# Fuzzy's Taco Shop — user reviews

> 160 indexed App Store user reviews of Fuzzy's Taco Shop by Fuzzy's Taco Opportunities, LLC.

- Source: https://appshunter.io/ios/app/fuzzys-taco-shop/id628226607/reviews
- App overview in markdown: https://appshunter.io/ios/app/fuzzys-taco-shop/id628226607.md
- Rating breakdown: 5★ 26,330 · 4★ 1,928 · 3★ 413 · 2★ 119 · 1★ 303

## What do users think of Fuzzy's Taco Shop?

Overall sentiment: positive

**Pros**

- 👍 Friendly staff
- 🍔 Delicious food
- 🥤 Great margaritas
- 🌮 Celiac-friendly options
- 🏪 Convenient locations

**Cons**

- 🕰️ Slow service at times
- 🔍 Inconsistent order accuracy
- ⏲️ Rewards expire too quickly
- 💳 Issues with mobile payments
- 🛒 Limited online/app ordering options

**Commonly reported bugs**

- App crashes or freezes
- Rewards not properly applying or syncing
- Payment errors when trying to use rewards/discounts

**Most requested features**

- Add notes/customization options for orders
- Improve rewards program and redemption process
- Expand online/app menu options to match in-store
- Implement better communication for app outages/issues

## Newest reviews (18 of 160)

### 2/5 — Consistently Bad Chips

*2026-07-17, version 6.1*

Fuzzy’s chips are stale 95% of the time. The chips I got from the store are worse than one week old tortilla chips from Chilis. 

Food is great and so is the queso but the chips will let you down every time. 

Honestly, the chips are so bad it discourages me from ordering the queso

### 4/5 — Good nachos but

*2026-06-04, version 6.1*

Cheese sauce is Never hot. 
Gotta pay extra for jalapeño’s

### 5/5 — Service is Friendly and Great

*2026-03-23, version 6.1*

The clerk Kylie is super nice and she remembers us and our order!  Our special custom order is always right when we get our food. Thanks Kylie!

### 5/5 — Saturday

*2026-03-20, version 6.1*

Our grilled shrimp house, salads were excellent with the exception we got the wrong salad dressing, although that was OK with an exchange. y’all were extremely busy. The only problem was after the fact, the vinaigrette house dressing. Gave one of us extreme heartburn. Just wondering 🤔if you use seed oils? Or the good oils in the salad dressing😳

### 5/5 — Fuzzy fabulous

*2026-03-19, version 6.1*

Lunch at the Amarillo Fuzzys today. It was great from the sweet, friendly cashier to the awesome cooks to the delicious food. We’ll be back!

### 5/5 — Great food great bar

*2026-03-08, version 6.1*

Love the food! Great, friendly bar and live music on Friday nights!

### 5/5 — Service

*2026-02-25, version 6.1*

Exceptional service!

### 5/5 — The Name is Fuzzy’s But the Quality Isn’t!

*2026-02-20, version 6.1*

Awesome food in a fun environment with great people, like Ashley, Clay & Jose!

Our second time to eat here today because the breakfast options are a welcome switch from our usual routine, & the guac & queso are perfection!

### 2/5 — Mucho Nasty Nachos

*2026-02-17, version 6.1*

The Head Honcho nachos were all refried beans. I added carnita meat at an extra cost but got extra refried beans instead🤢

### 5/5 — Great food, drinks and service

*2026-02-14, version 6.1*

Justin and Jasmine are very attentive servers with an excellent attitude. The food and drink recommendations were spot on.

### 5/5 — Great food

*2026-02-07, version 6.1*

Not only was the food amazing but it was a service

### 5/5 — California Heat Tacos

*2026-02-04, version 6.1*

Staff is very friendly and the California Heat Tacos are great.

### 5/5 — Best Tacos Around

*2026-01-30, version 6.1*

Weekly Spot and wonderful people not to mention how great the food is. We go every week.

### 5/5 — Thursday Taco Eaters

*2026-01-24, version 6.1*

Love the fajita burritos and bowls! Bailey is wonderful!

### 5/5 — Food is awesome, Beer is cold and Service is fantastic

*2026-01-10, version 6.1*

Love our regular spot with the best food from awesome cooks, ice cold beer and our favorite server Alex!

### 5/5 — Good Food

*2025-12-30, version 6.1*

Cashier was rude but all the other staff was very nice. Food was delicious. Was my first time eating at Fuzzy’s.

### 5/5 — Best app

*2025-12-17, version 6.1*

Great way to earn rewards and order ahead

### 3/5 — App says 10 points / dollar spent

*2025-12-13, version 6.1*

Used to be great but despite clearly stating in the app that it’s 10 points per dollar spent my last few orders have been way less than that.  I just spent $22.66i which should be 226 points but instead I received 143 points.   Not cool Fuzzys.

