# FTTN App — user reviews > 21 indexed App Store user reviews of FTTN App by Rucking Fotten LLC, rated 4.88/5 from 904 ratings. - Source: https://appshunter.io/ios/app/fttn-app/id1639089615/reviews - App overview in markdown: https://appshunter.io/ios/app/fttn-app/id1639089615.md - Rating breakdown: 5★ 853 · 4★ 27 · 3★ 7 · 2★ 1 · 1★ 16 ## What do users think of FTTN App? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Great customer service - 💯 Best clothing brand - 🤘 Favorite place to get shirts **Cons** - 🐛 Buggy app with crashes and issues - ❌ Poor communication and lack of order updates - 💸 Expensive and non-refundable purchases - 🤬 Hostile customer support **Commonly reported bugs** - App login and account issues - Checkout and payment problems - Compatibility issues with older devices **Most requested features** - Dark mode option - Better order tracking and communication ## Newest reviews (2 of 21) ### 5/5 — Just take my $$ *2022-09-02, version 1.0* I’ve got a dresser full of shirts to prove the title is in fact 100% true. ### 5/5 — Amazing brand and app *2022-08-19, version 1.0* I thing but the best to say about it! ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s a scam business or terrible customer service. *2025-11-08, version 3.8* I ordered quite a big order a few months ago and haven’t received any word on when it will be shipped or planned to be shipped. There is zero communication here and good luck getting word back from anyone. Every purchase is non refundable. They have a poor excuse of a way to track what progress your merch might be in on a public board. Mine sais it’s been shipped but I haven’t recieved anything as of yet. This business needs their licensed revoked immediately. Even smaller bands with their own merch have a better way of doing business and tracking orders. ### 1/5 — It’s a scam business or terrible customer service. *2025-09-22* I ordered quite a big order from them a month ago and haven’t received any word on when it will be shipped or planned to be shipped. There is zero communication here and good luck getting word back from anyone. I can’t even find a way to refund it now and it looks like I’ll just have to dispute my purchase. ### 1/5 — Low quality and crappy! *2024-09-27* Bad photoshop and crappy management ### 1/5 — hard to buy from full of issues *2024-04-22, version 2.6* refuses to let me buy a hoodie and keeps withdrawing money from my account then saying my card details are wrong or my card declined when i have well over the amount for the hoodie and i’ve checked the details many times and it still won’t let me buy i’ve tried to buy on the website too and redownload the app restart my phone and nothing works the collection ends in 4 hours and now i don’t think i can buy from it because of the errors ### 1/5 — Horrible Customer Service *2024-03-15, version 2.5* Never received a package and their customer support was outright hostile about the matter. ### 1/5 — EXTREMELY LAME *2024-01-29, version 2.4* I missed out on the only shirt I wanted from this drop because it was limited to 100 & the app kept crashing when I tried to check out. If you’re gonna make a shirt exclusive to the app, would be nice to make sure the app works, or even maybe admit you messed up and make more available as I saw several people complain of the same issue I had. Ultimately I almost bought nothing because I don’t want to give my money to people who don’t value me as a returning customer, but I love the Iron Claw movie so I reluctantly bought a sweatshirt. I have notifications on & have been a customer for several years, even back when you sold tees out of a backpack at cons. Not cool to do this to us, not cool at all. ### 1/5 — Broken… *2024-01-19, version 2.4* Stuck in a death-cycle of account creating, verifying, signing in… says email / pw doesn’t exist or work, shop sends me a code, gets me logged in, then logs me out… ### 1/5 — Buggy app cost me $120 *2022-12-07* TL;DR App put through an extra order without notifying me, and customer service blamed me for the error and made me pay for both. Seems sketchy. I got the app for early access to sales. I entered my payment info ahead of time like they said. While using the app, I experienced several bugs that took me to alternating pages when pressing the back arrow, and error messages when trying to check out that kept putting me back into the cart. I changed my payment method and got a “this page doesn’t exist” but then I checked my email and it had done not one, but two orders. I immediately emailed customer service explaining the issue and asking for one of them to be cancelled. On Monday customer service got back to me, and said they wouldn’t refund or cancel the duplicate order, and blamed me for the issue. They didn’t receive error reports so they don’t believe me. They made me feel bad and said that I prevented people from buying these items and they don’t want to put them back into stock. (It’s three shirts.) I explained that I really couldn’t afford an extra $160, and that there is no way I’d put through two orders knowingly, since shipping is $40 CAD each time. I asked if it would be easier for them to refund the paypal order or do a visa chargeback. They threatened to ban me if I did a visa chargeback, because it costs them fees. 🤯 Like… their buggy app just cost me $160 and they won’t even take accountability. After trying to reason with them they said they’d refund only one of the shipping charges, and suggested I resell the duplicates on a facebook group. The whole customer service experience was so brutal that I actually cried. I can’t in good conscience recommend this app to anybody and I’m pretty sour on the whole brand now. A pity, because I wear their shirts all the time. At the end of the day, they didn’t believe my feedback about the app issues so I doubt they’ll attempt to fix them. Why would they, if it results in them making double the money at our expense? ### 4/5 — App review *2023-08-19* Very easy to use, the only problem I had was when I tried to pay using SHOP on the first screen it mentions you can pay in full / or choose instalments. On the following screen there seemed to be no way to choose which of the above payments method, there’s just the Pay Now button… this is probably down to SHOP rather than the FFTN app. ### 5/5 — Best clothing brand *2025-03-01, version 3.4* So easy to use and I love the t shirts seriously! This is my third one! ## Most praised reviews (9 highest-rated) ### 5/5 — FTTN IS THE BEST *2025-02-28, version 3.4* Rucking Fotten saved my marriage ### 5/5 — A+ *2024-12-08, version 3.4* This site is what I’ve always hoped for. Late to the game, found you this year, and so very happy I did. Amazing designs from some of my all time favorite movies. Huge fan here in Orange County, CA, U.S.A. Keep these beauties coming please! ### 5/5 — FTTN App. *2024-12-06, version 3.4* Always the BEST drip! ### 5/5 — Christ is King *2024-10-26, version 2.8* You may be a loser if you are not taking advantage of App and it’s totally rad, not at all lame, exclusive perks. If that’s you, get on it dog gonit ### 5/5 — Great quality, great shirts! *2024-10-26, version 2.8* Loved this brand for a long time and their app just makes me make more poor decisions with my money I don’t regret! Maybe one day they’ll finally do a Nausicaä of the Valley of the Wind shirt. But that will financially ruin me lol! ### 5/5 — Love it *2024-04-27, version 2.6* Love the designs. Great customer service. ### 5/5 — Easy to use *2024-02-23, version 2.5* Easy to use and I got some amazing shirts and a pair of shorts. Excited! ### 5/5 — 🤘🏻 *2022-10-07, version 1.0* Me and my lady’s favorite place to get shirts keep up the great content and good work. ### 5/5 — 10/10 Bucking Feautiful *2022-09-10, version 1.0* You need this in your life. You need to be notified of all drops. You need all variants. You need all long sleeves. You need all pants and shorts. You need to pull your wallet out now. You need to give them your riches. You need to become poor and destitute because of this wonderful company. YOU NEED. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*