# FWD Moments HK > Insurance management app with instant claims, policy tracking, and engaging features. (iPhone/iPad app by FWD Group Management Holdings Limited.) - Source: https://appshunter.io/ios/app/fwd-moments-hk/id1547951788 (this page in markdown: same URL + `.md`) - Developer: [FWD Group Management Holdings Limited](https://appshunter.io/developer/1547541905) - Category: Finance - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 91 MB - Languages: English, Chinese - Released: 2021-03-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fwd-moments-hk/id1547951788/reviews.md ## What is FWD Moments HK? Welcome to FWD Moments. A new kind of app for a new kind of insurance FWD Moments is creating new experiences to enhance engagement with our customers and change the way people feel about insurance. We have incorporated a brand-new design that will make it simple and easy to get what you need done and spend more time on those Moments to celebrate living. We are starting with a new experience for managing your claims in seconds, with many more features to come to make FWD Moments your one stop experience. Claims instant approval and payout For personal accident claims, get instant approval and payout in seconds. Choose to receive payment via QR code at 7/11, Fast Payment System (FPS) or direct debit to your bank account of choice. Enhanced design experience An enhanced design enabling you to find the features you need quickly and easily to perform the tasks you wish to be completed. Policy Information Track yours and other policyholder information within the app. Change your policy details and track any ‘in flight’ transactions. Have fun with FWD Insurance We strive to engage you in ways that are fun, interactive and fresh to empower you to take control of your today and your future for both you and your family. We’re building in new features all the time - from exciting loyalty rewards to special discounts and events. Look out for these new features soon! Download FWD Moments Now! ## Key features - Instant claims approval and payout - Multiple payout options (QR code, FPS, bank transfer) - Policy information tracking and updates - Enhanced and intuitive design - Loyalty rewards and discounts - Interactive and engaging user experience ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/fwd-moments-hk/id1547951788/reviews.md ### 1/5 — Stop working *2021-11-01, version 3.3.1* New update claims my phone is jail broken and can’t open when it’s a brand new iPhone ## Frequently asked questions about FWD Moments HK ### How do I submit a claim with FWD Moments HK? FWD Moments HK allows for instant approval and payout for personal accident claims. You can manage your claims directly within the app, with options for quick processing. ### What payout methods are available for claims? You can receive claim payouts via QR code at 7/11, Fast Payment System (FPS), or direct debit to your bank account of choice. ### Can I view and update my policy details in FWD Moments HK? Yes, you can track your policy information and the information of other policyholders within the app. You can also change your policy details and monitor any ongoing transactions. ### What kind of new features can I expect in FWD Moments HK? The app is continuously being updated with new features, including exciting loyalty rewards, special discounts, and events, designed to enhance user engagement and provide control over your future. ### Is FWD Moments HK secure for managing my financial information? While the description focuses on user experience and features, standard security practices are expected for financial applications. Users should always ensure their device is secure and use strong passwords. ### What devices does FWD Moments HK support? FWD Moments HK is available on iPhone and iPad devices, as indicated by its compatibility with iOS. ### How often is FWD Moments HK updated? The latest version of FWD Moments HK is 3.5.6, and it was last updated on September 25, 2023. This suggests regular updates to introduce new features and improvements. ### What is the user sentiment for FWD Moments HK? Based on the provided rating, FWD Moments HK has a rating of 3.0 stars from 2 ratings. This indicates a mixed to slightly negative user sentiment based on the limited feedback available. ## Version history (last 5 releases) ### 3.5.6 — 2023-09-25 We’ve taken your feedback and added some new features to make your experience simpler, faster and smoother. Herer’s what you can look forward to in our latest update: - Introduced lots of upgrades to make your experience even better - Made some tweaks and addressed some items based on customer feedback ### 3.5.5 — 2023-09-14 We’ve taken your feedback and added some new features to make your experience simpler, faster and smoother. Herer’s what you can look forward to in our latest update: - Introduced lots of upgrades to make your experience even better - Made some tweaks and addressed some items based on customer feedback ### 3.5.4 — 2023-08-18 We’ve taken your feedback and added some new features to make your experience simpler, faster and smoother. Herer’s what you can look forward to in our latest update: - Introduced lots of upgrades to make your experience even better - Made some tweaks and addressed some items based on customer feedback ### 3.5.2 — 2023-08-10 We’ve taken your feedback and added some new features to make your experience simpler, faster and smoother. Herer’s what you can look forward to in our latest update: - Introduced lots of upgrades to make your experience even better - Made some tweaks and addressed some items based on customer feedback ### 3.5.1 — 2023-07-21 We’ve taken your feedback and added some new features to make your experience simpler, faster and smoother. Herer’s what you can look forward to in our latest update: - Introduced lots of upgrades to make your experience even better - Made some tweaks and addressed some items based on customer feedback ## Apps similar to FWD Moments HK | App | Rating | Price | Category | | --- | --- | --- | --- | | [마스터페이(MasterPay)](https://appshunter.io/ios/app/masterpay/id1528653220) | — | Free | Finance | | [Rubies Junior](https://appshunter.io/ios/app/rubies-junior/id1528977560) | — | Free | Finance | | [Espresso: Stocks, F&O, Demat](https://appshunter.io/ios/app/espresso-stocks-f-and-o-demat/id1532602780) | 3.8 (8) | Free | Finance | | [에이프로빗(APROBIT)](https://appshunter.io/ios/app/aprobit/id1524604860) | — | Free | Finance | | [Azucko](https://appshunter.io/ios/app/azucko/id1529876100) | — | Free | Finance | | [Private Client Services](https://appshunter.io/ios/app/private-client-services/id1528067380) | 4.4 (10) | Free | Finance | ## More apps by FWD Group Management Holdings Limited - [FWD Omne (FWD生命)](https://appshunter.io/ios/app/fwd-omne-fwd/id1621673678) - [FWD Events](https://appshunter.io/ios/app/fwd-events/id6743514343) All apps by FWD Group Management Holdings Limited: https://appshunter.io/developer/1547541905 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*