# fuelService — user reviews > 87 indexed App Store user reviews of fuelService by Fuel Service Ltd, rated 4.40/5 from 37 ratings. - Source: https://appshunter.io/ios/app/fuelservice/id989579263/reviews - App overview in markdown: https://appshunter.io/ios/app/fuelservice/id989579263.md - Rating breakdown: 5★ 30 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 3 ## What do users think of fuelService? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Quick and efficient - 💡 Life saver for disabled drivers - 👍 Simple to understand - 👍 Great service - 👍 Helpful and respectful - 👍 Exceptional staff - 👍 Brilliant - 👍 Excellent service - 👍 A must-have app - 👍 Very well designed - 👍 Super convenient - 👍 No upselling or ads - 👍 Well thought through app - 👍 Game changer - 👍 Retain independence - 👍 Changed driving experience - 👍 Kind and helpful staff - 👍 Freedom regained - 👍 Highly recommended - 👍 Fantastic app - 👍 User-friendly interface - 👍 Seamless information - 👍 Newfound independence - 👍 Accurate navigation - 👍 Inclusivity and accessibility - 👍 Peace of mind - 👍 Lifeline for independence - 👍 Helpful service - 👍 Travel more freely - 👍 Polite and helpful staff - 👍 Fantastic service - 👍 Brilliant app - 👍 Generosity and service - 👍 Best app - 👍 More independent - 👍 Brilliant service - 👍 God send - 👍 Convenience - 👍 Good app - 👍 Very useful tool - 👍 Less stressful routine - 👍 Wheelchair friendly service - 👍 Contactless fueling - 👍 Service with a smile - 👍 Game changer - 👍 Fully independent - 👍 Works like a dream - 👍 Amazing - 👍 Excellent customer service - 👍 No waiting time - 👍 Excellent communication - 👍 Don't have to annoy people - 👍 Works well - 👍 Life saver - 👍 Well recommend - 👍 Feel free to go anywhere - 👍 Maintain independence - 👍 Perfect for disabled - 👍 Makes life easier - 👍 No more embarrassing honking - 👍 Given me my independence back - 👍 Great help for disabled - 👍 Works great - 👍 Full independence - 👍 Tremendously useful - 👍 Fantastic idea - 👍 Great stuff - 👍 Actually works - 👍 Gr8 app - 👍 Wheelchair user friendly staff - 👍 Finally fully independent - 👍 Highly advised - 👍 Superb for wheelchair user - 👍 Enhanced independence - 👍 Life changing - 👍 Extremely reliable - 👍 Time saving - 👍 Hassle-free fueling - 👍 Absolute godsend - 👍 Incredibly useful - 👍 Confidence in getting petrol - 👍 Excellent when it works - 👍 Makes life easier - 👍 Vast improvement - 👍 Always works - 👍 Never had downtime - 👍 Highly recommend - 👍 Time saving hassle free way **Cons** - 🐛 Stations refuse to answer - 🐛 No gas stations in my city - 🐛 App not working past location screen - 🐛 Cannot select payment method - 🐛 Cannot contact gas station - 🐛 App not working properly - 🐛 Mixed service from garages - 🐛 Some garages never respond - 🐛 No price listing - 🐛 Only shows Shell garages - 🐛 Nothing in Portugal - 🐛 Useless now - 🐛 Gas stations too far away - 🐛 Many stations cannot help - 🐛 Only one person in store - 🐛 Issues with no signal - 🐛 Stations not listed - 🐛 Few other stations available **Commonly reported bugs** - App not working past location screen - Cannot select payment method - Cannot contact gas station - App not working properly - No price listing makes use limited **Most requested features** - Add more gas station brands - Include Tesco and Asda - Add more variety of stations - More flexibility in station choice - Add directions in areas - Apple Pay for small amounts - Indicate fuel at pumps - Indicate queue for pumps - Add more locations - More stations in my city - More stations in Portugal - More stations on West Coast ## Newest reviews (17 of 87) ### 5/5 — Refuelling *2025-09-30, version 22.06.11* Excellent service and very prompt ### 5/5 — A Must-Have App *2025-06-20, version 22.06.11* Get this free app. It’s essential for us who are disabled and driving. It’s VERY well designed and integrated into the participating service stations, meaning it is super convenient for us drivers. Best of all, there is no upselling, no ads, just useful functionality. This is one of the most well thought through apps I’ve ever used, making it so easy for us disabled drivers to find a gas station that will pump for us. Using the app we can verify that the station can help when we intend on arriving, notify the station when we’ve arrived, tell the station what pump we’re at, and tell us in how many minutes the assistant will come out to help. Just perfect. ### 5/5 — Never fails *2025-04-08, version 22.06.11* Whatever station the app is brilliant, efficient ### 5/5 — What an app! *2024-12-11, version 22.06.11* Absolute game changer!!! Made filling up a lovely, enjoyable and social experience! Thank you!!! 