# Fuel Forward — user reviews

> 317 indexed App Store user reviews of Fuel Forward by Phillips 66 Company, rated 4.86/5 from 56,141 ratings.

- Source: https://appshunter.io/ios/app/fuel-forward/id922282104/reviews
- App overview in markdown: https://appshunter.io/ios/app/fuel-forward/id922282104.md
- Rating breakdown: 5★ 45,892 · 4★ 2,328 · 3★ 572 · 2★ 221 · 1★ 713

## What do users think of Fuel Forward?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and efficient
- 💡 Ability to find cheapest 76 station
- 👍 Excellent service at some locations
- 🚀 Fast and smooth experience
- 👍 Easy to use

**Cons**

- 🐛 App not working/unreliable
- 🐛 Difficult to use/unorganized
- 🐛 Frequent login issues
- 🐛 Inconsistent functionality at different stations
- 🐛 Difficult to combine discounts/rewards

**Commonly reported bugs**

- Pump activation failures
- Incorrect/missing discount application
- Account creation issues
- Syncing problems between old and new apps

**Most requested features**

- Apple CarPlay integration
- Clearer indication of supported gas stations

## Newest reviews (12 of 317)

### 4/5 — Money saver

*2026-08-06, version 7.10.1*

Simple, Fast and saves real money

### 5/5 — 2026+

*2026-07-24, version 7.10.1*

THE FUTURE IS LOOKING INTERESTING!

### 5/5 — Interesting

*2026-07-23, version 7.10.1*

This good download and device so much!!!

### 5/5 — Great

*2026-07-18, version 7.10.1*

Easy to use

### 2/5 — Don’t buy squishys for 76

*2026-07-18, version 7.10.1*

I got three nee-dohs and all of them were a rip off.

### 5/5 — Love It

*2026-07-11, version 7.10.1*

Works so fast at Conoco at the pump.

### 5/5 — Super simple and lower gas price!

*2026-07-08, version 7.10.1*

Love the app and the discounts 👍👍👍

### 5/5 — Use the reward system

*2026-07-07, version 7.10.1*

Once you figure it out, it’s super simple to use

### 5/5 — Super easy and efficient

*2026-07-05, version 7.10.1*

Paid through app didn’t need to swipe at pump another way to protect my information

### 5/5 — Easy

*2026-07-01, version 7.10.1*

Worked the new app, tied it to my wallet. Super handy, and great savings. Way to go Tommy‘s.

### 5/5 — Super easy to initially set up

*2026-06-29, version 7.10.1*

It took me probably less than three minutes to install the app and start benefiting from the fuel discounts

### 5/5 — First time

*2026-06-28, version 7.10.1*

Great start, I was able to get 20 cents off! We’ll see it it continues to work. For now 5 starts!

## Most critical reviews (10 lowest-rated)

### 1/5 — Vince

*2026-08-24, version 7.10.1*

Philips 66

### 1/5 — Confusing and Not Helpful

*2026-08-12, version 7.10.1*

When you use the app to pay at the pump, apparently you still need to enter an unexplained code to receive the promised 5cent discount. Very poor devious programming. This should be automatic.

### 1/5 — This app sucks

*2026-08-07, version 7.10.1*

The prices are constantly inaccurate.  I always take a photo of the price on the sign at the gas station and then compare it to what I get charged and frequently have to ask them to correct it to match the price on the sign.

### 1/5 — Doesn’t work

*2026-07-27, version 7.10.1*

I’ve tried every possible way to use app while at the pump. Followed instructions. No go. Deleting.

### 1/5 — No stations nearby

*2026-07-17, version 7.10.1*

What’s the point of having a rewards app if every city says “no station nearby”?

### 1/5 — What did you do?

*2026-07-10, version 7.10.1*

What did you do to the app?  It was so good.  Now you’re trying to make me go through a brand new login process that fails.  And I can only do at the station even though I can manage credit cards, etc without going through the process.  I finally gave up and filled up without it.  I’ll try it one more time then delete it if it’s still messed up.

### 1/5 — Stranded me

*2026-07-01, version 7.10.1*

Signed up for the fuel card, and couldn’t use it(as advertised) after approval and using the last of my gas to get to the station.

### 1/5 — Useless, confusing, customer service is useless

*2026-06-30, version 7.10.1*

Would give zero if I could. Downloaded this to get a discount on baseball tickets. Had payment all set up. Went to approved station and the stupid app allowed me enticed me to use the wrong pay method when I already made my credit card the primary pay method. Called customer service to fix lady was useless. I deleted this off of my iPhone immediately after hanging up. I will stick to using my credit card the old way. Useless app not worth even being free.

### 1/5 — Not accurate location

*2026-06-25, version 7.10.1*

I attempted to get gas at the Phillips 66 in Mason, TX but was unable to do so because the app claimed that I was over a half mile away from the pump and that I needed to “move closer to the pump”
In reality… I was ACTUALLY about 2 1/2 FEET AWAY!!😳
I went inside the store and they said that they had “no idea” how the app works and were unable to help me. 
CRAZY!!!🤨

### 1/5 — Login error

*2026-06-22, version 7.10.1*

I’m travelling and I have a gift card stored in my account but I can’t even use it since I’m having login issues and tells me come back later and try again but never works

## Most praised reviews (10 highest-rated)

### 5/5 — Easy

*2026-08-22, version 7.10.1*

The station was closed and being able to pay and use app at the pump was easy and quick

### 5/5 — CarPlay Support needed!

*2026-08-14, version 7.10.1*

This app would be perfect if it had CarPlay support

### 5/5 — User

*2026-08-13, version 7.10.1*

Perfect app!

### 5/5 — AWESOME SAVINGS!!!!!🤩🤯

*2026-08-08, version 7.10.1*

Saved 45 cents on the dollar!!!
A Godsend App, saved 25 bucks on my fill up today!! THIS APP IS A MUST HAVE!!!!!

### 5/5 — Convenient

*2026-08-04, version 7.10.1*

Easy to use and fast

### 5/5 — Very cool app!!

*2026-08-04, version 7.10.1*

Five Stars!

### 5/5 — Worked great last week but not since then. Tried to call service but NO reps available.

*2026-07-28, version 7.10.1*

Worked great last week but not since then. Tried to call service but NO reps available. It’s not the pumps or internet at the station either because those are working just fine. Service sucks.

### 5/5 — Fantastic App and Location

*2026-07-28, version 7.10.1*

The deals you get through the app is SO worth it. I’m very happy

### 5/5 — New Gas Station

*2026-07-25, version 7.10.1*

Very helpful great personality on a new gas station for a new guy. Wish him luck.

### 5/5 — Reliable

*2026-07-25, version 7.10.1*

Convenient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
