# G2A — user reviews > 457 indexed App Store user reviews of G2A by G2A.COM, rated 4.60/5 from 13,497 ratings. - Source: https://appshunter.io/ios/app/g2a/id895515193/reviews - App overview in markdown: https://appshunter.io/ios/app/g2a/id895515193.md - Rating breakdown: 5★ 11,381 · 4★ 940 · 3★ 310 · 2★ 107 · 1★ 759 ## What do users think of G2A? Overall sentiment: negative **Pros** - 👍 Great savings on games - 💡 Convenient app for purchasing games - 🚀 Fast and easy transactions **Cons** - 🐛 Unreliable keys/codes not working - 🔒 Accounts getting blocked or banned - ⚠️ Sellers scamming buyers - 🕰️ Poor customer support and refund process **Commonly reported bugs** - App crashes or freezes during use - Login issues and account problems - Inconsistent pricing and discount display **Most requested features** - Add more payment options - Implement better seller verification - Improve in-app purchasing experience - Provide region-specific game/content filters ## Newest reviews (17 of 457) ### 2/5 — Use Eneba Instead *2026-08-15, version 4.0.89* I personally feel lately G2A’s becoming less and less reliable, it’s even more a gamble than usual to NOT get scammed or mislead meanwhile with Eneba I’ve been getting what I quite literally ask/search for. ### 4/5 — Not reliable. Customer service is useless. *2026-07-14, version 4.0.89* I purchased a 1 year subscription plan that stopped working after 3 months. I contacted the seller who ignored me. I contacted customer service and they reimbursed me. ### 1/5 — It's a scam. *2026-07-12, version 4.0.89* I got scammed twice. One time I was on hold, and the other went through. Avoid it at your own risk. ### 1/5 — Scam!!!! *2026-06-27, version 4.0.89* This site is a front for child trafficking. Don’t download!!!! They steal your information and money!!!! Don’t download ### 1/5 — It’s a scam y’all don’t fall for it *2026-06-18, version 4.0.89* It won’t let me get my refund ### 1/5 — DONT DOWNLOAD *2026-06-09, version 4.0.89* DONT BUY ANYTHING FROM THIS APP!!! They will steal your money and personal information!!!! Scam site and app!!! ### 1/5 — Worst app do not use! *2026-06-02, version 4.0.87* They sold me an account that didn’t even worked . The seller and developers did not want to help. You guys can take the money you guys didn’t want to refund and shove it up your aaa!!! ### 1/5 — Customer service is non existent *2026-05-29, version 4.0.87* I haven’t “gotten by order” yet from the seller because it was revealed after I purchased that it was an account and not a key which I did not want to - the chat bot is useless please sort it out ### 2/5 — I was asking for a refund *2026-05-26, version 4.0.87* So I bought a gift card and bought some wrapped up and it got cancelled so I was asking for a refund but these people have not gotten my refund and do not trust these people again ### 1/5 — Card payment *2026-05-23, version 4.0.87* Still waiting for my complete balance for a PlayStation card purchase. ### 1/5 — SCAM 0 Stars *2026-05-18, version 4.0.87* DO NOT BUY FROM THIS WEBSITE! I PAID FOR SUNKENLAND AND RECEIVED AND EMAIL WITH A LINK THAT TOOK ME TO A WEBSITE WHERE IT GAVE ME A WHOLE NEW STEAM ACCOUNT AND PASSWORD. IN WHICH IT WANTED ME TO LOGIN INTO THE NEW ACCOUNT AND CHANGE THE EMAIL AND PASSWORD JUST TO GET THE CODE FOR THE KEY. THE STEPS THE WEBSITE GAVE TO GET THE KEY DIDNT WORK SO I MESSAGED THE SUPPORT TEAM JUST FOR THEM TO TELL ME ITS IN THE STEAM LIBRARY AND THEY DONT REFUND, then closed my support ticket with COMPLETED! ### 1/5 — PLEASE AVOID SCAM *2026-05-15, version 4.0.87* Was giving multiple invalid keys. Customer service is horrible. Only thing they are good for is taking YOUR MONEY!!! ### 1/5 — Stay Away *2026-05-09, version 4.0.87* G2A is one of the worst marketplaces I’ve ever used. It took TWO WEEKS just to verify my account so I could receive a payout, then another 3 days sitting around waiting for “confirmation.” Absolutely ridiculous for a company handling digital transactions in 2026. The fees are outrageous too. They nickel-and-dime you at every step, and on top of that the minimum payout amount is absurdly high, so they basically hold your money hostage unless you keep selling more. The platform is also flooded with scammers, shady sellers, invalid keys, region-locked products that aren’t clearly labeled, and accounts/items that can get revoked later. Buyer and seller protection both feel weak unless you’re a massive account. Support is painfully slow and refunds are a nightmare. The entire experience feels like a gray-market casino where you