🙏🏻 ### 5/5 — Wheelchair User *2024-11-06, version 22.06.11* Absolutely awesome app that allows me to retain my independence to fill my car when I need to ### 5/5 — Amazing app! *2024-10-25, version 22.06.11* I’ve only been in a wheelchair for a year but this app has absolutely changed my driving experience. Not having to bring the garage to a stand still just while I get my wheelchair out and back in etc amazing! ### 5/5 — First time user *2024-09-28, version 22.06.11* First time ever used this service at Morrisons Petrol Erith. So kind and helpful. Filled up within 20 minutes of installing the Ap. Can’t praise them highly enough. ### 5/5 — Sainsbury’s Phil service for disabled *2024-08-13, version 22.06.11* Excellent service as always. Sainsbury’s never turn off the hell and say it’s not available, services and they do it when your outside on the forecourt. Thank you very much Andrew. Be lovely to you and your expertise. Absolutely wonderful lovely staff. ### 5/5 — Freedom! *2024-05-17, version 22.06.11* This app has helped me regain my freedom after a long recuperation from surgery. My daughter noticed the sticker when she was putting petrol in her car. So easy to use, highly recommended. ### 5/5 — Brilliant wee service *2024-04-26, version 22.06.11* Wow wow wow thank u for this service, it’s absolutely brilliant 10/10 ### 5/5 — Fantastic app *2024-03-13, version 22.06.11* I’ve just used this app for the first time. I’m disabled and find it difficult to use the petrol pumps. I signed up for this app and I have to say it’s brilliant. I’m not particularly tech savvy (I’m 74) but I found it very easy to use the app and the method of getting help with fuelling up was fantastic. Highly recommend. ### 5/5 — A Lifesaver for Independence: A Positive Experience with the Fuel Service App *2024-02-09, version 22.06.11* I cannot express enough how grateful I am for the positive experience I've had using the fuel service app. As someone with a disability that restricts my ability to fuel independently, this app has been a true game-changer. Being reliant on family or friends for refueling was a challenge, but the app's user-friendly interface and seamless information such as timings, reviews, fuel type & other facilities etc has given me a newfound sense of independence. The ability to locate nearby gas stations, from the comfort of my car has made a significant impact on my daily life. The app's convenience extends beyond the actual fueling process. The accurate navigation features ensure that I can reach the chosen gas station with ease, eliminating the stress of planning and coordinating with others. This newfound autonomy has not only saved me time but also fostered a sense of self-sufficiency. I appreciate the app's commitment to inclusivity, making it accessible and beneficial for individuals like me who face challenges in traditional refueling scenarios. The peace of mind and freedom it provides are invaluable. Big thanks to the developers for this amazing initiative to create something like this. In conclusion, the fuel service app has not only enhanced my daily routine but also become a lifeline for those with disabilities who seek independence in their fueling experiences. I wholeheartedly recommend it to anyone facing similar challenges – it's a true blessing. ### 5/5 — Thank You!! *2024-01-11, version 22.06.11* This is such a helpful service that allows people to travel more freely. ### 5/5 — Sainsburys Wednesfield *2023-12-02, version 22.06.11* Always polite and helpful don’t know what I would do without the staff here A+++++ ### 5/5 — Brilliant *2023-11-02, version 22.06.11* Today is the first time I’ve dated assistance at a petrol station since having my accident over 13 months ago. Fantastic service brilliant app thank you. ### 5/5 — Generosity & Service *2023-08-28, version 22.06.11* Today I used the app at Wangaratta APCO for assist with diesel refueling, after filling VW the owner of the APCO at Wang. directed me to the auto car wash and proceeded to put the van through the auto wash instructing me how to switch wipers on to clean front windscreen, I was very happy with the service and help as my power wheelchair