# FXOnTrack — OrthoFX remote check-in app

> Remote clear aligner treatment progress monitoring and communication app. (iPhone/iPad app by OrthoFX.)

- Source: https://appshunter.io/ios/app/fxontrack/id1506870817 (this page in markdown: same URL + `.md`)
- Developer: [OrthoFX](https://appshunter.io/developer/1506870816)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.18/5 from 577 App Store ratings · 32 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 106 MB
- Languages: English
- Released: 2020-04-08
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fxontrack/id1506870817/reviews.md

## What is FXOnTrack?

OrthoFX offers a seamless way to monitor your dental alignment journey remotely through the FXOnTrack app. It brings professional orthodontic supervision directly to your phone, keeping you connected to your treatment at all times. By completing regular virtual assessments, you can stay updated on your progress and milestones simply upload your photos, and the system takes care of the evaluation.
How FXOnTrack helps you:
   • Sends reminders when it’s time for a remote check-in with your doctor.
   • Guides you in capturing accurate treatment photos.
   • Helps you stay consistent by tracking your daily aligner wear time.

## Key features

- Remote check-in notifications
- 3D smile transformation model
- Live chat with concierge
- Daily wear time tracking
- Scheduled remote check-ins

## What do users think of FXOnTrack?

Overall sentiment: negative

**Pros**

- 📸 Photo tracking feature for monitoring progress
- 👨‍⚕️ Dentist feedback integration
- 🎯 3D treatment simulation before starting
- ✅ Convenient concept for remote monitoring

**Cons**

- 🐛 Frequent app crashes during photo capture and upload
- 📷 Blurry photo detection overly strict and inaccurate
- ⏱️ Extremely slow upload and processing times (15-45+ minutes)
- 🎯 Poor camera focus functionality, especially for close-ups
- 📊 Inconsistent treatment timeline and statistics tracking
- 🖼️ Difficult photo angle requirements and positioning
- 💬 No direct messaging or communication with doctor
- 🔄 Photos disappear after submission, no progress comparison
- ⚙️ Bare-bones interface with minimal functionality
- 🎁 Non-functional FXcoin rewards program
- 📱 Unreliable app performance and synchronization issues
- 🤳 Impossible to take photos alone without assistance
- 🔦 Poor lighting and flash support on front camera

**Commonly reported bugs**

- App crashes during photo capture process
- App crashes during photo upload
- App crashes when opening or navigating screens
- Blurry photo detection incorrectly rejects clear photos
- Camera fails to focus on teeth, focuses on face instead
- Extremely slow photo upload speeds
- Photos not saving after crash
- Inconsistent treatment week display across app sections
- Treatment timeline not updating with progress
- Photos becoming blurry when taken close-up
- Photo comparison feature not functioning
- FXcoin rewards system not operational
- App not syncing with dentist's actual treatment plan
- Reminder notifications appearing before aligner usage begins

**Most requested features**

- Direct messaging or chat feature with doctor
- Ability to add notes and dates when submitting photos
- Option to choose aligner on/off before photo submission
- Wear time tracking functionality (22 hours per day)
- Functional photo comparison feature
- Automatic timeline updates based on actual progress
- Camera zoom support
- Volume button or timer for hands-free photo capture
- Batch photo submission capability
- Macro lens utilization for better close-up photos
- Treatment plan editing by users
- Improved camera focusing with tap-to-focus capability
- Better lighting and flash support for selfie camera

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/fxontrack/id1506870817/reviews.md

### 1/5 — I like the idea, but needs some fixes

*2026-06-06, version 4.0.1*

For starters, the”stats” page is mostly useless.  You can’t see the exact hours you hit in certain days, just a chart that shows you vague numbers.  Also you have a limited ability to change the start of the cycle.  I tried to make a new start date to know  when to switch to the next set of invisalign, but it wouldn’t let me.  Also the editing hours part isn’t working atm.  Broken app.

### 1/5 — I like the idea, but needs some fixes

*2026-05-20, version 4.0.1*

For starters, the”stats” page is mostly useless.  You can’t see the exact hours you hit in certain days, just a chart that shows you vague numbers.  Also you have a limited ability to change the start of the cycle.  I tried to make a new start date to know  when to switch to the next set of invisalign, but it wouldn’t let me.  Broken app.

### 1/5 — Not Good

*2026-05-15, version 4.0.1*

This app really needs a serious work!
Not user friendly at all, and confirmation after picture submission is with couple days delay

### 1/5 — Was this coded by AI too? Slop

*2026-05-07, version 4.0.0*

They updated the app with a bunch of AI photos and now the instructions for taking photos are genuinely psychotic and make no sense. Also completely messed up my statistics and tells me I’m on different weeks of aligners in different places in the app. Insane that a medical device is allowed to have such a poorly made app.

