# FWRD — user reviews > 81 indexed App Store user reviews of FWRD by Eminent, Inc., rated 4.90/5 from 8,975 ratings. - Source: https://appshunter.io/ios/app/fwrd/id638414772/reviews - App overview in markdown: https://appshunter.io/ios/app/fwrd/id638414772.md - Rating breakdown: 5★ 8,596 · 4★ 240 · 3★ 59 · 2★ 20 · 1★ 60 ## Newest reviews (16 of 81) ### 2/5 — Feels like a scam! *2024-05-30, version 4.6.1* I was told that my card need to be verified so they requested a picture of the card FRONT & BACK! When I called they just said “we’ll cancel the order then” This is the first time I come across a request like this in all my years of shopping .. Definitely taking my shopping elsewhere! ### 5/5 — Bella! *2024-02-08, version 4.4.2* I love shopping at FRWD website. It is best place! Great designs and amazing costumer service! I wish they they have their credit card to apply so it be more easy to shop ### 5/5 — Uncomplicated and fast *2023-09-06, version 4.2.2* Solamente tengo muy pocos app de compras debido a que la gran mayoría del formato y la plataforma es lento, complicado, y masivamente malo. Este ha sido de los pocos buenos, FWRD ha hecho un buen app eficiente en término app de compras. ### 3/5 — Body imagery *2023-07-30, version 4.2.1* Lack of varied, natural body type representation is horrific. All 90s supermodel heroin “chic” style who haven’t eaten solids since middle school. Not all of us are Jenners/Kardashians ….thank the sweet Lord. Enough is enough. Stop the misogyny, embrace real WOMEN. ### 5/5 — Absolutely love the edit. Best selection out there *2023-05-07, version 4.2.1* Absolutely love the edit. Best selection out there ### 5/5 — Best online shopping ever! *2023-04-04, version 4.2.1* I have been a fwrd customer for years. It’s my go-to place for pretty much everything. Best selection, best prices, best customer service! Loyal customer for life ♥️😘 ### 5/5 — 4.9/5 stars *2022-10-28, version 4.1.0* I purchased a belt from them. When I received it I noticed that the tags were cut off. No signs of wear but definitely could have been worn once and returned to them then resold as new to me. Not a big deal but it definitely throws you off. Id add that the products they sell are definitely authentic. ### 5/5 — Love it *2022-09-12, version 4.1.0* Variety of designers ### 5/5 — Easy *2022-07-25, version 4.1.0* Easy navigating app and smooth! Nothing really much else to say! ### 5/5 — Amazing *2022-06-29, version 4.1.0* Best products, great promos to entice you and competitive pricing! Best range of luxury brands ### 5/5 — Helpful and understanding customer service *2022-03-07, version 4.0.1* Was disappointed with the item I received but I will say customer service was very helpful and they refunded me promptly after I sent the item back. They constantly responded and were easy to get in touch with, which aided in the return process. ### 5/5 — Jacq’s First Order *2022-03-05, version 4.0.1* II ### 5/5 — Excelente !!!! *2022-02-13, version 4.0.1* Todo esta increíble ✌🏻 ### 4/5 — Sale *2022-01-08, version 4.0.1* I enjoy the app but the only thing I dislike is that sometimes in other pages they have the same items (some) but in sale and in FWD they still at regular price ### 3/5 — Want to Shop Matching Set!!!! *2022-01-04, version 4.0.1* For the life of me I do not understand why none of the shopping sites allow you to shop close by matching sets. Why can’t they simply let you shop matching sets? It’s simple add a category that says matching sets!!!! ### 3/5 — Good app but over priced *2021-12-08, version 4.0.1* Everything seems to be at the high end of the scale. I recommend Cettire or matches fashion over this anyday. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Apple Pay *2026-08-04, version 4.26.0* Big dislike for that ### 1/5 — Can’t log in *2025-04-19, version 4.14.2* I haven’t been able to log in since the new update. I’ve changed my password multiple times. Please fix this. ### 1/5 — Good selection *2025-01-31, version 4.14.0* Horrible glitchy app and site and items almost never go on sale. I wish they would at least sort out their app and website. ### 1/5 — Rebrand fail *2021-09-25, version 4.0.0* Not a fan of the rebrand. The logo before was classier and sleeker. ### 1/5 — Love shopping here but the app fails a lot :( *2021-02-20, version 3.13.0* The app crashes every time I go to check out. I love FRWD otherwise! Just needs to fix the glitches especially when the checkout total is kind of expensive :) ### 1/5 — Fake *2020-09-20* This is a Fake Website .dont buy anithing ### 1/5 — Payment & profile issues *2020-02-23, version 3.12.0* Big issues on payment process & editing profile & filling this review there’s nothing coming up. Literally see nothing ### 1/5 — Vorsicht für Bestellungen in Deutschland *2018-08-06* Webseite und App super aufgestellt, alles in deutsch und Euro erhältlich. Bei Rückgabe/ Rücksendung aus EU nach USA muss Kunde selbst für Porto aufkommen, was auch mal locker 60-70€ kosten kann!!! Nicht zu empfehlen für Einkäufe in Deutschland. ### 1/5 — Maneuvering around this site is like Chinese Arithmetic *2017-12-10, version 3.4.2* Great online site but the app is horrible. I select an item and can’t get back to the main page. ### 1/5 — New items don't load *2016-10-02, version 2.2.7* The new arrivals/new items feature doesn't load anymore so it's impossible to know what the newest items are to buy. Please fix! ## Most praised reviews (10 highest-rated) ### 5/5 — Ninth wonder of the world *2026-07-01, version 4.25.2* Not really a proponent of only online shopping, but the selection and variety of designers seems to surpass department stores these days, and even the boutiques who have literally nothing on the shelves and have to go in the back to pull things out!! I even experienced this in Paris @ Alaia!! then ended up buying earrings. I originally saw on FWRD! None of the stores look robust anymore-everything is so sparse on the shelves just in case they get robbed!! It’s a sad state of affairs… as a lifelong shopper since kindergarten literally revolve and forward make it too easy!! and I know you’re glad to hear that!! ### 5/5 — Best App Ever! *2025-11-02, version 4.20.0* If you’re not shopping at fwrd! & revolve! Your years behind! They give the best shopping experience & Customer service! ### 5/5 — My go to for shoes! *2025-07-17, version 4.17.1* Bad for my wallet, though! ### 5/5 — Best place for shopping! *2025-06-18, version 4.17.0* My wife loves shopping here which isn’t great for my wallet. ### 5/5 — Cream of the crop *2025-03-02, version 4.14.1* Rockstars! ### 5/5 — Best *2025-01-07, version 4.13.0* Always satisfied ### 5/5 — Killer wardrobe! *2024-12-27, version 4.13.0* I ordered the Retrofete Sadelle dress and I cannot wait! ### 5/5 — Good job fwrd! *2024-11-07, version 4.11.0* Love frwd great company great service great products! ### 5/5 — amazing curation! *2024-09-30, version 4.10.0* FWRD has amazing pieces from known and up&coming designers , i always find something unique to wear from their selection! ### 5/5 — Downgrade *2024-07-06, version 4.7.0* This website and company have gotten harder to work with and the website has many glitches --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*