# GA El Dorado Royale > Mobile hotel concierge for booking amenities, excursions, and local points of interest. (iPhone/iPad app by Goran Vukajlovic.) - Source: https://appshunter.io/ios/app/ga-el-dorado-royale/id1488479299 (this page in markdown: same URL + `.md`) - Developer: [Goran Vukajlovic](https://appshunter.io/developer/1383934787) - Category: Travel, Utilities - Price: Free - Rating: 1.77/5 from 47 App Store ratings · 18 written reviews indexed - Age rating: 12+ - Requires: iOS 11.0 · 41 MB - Languages: English - Released: 2019-11-26 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ga-el-dorado-royale/id1488479299/reviews.md ## What is GA El Dorado Royale? Become familiar with El Dorado Royale Resorts and its surroundings. Review and be able to book all the amenities available at the hotels and pre-approved points of interest in their destinations. View the restaurants menu, book excursions, reserve spa treatments, order room service, request upgrades and the like without ever contacting concierge nor going to the reception desk. Live Chat To discuss offerings and make informed decisions to best enjoy your stay. Automatic Stay Organization Your stay reservations and activities are automatically gathered and organized in a calendar. Unique Virtual Map Find Points of Interest in the hotel with your device camera Pre-Approved Destination offerings All gathered in one place for review and booking with special offers and promotions. Guest Assistant is your personal Hotel Concierge on the palm of your hand ## Key features - Book hotel amenities - Reserve excursions and spa treatments - Order room service - Live chat support - Automatic stay organization calendar - Virtual map for points of interest ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/ga-el-dorado-royale/id1488479299/reviews.md ### 1/5 — Can’t register *2024-09-06* This app will not let me register. It keeps giving me an error message. I had one for another property, but this one will not work. ### 1/5 — Horrible app *2024-05-14* Barely usable app that doesn’t match the friendliness and beauty of the resort. Everyone refers you to the app, but the app doesn’t actually do anything it’s supposed to do well. Navigating it is maddening, which some pages refusing to load until you force quit and reload the app. Good luck going back a page if you need to back out. 5 out of 6 times, the UI doesn’t scale properly when navigating backwards, resulting in touchable items hidden from screen (forcing another restart). Many of the pictures advertising events look interesting, but when you click on them, you realize the app just takes you to the same image, just larger (with no additional information). Worst of all, the “schedule of activities” makes you swipe all the way from Saturday (on the far right) to Sunday (on the far left) to see the following week’s activities (which is completely counterintuitive. ### 2/5 — Concept great, reality frustrating *2024-05-02* The idea of this app is amazing, but the design and general user interface is shocking. It’s very difficult to view information. Raising requests is an amazing feature, but you can’t respond or see the results once the case is ‘closed’ making it useless. ### 1/5 — Not worth using *2023-09-11* Why is the resort not considering all these horrible reviews and making corrections to this app??? Constantly glitches, tells us our access has been revoked while we’re still at the resort, can’t send room service requests…the list goes on and on. Fix the app, it’s not worth using as it is, simple as that. ### 1/5 — Customer Satisfaction is lowest priority *2023-03-08* Since arriving they have tried to swindle money to drop the room to a lower tier, have not had room for everyone to have dinner each night, and only valued male input to actually act. ### 2/5 — Messages don’t work *2022-12-29* The app has a lot of features that would be fantastic to use. However, we cannot ever get one to go through on either of our phones. It keeps saying message failed. Try again. It seems to time out while trying to send a message. However, sometimes room service gets the request and sometimes they do not so we would send the request in and then have to call room service anyway to make sure they got it. Frustrating for us and the employees. ### 1/5 — Useless app *2022-12-24* Reading some comments from a year ago and seeing no difference. No map, “time out” error message