12/9. Update.  Still randomly screwing me out of points.  Ridiculous

12/13
Seems I’ve angered the app gods because it will not allow me to scan any receipts now saying I’m only allowed 3 receipts per 24 hours.   Haven’t been there in days and they only give you three days to redeem.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken App

*2026-07-25, version 6.1*

This app is terribly broken. I got to the end of ordering and went to pay and the app kept giving me an error that it could not verify my basket and would not let me continue to check out. I had to go down to the store and order directly after waiting in line for 20 minutes. When I told the person taking my order at the counter that the app was broken, they responded with “we’ve been having all kinds of issues with the app”. So obviously they are aware of the issue. It seems to have been broken for awhile so I can only guess they are not able to fix it or just don’t care enough to fix it.

### 1/5 — Points are confusing to redeem

*2026-02-21, version 6.1*

I constantly waste points ordering online because this app is confusing to redeem them. To redeem them in store is one method and to redeem with online ordering is another method. However the app prompts you to use the in store method for online ordering and you cannot cancel point redemption if you select the wrong method. It needs to be clear to not select unless you are in store. It’s very frustrating.

### 1/5 — Ordering problem

*2025-10-01, version 5.7*

First time this happened, I put together a large order and got a message saying it couldn’t verify basket. Tried a number of approaches, including inputting the whole order again and got the same message. Hopefully this is a one-time glitch.

### 1/5 — Rating is for APP ONLY — FIX THE APP!!

*2025-08-01, version 5.7*

Scanning receipts for rewards is more hit-and-miss than “yippee!” Far too many times the app tells me then the receipt must be more than $0…. And tonight’s receipt is $23!!! 

Sooo very frustrating that loyal customers can’t get better service from the app!!! FIX THE SCANNING FUNCTION IN YHE  APP!!!!!!

### 1/5 — Points Expire

*2025-05-30, version 5.7*

Deleting this app! Will go to Torchy’s where points don’t expire.

### 1/5 — Leaking Souvenir Cups (3)

*2025-05-28, version 5.7*

My first three souvenir cups leaked the first two at the top of the third one was at the very bottom the bottom one leaked like a sieve then they bring out my order. I had ordered a sampling of different tacos. Two of each I got one 
The Lady  said 
“No you only ordered one‼️”
So I showed her the  receipt, 
“OK Someone will be with You”

### 1/5 — Lame

*2025-02-23, version 5.7*

A mediocre app for a mediocre taco place.

### 1/5 — App says 10 points / dollar spent

*2025-02-19, version 5.7*

Used to be great but despite clearly stating in the app that it’s 10 points per dollar spent my last few orders have been way less than that.  I just spent $22.66 which should be 226 points but instead I received 143 points.   Not cool Fuzzys

### 1/5 — I’m ver priced

*2024-12-17, version 5.7*

Sent $16 on 2 breakfast burritos,  the food was good, wasn’t small, but that’s expensive for a nice sit down restaurant.

### 1/5 — Got rid of half the option with update???

*2024-12-11, version 5.7*

I have used this app weekly for years. I have a stupid amount of points saved up and enjoy how easy it is to use the app. However when I went to reorder my usual order like I have for years it says mean and cheese burritos are no longer available. So I now have to call in my order or order in person making the app useless and I can’t get points. Add THE BEAN AND CHEESE BURRITO BACK ON THE APP!!!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Fuzzy’s review

*2026-07-31, version 6.1*

This restaurant was very good. They closed all of the ones in my area, so now when I go out of town and see one I try to go. I tried the new Fuzzy’s and Marqs but it’s not the same. I hate the new ones. The food doesn’t taste the same, especially the cheese dip. The workers in this one were super nice and I really enjoyed this one.

### 5/5 — A Great Value!

*2026-07-26, version 6.1*

In a time when everything seems so expensive, Fuzzy’s prices put a smile on your face, thinking about the old days when you didn’t have to take out a loan to take your family out to eat. All these savings wouldn’t be any good without quality food and Fuzzy’s has that covered too. Highly Recommend this spot!

### 5/5 — Fast and friendly

*2026-07-24, version 6.1*

Fast and friendly

### 5/5 — Great food

*2026-07-12, version 6.1*

Love the shrimp tacos

### 5/5 — Great Food

*2026-07-03, version 6.1*

Love this place!! Brisket tacos are the best

### 5/5 — Best cashier ever

*2026-06-09, version 6.1*

John was friendly, fast and knowledgeable

### 5/5 — Always Above and Beyond Service

*2026-05-31, version 6.1*

The staff at Fuzzy’s Taco Shop are always very welcoming and provide a memorable experience every time we visit. The cooks remember you after visiting a few times and are always happy to see returning customers. I always enjoy the level of customer service offered at this location! Thanks for being wonderful and a little more!!!

### 5/5 — Consistently Great!

*2026-05-18, version 6.1*

The Bowls, Tacos, Queso, and service are solid. Thank you for a good environment to enjoy great food.

### 5/5 — Great food

*2026-05-12, version 6.1*

Noe was kind and attentive. Great customer service.

### 5/5 — Best Breakfast Tacos!

*2026-04-18, version 6.1*

Tim was amazing!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
