# FunnyFuzzy – Pet Shop&Supplies — user reviews > 68 indexed App Store user reviews of FunnyFuzzy by FUNNYFUZZY US LTD, rated 4.64/5 from 417 ratings. - Source: https://appshunter.io/ios/app/funnyfuzzy-pet-shop-and-supplies/id6739915818/reviews - App overview in markdown: https://appshunter.io/ios/app/funnyfuzzy-pet-shop-and-supplies/id6739915818.md - Rating breakdown: 5★ 341 · 4★ 35 · 3★ 2 · 2★ 2 · 1★ 24 ## What do users think of FunnyFuzzy? Overall sentiment: negative **Pros** - 👍 Excellent customer service and support - ⭐ High-quality products - 🎁 Good discounts and deals - 📦 Fast shipping when delivered - 🛍️ User-friendly interface and easy browsing **Cons** - 📭 Non-responsive customer support - ⏱️ Extremely long shipping delays (weeks to months) - 💳 Money taken without product delivery - 🚫 No refunds issued despite requests - 📧 Unresponsive email support channels - 🔐 Untrustworthy business practices - 🌐 Website and app verification issues - ❌ Orders stuck in 'processing' status indefinitely - 🗑️ Deletion of customer complaints on social media - 💔 Business insolvency in UK market **Commonly reported bugs** - Verification emails not arriving - App fails to recognize registered users - Login authentication failures - Discount code application errors - Tracking numbers lead to no useful information - Order information not displaying in app - App crashes and stops working after purchase **Most requested features** - Tracking available without app download requirement - Better email verification system - Functional account login and registration - Real-time order status updates - Multi-language support for app - Proper refund mechanism and cancellation options ## Newest reviews (15 of 68) ### 1/5 — Scam or Horrible Shipping *2026-01-07, version 2.3.8* I’ve ordered back in November 2025 and still haven’t received anything in January 2026. Reached out to support multiple times and all I got is that it’s on a shipment to the destination country. Nothing takes 2 months to ship in this day and age. Sorry is not good enough. ### 1/5 — Scam - no product no refund *2026-01-06, version 2.3.7* Made an order and they’ve not responded to refund request as no product has been issued and order has now gone despite money being taken! Shut down due to insolvency in the UK ### 1/5 — Don’t fall for the “download the app, get a discount” scam *2025-12-29, version 2.3.7* I downloaded the app and tried 3 times to check out. Each time it came back saying “discount could not be applied” even though there were no stipulations mentioned on the code and this was my very first order. I used a lesser code and checked out anyway, but this is not a great start to my relationship with this business! ### 1/5 — SCAMMERS! *2025-12-03* Have reported this to APPLE over 1-1/2 months ago reporting this company they continue to have the FUNNYFUZZY app to download, now with recent updates. Does that include a way for us to get our money back? Emails saved show these fraudsters are out of the country with no intentions of shipping anything now that tariffs have been imposed and the products were sold with free shipping. So now, no product and no refunds when order was placed in August. Communication replies from them stopped September 18, 2025. Showed to bank today. Apple needs to remove this app! **Developer response:** Hi there, Sorry for the trouble and thank you for your feedback. This is our official FunnyFuzzy app and it is running normally, but we can’t match App Store reviews to orders directly. Please email us at support@funnyfuzzy.com with your order number and include “App Store Review” in the subject line so we can find your message quickly. Our team is always here and happy to help. ### 1/5 — This is a scam *2025-11-21, version 2.3.4* The company never sends the item purchased and refuses to provide any updates or refunds. ### 1/5 — ESTAFA! *2025-11-18, version 2.3.4* Pedí un cubre asientos y nunca lo enviaron, jamás contestan los correos. Tuve que enviar mensaje a todas sus cuentas de Instagram y solo decían que lo sentían. Mejor busquen opciones en Amazon que si es seguro. Aquí solo se quedan con el dinero, FRAUDE! ### 1/5 — app needed to track delivery? *2025-11-15, version 2.3.4* 1. That’s dodgy as hell. 2. I’ve been trying to get the email confirmation to sign up for two days now and it doesn’t come through. Ordered a month ago… Get real, should offer tracking to all