# Fuuse — user reviews

> 90 indexed App Store user reviews of Fuuse by Miralis Data ltd, rated 5.00/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/fuuse/id1556229546/reviews
- App overview in markdown: https://appshunter.io/ios/app/fuuse/id1556229546.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of Fuuse?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Quick to activate charging
- ✅ Reliable when it works
- 👍 Straightforward interface
- 👍 Affordable charging
- 👍 Works well at specific locations
- 👍 Helpful customer support (sometimes)
- 👍 Efficient charging process (when successful)

**Cons**

- 🐛 Frequent login issues
- 🐛 App crashes often
- 🐛 Unreliable charging activation
- 🐛 Payment gateway problems
- 🐛 Chargers don't work
- 🐛 Poor user interface
- 🐛 Slow to connect
- 🐛 App freezes
- 🐛 Inconsistent QR code scanning
- 🐛 Captures cables
- 🐛 High pre-auth fees
- 🐛 Difficult sign-up process
- 🐛 Not working on iPhone
- 🐛 Can't stop charging remotely
- 🐛 App doesn't show charging status
- 🐛 Address lookup issues
- 🐛 Wi-Fi conflicts
- 🐛 Contactless payment not working
- 🐛 Slow to refund pre-auth
- 🐛 Unresponsive app

**Commonly reported bugs**

- Login issues (Google, Apple, email)
- App freezes during sign-up or login
- Email validation errors
- Phone number input errors
- Charging point not recognizing cable connection
- App logs out frequently
- App crashes when trying to start/stop charge
- Payment gateway failures (Apple Pay, card)
- Chargers not working or cutting out
- App stops working after central reset
- QR code scanner issues
- App doesn't show any chargers
- Pre-authorization holds not refunded promptly
- App doesn't update charging status
- Cable remains locked after charging stops
- App doesn't show charging level or final cost
- SSO sign-in doesn't work
- App doesn't fully open after update (logo flashing)
- App won't accept charger ID
- App doesn't connect to payment gateway
- App doesn't allow stopping charge without unplugging
- App stops updating during charging
- App stuck on 'stopping session' message
- White screen after adding card details or during charging
- Save Card button overlays input field on iPhone
- Accept terms and conditions button inaccessible/greyed out
- UK phone number validation errors
- Password reset issues
- App doesn't recognize first line of address during sign-up
- Charger captures cables
- App doesn't work with Wi-Fi on
- Number buttons overlay 'next' button during sign-up
- App doesn't show progress or allow stopping charge
- App is slow to connect and integrate
- App is buggy, freezing and slow to respond
- App shows incorrect charge used and won't end session
- App is not on Zap-Map

**Most requested features**

- Add BYD Sealion 7 to car list
- Improve address lookup functionality
- Implement contactless payment option
- Allow remote stopping of charging sessions
- Display charging status and session duration
- Improve password manager integration
- Add Zap-Map integration

## Newest reviews (10 of 90)

### 3/5 — Temperamental

*2026-04-27*

Easy to use app, generally ok however the app has glitches from time to time. 
Once connected to a charger it takes a few times to operate it, sometimes not able to switch it off when the car has finished charging, this prevents the removal of the cable.

### 5/5 — Charging

*2026-03-21*

Charging was simple, for a few bugs that were previously an issue seems to have been solved

### 5/5 — Brilliant

*2026-03-20, version 20260304.21*

Quick and easy to use, I’m not the most technical person but I understood how to set it up and charge

### 1/5 — Frozen

*2026-03-14, version 20260304.21*

Appears to be frozen, trying register with my google account and it doesn’t do anything, tried apple account and guess what!! Same thing. It just won’t do anything

### 5/5 — Successful first charge

*2026-03-12, version 20260304.21*

Struggled to get onto the first charger we tried, on recently installed street charger. However, second charger worked a charm. Very efficient

### 5/5 — Not working

*2026-02-26*

Out of 6/8 charging point available it took a while tonfind one that worked. Plugged my car into one which said it was working only to find out an hour later when I checked on the app that it wasn’t charging at all. Please fix

### 3/5 — Reliability

*2026-02-23, version 20260220.21*

Poor reliability. Charging stations always out of order.

### 1/5 — Disappointing experience

*2026-01-19, version 20251216.21*

Stressful time being unable to initiate charging using the app. Then slow support via email with no obvious number to call for customer support and no explanation in the end as to why  the charging stations weren’t working.

