# Fuelco.com — user reviews > 73 indexed App Store user reviews of Fuelco.com by P97 Networks, Inc., rated 4.70/5 from 2,162 ratings. - Source: https://appshunter.io/ios/app/fuelcocom/id1458888752/reviews - App overview in markdown: https://appshunter.io/ios/app/fuelcocom/id1458888752.md - Rating breakdown: 5★ 1,864 · 4★ 145 · 3★ 45 · 2★ 19 · 1★ 89 ## What do users think of Fuelco.com? Overall sentiment: negative **Pros** - 👍 Helpful app - 💰 Good prices - 🛒 Nice store and location - 🙂 Excellent customer service **Cons** - 🐛 App not working/crashing - 🔑 Frequent app sign-outs/login issues - 💳 Payment issues (debit/credit cards) - ⏱️ Slow gas pumps - 🤔 Unclear pricing/discounts **Commonly reported bugs** - App locking users out for 24 hours - Incorrect gas price charges - GPS/location issues preventing gas purchase **Most requested features** - Add Apple Pay support - Improve app stability and user experience - Provide better customer support ## Newest reviews (14 of 73) ### 3/5 — Doesn’t work half the time *2025-03-28, version 5.0.0* I am somebody who has to get gas every single day who also happens to be a creature of habit. I started using this app because at the time the discounted gas was well cheaper than the competitors. But as those competitor prices drop the discounted gas Did not. Still being a creature of habit and liking the fact that I can just pay through the app and not have to pull all my stuff out at the pump I continue to come to the store. The employees are great and there’s a good selection of drinks inside and I feel like it’s a safe place. But suddenly, the app is no longer functioning properly. A few days ago, it was rejecting me over and over again. But I was able to pay inside and still get the discount. Yesterday the app totally logged me out, forced me to redo my pin number and my password and everything but then worked so I was perfectly fine with that just thinking it was an App reset. However, tonight it’s back to the same old thing where it’s not working and I can’t pay inside because it’s declining me inside as well. There is money in my account and there’s no reason whatsoever for me to be declined. The app doesn’t even decline me it just acts like nothing is going through. I am giving this app one more shot. Tonight was the second night I had to pay full price for gas Which is way more than any of the gas stations around it. My loyalty extends to the basic things like the app that this gas station advertises heavily for all of us to use to work properly. If the company can’t even get their app going, then it’s just not worth my time to come out here to this gas station anymore. ### 4/5 — Helpful app *2025-03-28, version 5.0.0* works most of the time. Occasionally, it’s a little fluky. I believe due to Wi-Fi issues. would really like to be able to add a Vehicle name or number. ### 2/5 — Where do i start? *2024-01-15, version 5.0.0* This app worked fine before the update that changed the GUI and overall functionality. When it works its fine….but now this is the second time that the app has locked me out and I CAN NOT GET GAS FOR 24 hours due to be locked out of app. Nothing has changed on my end….I have 4 CCs on file and choose accordingly based on rewards…choose pump number when at station under “pay at pump”, and then i get error messages that it can not be processed…it says try again later…later being NOW, cause I meed gas…then after a certain amount of attempts it blocks you out….WHY?! My face id is attached to all transactions. Why would it block any transactions thereafter? Its my phone!! Please fix this trash app…also, customer service is useless. ### 3/5 — App Is A Pain *2024-01-06, version 5.0.0* I love everything about the place except the app has me jumping through hoops if I wasn’t there in two weeks. I skip it if I have to reset my password again. 🙄 ### 3/5 — Good prices, app is questionable *2023-10-29, version 5.0.0* The concept is great. You pull up to the pump, punch in a code and get great prices. However, it’s not that easy. When the app signs you out from time to time for whatever reason and you have to sign back in, it takes several minutes. Now you’re spending extra time and holding up everyone else behind you. Not cool. This has been my personal experience. I wish we could just scan a loyalty card barcode at the pump and enter a PIN (which you are required to do now anyway) to get the same results. ### 1/5 — New update *2023-10-28, version 5.0.0* It’s trash. ### 1/5 — The new app is awful *2023-10-26, version 5.0.0* They changed the app and it no longer works. If you are a new customer and are just signing in, it is probably fine, but as a long time customer, being forced to reinstall the app and then having it not work - and wasting the time to jump through their hoops - this is nuts. I’ll pay the $0.16 difference up on North Broadway. Congrats FuelCo, you’ve lost a customer ### 2/5 — App is wonky now *2023-10-25, version 5.0.0* This app used to work perfect. Never used to log me out and moved quickly and now all of a sudden every time I go there it takes forever to load I have to login again and I’m already home and when I looked, it says I’m still pumping. ### 1/5 — App is horrible *2023-10-24, version 5.0.0* On a couple of occasions I have pulled into gas station and app has failed me . App states I have to create a new account , I have done this twice already. Once I got it straightened out app said I tried to many times and I must wait 24 hrs to use app. ### 1/5 — Very difficult *2023-10-23, version 5.0.0* The new app is a pain in the rear… Onerous Time- consuming I understand multi-factor authentication, but there are lots and lots of screens ### 3/5 — The app that doesn’t app *2023-10-18, version 5.0.0* Firstly let’s start by recounting the automatic logouts and lack of password storage on the iPhone. Next let’s review the inability to use a debit card and get more than $1 worth of fuel. Lastly, credit cards linked to resolve said debit card issue are now removed from my account and… you guessed it… back to the default, non-functional debit card which magically stays connected to the app. Let’s hope the latest update works because the discounted fuel side works. ### 3/5 — Apple Pay *2023-08-05, version 4.16.0* Please add Apple Pay as