# Fuelbook — user reviews

> 92 indexed App Store user reviews of Fuelbook by Fuelbook LLC, rated 4.80/5 from 1,220 ratings.

- Source: https://appshunter.io/ios/app/fuelbook/id427247688/reviews
- App overview in markdown: https://appshunter.io/ios/app/fuelbook/id427247688.md
- Rating breakdown: 5★ 1,072 · 4★ 78 · 3★ 23 · 2★ 9 · 1★ 38

## What do users think of Fuelbook?

Overall sentiment: negative

**Pros**

- 💰 Helps save money on fuel
- 🗺️ Useful route planning and fuel stop search
- ⭐ Overall great app when it works

**Cons**

- 🐛 Frequent bugs and glitches
- 🔄 Unreliable and inconsistent performance
- 📍 Inaccurate or missing fuel stop information
- 🔍 Poor search functionality and results

**Commonly reported bugs**

- App often crashes or fails to load
- Incorrect fuel prices and locations shown
- Search results do not update properly
- Issues with registering and signing in

**Most requested features**

- Update fuel prices more frequently
- Improve search to show all relevant locations
- Add option to view street addresses of fuel stops
- Optimize app for mobile devices and landscape mode

## Newest reviews (13 of 92)

### 4/5 — Overall great with a couple issues

*2024-07-02, version 24.6.5*

The app is overall very helpful. I have a company code which allows me to see what price I will pay, and I really like the option to show prices without the fuel tax. 

The biggest issue for me is the search feature. When you start typing letters, it not only shows just one suggested match, but that match is frequently *very* wrong. The same city name almost always exists in more than one state, so I’d like to see all matches for what I’ve typed in (like you’d see with Google or any GPS). Then there’s the quality of the results. I’m in the US, so I’m not sure why an app intended to help the land-based transport industry suggests Bangkok, Thailand when I enter “Min” (looking for Minneapolis). In fact, once you enter “Minneap”, it switches to suggesting Wichita, KS.

A smaller issue (for me) is when it includes a non-truck friendly location. Zooming in on the satellite view it can be clear it’s just for cars.

The only other issue I would like to see changed is the absence of the actual street addresses. I’ve had times when it would have made trip planning a little easier.

### 2/5 — Need to fix your app

*2024-04-06*

Need to fix your app cannot use it anymore

### 3/5 — Hasn’t worked well so far

*2023-07-14*

I only used it for the last week or so and it would pull up the fuel stops for about 50% of the routes and had to wait hours for it to work correctly.

### 2/5 — Often it doesn’t load

*2023-06-06*

I dont know if it depends on loads on servers but often it just doesn’t load, I know it’s not my internet because i can watch 4K videos at the same time and application still wouldn’t load. Please fix the issue. Can’t use it like that.

### 1/5 — Needs work

*2023-06-06*

Never brings up all your truck stops. Support may fix for a day then back to crap.

### 1/5 — Fix your bugs

*2023-05-03, version 22.10.1*

Fix your bugs!!!

### 1/5 — No customer support

*2023-04-03*

Been going on 10 days and no response to numerous emails sent. Won’t show anything within a 300 mile radius. There’s better options.

### 1/5 — Fix App!!!

*2023-03-13*

App glitch often for 2 days is really annoying!

### 1/5 — Inconvenience at best

*2023-03-06*

Half the time it shows me every state prices except the one I’m in.. half the time it doesn’t work.

### 1/5 — Crap app

*2022-12-22, version 22.9.2*

So i started to use this app two weeks ago first week it was working fine but now i cant see any fuel stations on whole map i tried to call pilot but they said we’re fixing it and now its like 3rd week started but app still showing nothing. I wish i can give them -5 stars

### 1/5 — Junk

*2022-08-01*

Worst app I ever use, every week when open it is not working, even after reinstalling is took time to registers my profile… please wake up and fix that app cause it a nightmare to use it….

