# G-Plans: Customized Nutrition — user reviews > 424 indexed App Store user reviews of G by Goglia Nutrition, LLC, rated 4.67/5 from 8,205 ratings. - Source: https://appshunter.io/ios/app/g-plans-customized-nutrition/id1287437272/reviews - App overview in markdown: https://appshunter.io/ios/app/g-plans-customized-nutrition/id1287437272.md - Rating breakdown: 5★ 6,681 · 4★ 848 · 3★ 312 · 2★ 73 · 1★ 253 ## What do users think of G? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Helpful customer support - 🚀 Efficient meal planning - 🚀 Customizable to individual needs - 👍 Tracking features are useful - 🚀 Recipes are delicious and filling **Cons** - 🐛 Buggy app with glitches - 🔍 Difficult to cancel subscription - 🔍 Lack of customer responsiveness - 🔍 Misleading marketing and hidden fees - 🔍 Limited recipe options, especially for dietary restrictions - 🔍 Grocery list feature is incomplete **Commonly reported bugs** - App crashes and freezes - Inconsistent data between app and website - Inability to track water intake and exercise - Incorrect nutritional information and portion sizes **Most requested features** - Ability to add custom recipes and foods - Improved grocery list functionality - Better syncing between app and website - More flexibility in meal planning and swapping - Inclusion of metric system measurements ## Newest reviews (10 of 424) ### 2/5 — Slow App *2026-06-13, version 4.2.7* The recipes are awesome but the app is terrible slow and buggy ### 4/5 — Can’t track weight *2025-12-14, version 4.2.3* The app continually, when trying to put in weight and measurements says, “error-send report”. This has been going on for months without resolution. Please fix issue. Obviously reporting the error DOESNT resolve the issue ### 4/5 — Loads Slowly *2025-09-14, version 4.2.2* The app loads very slowly. I typically have to open it, let it think, close it, then reopen. It loads the 2nd time. For ANYTHING useful you need to do you have to chat with customer service ### 2/5 — App won’t load *2025-09-07, version 4.2.1* This app won’t load at any time - constant getting error messages ### 3/5 — App *2025-04-16, version 4.1.0* Wish I was able to enter my on food ### 5/5 — Cathy *2025-04-06, version 4.1.0* Dr was very easy to understand and talk with Thank you ### 1/5 — Pricing is a mystery *2025-04-03, version 4.1.0* They are not forthcoming about the fees.They don’t tell you on the website the members ship is $129.00 a MONTH. You get nearly nothing for it.They also send confusing emails, mine said my medicine for the month was $229, however they billed my CC $399. Now I find they are reducing the dose by 15% and not reducing the cost. ### 5/5 — Great Experience *2025-03-31, version 4.1.0* The doctor was very informative about the process and what to expect. He made me feel comfortable with him which is so important. ### 5/5 — Courteous, Professional and helpful *2025-03-29, version 4.1.0* Dr. Nur was courteous, professional and helpful in my consultation and was a pleasure to speak with about my weight loss experience. ### 5/5 — My journey *2025-03-25, version 4.1.0* My journey with G-Plans has been extraordinary. My weight loss has been steady. The doctors are fantastic and my appointments have been great. The NPs are friendly and helpful. I had Nate this evening for my appointment and he was very helpful. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud *2026-08-14, version 4.2.7* I cancelled my plan in 2023. And have disputed charges in the interim. This company has continued to fraudulently charge me every six months and I’ve had to do chargebacks each time as their support is nonexistent. Beware of a scam of a company. ### 1/5 — Do NOT do business with this company *2026-03-20, version 4.2.5* I signed up for this in late September under the impression I was paying almost $700 for 3 months. No. Caveat emptor. My fault. It was that amount for a 6 month subscription plus $229 per month for the medication. After a video call, they send your medication…with such a low dose that I lost 4 pounds in 2 1/2 months. Really? It wasn’t until January with higher doses that I began to lose weight. I wouldn’t mind as much if this app actually worked. At least 95% of the time I couldn’t log in. I never entered my weight or measurements because it never worked. It had great tools, such as tracking your food, water, exercise, etc. IT NEVER WORKED!!! I would occasionally get a message stating that not everyone loses weight every month and it would work soon…the only encouragement I received because again, I wasn’t allowed to EVER enter my progress or anything else, so the app thought I was at my starting weight every month! My 6 month subscription is done, my last month of meds is on the way and I will say good riddance to this awful app with an awful, non-caring company. All they want is your money. Find someone more reputable. ### 1/5 — Company isn't truthful *2026-03-05, version 4.2.5* I have struggled with this company and their service for a very lomg time. They charge you and never ship and you have to spend hours on the telephone. For quite sometime I haven't been losing weight