# FYE Backstage Pass VIP — Cash back and Savings

> VIP membership app for cash back, discounts, and rebates on purchases. (iPhone/iPad app by Tenerity Limited.)

- Source: https://appshunter.io/ios/app/fye-backstage-pass-vip/id455295523 (this page in markdown: same URL + `.md`)
- Developer: [Tenerity Limited](https://appshunter.io/developer/482937123)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 1.60/5 from 197 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 19 MB
- Languages: American English
- Released: 2011-08-11
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fye-backstage-pass-vip/id455295523/reviews.md

## What is FYE Backstage Pass VIP?

FYE Backstage Pass VIP members will receive discounts and special monthly deals. As a member you can download and access the app now and start saving today. Gain access to earn 10% cash back from over 4,000 brand name retailers.


KEY BENEFITS:

- 10% off your purchases every day in-store at FYE and enjoy 20% off on your birthday!

- $10 dining rebate. Enjoy a delicious meal at your favorite restaurant every month and get $10 back (after online or mail-in redemption).

- $5 movie ticket rebate. See any movie at any theater in the U.S. for only $5 per ticket (after online or mail-in redemption).

- Shop our selection of Gift Cards and get $25 Gift Cards for just $20. Enjoy your gift card discounts and let the savings add up.

*Terms and Conditions apply. Visit https://fyevip.com/terms-conditions.


TO START SAVING:

• Download the app.

• Sign in with the login credentials you setup on the website

• Find deals and start saving.


Note: Only registered members can use this app and access these deals. For questions, contact us at service@fyevip.com.

## Key features

- 10% cash back on purchases
- Exclusive monthly deals
- Birthday discounts
- $10 dining rebate
- $5 movie ticket rebate
- Gift card discounts

## What do users think of FYE Backstage Pass VIP?

Overall sentiment: negative

**Pros**

- 💰 Some restaurant and movie rebates provide value
- 🎁 Occasional useful coupons (Auntie Anne's, etc.)
- 📱 Website functionality better than app

**Cons**

- 💳 Deceptive in-store signup practices hide monthly charges
- 🚫 Nearly impossible to cancel subscription
- 📵 App login completely non-functional for most users
- 🐛 Persistent unauthorized charges after cancellation
- ☎️ Customer service unhelpful and dismissive
- 🔐 Account access issues and lost membership numbers
- 💸 $11.99 monthly fee not worth advertised benefits
- 📦 Unwanted magazine subscriptions bundled with signup
- 🗺️ Coupons irrelevant to user location and needs
- ❌ App stuck on welcome/login screens
- 🔄 Recurring billing continues despite cancellation requests
- ⚠️ Misleading 'free' trial with hidden charges
- 🤐 Fine print hidden on receipts and unclear terms

**Commonly reported bugs**

- Login screen shows black screen or infinite loop
- App encounters unknown error on authentication
- Member not found error despite active accounts
- Security question selection not loading
- Cannot progress past welcome/continue screen
- Password reset fails to resolve login issues
- App stuck authenticating indefinitely
- Charges occurring without account activation
- Membership number validation failures

**Most requested features**

- Easy online cancellation without phone calls
- Clear disclosure of monthly charges at signup
- FYE store inventory and information in app
- Functional login system that actually works
- Location-based relevant coupons
- Optional magazine subscriptions
- Simple account deletion process
- Transparent terms and conditions display

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/fye-backstage-pass-vip/id455295523/reviews.md

### 1/5 — scam

*2026-02-19, version 5.0.0*

make it impossible to cancel, not clear that u will get recurring billing. have to wait an hour on support line to remove subscription.

### 1/5 — How do I cancel it????

*2026-01-24, version 5.0.0*

I emailed them but I received it’s been canceled but I don’t believe them….

### 1/5 — Junk

*2025-11-18, version 5.0.0*

Literally junk can’t log back in didn’t even get a confirmation on creating my account. I’m not paying a cent, want to delete the account. Can’t even go through the website, just another scam to get you in debt. Completely useless.

### 1/5 — SCAM

*2025-09-24, version 5.0.0*

Absolute Scam. Has been charging my card hundreds of dollars for the past three years AFTER canceling online. Need to be sued.

### 1/5 — SCAM!!!

*2025-09-15, version 5.0.0*

Made a mistake trying to save a few bucks and purchased this foolishness. Went to try and create an account and it doesn’t even give me a chance. Says “error. Please contact customer support”. And I’m sure that’s gonna be a pain in the neck as well. DO NOT BUY ANYTHING WITH THESE PEOPLE!!!