paying customers. ### 1/5 — SCAM! FRAUD! *2025-11-10* Have reported this fraud scamming company app to APPLE multiple times so at this point, given this app is still available to download from Apple App Store (11/10/2025), then it leads one to believe APPLE gets a cut and makes no difference the company knowingly scams people with taking money, no product and radio silence after pressing for answers! Anyone claiming to have received any product from these fraudsters is to be taken with a grain of salt doused in lies! **Developer response:** Hi there, Sorry for the trouble and thank you for your feedback. This is our official FunnyFuzzy app and it is running normally, but we can’t match App Store reviews to orders directly. Please email us at support@funnyfuzzy.com with your order number and include “App Store Review” in the subject line so we can find your message quickly. Our team is always here and happy to help. ### 1/5 — Scam *2025-10-24, version 2.3.3* App is fake, doesn’t even allow to make an account. Lost $115 ### 1/5 — Do not recommend *2025-10-23, version 2.3.3* I ordered a dog bed in August, now it is nearly November and I have not received it. It took over a month for the site to show a tracking number, but clicking on it leads to no useful information. I don’t expect to get my product or money from this company. Buyer beware. ### 1/5 — Nichts kaufen! *2025-10-22, version 2.3.3* Die Bestellungen werden nicht versendet, es ist reiner Betrug. ### 1/5 — Total scammers *2025-10-10, version 2.3.3* This company is complete garbage. They stole $180 from me and won’t reply to any emails. Don’t buy anything from them unless you want to be ripped off!!! ### 1/5 — FRAUD- Zero stars *2025-10-06, version 2.3.3* Ordered and added priority shipping - charged for it and it’s 12 days later with still nothing! Website and app do not register, keeps saying a verification email has been sent, but doesn’t arrive, so unable to track any order or shipping details. Emailed support 3x, only got a response once saying they would check on status and let me know, and that was four days ago, the last two days I have no response. I wish I had read these warning reviews sooner. I’m reporting this company to the attorney general and consumer protection agencies!! DEVELOPER RESPONSE IS A LIE. SAME GENERIC RESPONSE THAT I ALREADY GOT OVER A WEEK AGO. HAD NO PROBLEM LOCATING THE ORDER WHEN YOU CHARGED MY CREDIT CARD, BUT NOW W WEEKS IN A ROW IT’S UNABLE TO BE LOCATED. FRAUD. ### 1/5 — FRAUD- Zero stars *2025-10-03* Ordered and added priority shipping - charged for it and it’s 12 days later with still nothing! Website and app do not register, keeps saying a verification email has been sent, but doesn’t arrive, so unable to track any order or shipping details. Emailed support 3x, only got a response once saying they would check on status and let me know, and that was four days ago, the last two days I have no response. I wish I had read these warning reviews sooner. I’m reporting this company to the attorney general and consumer protection agencies! **Developer response:** Hi there, Thank you for reaching out. We sincerely apologize for any inconvenience this situation may have caused. We’ve been working to locate your order, but unfortunately, we haven’t been able to track it down just yet. To help us assist you more efficiently, please contact us directly at support@funnyfuzzy.com with your order number. Our team is always here and happy to help, and we look forward to hearing from you soon. Warm Regards, Team FunnyFuzzy ### 1/5 — Fraude *2025-10-02, version 2.3.3* Lamentablemente caí en esta estafa, solo obtuve mi reembolso porque realicé el pago a través de PayPal. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraudulent app *2026-07-16, version 3.0.1* I ordered over a month ago and my order has yet to ship. My card has already been charged. There is no customer service phone number and all my emails have been ignored. DO NOT ORDER from this company. ### 1/5 — SCAM *2026-07-15, version 3.0.1* They will take your money not ship anything and not respond to any emails. DO NOT USE ### 1/5 — Scam - over 1 month no update *2026-06-22, version 3.0.1* Bought items over 1 month ago. Still processing apparently. Reached out on all platforms and emails are being bounced back - blocked me!! Do not waste your money, very disappointed. ### 1/5 — Stay away *2026-06-08, version 