-08, version 25.1.30*

Multiple times when I open the app it says an “Error occurred.  Please call for assistance.”  I don’t need this during normal banking hours and it’s not clear if the app has crashed or what is happening.  Refreshing the app does nothing.

### 2/5 — Logs me out and locks me out.

*2021-01-13, version 20.2.50*

If I don’t use the app  often it logs me out and locks me out. Inline verify is hard locked,  Requiring a phone call to the main office with a 50% success rate of getting password enabled.

Only to have the problem repeat itself in the near future.
Im about ready to switch banks.
Customer since 1985.

### 3/5 — Great, until it wasn’t

*2021-11-11, version 21.2.70*

Currently, every time I try to open the app I’m met with a white screen. I’ve deleted and re-downloaded the app four times to no avail. All other apps on my phone properly work, so now I’m confused and frustrated as to why this will not work.

## Most praised reviews (10 highest-rated)

### 5/5 — Great service & love online banking

*2026-08-05, version 26.1.331*

Our family has multiple person and business accounts with FBS.  They are kind, helpful, informative, and the online banking option with the FBS app is a wonderful resource to help busy individuals/families with their banking needs!

### 5/5 — The Neighbors bank

*2026-07-02, version 26.1.331*

I have dealt with Farmers State Bank since 2003 and still bank with them even after moving to Montana. The entire family and staff have been wonderful friends and it is a great privilege to continue with them, still taking care of my needs. A great bank to trust and work with.
Robb Ridgway

### 5/5 — Great update!

*2026-06-12, version 26.1.331*

While it took some adjusting, the new app is great! I love all the new features.

### 5/5 — So user friendly

*2024-01-26, version 23.1.70*

FSB is a great place to bank and the app is so easy to use!

### 5/5 — Transfers

*2020-03-14, version 19.3.20*

The apps needs the ability to write a title to transfers or give transfers descriptions

### 5/5 — Great App

*2019-10-25, version 19.1.200*

Overall really good app! 👍

### 5/5 — Great app!

*2019-01-18, version 18.2.70*

I use this App daily! Helps me keep track of everything that is going on in my accounts!

### 5/5 — Customer loving app

*2016-07-09, version 5.0.134*

So easy to use, love it

### 5/5 — Love the new FSB app!

*2016-06-30, version 5.0.134*

This app does everything mobile banking should, from mobile deposit to checking my balances to paying my bills.

### 5/5 — Love this app!

*2016-06-30, version 5.0.134*

I've been banking with FSB for years and I always used the old app for all my banking needs; mobile deposit, online transfers and just looking up my balances. The new app is so great and I love that it's customized to FSB. Everything is similar to the old app making it very easy to use!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
