# Gainsight — Customer Success Anywhere > Mobile platform for customer success management and interaction tracking. (iPhone/iPad app by Gainsight, Inc..) - Source: https://appshunter.io/ios/app/gainsight/id1452595560 (this page in markdown: same URL + `.md`) - Developer: [Gainsight, Inc.](https://appshunter.io/developer/1393091337) - Category: Business, Productivity - Price: Free - Rating: 4.60/5 from 25 App Store ratings · 10 written reviews indexed - Age rating: 4+ - Requires: iOS 16.1 · 21 MB - Languages: English - Released: 2019-05-17 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/gainsight/id1452595560/reviews.md ## What is Gainsight? Stay on top of important activities and customer interactions • Enjoy the full richness of Timeline, on the go • Use search and filters to get a more personalized experience • Manage your private drafts • Consume and edit rich-text Capture notes, action items, and other key details from anywhere • Rich activity creation experience, with formatting and @mention capabilities • Populate standard and custom fields… no detail left behind! Access information about your companies and relationships • Use search to get 360 details about a company or a relationship • Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking • Access the timeline entries for a particular company or relationship Get smart, actionable notifications • Get notified when you are @mentioned in an important conversation • Connect your Google or Outlook calendar for timely meeting prep and quick note-taking Get every detail and insight quickly with Sally • Conversational AI bot that is always at your disposal, making you even more productive! • Easily consume: • Customer summary and attributes • Full health scorecard • NPS survey responses • Tracked sponsors • CTA summary ...and more! ## Key features - Timeline access on mobile - Personalized search and filters - Rich activity creation - Company and relationship details - Actionable notifications - Conversational AI bot ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/gainsight/id1452595560/reviews.md ### 5/5 — New but liking it *2023-03-24, version 5.0.0* Dashboard reports display surprisingly well on mobile. ### 3/5 — Could be better *2022-10-25, version 3.1.6* I love the app but there are way too many bugs. For example when you try to use filters the screen goes white and you have to close the app. Please make it more straight forward and easy to use. ### 4/5 — iPad version? *2021-03-02* Hi, an iPad version would be excellent...phone format is a little small! I know I can use a browser but a native iPad app could boost productivity. ### 5/5 — Mobile access to GS on a small screen is great *2019-06-12, version 1.1.1* While traveling and commuting, getting quick access to customer information and current updates is invaluable. Plus, the well designed GUI fits nicely on my phone screen and gives me exactly what I need anywhere, anytime. Highly recommended! ### 5/5 — indispensable way for me to regularly use Gainsight *2019-06-12, version 1.1.1* This has quickly become an indispensable way for me to regularly use Gainsight. It’s now my preferred method for reviewing and entering timeline. On my phone I can now use voice typing! ### 5/5 — Great app for Customer Success *2019-06-12, version 1.1.1* Really helps me stay on top of key customer information and drive notes and action. Cool design ### 5/5 — Amazing companion for customer success *2019-06-11, version 1.1.1* Very useful app for daily customer interactions and for executives who want to look up important customer success information. ### 1/5 — Useless - can’t login with Salesforce *2019-06-05, version 1.1.0* Wasn’t tested with iPad or with smaller iOS screens (eg iPhone SE) so that user can’t scroll down to click Continue button on Salesforce screen. Totally useless. ### 5/5 — Great design and mobile experience *2019-05-19, version 1.0.1* Very well designed for the mobile user particularly sales team members who partner and collaborate with customer success/renewal teams. ### 5/5 — Easy Q&A for CS Ops *2019-05-17, version 1.0.1* Psyched to be able to get super-quick answers to info like which CSM owns an account! ## Frequently asked questions about Gainsight ### What is Gainsight used for? Gainsight is a mobile application designed for customer success professionals to manage customer interactions, track activities, and access company information on the go. It provides tools for capturing notes, viewing customer data, and receiving timely notifications. ### What devices does Gainsight support? Gainsight is currently supported on iPhone devices. Information regarding Android or other platform support is not detailed in the provided data. ### How often is Gainsight updated? Gainsight was last updated on February 14, 2024, with version 5.1.0. The release date of the app was May 17, 2019, indicating regular updates from the developer. ### What is the age rating for Gainsight? Gainsight has an age rating of 4+, making it suitable for a wide range of users. This rating suggests that the content is generally appropriate for young children. ### Does Gainsight have ads? No, Gainsight does not contain advertisements. The application is free to download and use without any ad interruptions. ### What are the key features of Gainsight's AI bot, Sally? Sally, Gainsight's conversational AI bot, helps users quickly consume information such as customer summaries, health scorecards, NPS survey responses, and tracked sponsors. It aims to enhance productivity by providing instant access to key customer insights. ### Can I manage private drafts within Gainsight? Yes, Gainsight allows users to manage their private drafts directly within the application. This feature enables you to prepare and save notes or activity details before finalizing them. ### How does Gainsight help with personalized experiences? Gainsight offers personalized experiences through its search and filter functionalities, allowing users to tailor their view of customer data and interactions. This helps in focusing on the most relevant information for individual needs. ## Version history (last 5 releases) ### 5.1.0 — 2024-02-14 • Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management. ### 5.0.3 — 2023-10-25 • Security fixes • Bug fixes ### 5.0.2 — 2023-07-13 • Bug fixes related to Rich Text Editor. ### 5.0.1 — 2023-04-01 • Customer issue fixes ### 5.0.0 — 2023-02-09 • Simplified Login Experience: Users can now login to Gainsight using only the email ID and password. This enhancement brings a smooth login experience by avoiding the present three-step login process. Note: Applicable to users with a single domain. ## Apps similar to Gainsight | App | Rating | Price | Category | | --- | --- | --- | --- | | [Zendesk SKO FY27](https://appshunter.io/ios/app/zendesk-sko-fy27/id1538828247) | 5.0 (27) | Free | Business | | [Clari Copilot](https://appshunter.io/ios/app/clari-copilot/id1594576232) | 1.9 (9) | Free | Business | | [Upflex - Hybrid work solutions](https://appshunter.io/ios/app/upflex-hybrid-work-solutions/id1419605698) | 5.0 (3) | Free | Business | | [Klue - Competitive Enablement](https://appshunter.io/ios/app/klue-competitive-enablement/id1175068170) | 4.0 (4) | Free | Business | | [Chorus by ZoomInfo](https://appshunter.io/ios/app/chorus-by-zoominfo/id1591442342) | 2.9 (37) | Free | Business | | [Aha!](https://appshunter.io/ios/app/aha/id1378433025) | 3.2 (39) | Free | Business | ## More apps by Gainsight, Inc. - [Pulse Conference](https://appshunter.io/ios/app/pulse-conference/id1461271811) - [Pulse Conference 2022](https://appshunter.io/ios/app/pulse-conference-2022/id1636423514) - [Pulse Presented by Gainsight](https://appshunter.io/ios/app/pulse-presented-by-gainsight/id6447445276) All apps by Gainsight, Inc.: https://appshunter.io/developer/1393091337 ## Related topics [userlytics corporation](https://appshunter.io/ios/topics/userlytics-corporation) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*