### 1/5 — App is frustrating

*2026-03-22, version 3.9.3*

Repeatedly says images blurry when they are not. Always crashes after the third image is taken.  Thank goodness it keeps the previous images. Your app needs some work.

### 2/5 — FX App

*2025-12-08, version 3.9.2*

Everytime we try and take pictures, it focuses on the face and not the teeth then it takes forever to upload the pictures. It’s so frustrating to use. Ugh. Please make improvements on this hard to use app.

### 1/5 — too long to upload and it crashes

*2025-12-02*

This app would be a convenient addition to the process if it was reliable.  It has become a nightmare that makes me dread the already unpleasant photo upload.  The most recent time I attempted to upload pictures it took 45 minutes to take 6 pictures and the app crashed on the 6th picture.  I retook the pictures and now I have a message saying it needs to be done again.  There should also be a way to message my Doctor.  This app negates all the professionalism of my Doctor and makes this experience tedious and frustrating.  Please fix this app.

### 2/5 — Crashes and other problems

*2025-08-19, version 3.9.2*

Occasionally crashing while taking pictures or submitting them, atleast once every time i use the app. And then what gets me irritated is when i try to take a picture up close it gets blurry and i cant fix that by tapping on the screen to focus like the regular camera. So i end up getting notified that i need better pictures. Well u guys need to fix a way so i can make it focus when i get closer to the teeth, not out of focus.

### 3/5 — App performance mixed

*2025-08-16, version 3.9.2*

Great concept, like the photo tracking and dentist feedback. My app often crashes in the middle of progress photos either while taking the photo or while it’s uploading. Sometimes my photos reload when the app does, other times I have to start over. I also get frustrated doing progress photos, with about half my photos coming out too blurry, which requires extra friction and time to complete and submit progress. I find it difficult to get the correct lighting and angle, even with good natural and focused lighting. The front selfie camera is easier to position, but doesn’t have a flash on my iPhone, which often results in blurry photos. The rear camera is hard to hold to get the correct angle, but comes out better with flash. I wish there was support for camera zoom as well. A few tweaks from this app’s development team could make this app much easier to adopt.

### 3/5 — need message section

*2025-06-18, version 3.9.2*

not convenient to communicate with doctors

## Frequently asked questions about FXOnTrack

### What does the FXOnTrack app do?

The FXOnTrack app allows you to monitor your clear aligner treatment progress from home. It facilitates scheduled remote check-ins with your doctor by letting you send in pictures. The app also provides a 3D model of your smile transformation and tracks your daily aligner wear time.

### What are the key features of FXOnTrack?

Key features include notifications for remote check-ins, a 3D model showcasing your smile transformation, live chat access with the OrthoFX Concierge team, and tracking of your daily aligner wear time to keep you on track with your treatment.

### Is FXOnTrack free to use?

Yes, the FXOnTrack app is free to download and use. Based on the provided information, there are no in-app purchases or advertisements mentioned.

### Who is the target audience for FXOnTrack?

This app is designed for individuals who are undergoing clear aligner treatment. It is particularly useful for those who want to easily track their progress, stay connected with their dental provider, and ensure they are adhering to their treatment plan from the convenience of their home.

### How does FXOnTrack help with clear aligner treatment?

FXOnTrack helps by providing a structured way to monitor your progress throughout your teeth straightening journey. It sends reminders for remote check-ins, allows you to visualize your treatment outcome with a 3D smile model, and helps you maintain consistent aligner wear through daily tracking.

## Version history (last 5 releases)

### 4.0.1 — 2026-05-11

• Resolved permission issues affecting photo capture.

### 4.0.0 — 2026-04-29

• Refreshed and improved UI for a smoother experience.
• New feature to track your daily wear time.
• Enhanced AI-assisted photo capture for better accuracy.

### 3.9.3 — 2026-01-12

• Product improvements

### 3.9.2 — 2025-05-26

• Bug fixes

### 3.9.1 — 2025-05-06

• UI changes

## Apps similar to FXOnTrack

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [OrthoKit: Orthodontic App](https://appshunter.io/ios/app/orthokit-orthodontic-app/id1508553735) | — | Free | Medical |
| [GoodVets](https://appshunter.io/ios/app/goodvets/id6450904906) | — | Free | Medical |
| [TeachMe Physiology: Human Body](https://appshunter.io/ios/app/teachme-physiology-human-body/id1564407398) | 4.8 (199) | Free | Medical |
| [3Shape Unite Cloud](https://appshunter.io/ios/app/3shape-unite-cloud/id6478487059) | 5.0 (2) | Free | Medical |

## More apps by OrthoFX

- [OrthoFX Practice App](https://appshunter.io/ios/app/orthofx-practice-app/id1521410723)

All apps by OrthoFX: https://appshunter.io/developer/1506870816

## Related topics

[orthofix](https://appshunter.io/ios/topics/orthofix) · [bionic smile](https://appshunter.io/ios/topics/bionic-smile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