### 2/5 — It has been useless lately

*2022-06-14*

I don’t know what is wrong,it used to work perfectly .435

### 1/5 — Bad updates

*2022-06-09*

After more than 6 years using this app I can say the new version has destroyed

**Developer response:** Hi Johana, thanks for the feedback and we just released an updated version that brought back much of the simplified format of the original Fuelbook. I hope it helps with ease of use and let us know if we can help answer any questions via email. Thx Tom (support@fuelbook.com).

## Most critical reviews (10 lowest-rated)

### 1/5 — Much better apps out there

*2026-05-17*

I have two other discount fuel abs on my phone and this one is about $.20 higher than either one of them at any time

### 1/5 — PLEASE FIX THE ROUTES, IT KEEPS GIVING THE WRONG ROUTES ON POWER SEARCH

*2025-03-17, version 25.3.12*

FIX

### 1/5 — Bugging

*2024-05-21, version 24.1.26*

There wasn’t a day this app was not lagging.

### 1/5 — Necesitan actualizar la aplicación

*2024-05-07, version 24.1.26*

No sirve nunca salen los pilo y los flying j.

### 1/5 — Payment

*2024-04-21, version 24.1.26*

Trash

### 1/5 — Buggy

*2024-03-13*

This app has issues with search power too often.

### 1/5 — Needs fixed

*2024-02-14*

This app needs fixed !! It’s a very convenient app .. how ever it doesn’t work most of the time.. it will only pop up one area and fail on the rest !!!!!

### 1/5 — Trash

*2023-07-24*

What a garbage app, come on warren Buffett. Half the time this app doesn’t even work. The other half of the time it doesn’t work. As truckers pay big money to buy diesel. Fix your crap pilot flying J

### 1/5 — This app is trash!

*2023-07-24*

It worked for 1 day and I haven’t been able to get it to work since.  It won’t even let me click on the customer service button. 
THIS APP IS TRASH!

### 1/5 — No good app

*2023-06-20*

It is not easy to search a truck stops. Very bad usability and weird interface.
Creators should read book about how to make apps.

## Most praised reviews (10 highest-rated)

### 5/5 — Saving Time and Money

*2023-08-19*

FuelBook helps me search and plan to buy fuel at the right truck stops. I can math this out ahead of time to save time and money.

### 5/5 — Great app for diesel savings

*2023-03-30*

One of the best fuel app for trucks. Helps me save on diesel all the time.

### 5/5 — Best app ever !

*2023-03-14*

amazing app

### 5/5 — New owner op

*2023-03-04*

Been using this app for about a week , easy to use the search along your route is really helpful.  So far so good 👍🏽

### 5/5 — Helps save money

*2023-03-04*

I have been using Fuelbook for years and it has helped me save a lot on fuel. Good app.

### 5/5 — Route search helps me save money along my route

*2022-06-24, version 22.5.6*

With higher prices I’ve been looking for a new way to find deals and Fuelbook has been a great solution. I use the route planner to find the best places to stop.

### 5/5 — Thank you for the update!!

*2022-05-15, version 22.5.0*

So happy about this update, much easier to use. Was ready to give up after it changed and was disappointed because I’ve used it for years and saved so much money with it. So very happy with this app again.

### 5/5 — Best fuel app

*2022-05-15, version 22.5.0*

Been using this app for several years and find it seamless to use. I am saving a lot of money by using it.

### 5/5 — Much easier to use

*2022-05-15, version 22.5.0*

Recent changes have corrected issues. Thanks!

### 5/5 — Best App Ever!

*2020-01-25, version 4.4.26*

This app has literally helped me optimize our business in costs alone with a 30% reduction in fuel, idle time and driver fatigue. There is no way we would’ve been able to find the best truck stops in the nation without this app!!  If you are not using this app, then you are losing out on a lot of opportunity! I love this app, I couldn’t tell you a better app out there.  We used to fuel at Loves, Pilot and Flying J, TA, but since we’ve started using this app, we our American Express Business for our fleet and the drivers can only purchase fuel and Def.  I would give them 10 stars if I could!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
