# Gainsight — user reviews

> 10 indexed App Store user reviews of Gainsight by Gainsight, Inc., rated 4.60/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/gainsight/id1452595560/reviews
- App overview in markdown: https://appshunter.io/ios/app/gainsight/id1452595560.md
- Rating breakdown: 5★ 22 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless - can’t login with Salesforce

*2019-06-05, version 1.1.0*

Wasn’t tested with iPad or with smaller iOS screens (eg iPhone SE) so that user can’t scroll down to click Continue button on Salesforce screen. Totally useless.

### 3/5 — Could be better

*2022-10-25, version 3.1.6*

I love the app but there are way too many bugs. For example when you try to use filters the screen goes white and you have to close the app. Please make it more straight forward and easy to use.

### 4/5 — iPad version?

*2021-03-02*

Hi, an iPad version would be excellent...phone format is a little small! I know I can use a browser but a native iPad app could boost productivity.

### 5/5 — New but liking it

*2023-03-24, version 5.0.0*

Dashboard reports display surprisingly well on mobile.

### 5/5 — Mobile access to GS on a small screen is great

*2019-06-12, version 1.1.1*

While traveling and commuting, getting quick access to customer information and current updates is invaluable. Plus, the well designed GUI fits nicely on my phone screen and gives me exactly what I need anywhere, anytime. Highly recommended!

### 5/5 — indispensable way for me to regularly use Gainsight

*2019-06-12, version 1.1.1*

This has quickly become an indispensable way for me to regularly use Gainsight. It’s now my preferred method for reviewing and entering timeline. On my phone I can now use voice typing!

### 5/5 — Great app for Customer Success

*2019-06-12, version 1.1.1*

Really helps me stay on top of key customer information and drive notes and action. Cool design

### 5/5 — Amazing companion for customer success

*2019-06-11, version 1.1.1*

Very useful app for daily customer interactions and for executives who want to look up important customer success information.

### 5/5 — Great design and mobile experience

*2019-05-19, version 1.0.1*

Very well designed for the mobile user particularly sales team members who partner and collaborate with customer success/renewal teams.

### 5/5 — Easy Q&A for CS Ops

*2019-05-17, version 1.0.1*

Psyched to be able to get super-quick answers to info like which CSM owns an account!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*