# Fuze Mobile — Calling, Meetings, Messaging

> Unified business communication platform for calls, meetings, messaging, and content sharing. (iPhone/iPad app by Fuze, Inc..)

- Source: https://appshunter.io/ios/app/fuze-mobile/id1160444971 (this page in markdown: same URL + `.md`)
- Developer: [Fuze, Inc.](https://appshunter.io/developer/498485869)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 4,017 App Store ratings · 83 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 143 MB
- Languages: American English, French (France), German (Germany), Italian, European Spanish
- Released: 2016-10-06
- Data updated: 2026-07-20
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/fuze-mobile/id1160444971/reviews.md

## What is Fuze Mobile?

Power every business conversation with Fuze Mobile on the go. Stay connected to coworkers, customers and partners anywhere, anytime on any device. Seamlessly communicate with one app using voice calling, video meetings, contact center, chat messaging and content sharing.

Features include:
• Calling over Wi-Fi, data or carrier with video and screen share
• 4-digit extension dialing
• Ad hoc conference calling
• Multiple calls simultaneously
• Visual voicemail with convenient notifications
• Sending/receiving SMS and MMS text messages
• Video conferencing with colleagues and external guests
• Contact center agent queues and calls
• Chat messaging with colleagues and invited guests
• Quiet mode to disconnect outside work hours
• iPad version for mobile only frontline workers
• Available in multiple languages

Fuze is a global cloud communications platform for the enterprise. You require a subscription to activate the mobile app. You may be invited as a guest to collaborate on Fuze for free.

Follow us on:
Twitter | @fuze | https://twitter.com/fuze
IG | @fuze_hq | https://www.instagram.com/fuze_hq/
Facebook | @fuze | https://www.facebook.com/fuze/

## Key features

- Voice calling with video and screen share
- Video conferencing
- Chat messaging
- SMS/MMS text messaging
- Visual voicemail
- Contact center agent queues

## What do users think of Fuze Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Keeps me connected everywhere
- 💡 Awesome and game changing!!
- 🚀 High quality voice and clear HD video

**Cons**

- 🐛 Buggy, bloated, sluggish, obnoxious, and poorly supported
- 🐛 Doesn't work with phone queues, can't get problems escalated
- 🐛 Super slow and delayed with answering/receiving calls
- 🐛 No call notifications ever
- 🐛 Using phone after deleted app
- 🐛 Too long to answer calls
- 🔋 Unable to change ringtone to a louder ringtone
- 🐛 Sometimes the app will be unable to place calls
- 🐛 Slow to pick up calls, dial out calls, and connect on my end
- 🐛 Voice is not easily heard on the receiving end
- 🐛 Marks calls as Scam Likely to recipients' cell phones
- 🐛 Doesn't transfer calls correctly
- 🐛 I miss calls all the time because my phone doesn't even ring
- 🐛 Confusing, this does not communicate well with the desktop app
- 🐛 Freezes your phone
- 🐛 Quality of the sound was very erratic
- 🐛 Impossible to connect and hear internally
- 🐛 VOIP works on WiFi and then randomly is unavailable
- 🐛 Calls won't come through on Cell
- 🐛 'This call is now using data'
- 🐛 Inconsistent, this tool is so damaging to the business
- 🐛 Lacking common sense features
- 🐛 No Apple Watch app
- 🐛 Terrible & Unreliable
- 🐛 Not for Business, it just doesn't make sense as a business app
- 🐛 Peace of Junk!
- 🐛 Intrusive and frustrating
- 🐛 The worst, it constantly crashes
- 🐛 Don't Fuze it, the app constantly freezes
- 🐛 App is super slow, the delay is insane
- 🐛 Volume increases way too high
- 🐛 Bad user experience, cannot dial the correct number
- 🐛 Bandwidth Hog, most cell data connections can't maintain a stable connection
- 🐛 Took 30 minutes to join a meeting
- 🐛 Total garbage, won't work with most browsers
- 🐛 Garbage product, calls are still unanswerable on the app

**Commonly reported bugs**

- Latest update breaks notifications
- Unable to get past welcome screen on iOS 9.3.5 on iPhone 4S
- Click to call does not always work
- Goes to fallback mode randomly
- Sign out loses all settings
- Cannot turn the thing off
- Login screen freezes
- Incompatible with older devices

**Most requested features**

- Add ringtones
- Warm transfers
- Display which phone queue incoming calls are coming into
- Allow picking which area code to call from on the app
- Decline call option
- Clear conversations
- Dark mode option
- Advanced analytics dashboard

## Recent user reviews (10 of 83)

All indexed reviews: https://appshunter.io/ios/app/fuze-mobile/id1160444971/reviews.md

### 1/5 — Doesn’t work with phone queues.  Can’t get problems escalated

*2025-08-21, version 6.26.1*

I don’t know if this is because 8x8 bought Fuze. My Fuze app does not receive calls fro
 my phone queue at work. My supervisor put in a ticket, and Fuze directed me to enter a problem on the app. So far nothing except Fuze telling us that it went to level  2 and now no one knows who we can contact for resolution.