and finally their last dr told me to go off the medicine for atleast 2 months if I wasn't satisfied. As per G-Plans website they have a guarantee that they will refund your membership which I paid 2 months ago. NOPE. I was told every lie they could tell and every reason in the book pulled from some unknown place. They are liars and thieves. Not reputable at all. You can NEVER speak with someone in charge and they give you wrong telephone numbers. Find a honorable company instead. This one is a scam ### 1/5 — Don’t do it *2026-02-28, version 4.2.5* Horrible customer service. Keep trying to cancel and they keep charging. ### 1/5 — Poor support *2026-01-04, version 4.2.4* The app crashes every time its try’s to open. It takes several tries before it will open. I tried the meal plan and every meal plan (3 weeks worth of meals) that I received was ruined. Not enough ice and meals arrived at room temperature. I was not able to get a refund and a replacement meal that was sent arrived at room temperature too. Terrible customer experience from the company and the meal plan. ### 1/5 — Poor support *2025-09-24, version 4.2.2* The app crashes every time its try’s to open. It takes several tries before it will open. I tried the meal plan and every meal plan (3 weeks worth of meals) that I received was ruined. Not enough ice and meals arrived at room temperature. I was not able to get a refund and a replacement meal that was sent arrived at room temperature too. Terrible customer experience from the company and the meal plan. ### 1/5 — Poor support *2025-08-28, version 4.2.1* You have to call multiple times to receive medication or cancel membership ### 1/5 — Scammers *2025-07-26, version 4.1.3* Advertising to have telecom appointments, when none are available. The support is non existent. They charge you $129 to not even have the products available that they advertise and then do not respond on support lines. ### 1/5 — FALSE ADVERTISEMENT *2025-05-28, version 4.1.1* DO NOT USE GPLANS. This is basically a scam. I should’ve noticed the reviews saying this going back several years. Gplans is using false advertisement where they tell you $400 for your membership for 4 months of medication, then after you sign up and pay for it, you’re charged ANOTHER $400, which they say will cover your 4 months of medication. But THEN you’ll come to find out it’s actually $400/ a month for 4 months. It’s surprise after surprise and the customer service is basically useless. The medication I received hasn’t even worked and I’ve been given no guidance or help with it. I am so sad and disheartened by how this has gone. In addition, the app is terrible to navigate and constantly glitches out; you are just another number to them and you don’t have a specific doctor you can talk to through your journey. I can in no way recommend anyone to use this platform. ### 1/5 — Disappointed *2025-05-17, version 4.1.1* I’ve been on the program for 3 months and haven’t seen any difference. I’m hoping the 4th month is different. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful *2026-06-23, version 4.2.7* Stephanie Rodriguez was my provider. She made me feel so comfortable. She understood what I was looking for, when I didn't. I appreciate her help with my journey to become healthy... ### 5/5 — Customized plan *2025-10-24, version 4.2.3* I’m very satisfied. The process is clean, fast but also full of details. ### 5/5 — Virtual Doctor visit *2025-09-08, version 4.2.2* Dr Rhonda was very thorough and very easy to talk to. She was very knowledgeable and answered all my questions! Thank you! ### 5/5 — My life *2025-08-15, version 4.1.3* Everything about this company is amazing. It’s easy to talk to the doctors any questions I answer them very knowledgeable. Highly recommended take back your life. ### 5/5 — Dr appt *2025-07-03, version 4.1.3* She was very knowledgeable & on time ### 5/5 — My experience with GPlan *2025-06-16, version 4.1.3* I was 242 pounds January 2024 and now I’m 148 pounds today. It took a while but it’s all worth it. I exercised so my skin shrunk along with my fat. No droopy skin. I’m very happy and very healthy. I tell everyone to go to the GPlan website and join. The price is fair and the Doctors are fantastic. Thanks for everything you have done to help me have done for me GPlan. ### 5/5 — Video appt *2025-06-11, version 4.1.2* My doc was very nice indeed ‼️ ### 5/5 — Always helpful and professional. *2025-06-08, version 4.1.2* I am impressed with the customer service and the professionalism of the doctors and how they take time to answer your questions, meet your needs and tailor your plan to meet them. ### 5/5 — Great customer service *2025-05-27, version 4.1.1* Lauren Martin was fantastic! Answered all questions and was incredibly friendly. Thank you for a great experience, Lauren! ### 5/5 — Love the Doctors/PAs *2025-05-15, version 4.1.1* The two video calls I’ve had have been with a wonderful doctor and Physician Assistant. Both took the time to explain the medication and dosages to me. They were receptive and responsive to all my questions. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*