### 1/5 — Scam

*2025-09-02, version 5.0.0*

I just can’t create my account and I already signed up in a store. Now I just want to find the way to cancel this!

### 1/5 — Doesn’t work

*2025-08-02, version 5.0.0*

Doesn’t work. Where’s my walmart 10% cashback? Nowhere. Gone. I tried the valvoline, all the coupons are expired. Ridiculous. Waste of time.

### 1/5 — SCAMMMMM

*2025-07-01, version 5.0.0*

Literal Scam. I shopped here because they had a lot of kpop albums. The cashier tells me about the backstage vip pass which by the way he described it was a typical FREE account that you would gradually gain points on as you shopped there more often. Cool right? WRONG!!!! Monthly they started charging me $11.99 for this backstage pass. WHAT AM I PAYING FOR. Anyways I tried to cancel but everywhere online claimed I had to go in store to cancel. So today I went in to cancel it and the cashier working this time was a girl. She told me she couldn’t cancel it in store but she could give me my User number so I could cancel on the app. Great I can finally cancel it! WRONG AGAIN!!! I attempt to type in the numbers she gave me to log in and it was a FAKE ID I even called customer service and that number was also not found in their database. Im going to have to go to the bank and get a completely new debit card. moral of the story THIS IS A SCAM!!!!!!!!!!!!

### 1/5 — Don’t do it

*2025-05-29, version 5.0.0*

I have to pay 11.99 for nothing please don’t download this stupid app it’s no good

### 1/5 — Scam!

*2025-04-21, version 5.0.0*

Absolutely ridiculous and a terrible service. This needs to be shut down. Garbage.

## Frequently asked questions about FYE Backstage Pass VIP

### What does the FYE Backstage Pass VIP app do?

The app provides registered FYE Backstage Pass VIP members with access to exclusive discounts, special monthly deals, and the ability to earn 10% cash back from over 4,000 brand name retailers. It allows users to easily find and redeem these savings.

### What are the key benefits of being a VIP member?

Key benefits include 10% off everyday purchases in-store at FYE, 20% off on your birthday, a $10 dining rebate each month, a $5 movie ticket rebate per ticket, and discounts on gift cards where you can get $25 gift cards for $20.

### Is the FYE Backstage Pass VIP app free to use?

The app itself is free to download and use for registered FYE Backstage Pass VIP members. However, membership is required to access the benefits and deals offered through the app.

### What are the common use cases for this app?

Common use cases include saving money on everyday shopping at FYE and partner retailers, enjoying discounted dining and movie outings, and taking advantage of special birthday offers. It's designed for members to easily track and redeem their VIP benefits.

### How do I start saving with the app?

To start saving, you need to download the app and sign in using the login credentials you set up on the FYE VIP website. Once logged in, you can find available deals and begin saving on your purchases.

## Version history (last 5 releases)

### 5.0.0 — 2024-10-13

Coming this fall, you’ll have access to thousands of popular brands and more than 10,000 offers making it easier to save on your everyday shopping! Because we are committed to providing our members with the best deals and saving opportunities, we are replacing certain benefits so we can offer an upgraded shopping APP experience, digitally accessible discounts and more brand-name retailers!

### 4.4.5 — 2023-05-31

The FYE Backstage Pass VIP app is helpful for finding money saving discounts at participating merchants. 

The FYE Backstage Pass VIP app has received a major face lift and is more helpful than ever finding money saving discounts at participating merchants. 

The interactive map displays local deals nearby and will notify you with a push notification when you're close to a great offer.  This version of the app is more convenient and easier to use; it will help you never miss an opportunity to save money.

### 3.4.3 — 2021-01-20

Fix loading issue with iOS 14.2

### 3.3.2 — 2019-12-04

Defect fixes
Address version number

### 3.2.15 — 2019-08-07

More discounts and deals!
Defect fixes

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## Related topics

[fye](https://appshunter.io/ios/topics/fye) · [fye vip](https://appshunter.io/ios/topics/fye-vip) · [fye backstage pass vip](https://appshunter.io/ios/topics/fye-backstage-pass-vip) · [backstage pass](https://appshunter.io/ios/topics/backstage-pass) · [vip onus](https://appshunter.io/ios/topics/vip-onus) · [vip service provider](https://appshunter.io/ios/topics/vip-service-provider) · [icon vip pass](https://appshunter.io/ios/topics/icon-vip-pass)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*