just hope you don’t get burned. Avoid if you value your time, money, or sanity. ### 1/5 — Doesn’t stand behind their customers *2026-05-03, version 4.0.87* I thought I was buying one thing and bought something else by accident. I contacted G2A and the seller within minutes. The Seller refused to give me a refund and G2A refused to get involved and protect me as a customer. I feel scammed. What the seller sold me I also found out goes against Xbox user policy and I could’ve been banned for even using it. They still did nothing. Use G2A at your own risk, but I recommend not using them at all. ### 1/5 — Help *2026-05-01, version 4.0.87* I recently bought a 1 year Xbox live for over 100 dollars on this website I had no idea that you could sell Accounts I thought I was buying a 12 month membership to Xbox live when in reality they sold me a account with live on it after telling the seller that I didn’t know it was a live account and if I could get a refund he told me that he couldn’t even though I haven’t even opened the purchase up yet please help me out with this it was not clear that it was account until after I bought the product it popped up in big words saying that this is a account not a membership ! ### 1/5 — Customer service is nonexistent *2026-04-27, version 4.0.87* Been almost a week and no reply to my ticket that was made. Customer service does not exist probably the worst experience I’ve ever had with a company. Would not recommend. ### 1/5 — The app is trash *2026-04-21, version 4.0.87* It’s trash it’s literally the title👎🏽 ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely Disappointing Experience With G2A ! *2026-08-23, version 4.0.89* I purchased what was advertised as a 12-month Spotify Premium subscription key from G2A. When I attempted to redeem my purchase, I was not provided with a normal activation code. Instead I received a message telling me to contact the seller through the G2A Support Hub. The seller then asked me to provide my Spotify login details so that they could supposedly redeem the subscription on my behalf. I refused, quite reasonably, as I am absolutely not comfortable handing my personal account credentials to an unknown third-party seller. I requested a refund instead. Rather than simply processing the refund, the seller repeatedly insisted that I give them my login details and assured me that “everything would be alright”. After I continued to refuse and requested my money back, I opened a complaint through G2A and also raised a dispute with Revolut, which I used to make the payment. I also left a negative review for the seller. Things became even more concerning when I was told by the seller that I would only receive my money back if I removed the negative rating I had left. I took screenshots of the entire conversation because, at that point, I was seriously concerned about the legitimacy of the transaction and the seller’s behaviour. And then today, I attempted to access my G2A account and discovered that my account had been permanently suspended. I would absolutely NOT recommend G2A to anyone. I am incredibly disappointed and agitated that despite providing sufficient evidence of the transaction, the extortion messages on behalf of the seller etc. they still decided to side with scammers and suspend my account for rightfully demanding my money back due to a shady and downright suspicious seller and product ! ### 1/5 — Too sketchy *2026-08-16, version 4.0.89* I’ve used instant gaming and the process is completely different after your purchase they want you to log into a new gaming account on your console and share play the game who account am I adding to my console not happening not worth the risk ### 1/5 — Scam *2026-08-16, version 4.0.89* Paid and didn’t get the gift card don’t buy ### 1/5 — Scam *2026-08-11, version 4.0.89* Half of the sellers do not give refunds, and when I tried to get a refund my account was blocked. ### 1/5 — SCAM ARTISTS *2026-08-06, version 4.0.89* I was scammed and sold a banned account. The seller tried to deny the order even existed and closed the conversation. I sent proof to the G2A support team and they refuse to acknowledge the screenshots of proof and have closed my ticket. Don’t bother buying from these scammers, they’re all in on it. ### 1/5 — Apple sign in not working *2026-08-03, version 4.0.89* Never received any emails, bummer ### 1/5 — Can’t even cancel *2026-07-21, version 4.0.89* I can’t cancel it i did not mean to buy this and it won’t cancel it keeps charging me ### 1/5 — Scam *2026-07-14, version 4.0.89* Downloaded