3.0.1* Paid for an item over a week ago. Still says processing and no response from customer service. Wish I’d read the other reviews before making a purchase. ### 1/5 — SCAM *2026-05-27, version 3.0.1* This company is a scam - they take your money and send a fake tracking number and never send the item. See other reviews as it seems to happen to everyone else. The reviews that are positive are clearly from fake accounts. “Sophie Barks” for a user? OKAY. ### 1/5 — Fake Website/Fake App *2026-05-24, version 3.0.1* They will take you money saying everything is on discount all the time..give you fake shipping numbers and it’s been almost 2 months and still haven’t received my item. It’s a SCAM! Stay away! I’m surprised Apple lets them have an APP on the AppStore…Google funnyfuzzy if it’s legit too there is tons of red flags that I didn’t notice at first! All the 5 star reviews are fake…also do your due diligence and report this app to Apple to get it taken down. I’m also going to report it to google. ### 1/5 — SCAMM *2026-04-30, version 3.0.1* Scammed out of 200 bucks for a dog bed I never received. Do not listen to their AI garbage customer service bots on here or via email. Not real. Very surprised to have found an app like this on the Apple App Store. ### 1/5 — Scammers *2026-04-21, version 3.0.1* Be aware of this app. They are running giveaways with very prominent pet influencers, but when smaller accounts win their giveaways, they don't send the prizes. I was really excited when I won one of their giveaways, but they never sent my prize even when I kindly inquired about it multiple times. ### 1/5 — Fraudulent *2026-03-11, version 3.0.0* It has been a month and I’ve not received my order. I ordered a cooling bed for my elderly american eskimo who has been sleeping on a cold floor rather than somewhere comfortable. really was excitedfor the product, but now even if they were to ship it to me i would definitely return it because i know for a fact what i intended to do was not support a brand like this. ### 1/5 — Look at Better Business Bureau *2026-01-07, version 2.3.8* These products are known to be low quality and not ship from China. Beware before ordering. Check the better business bureau or even Reddit before ordering. ## Most praised reviews (7 highest-rated) ### 5/5 — Excellent customer service *2026-03-19, version 3.0.0* I will forever recommend this company based on quality of the products and the excellent customer service. My sweet puppy passed away and they were so helpful with adjusting my order. I was very grateful ### 5/5 — Great beds *2026-02-04, version 2.3.8* woof ### 5/5 — Estafa *2026-01-08, version 2.3.8* No llegó mi pedido ### 5/5 — Great Quality!! *2025-09-30, version 2.3.3* I have already ordered the six piece Nordic Style couch cover and I am more than pleased with quality of the product. Exactly what was described and showed on their site. Just placed a another order for my other leather pieces of furniture.Had a little hiccup with delivery on my last order, but it was quickly resolved and was handled with kindness. I highly recommend company and their products. ### 5/5 — A Must-Have App for Every Pet Parent! 🐾❤️ *2025-04-09, version 2.1.5* Shopping for my dog has never been this exciting! 🎯🐾 FunnyFuzzy makes it so easy to browse adorable products and grab awesome deals. 🛍️💥 I got a fluffy bed and chew toys my dog absolutely adores! 😍🐕 Fast shipping, great discounts, and a super user-friendly interface. Highly recommend to anyone who wants to pamper their pets! 🎀✨ ### 3/5 — Checking out *2025-11-15* I couldn’t see everything I put in my bag. Thought I added a couple things that were not what I wanted. So, I couldn’t but one item. As the consequence I deleted all and orders the couch cover. **Developer response:** Hi there, Thank you for letting us know. We’re sorry to hear you had trouble seeing the items in your cart, that definitely shouldn’t happen, and we understand how frustrating that can be. To help you better and take a closer look, please reach out to us directly at support@funnyfuzzy.com and please include “App Store Review” in the subject line so we can locate your message quickly. Our team will be happy to assist you. We look forward to helping you get everything sorted. ### 2/5 — Error *2025-04-24, version 2.1.6* No puedo iniciar sesión con mi cuenta --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*