a form of payment on the FuelCo app. It would make the lives of those of us that use Apple Pay the most much easier. Thanks! ### 3/5 — App annoying. Savings great! *2023-07-16* The gas savings is great when you use the app, but the app itself is a pain to use. Every year I must delete the app and reload it for some strange reason. This time it was two allow me to change or add my new credit card. when I deleted my old credit card, there was no way to add one, so I had no credit card at all. When I enter my wrong ID or password, it gives no details of what the issue is. The settings for this app is hard to find on iPhone, since it has a strange and different name: V4… A great deal of trouble shooting to save a couple of cents in gas ### 1/5 — Fuelco is the worst *2023-06-30, version 4.16.0* They took my money called it a hold and didn’t let me get gas after they took the $50.29 hold they made me pay $20 more in cash and I’m still waiting for my $50.29 back ## Most critical reviews (10 lowest-rated) ### 1/5 — $1 *2026-08-22, version 5.0.1* Only lets me put a $1 in ### 1/5 — App not working and the attendant station not able to help *2026-05-11, version 5.0.1* Something happens with the app please if you offer lower price for gas make sure you have option available when the app doesn’t work correctly please train your team ### 1/5 — Doesn’t work *2026-02-14, version 5.0.1* Downloaded the app for cheaper gas. Go through the trouble to make the account. Then, it won’t connect to the pump to authorize. Then, it locks me out for 24 hours. Waste of time. ### 1/5 — Debit card *2025-09-13, version 5.0.0* I have a difficult time using a debit card from TD Bank. The system will not accept it. I went to bank and the card is good. Card works elsewhere but not either FuelCo ### 1/5 — Gas stations *2025-01-27, version 5.0.0* This gas station is terrible always having problems with the app and the gas pumps are the slowest gas pumps around it will take a good 5 to 10 minutes to fill your car up. When the app doesn’t work you need to go inside and they give you the discount but you have to give them a amount you want and then if you guessed to high then it’s a process to get the money back it’s not worth the savings they won’t do anything to the pumps to pump faster they always say it’s the filers need to be changed my question is the gas that bad that you always have to change the filters will. Not be back not worth it ### 1/5 — STOPS WORKING *2024-09-03, version 5.0.0* When I first got the app it was great but it stopped working. The app never works for me and the employees there don’t know how to fix it. They promote a price that you don’t end up paying. You pay more because the app doesn’t work. ### 1/5 — Karen Lombardo *2024-07-30, version 5.0.0* On July 7, I went to the gas station on Bronx River Road and they would not accept my card. I went inside and they could not take my card inside either and I had to end up paying the higher price. Two weeks previously I went to fill up again and again, my card was not honored. I don’t know why this is happening, I do have a different car but it has the same plate number. I have called your office four times and they promise to call back but I never received a call back. If you want to keep using your card, I would suggest that you get back to me and fix this issue. ### 1/5 — It use to work *2024-06-03, version 5.0.0* The app worked beautifully and now nothing I tried deleting and reinstalling the app nothing I sent an email to find out what was going wrong, nothing. I called and left a message with a representative, no response. I have no words. I hope no one else experiences what I’m going through. It’s great when it works ### 1/5 — Me *2024-02-07, version 5.0.0* The service was terrible ### 1/5 — App annoying. Savings great! *2023-12-12, version 5.0.0* Why are they forcing me to provide my cell phone number to use their latest app now? Even my banks or credit cards don’t force me to do this. Are they going to spam me? Are they from China? The gas savings is great when you use the app, but the app itself is a pain to use. Every year I must delete the app and reload it for some strange reason. This time it was two allow me to change or add my new credit card. when I deleted my old credit card, there was no way to add one, so I had no credit card at all. When I enter my wrong ID or password, it gives no details of what the issue is. The settings for this app is hard to find on iPhone, since it has a strange and different name: V4… A great deal of trouble shooting to save a couple of cents in gas. The latest problem was with my Apple GPS off by half a mile, and I could not put my gas since I wasn’t “not at the station”. GPS location when driving with my map applications had no issues. ## Most praised reviews (10 highest-rated) ### 5/5 — Work every time *2026-05-21, version 5.0.1* Works every time I use it. ### 5/5 — Excellant *2024-06-29, version 5.0.0* clean ### 5/5 — me *2024-01-11, version 5.0.0* Good prices ### 5/5 — Nicest station in the area *2023-10-18, version 5.0.0* Great location and store ### 5/5 — Gas. *2023-08-31, version 4.16.0* I enjoy very much paying less. The staff in the store next to the FuelCo r helpful, professional, and courteous. Thank u so much. ### 5/5 — Cool app with benefits *2023-08-01, version 4.16.0* Makes life easy. Every penny saved is important. The FuelCo app helps me save more than a penny weak after week for our family’s vehicle needs. Everyone should fuel up at FuelCo I think 😊 ### 5/5 — Vacuum *2023-02-27, version 4.5.0* I love everything about this place, I drive out of my way to give my business to them, Please make your vacuum cleaner more powerful, make it the most powerful in the world! lol thank you ### 5/5 — Cost saving gas buying app. *2023-01-22, version 4.5.0* That says it all. ### 5/5 — No option to pay cash *2022-10-29, version 4.5.0* After you sign up for their app, you are only able to get their discounted prices when using a card. There is no option for cash. For that reason I deleted the app. ### 5/5 — None *2022-10-20, version 4.5.0* Was a good deal, now other stations have lower prices. Also takes to long for prices to come down, almost no reason to go there. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*