the app to use the APP15 discount code.. wouldn’t work. Then subscribed to newsletters for the 11% off code which is 4% less than the app first purchase one. The 11% one only works on codes up to $50… scam company ### 1/5 — Scam and manipulated a minor *2026-07-13, version 4.0.89* G2A Support,I am requesting an urgent investigation regarding a transaction involving my 13-year-old son and a seller who used G2A as part of the payment process. My son was attempting to purchase a pair of sunglasses from an online seller. Over a period of approximately five days, the seller repeatedly contacted my son and requested additional payments, stating that more money was needed in order for him to receive the item. The total amount paid was $189. 25, and my son never received the merchandise. In addition to the suspected fraudulent activity, the seller also sent inappropriate videos to my minor child during this interaction. We are extremely concerned that this individual may have intentionally targeted and taken advantage of a minor. We are requesting that G2A immediately investigate this seller/account, review the transaction history, and assist with recovering the funds if possible. We are also requesting that appropriate action be taken regarding this seller to prevent further harm to other users. I have already contact the authorities. Transaction details:Total amount paid: $189. 25Payment method: Apple PayWe have preserved evidence, including:Apple Pay payment recordsScreenshots of conversations with the sellerMessages requesting additional paymentsCopies of the inappropriate content sent by the sellerPlease advise us on the next steps and let us know where we should submit supporting documentation. Thank you for your immediate attention to this serious matter. This email was sent and G2 support “completed” my ticket with no solution. ### 1/5 — Scammed *2026-07-13, version 4.0.89* 4 accounts and all were fraudulent accounts ## Most praised reviews (10 highest-rated) ### 5/5 — It’s good *2026-07-04, version 4.0.89* Just pick the right sellers it’s the best way to get games if they have been on sale before ### 5/5 — Great way to get around town *2026-05-19, version 4.0.87* I spent a lot of money on this app to get cheap steam games , I’ve only had a couple of issues with the sellers and not the app itself but they have been resolved , my only complaint is I wish us G2A plus members have a way to get our free key each month thru the app and not the actual website , other than that I absolutely love finding cheap cheap games to fuel my gaming addiction while spending pennie’s to the dollar and growing my steam game collection which is nearing 1900 games ### 5/5 — Best *2026-05-01, version 4.0.87* Best place to get cheap steam games , Usually if steam has a sale on a game g2a has it even cheaper , my only complaint is I wish you can access your free monthly key through the app instead of going to the website but it’s a very small complaint ### 5/5 — Some good some bad *2026-03-29, version 4.0.83* The savings I’ve made using G2A… it’s why I give it five stars. Yes there will be times you get a bad key or purchase an item that’s region locked but that’s usually user error. I’ve been using G2A for a couple years and whenever I have a problem, their support is usually good about getting back to me quickly and helping me resolve my issue in a manner that satisfies me. ### 5/5 — Best *2026-03-22, version 4.0.83* Best place to get cheap steam games ### 5/5 — Garbage company bad customer service. *2026-03-17, version 4.0.83* Will %100 scam you ### 5/5 — Crysis Trilogy Remastered *2025-12-17, version 4.0.79* I was extremely skeptical and on the fence. The activation guide they have online works really well. I was extremely satisfied at the value and service I received. Will be using this platform for future purchases. Thank you ### 5/5 — You guys are missing out *2025-12-02, version 4.0.75* Man, you guys are missing out This is the best money I ever spent on my life. You guys need to come check it out. The haters are just gonna hate. I love this already. It’s very cheap not that expensive. ### 5/5 — best place for gamespass *2025-10-14, version 4.0.71* been using this site for over 2 years now, never had a problem. just make sure u read descriptions of the items u get ### 5/5 — Read the warning *2025-09-28, version 4.0.67* The only place i go to purchase games just read before purchasing some are lock to clients like Steam or GoG. Best place for digital games. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*