# GagaOOLala: Gay, Les, BL Shows — user reviews > 271 indexed App Store user reviews of GagaOOLala by Portico Media Co., Ltd, rated 4.20/5 from 1,457 ratings. - Source: https://appshunter.io/ios/app/gagaoolala-gay-les-bl-shows/id1196141528/reviews - App overview in markdown: https://appshunter.io/ios/app/gagaoolala-gay-les-bl-shows/id1196141528.md - Rating breakdown: 5★ 1,020 · 4★ 118 · 3★ 94 · 2★ 65 · 1★ 160 ## What do users think of GagaOOLala? Overall sentiment: negative **Pros** - 🚀 Great content selection - 👍 Variety of LGBTQ+ and Asian content - 🤩 Fantastic for BL aficionados **Cons** - 🐛 Buggy app with technical issues - ⚠️ Subscription problems and lack of customer support - 🚫 No Apple TV app or basic playback controls - 💸 Expensive subscription cost **Commonly reported bugs** - Subscription not recognized despite payment - Subtitles not displaying properly - Frequent playback errors and crashes - Search function not working as expected **Most requested features** - Add 10-second forward/rewind buttons - Improve continue watching feature - Develop an Apple TV app - Optimize subtitle placement and visibility ## Newest reviews (16 of 271) ### 2/5 — Please Fix This App. *2026-08-22* I am literally unable to open it on my TV it almost never opens unless I try multiple times, it also does not let me fast forward or anything. Ridiculous it is extremely frustrating. **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us a message through the GagaOOLala platform? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 2/5 — Could be better *2026-08-04* I downloaded this app to watch the Thai show Flower Boy as seen a clip of it on TT. I made the subtitles bigger and then when I was watching the show some of the subtitles were missing from the page. Make the subtitl es smaller and I can’t read them. Also you can’t clear your continue watching. I first thought you had to finish a show to make it disappear from continue watching. But even if you finish a show it still stays there. Finally, if you remove something from your list it stays there instead of disappearing. No matter how many times I refresh the page it still won’t disappear from continue watching. Canceled my subscription after three months and will not be renewing **Developer response:** Dear Member, We’re sorry to hear about the issue. Please contact us through the GagaOOLala platform so our team can assist you. As the issue does not affect all members or videos, our team is identifying the scope and working to resolve it as quickly as possible. Thank you for your understanding. ### 3/5 — Please fix it *2026-07-27, version 4.5.0* I enjoy the app, but I can never get the subtitles to work properly on my phone or my tv no matter how often I reset or close out and go back in. I currently can’t even get the videos to play. I want to be able to keep enjoying the shows but I have to have the subtitles in order to understand what’s going on. ### 2/5 — Not available in my region *2026-07-24, version 4.5.0* The app doesn’t allow most shows to play for me, saying they aren’t available in my region, when they are. I know which ones are available in my region, it’s just the app that won’t work. They play on the website just fine. ### 2/5 — Not available in my region *2026-07-20, version 4.5.0* The app doesn’t allow most shows to play for me, saying they aren’t available in my region, when they are. ### 4/5 — Please add an Apple TV app! *2026-07-20, version 4.5.0* I would really like an Apple TV option so I can watch it on my television and enjoy it more comfortably with family and friends. I don't use it on mobile devices because it drains the battery and causes the battery to overheat. I hope you can help soon and create an Apple TV version. Thanks. ### 2/5 — Never remembers what im watching *2026-06-27, version 4.4.0* I hate the app but love the shows. It never tracks what im watching not once not since day 1. It never remembers what episode im on. The 10 s speed up sticks. The apps as functional as windows 3.1 thats how old i am lol. Dear god fix it please or im walking. Of all the apps your the most expensive and least functional by far ### 2/5 — Not the best *2026-05-23* Several things annoy me about this subscription. First I use it on the tv, if that makes a difference. First problem: it doesn’t keep track of what episode you left off. I have to make a note and refer back to it every time I go to watch something on my list. Second, you cant set up the caption background and expect it to stay. The captions are white and if you want to read the clearly you need to change the background color. The part that is really annoying is, even if you watch several episodes in a row, EACH episode you have to reset the background. It has no memory from one to the next. And because of this don’t expect it to keep the setting when you come back to it either. These are simple things I expect a PAID SUBSCRIPTION to fix. Currently, these issues will convince me to stop my subscription when it’s over. **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us an email to service@gagaoolala.com? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 4/5 — No continue section *2026-05-15, version 4.2.3* I love the app but I keep running ínto the same issues where my shows I’m watching don’t come up in a continue section so I have to search the show up and remember what episode i was on. ### 2/5 — Buggy *2026-05-10, version 4.2.3* My problem is no matter how many times I close out of the app and try again it will not work. The screen keeps freezing and the app does not respond to the touchpad movement. 