### 2/5 — Poor app experience

*2026-01-12, version 20251216.21*

Downloaded the app & tried to use my apple account for registration. This just fails every time & returns me to the ‘log-in’ screen. Oddly the app & log-in does seem to work on my iPad when I’m at home but that is of little use if I needed to use any FUUSE charge points out & about.

### 2/5 — Connection Fee too high

*2025-12-28, version 20251216.21*

Connection Fee too high

## Most critical reviews (10 lowest-rated)

### 1/5 — Littered with problems. Don’t waste your time if using on iphone.

*2026-07-20, version 20260713.21*

Useless if using iPhone. Littered with sign up problems. We gave up in the end. Read other reviews.

### 1/5 — Just useless

*2026-07-04, version 20260617.21*

Tried connecting at hospital site, previously no problems.  Now wants all your details email, phone etc but then will not let you log in, email not valid, phone number cannot be entered.  Very badly designed and no doubt now selling my details.

### 1/5 — Poor interface

*2026-06-29, version 20260617.21*

Paid for parking to use charger in Bury St Edmunds Ram Field car park. Charging point wouldn’t recognise cable connection. Nothing on charging unit to indicate it was unserviceable. Very frustrating, poor customer experience. 🤬

### 1/5 — Garbage

*2026-06-07, version 20260518.21*

This app is always logging me out. I hate Fuuse. They take your money and never refund it back for over a week.

### 1/5 — Totally useless

*2026-05-15, version 20260330.21*

App does not show any chargers anywhere in the UK. Great work on creating a useless app.

### 1/5 — Good luck

*2026-05-12, version 20260330.21*

Yet another ev app to download and didn’t disappoint as expectation low. Took my £40 payment but failed to charge after many attempts to get it connected. All for a 7 kWh charger. Other users in the location seemed to be having the same issues.

### 1/5 — Doesn’t work

*2026-04-12, version 20260330.21*

Charging never activates, stupid

### 1/5 — Glitchy and unreliable

*2026-04-01, version 20260330.21*

Unfortunately this app makes my charging experience insufferable. We have several chargers installed at work, controlled via the Fuuse app. Regularly refuses payment, despite many attempts with different methods. Often crashes out stating the chargers cannot be located despite scanning the QR on the charger itself or searching the name. Very frustrating.

### 1/5 — Awful network

*2026-03-26, version 20260304.21*

Awful network. Chargers don’t work, or cut out after starting. Even if central team reset them then the app stops working. Awful, awful network & system.

### 1/5 — Rubbish

*2026-03-24, version 20260304.21*

App will not allow me to log in using any of the methods (Google, Apple nor email) app just refreshes after selecting an option and gets stuck in the cycle. Guess I’m not charging at work!

## Most praised reviews (10 highest-rated)

### 5/5 — Michael Astill

*2026-08-14*

Having just bought my first electric car and charged it for the first time at the charging station in the Car Park in Modbury I found it was very easy and convenient

### 5/5 — Wow

*2026-08-06*

What a great set up easy to find and so easy to use when I had the app on my phone , charged in no time and back on the road 10 out of 10

### 5/5 — Great app

*2026-07-22, version 20260713.21*

Fantastic charger at Wem Business Park

### 5/5 — Ease of use

*2026-06-26, version 20260617.21*

Love how easy it is to charge.  Scan the bar code and off you go.

### 5/5 — Some trouble

*2026-05-27*

Despite being tap and go that would never worked on two machines and so we had to use the app. It was okay but could’ve been better.

### 5/5 — Outstanding EV chargers

*2026-05-23, version 20260518.21*

Always reliable when it comes to charging and it’s so affordable.

### 5/5 — Need help to start with

*2026-05-23, version 20260518.21*

Need help to start with as I was using the on screen instruction but they have changed, soon got the hang of it. Thumbs up.

### 5/5 — Newbies Very Happy

*2026-05-17, version 20260330.21*

New to all of this. Slight panic as Apple Pay not working properly. Rang the Fuuse helpline . Answered after a minute on a Sunday morning at 9.30. Very helpful . Great experience. Thanks.

### 5/5 — Forest Holidays

*2026-05-08*

Booked a lodge with a EV charger outside the lodge. So easy to connect after a day in the area and car charged ready to explore the area without the worry of charging. Had to connect to App to begin charge but had no issues and visible inside lodge of car charging level and can be stopped charging without leaving lodge. Great App.

### 5/5 — Ideal EV charger for work

*2026-04-02, version 20260330.21*

I am fortunate that my employer has fitted these EV chargers which off subsided rate for their employees & it works a treat for me 👍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