when trying to reserve. ### 1/5 — Impossible to order room service *2022-12-18* We’ve visited El Dorado Castias serval times over the past few years. This app worked well in 2020 and 2021, but now consistently times out and loses connection. Aside from checking the daily scheduled activities, it’s basically useless. Ordering room service never succeeds. Hotel services go unanswered u less you ring the front desk from your room. Very disappointed with the lack of support and updates. ### 2/5 — Needs a bit of work *2022-07-21* The could be a bit more friendly. Great to look up room service items but unable to order anything from the App. This goes the same for housekeeping requests. The activity schedule and restaurants menu’s are great. This could be so much better if the interactions would work. ### 1/5 — There’s no map! *2022-01-02* No map ## Frequently asked questions about GA El Dorado Royale ### What is GA El Dorado Royale? GA El Dorado Royale is a free travel app designed to act as a personal hotel concierge. It allows guests to book various hotel amenities, excursions, and dining options directly from their smartphone or tablet. ### Is GA El Dorado Royale free to use? Yes, GA El Dorado Royale is completely free to download and use. There are no in-app purchases or ads mentioned in the app's details. ### What devices support GA El Dorado Royale? GA El Dorado Royale is available for iPhone, iPad, and iPod devices. It is designed for iOS users looking to enhance their resort experience. ### How often is GA El Dorado Royale updated? The app was last updated on November 30, 2023, with version 1.1.5. This indicates a relatively recent update, suggesting ongoing maintenance and potential improvements. ### What is the age rating for GA El Dorado Royale? GA El Dorado Royale has an age rating of 12+. This means it is considered appropriate for users aged 12 and older. ### What are the main features of GA El Dorado Royale? Key features include booking hotel amenities, ordering room service, reserving spa treatments and excursions, a live chat for inquiries, an automatic stay organization calendar, and a unique virtual map to find points of interest. ### Why does GA El Dorado Royale have a low rating? The app currently has a rating of 1.8 stars from 47 ratings. User reviews would be needed to understand the specific reasons for this low rating, such as bugs, usability issues, or unmet expectations. ### Can I book activities outside the hotel with GA El Dorado Royale? Yes, the app allows you to review and book pre-approved destination offerings and points of interest, in addition to hotel amenities and excursions. ## Version history (last 5 releases) ### 1.1.5 — 2023-11-30 Roomservice module bug fixes ### 1.1.4 — 2023-03-02 Roomservice bug fixes ### 1.1.3 — 2023-02-01 Hotel wifi connection bug fixes. ### 1.1.2 — 2023-01-18 Notification and chekin bugs fixes. ### 1.1.1 — 2022-10-15 Bugs and translations fixes. ## Apps similar to GA El Dorado Royale | App | Rating | Price | Category | | --- | --- | --- | --- | | [Inclusive Collection](https://appshunter.io/ios/app/inclusive-collection/id6464530918) | 4.7 (637) | Free | Travel | | [TripIt: Travel Planner](https://appshunter.io/ios/app/tripit-travel-planner/id311035142) | 4.8 (303,415) | Free | Travel | | [Vrbo Vacation Rentals](https://appshunter.io/ios/app/vrbo-vacation-rentals/id1245772818) | 4.8 (3,078,479) | Free | Travel | | [Shipmate: Plan & Track Cruises](https://appshunter.io/ios/app/shipmate-plan-and-track-cruises/id380449520) | 4.8 (48,647) | Free | Travel | | [GuideAlong \| GPS Audio Tours](https://appshunter.io/ios/app/guidealong-gps-audio-tours/id1460032075) | 4.9 (12,555) | Free | Travel | | [Iberostar Hotels & Resort](https://appshunter.io/ios/app/iberostar-hotels-and-resort/id922530529) | 4.7 (13,059) | Free | Travel | ## More apps by Goran Vukajlovic - [Azul Guest Assistant](https://appshunter.io/ios/app/azul-guest-assistant/id1383934788) - [GA Palafitos](https://appshunter.io/ios/app/ga-palafitos/id1447817997) - [GA El Dorado Maroma](https://appshunter.io/ios/app/ga-el-dorado-maroma/id1466971837) - [Hotel Guest Assistant](https://appshunter.io/ios/app/hotel-guest-assistant/id1487512093) - [GA El Dorado Seaside](https://appshunter.io/ios/app/ga-el-dorado-seaside/id1490311091) All apps by Goran Vukajlovic: https://appshunter.io/developer/1383934787 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*