doesn’t do car wash easily, when receiving receipt for fuel he had not charged for wash. I was really thrilled with this great service as I had been on a 3 month 7000km run up to Hervey Bay and back and had only had the van cleaned once, thank you Wangaratta APCO thank you great service provider philippa nichol ### 5/5 — Best App *2023-07-09, version 22.06.11* This app is so helpful. It’s made me feel more independent. ## Most critical reviews (10 lowest-rated) ### 1/5 — No gas stations in my city *2024-04-19, version 22.06.11* For some reason, none of the 20+ gas stations in my city are in the app. The app shows the nearest gas station to me as 12 miles away, and I’m not willing to go that far for gas. I hope more locations are added in the future. ### 1/5 — Only shows Shell garages *2022-03-04, version 20.08.18* Very disappointing Only shows shell garages and nothing in Portugal - what is the point !! ### 1/5 — Useless now *2022-02-22, version 20.08.18* Get some stations that are not 550 miles away from orange county on the West Coast, and then we’ll talk ### 2/5 — FuelService *2024-01-16, version 22.06.11* The app is not working past the location screen. I can’t select a payment method nor can I contact the shell gas station. The App is not work properly. ### 2/5 — Essential app for disabled drivers *2023-06-13, version 22.06.11* Works well ### 2/5 — Fuel genie *2022-06-19, version 20.08.18* No price listing makes its use very limited ### 2/5 — Great thought but useless app *2021-12-19, version 20.08.18* As a disabled driver, I thought this app would make my life easier. Unfortunately, it’s no more useful than calling the gas station yourself by Googling the gas station’s number. I found the gas station actually answers when you call them not through this app. There are also a lot of gas stations on here that cannot help you because they are the only person in the store and can’t leave it unattended. The app itself is very user friendly, so I gave to two stars. But based on usefulness for its intended purpose, I’d only give it one. ### 3/5 — Stations refuse to answer *2024-09-27, version 22.06.11* Si often I am trying to use this app for a station near where I am located and invariably I have to go to a station farther away because the stations close by refuse to answer. ### 4/5 — Brilliant development *2019-09-11, version 18.09.07* A truly welcome development for all who have difficulties refuelling. When all petrol stations are listed it will be perfect. ### 5/5 — Better than Service Call *2026-06-07, version 22.06.11* Can’t believe I have only just found this app. So easy to use, quick and efficient on first try at a station. Will have to see after a few times but I’m sure speed of service will be the fuel stations side and not the apps. Great idea and recommended to anyone disabled. ## Most praised reviews (9 highest-rated) ### 5/5 — Amazing app *2026-03-31, version 22.06.11* Used the app for the first time today and it is a life saver for disabled drivers found it really easy to use just select the fuel station from the list and press the button to check if they can assist you and having the confirmation within a couple of minutes gives you the peace of mind before you set of. ### 5/5 — Great app *2026-03-13, version 22.06.11* Great app. Simple to understand and effective. Use it all the time as I’m very unstable on my legs ### 5/5 — Mrs *2026-01-31, version 22.06.11* Excellent service from Lauren ### 5/5 — Fuel service app *2026-01-29, version 22.06.11* Very useful app and store service for wheelchair user such as myself. Very friendly service provided by the Sainsbury's staff too. ### 5/5 — Great service *2026-01-23, version 22.06.11* I’m so totally greatful for this service! The pain and effort it takes me to get out of the car, then go and pay and back in the car. And they are always really cheerful and kind I’ve never felt spoken down to like I’m simple as happens in some places. Thank-you. ### 5/5 — Worked like a charm *2026-01-20, version 22.06.11* Used it today for the first time worked great… ### 5/5 — Tesco Longton *2025-12-17, version 22.06.11* Very helpful and respectful ### 5/5 — Help for those who need it *2025-11-25, version 22.06.11* Exceptional. The staff are kind, considerate and helpful. ### 5/5 — Brilliant *2025-11-07, version 22.06.11* Can now stop mithering family! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*