# Fuel City Car Wash — user reviews > 24 indexed App Store user reviews of Fuel City Car Wash by Fuel City Cedar Hill LLC, rated 3.29/5 from 42 ratings. - Source: https://appshunter.io/ios/app/fuel-city-car-wash/id1550205941/reviews - App overview in markdown: https://appshunter.io/ios/app/fuel-city-car-wash/id1550205941.md - Rating breakdown: 5★ 18 · 4★ 6 · 3★ 1 · 2★ 4 · 1★ 13 ## Newest reviews (4 of 24) ### 2/5 — app issues *2025-05-08, version 1.1* when i have issues with app , U R told 2call the phone#too fuelcity i leave message NO call back.smh ### 2/5 — Necessary evil for subscription *2025-03-29, version 1.1* The audio is unneccesary and there is no setting to mute the audio. When selecting the car wash, it plays audio messages and greatly reduces the volume of whatever podcast or music you are listening to. It is also annoying that you cannot preselect which location you are going to until you are very close to it. But it is necessary if you have wash club subscription. ### 2/5 — Painful user experience *2022-09-28, version 1.1* Too difficult to use to wash. Much worse to modify stored credit cards. Can’t delete cards. Can’t easily pay with a new card if old card expires. Just not a well maintained app. ### 1/5 — NOT THE SAME *2021-12-23, version 1.0* They get lazier every time ## Most critical reviews (10 lowest-rated) ### 1/5 — Sad *2025-09-25, version 1.1.1* The payment plan from website is Terrible! It cannot handle multiple vehicles on one account. :( ### 1/5 — Useless *2025-08-25, version 1.1.1* I just purchased a monthly wash today. I’m just trying to get signed up with the app, but it’s trying to force me to buy another car Carwash. Why would I want to do that? I just want to set the thing up for future use. ### 1/5 — In happy customer *2024-04-05, version 1.1* I’m very disappointed ### 1/5 — In happy customer *2024-02-17* I’m very disappointed ### 1/5 — Play Sound Off Feature Missing *2023-06-25, version 1.1* I wanted to play the Fuel City game while YouTube playing in background on the iPhone; can’t do this. The game sound plays with YouTube at the same time. Sadly the game sound is 3x louder than YouTube sound and they both were on at the same time. ### 1/5 — Garbage *2023-02-19, version 1.1* Can’t even add your store card number to see your rewards ### 1/5 — Terrible Service *2022-11-19, version 1.1* 11/18/2023 at 4:10 p The wash attendant would not guide my tire. I let him know my mirror was not manual. He closed one, but not the other mirror. He seemed to have a bad attitude. When I asked him to guide my tire he sprayed right at my driver windshield. Very unprofessional. ### 1/5 — Misleading *2022-10-10, version 1.1* Did not give me my free wash! ### 1/5 — Garbage *2022-09-24, version 1.1* Why is it so difficult to find how to discontinue the monthly membership? ### 1/5 — Don’t Use The App *2022-05-29, version 1.1* Went to get a car wash using the app today at Cedar Hill location and it did not work; plus got charged for it. I sent an e-mail to the company and hoping they would give a credit for not washing my car. Plus the employees are no help when it came to this matter. ## Most praised reviews (10 highest-rated) ### 5/5 — Grip1911 *2026-03-16, version 1.1.1* Awesomeness ### 5/5 — Great App *2025-03-18, version 1.1* App works fantastic ### 5/5 — Happy *2023-12-29, version 1.1* Great App. Thanks Fuel City! ### 5/5 — ❤️ *2023-09-02, version 1.1* LOVE THIS PLACE AND THE GRADE A SERVICE ### 5/5 — Great car wash *2023-08-17, version 1.1* They gave me a free $16 car wash it was the best car wash I had in awhile thanks fuelcity ### 4/5 — Car Wash *2023-05-22, version 1.1* How do I change the vehicle I have file? ### 4/5 — Fuel City Wash *2022-11-26, version 1.1* I would suggest providing users the ability to view and collect receipts in PDF form. I use a corporate card and have to provide receipts to my company for transactions. This may apply only to the reoccurring monthly charges on wash subscriptions. ### 4/5 — Good app, easy to use. *2022-09-12, version 1.1* I’d give it 5 stars if they would disable the voice/speech. It doesn’t add anything and messes with calls/music on Apple CarPlay. ### 4/5 — Receipt or No Thank You *2021-12-30, version 1.0* I like the app since it is almost a hands free app until the end. You have to touch the screen when it ask at the end receipt or no thank you. 🥺 ### 2/5 — App *2026-03-24, version 1.1.1* It won’t sent me a code to finish setting up. Area code 580 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*