1/10 the times I tried, the subtitle bar or playback speed both could not move away from the screen by trying to exit. I really want to watch a movie, but there no way to navigate the app its like it can’t even register that its open even after waiting a few minutes to provide extra time just in case it was lagging. ### 4/5 — Allgemein *2026-05-04* Ich liebe diese App nur dieses Vor- und Zurück spulen ist sehr mühselig mit den 10 sek ..manchmal will man einfach mal schneller zu einer bestimmten Stelle gelangen. Hinzu kommt noch, dass man oft ganz lange auf einen Titel drauf drücken muss damit es sich öffnet. Ansonsten finde ich es wundervoll, dass man in Europa endlich Zugang zur solch einer asiatischen Film/Serienplattform bekommt 🥰 **Developer response:** Dear Member, Thank you for your support! Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services.We look forward to serving you better in the future. If you have any questions or need assistance, please don't hesitate to contact us at service@gagaoolala.com. We're here to help! ### 1/5 — 👎🏻 *2026-04-24* I loved this app because this was the only one solely for queer media but I am extremely disappointed for you putting on a bromace show in this app, this show you don’t care about your audience. **Developer response:** Dear Member, Thank you for your support and for sharing your feedback with us. We understand your disappointment regarding the content selection, and we truly appreciate you taking the time to share your thoughts. Your comments are valuable to us, and we will take them into consideration as we continue to improve our services and content offerings for our audience. If you have any questions or need assistance, please feel free to contact us at service@gagaoolala.com Warm regards ### 2/5 — No AppleTV App *2026-04-24, version 4.2.0* It’s 2026 yet GagaOoLala devs still think it’s acceptable to not create a native AppleTV app for their customers. They have apps for Android TV, Roku, and Amazon Fire TV. They’ll tell you to use Airplay yet it is wonky when it works and it drains the battery of your iPhone. I won’t subscribe again or recommend this service to others until there is a native AppleTV app. ### 1/5 — Paid but NO VIP access given *2026-03-31, version 2.14.0* I purchased the VIP subscription on March 26. I am still listed as a general account with no access to VIP services. I’ve contacted GagaOOLala multiple times with proof of purchase and still have no service. Don’t use this app. They will steal your money and ignore you! ### 4/5 — TV App *2026-03-23, version 2.13.0* I really love this app and enjoy all the shows they have available. However, there isn’t an app for Apple TV or FireTV. ### 3/5 — Fix the frequent glitches *2026-03-14, version 2.13.0* I love this app and its wide variety of BLs, especially JBLs, but please fix the glitch where the speed menu shows up and doesn’t go away. This happens frequently and is so annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not tracking viewing *2026-08-23* Its not tracking my viewing history making it a god damn nightmare to track weekly updating shows!!!! **Developer response:** Dear Member, Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services. Rest assured that we will do our best to find a way to address the issue you have brought to our attention. Please feel free to contact us if you have any further concerns or suggestions. Thank you. ### 1/5 — Sem acesso ao VIP *2026-08-22* Paguei a assinatura VIP e até agora não tive o acesso liberado. Já enviei e-mail e já solicitei auxílio no fale conosco mas não recebi nenhum suporte, infelizmente. Gostaria de ter o VIP ativado ou o reembolso do valor que paguei **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us a message through the GagaOOLala platform? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 1/5 — Not available in my region *2026-08-17* The app doesn’t allow any content to play for me, saying they aren’t available in my region, on any device. I’ve tried my TV Roku, my tablet, even my phone. Every single time it says every series or movie isn’t available in my region. Every show. Nothing plays for me. I’ve reached out to get help like 8 times in the past few weeks and I’ll get one reply and then nothing. I know which ones are available in my region, it’s just the app that won’t work. Logging in and out, updating apps, nothing works. And nothing plays. I pay for my subscription but I can only watch on an internet browser which is really inconvenient. I just want the app to work again. The email responses I’ve gotten I’ve replied every time with everything they ask me for. My IP address, the devices I’m using, how every single show on the platform app won’t play, but then I never hear back again. It’s sad to pay for GagaOOLala and nothing works. **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us a message through the GagaOOLala platform? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 1/5 — Great Content, Bad App *2026-08-01, version 4.5.0* I notice there are reviews about the setting screen never going away and it is so sad that after one year they have not fix such error. ### 1/5 — Features Is*raeli category *2026-07-26* For my fellow anti-zionists, just be aware that their “Middle East” section has a huge chunk dedicated to this kind of media. If they didn’t have this, I could even rate the app 5/5 for its other content. However, I can’t in good conscience do that unless they remove this category. **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us a message through the GagaOOLala platform? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 1/5 — Tech Issues *2026-07-10, version 4.5.0* I live in the United States and every show is saying not available in my region. And the Contact Us option on the app is so slow and buggy. ### 1/5 — TV app sucks *2026-06-06, version 4.2.3* I mean it just does not work and keeps freezing ### 1/5 — I try to open this app and buy to subscrition also but its not work pls clear the issue *2026-05-23* I try to open this app and buy to subscrition also but its not work pls clear the issue **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us an email to service@gagaoolala.com? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 1/5 — Horrible *2026-05-13, version 4.2.3* I signed up for the app because of one show. I was excited to see there are many others that i like. But it doesn’t work. I paid for VIP and it doesn’t work. It takes forever to load, it gives me 3 shows and kicks me out after 5 minutes of watching if it actually starts. If doesn’t matter if it is tv or phone app. Its happens on both. I’m about to drop this app because at the moment it’s a waste of money. Please fix it!! ### 1/5 — Just fix it please- don't pay for this app. It doesn't work. *2026-04-24* Paid for a bio subscription, but I don't get VIP access. I've noticed on the reviews They have an auto generated message that apologizes and says give them a chance to recover, however the new updated version of this app says that they took care of the bugs and all the other difficulties, but that has still not changed. There are still bugs hard to access VIP even after paying I think they should shut the app down fix it then take peoples money for what it's worth instead of taking peoples money and not giving them what they paid for. I'm not the only person that this has happened to. **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us an email to service@gagaoolala.com? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ## Most praised reviews (10 highest-rated) ### 5/5 — 별 한개도 아깝다 . 구독 대기 증 결제 안되게 해주세요. *2026-08-26* 결제 대기 상태, 결제 신청 취소 부탁합니다 **Developer response:** Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us a message through the GagaOOLala platform? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right. ### 5/5 — Amazing for all my BL *2026-07-22, version 4.5.0* I absolutely love this app the only downside I can give is all BLs are not available to all regions so unfortunately there are some that you can’t watch due to geo-restrictions. Other than that though I absolutely love this app!! ### 5/5 — The first time *2026-06-07, version 4.2.3* The first time you ### 5/5 — App TV *2026-04-21* Super appli mais a quand la possibilité de l’avoir sur Apple TV ? **Developer response:** Dear Member, Thank you for your support! So far we are not planning to develop the Apple TV app yet, but we support casting. Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services.We look forward to serving you better in the future. If you have any questions or need assistance, please don't hesitate to contact us at service@gagaoolala.com. We're here to help! ### 5/5 — Not a bot! *2025-12-15, version 2.13.0* OMG??! I CAN WATCH EVERY BL SHOW I waannntt! For free too! Yayyyayayyaay I love this app I’m obsessed 🤑 ### 5/5 — App *2025-10-25, version 2.12.0* Should get the subscription or should I wait ? ### 5/5 — App doesn’t open properly *2025-07-31* The app suddenly either doesn’t open, or doesn’t load completely. I have subscribed for a few years, and this is an entirely new problem, which is happening on 2 separate phones. Update: whatever the problem was, it only lasted a couple of days, and I DID hear back from customer service, after the fact, so I take back my previous statement about them not responding. I guess it just takes awhile… **Developer response:** Dear Member, We’re truly sorry to hear about the issues you’ve experienced, especially after being a long-time subscriber. We understand how frustrating this must be, and we appreciate you taking the time to share your experience with us. Here are a few troubleshooting steps that may help: 1.Please ensure that your device’s operating system, the GagaOOLala app, and your browser (if applicable) are all updated to the latest version. 2.Try closing unused or background apps to free up system resources. 3.If the issue continues, we would greatly appreciate it if you could send us screenshots or further details at service@gagaoolala.com, so we can look into it more deeply. Again, we sincerely apologize for the inconvenience and are grateful for your past support. Your feedback is important and will be passed along to our team for review. ### 5/5 — Works fine! *2025-03-29, version 2.9.0* I was hesitant to use this app and subscribe to VIP based on the reviews, but I had no issues at all. The app doesn’t have the best UX, but it’s been super easy to cast to my Apple TV. I think the subscription is worth it, I’ve found a lot of great content ### 5/5 — Cool *2025-02-24* wäre super wenn man auch die serien und filme downloaden kann das man es auch ohne internet ansehen kann denn nicht jeder hat wlan zu hause was mir gefällt das man nun auch deutsche Untertitel hat. **Developer response:** Dear Member, Thank you for your support! Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services.We look forward to serving you better in the future. If you have any questions or need assistance, please don't hesitate to contact us at service@gagaoolala.com. We're here to help! ### 5/5 — I’m crying *2024-12-27* 60 minutes into watching and no complaints on the app but I’m watching Fragrance of the First Flower and this is one of the sweetest, most beautiful pieces of queer media I’ve ever watched and I can tell most of the catalog is on par with this. I’m in tears. Having access to the voices of queer filmmakers from around the world is such a hugely important thing in this era of disconnection and fear. Thank you to the providers of this app for making this possible. I will be watching this content for as long as there’s new content to be watched. **Developer response:** Dear Member, Thank you for your support and for using our app! We look forward to serving you better in the future. Best regards, GagaOOLala --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*