# Future Pay > Digital wallet for cashless payments and offers at Future Group stores. (iPhone/iPad app by Future Group 1.) - Source: https://appshunter.io/ios/app/future-pay/id1258138998 (this page in markdown: same URL + `.md`) - Developer: [Future Group 1](https://appshunter.io/developer/1047173162) - Category: Shopping - Price: Free - Rating: 2.70/5 from 140 App Store ratings · 81 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 77 MB - Languages: American English - Released: 2017-08-18 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/future-pay/id1258138998/reviews.md ## What is Future Pay? "The rewarding way to pay at Future Group stores" Future Pay is a digital wallet for shopping across Future Group stores such as Big Bazaar, fbb, Central, Brand Factory, Ezone, Easyday and Heritage Fresh stores Use Future Pay for a cashless, hassle-free experience while shopping Why Future Pay? • You can use it on-the-go using your mobile phone • You can use it across Future Group stores such as Big Bazaar, Central, fbb, Brand Factory, Ezone, Easyday and Heritage Fresh stores • You can save money with app exclusive exciting offers • With our Price Match feature, you are assured of the best prices at our stores • You can link your loyalty cards with Future Pay and earn and burn loyalty points without carrying any cards. • You can add money using net banking, credit card or debit card and even by cash at our stores How does Future Pay work? Future Pay is just like ready to use cash. All you have to do is register & start using it. Simply add some money, or link your loyalty cards and get going. You can now use Future Pay at all Big Bazaar, fbb, Central, Brand Factory, Ezone, Easyday and Heritage Fresh stores. ## Key features - Cashless payments - Exclusive store offers - Price Match feature - Loyalty card linking - Mobile on-the-go use - Add money via multiple methods ## What do users think of Future Pay? Overall sentiment: negative **Pros** - 💳 Convenient wallet payment system - 🎁 Attractive cashback and rewards offers - 🛍️ Good shopping experience when working properly - ⚡ Quick money transfer to wallet - 🏪 Integration with Future Group stores **Cons** - 🐛 Frequent app crashes and freezing - 💸 Money stuck in wallet without refunds - 📱 Poor app performance and slow loading - 😤 Unresponsive customer support - ❌ Payment failures at checkout - ⏱️ Delayed wallet credit (24-48 hours) - 🚫 Limited payment options and restrictions - 📦 Unreliable delivery service - 💰 Misleading cashback and offer terms - 🔄 Automatic order cancellations without notice - 🎫 Expiring wallet credits and rewards - 🚨 Fraudulent membership schemes - 📵 No order tracking functionality - 🔐 OTP and login issues - 🛒 Cart items disappearing unexpectedly - 🏷️ Incorrect billing and pricing discrepancies **Commonly reported bugs** - App crashes on launch (especially iOS 13+) - DNS resolution failure preventing app opening - Wallet balance not updating in real-time - Cart items disappearing during checkout - Search function returning incorrect products - OTP not received during login - Transaction history not loading - App freezing during payment processing - Automatic logout during checkout - Complaint tracking not visible in app - Incorrect wallet balance display - Payment deduction without wallet credit - App compatibility issues with newer OS versions - Billing counter payment failures - Notifications showing but app not opening **Most requested features** - Order tracking and status updates - Ability to transfer wallet money to bank account - Cross-store wallet usage across Future Group brands - Improved search functionality - Cart persistence across sessions - Better inventory management and availability - Website alternative to app - Partial payment options for large orders - Notification opt-out settings - Clear terms and conditions display for offers - Real-time wallet balance updates - Extended validity for credit notes and rewards - Store selection flexibility ## Recent user reviews (10 of 81) All indexed reviews: https://appshunter.io/ios/app/future-pay/id1258138998/reviews.md ### 1/5 — East day membership deposits *2022-11-09* They ( EASYDAY) entice to pay for membership and than close the shop without reimbursing though other avenues are available to them ### 1/5 — Use free cash *2022-08-31* ZERO RATING Trying to fool people Management thinks customers are idiots Allow to send rating with NO STAR Selecting ZERO Rating ### 5/5 — Balance future pay money *2022-04-02, version 10.9.11* What will happen to my future pay money since the Big Bazaar is closed near by ### 3/5 — Sometimes money doesn’t gets added to wallet instantly *2022-01-09, version 10.9.6* I had added around 400 rs to future pay big bazaar wallet, but the money debited from my bank but didn’t credit into future pay wallet then I contacted future pay and then they told it takes 24-48 hrs for the money to be credited to the wallet, thankfully it did credit