### 1/5 — Bad bad bad

*2023-12-22, version 6.26.1*

This app is bad, dont let them fool you. My company utilizes this app and it always has issues.

### 1/5 — Slow/Delayed

*2023-10-12, version 6.26.1*

Super slow and delayed with answering /receiving calls. Sometimes you completely miss the call because of the delay. It also is bad with sending notifications (even if it has permission). When you’re calling or answering, the call screen takes forever to pull up resulting in an awkward answering process. I used to have a Microsoft Teams phone extension for work and that was much better but my new company uses this for some reason. Preferred Teams!!

### 1/5 — Terrible

*2023-10-06, version 6.26.1*

Buggy, bloated, sluggish, obnoxious, and poorly supported.

### 1/5 — No call notifications ever

*2023-04-20, version 6.26.1*

This app absolutely never gives me call notifications. All I get are missed call notifications AFTER the caller already hung up. What is the point of a phone app that does not send call notifications to your phone? I don’t get it.

### 1/5 — Qualité de son médiocre

*2023-02-23, version 6.26.1*

Process de connexion en tant qu’inviter exécrable

### 1/5 — Using phone after deleted app

*2023-02-07, version 6.26.1*

I downloaded the app due to the web not working. Deleted same day and following day calls from work are still coming through my cellphone even after I deleted the app!! I need this fixed!

### 1/5 — Too long to answer calls

*2023-01-31, version 6.26.1*

This app worked great for years. Now it takes 18 to 30 seconds to connect a call when one comes in. That’s 18 - 30 seconds after you tap to answer. Too long. I’ve tried resetting the app. Deleted and downloaded new. Checked all settings. My IT will not help with the mobile app and Fuze will not help because it’s an enterprise account.

### 2/5 — Too Quiet

*2023-01-09, version 6.26.1*

Unable to change ringtone to a louder ringtone for a louder environment.
Custom importable ringtones by MP3 would be an amazing update

### 1/5 — Needs Adjustments

*2022-11-01, version 6.26.1*

Sometimes the app will be unable to place calls unless you restart the phone.
You are unable to change the very quiet single Fuze ringtone, needs import custom ringtone option and louder stock ringtones.

## Frequently asked questions about Fuze Mobile

### What does Fuze Mobile do?

Fuze Mobile is a comprehensive business communication platform that integrates voice calling, video meetings, chat messaging, and content sharing into a single application. It allows users to stay connected with colleagues, customers, and partners from any device, anywhere, facilitating seamless business conversations and collaboration.

### What are the key features of Fuze Mobile?

Key features include voice calling over Wi-Fi or data with video and screen sharing capabilities, 4-digit extension dialing, ad hoc conference calling, and the ability to handle multiple calls simultaneously. It also offers visual voicemail with notifications, SMS/MMS text messaging, video conferencing, chat messaging, and contact center agent queue management.

### How much does Fuze Mobile cost?

Fuze Mobile requires a subscription to activate its full functionality for business users. However, users may be invited as guests to collaborate on the platform for free, providing access to certain features without a personal subscription.

### What devices is Fuze Mobile compatible with?

Fuze Mobile is designed to work across various devices, allowing users to stay connected anywhere, anytime. There is also a specific iPad version tailored for mobile-only frontline workers, ensuring broad accessibility for different user roles within an enterprise.

### Who is Fuze Mobile intended for?

This application is intended for enterprise users and business professionals who need a unified platform to manage all their communication needs. It's particularly useful for teams that require seamless calling, meeting, messaging, and content sharing to enhance productivity and collaboration, including frontline workers.

## Version history (last 5 releases)

### 6.26.1 — 2022-10-31

Fixed a bug that caused the text of a SMS message to not be seen when it is sent with an image attachment

### 6.26 — 2022-03-21

* General bug fixes and improvements

### 6.25 — 2022-02-14

* Some notifications will be presented as Time-Sensitive in iOS 15 devices, so you don't miss important meetings and video calls.
* General bug fixes and improvements

### 6.24 — 2022-01-18

* General bug fixes and improvements

### 6.23 — 2021-12-15

* General bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*