# Gabriel Pizza — user reviews

> 53 indexed App Store user reviews of Gabriel Pizza by Gabriel Pizza Franchise Corporation, rated 5.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/gabriel-pizza/id1459990957/reviews
- App overview in markdown: https://appshunter.io/ios/app/gabriel-pizza/id1459990957.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (13 of 53)

### 2/5 — Profile cannot seem to sort itself out.

*2025-02-15*

I tried to update my number for months (only succeeded after waiting on hold with support more than once), and now it’s set itself to French.

### 2/5 — Not getting points

*2024-11-08*

I order fairly regularly but since June I haven’t been given any points.

### 1/5 — Ottawa Senators Promo Doesn’t Work

*2023-10-25*

The 4$ promo pizza when Sens score 4 goals does not work

### 1/5 — Does not work

*2023-10-15*

Tried ordering with the app and could not get past add the extras screen. Tried multiple times. Frustrating. 
I just ended up calling in the order. So I guess you didn’t lose any business….

### 1/5 — App is a mess

*2023-07-31*

Terrible app.

### 1/5 — Checkout is broken

*2023-05-20*

Long time user and the apps has always been pretty bad but you could order pizza eventually. Not so now. Click pay and nothing happens now. I had to go to my desktop and place the order on the site. If it wasn’t that we have out of town guests that like Gabriel’s I wouldn’t have bothered dragging out the desktop. I’d have just ordered somewhere else.

### 1/5 — Worst app ever

*2023-04-19*

This is the worst app I’ve ever used to order food. There’s is no even simple things like a place to put information about delivery like my buzzer number, and it’s also really sucks that you can not track the delivery. 

I love this place but the app is really sucks

### 1/5 — Hard to get your rewards

*2022-12-15*

Maybe easy to earn rewards. Hard to redeem! 
Tried to use the app and rewards to get a pizza with our rewards. We had enough rewards for a medium pizza 3 toppings but unable to use the rewards for our pizza. No one at the restaurant or take out counter was able to help us with the app! 
What’s the point of rewards when you can’t use them! Or have someone help us! Just frustrating 
L

### 1/5 — Pizza’s great, app sucks

*2022-02-05, version 1.1*

Your app sucks and is damaging your excellent reputation. Please upgrade to a better app platform.

### 2/5 — Worst app to order food

*2021-08-20, version 1.1*

This app is so horrible to use. It’s not user friendly and is confusing and convoluted. Deleted it out of frustration and placed my order the old fashion way because I was so frustrated.

### 3/5 — Pretty Basic

*2021-07-18, version 1.1*

The app works fine. I would recommend a progress tracker of some sort so we can see the estimated time of what’s going on with our orders.

### 2/5 — Horrid App

*2021-06-18, version 1.1*

Join us in 2021 please Gab’s. I could not even get this to take my address, ordered from Louis’

### 1/5 — The app is terrible. Not working

*2021-04-18, version 1.1*

I can’t place saw any orders. I’m stuck behind a “please wait loading screen” even though the background is fully loaded. It’s just be linked to the terrible “redeem offer” option. Always cause problems. Gabriel’s should be embarrassed by this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken login

*2026-03-03*

App doesn’t let you login, phone number bug as many reported, still unusable two years later they don’t want your money

### 1/5 — Broken Login Flow

*2025-11-28*

Unable to login and reset my account due to my phone being in use. Option to go back to the start of the login process from the verify details page nor option to login with phone number

### 1/5 — SCAM ALERT

*2025-11-27*

Charged six times for an order never received.  Happens regularly to people in this area according to Facebook community group.  Seems like fraud.  BEWARE.

### 1/5 — Don’t bother

*2025-01-26, version 1.4*

Bugged app, can’t even pass the phone number check. App is still bugged a year later, there is no way to skip the phone check step even if you already have an account

### 1/5 — Don’t bother

*2024-10-22*

Bugged app, can’t even pass the phone number check.

### 1/5 — Cant open

*2024-10-20*

Error code:Says too many guests on the device ??

Even deleting and reloading with new email dies not work ?

I guess I can’t get Sens pizza deal :(

### 1/5 — Broken.

*2024-03-03*

I keep getting a error related to my address and when it finally recognizes my address I load up the cart but cannot check out. I have used this app for years but it not longer functioning so I get food elsewhere.

### 1/5 — cant change location?

*2024-01-22*

maybe im stupid (im not) you cant change the location without deleting the app and redownloading.

### 1/5 — Great pizza terrible app

*2024-01-06*

The app is horrible. Payments go through on your card but the order sometimes doesn’t go to the restaurant

### 1/5 — Very buggy

*2023-11-03*

After tree times that the app failed to let me finish my order, I gave up…

## Most praised reviews (10 highest-rated)

### 5/5 — Omnia dicta fortiora si dicta Latina

*2026-06-28*

Hoc est programma/productum/ministerium egregium, sed odi cogitare et recensio bona ac diligens semper scribenda est… itaque, callidus, hanc sententiam communem Latino sermone potius scribo.

### 5/5 — Great food

*2025-11-21*

Family service

### 5/5 — Gabriel’s

*2025-01-28*

Friendly and respectful staff. They love to joke around and they get to know their patrons. The best Pizza in Ottawa! Actually all of the items on their menu are pretty great! I’m there at least 4 times a week and Gabriel’s is always our #1 for pizza ♥️♥️♥️

### 5/5 — Cory

*2024-07-14*

Love it and it is the only place I go to

### 5/5 — A favourite local spot

*2022-07-01, version 1.1*

Always excellent food and service in a comfortable environment .

### 5/5 — Lasagna

*2022-02-03, version 1.1*

Gabriel lunch lasagna is the best. The service is great as well. Thank you.

### 5/5 — My Friday Night Pizza

*2020-04-24, version 1.1*

Best Pizza in Town, I always treat myself every week to a XL Frontenac Pizza after work, I have enough for the whole weekend.

### 5/5 — Solid 👍🏻

*2020-02-12, version 1.0*

As a loyal fan of Gabe’s, the app is easy and quick - everything needed from a pizza app.

### 4/5 — First time visit

*2023-08-20*

I went to your Antigonish new location and got the big breakfast!  It was delicious and a lot of food!  Service was quick and waitress was fantastic!  Only thing is after I left I realized I didn’t get the toast that came with my order!  Oh well, chalk it up to new location learning new menu

### 4/5 — Scary

*2020-09-29, version 1.1*

Okay I love pizza, but it seems that their email is very very targeted. After I order a pizza a few days later there's always a discount, I even deleted the app and a week later when I'm thinking of getting pizza they send me a discount email including their app download link!!! It's hard to not give in ☹️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