to my future pay wallet the next day but I do not understand why this happens. If the money from my bank is getting debuted instantly then it is credit to the future play wallet also instantly. ### 1/5 — Worst delivery service and poor management *2021-12-05, version 10.9.6* Been over 24 hours. I shopped at the store and the store customer help personnel said they would get my order home delivered in a few hours. After rigorous calling and following up, I still haven’t received my order. They keep telling me my order is out for delivery. When I call the rider, he tells me he doesn’t deliver for this area, I must be mistakingly calling him! The store only gave me that number! The entire management isn’t courteous enough to call back once to update about the delay! ### 3/5 — App crashes frequently *2021-12-02, version 10.9.5* The app crashes when you try to views transaction history. It is happening for more than a year now. Secondly, user is not able to see the complaints in app that are raised through customer care. Neither customer is getting SMS for the complaint number. ### 1/5 — No Customer Care/Staff behavior worst/Website updates Nil *2021-11-23, version 10.9.4* You people put offers etc. we placed order and paid money through online, but from your side cancelled whole order no intimation nothing from at least customer care Dept. Refund initiated to 10 days later. Door delivery orders. We called and asked the customer care they said money will come after 7 days minimum. If we are comparing Big Basket or Amazon regarding quick refund immediately, they said you can purchase from them next in future and don’t buy from Big Bazar. They told you only one customer, we don’t bother about your issue. No fear nothing and your side mistake no stocks and cancelled the order refund after 10 days. Better to go for COD Primeminister’s Digital method loss for single citizen like me. But how you people are going to survive? God alone knows. Time will reveal the gifts. Bestregards ### 1/5 — Continuous crashing app *2021-11-19* Not showing correct wallet balance. Crashing app continuous on Everytime. Fix the issues. Not able to wallet balance ### 1/5 — Not pocket friendly *2021-11-17, version 10.9.4* This app or schemes introduced by future group is to pull money and not beneficial to public. So many wallets 🤬who the hell would keep track of all such things and to be used in 30 days, else would expire. Request not take up such schemes, these are only beneficial to people working in the organisation and not general public. I have put in 1000/- and could use only 500, the rest are lose for me. ### 1/5 — Pathetic online shopping experience *2021-09-01, version 10.9.1* This is the 2nd time my order is delayed by 1 day. Furthermore, the executive stopped picking up my call when I made to know the status. Initially company claimed delivery in 2 hrs which amusingly ended up taking the whole day and now it claims same day delivery but wakes up another day for its job. The delivery person sometimes mark the items delivered way before delivering it and put the customers in absolute confusion. I am completely reluctant of being a patronage of BB if things continue like this. Alas! So big name and such a mean conduct! ## Frequently asked questions about Future Pay ### What is Future Pay? Future Pay is a digital wallet application that allows users to make cashless payments across various Future Group retail stores. It aims to provide a convenient and hassle-free shopping experience by integrating payment, offers, and loyalty programs. ### What are the key features of Future Pay? Key features include on-the-go mobile payments, exclusive app-only offers, a Price Match guarantee for best prices, the ability to link and manage loyalty cards, and options to add money using net banking, credit/debit cards, or cash at stores. ### Is Future Pay free to use? Yes, the application itself is free to download and use. There are no charges for using the digital wallet for payments or for linking loyalty cards. Any costs associated with purchases are for the goods and services bought. ### Which stores can I use Future Pay at? You can use Future Pay at all Big Bazaar, fbb, Central, Brand Factory, Ezone, Easyday, and Heritage Fresh stores. It is designed to be a unified payment solution across these Future Group retail outlets. ### How do I add money to my Future Pay wallet? You can add money to your Future Pay wallet through several convenient methods. These include using net banking, credit cards, debit cards, or by depositing cash directly at any of the participating Future Group stores. ## Version history (last 5 releases) ### 10.9.17 — 2022-07-06 Bug Fixing and improvements. ### 10.9.16 — 2022-05-17 1. Bug Fixing ### 10.9.15 — 2022-05-16 1. Bug Fixing ### 10.9.14 — 2022-05-15 1. Bug Fixing 2. Feature Enhancement. ### 10.9.12 — 2022-04-26 1. Integrate tag feature 2. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*