# Gala GLP-1 Tracker — user reviews > 119 indexed App Store user reviews of Gala GLP by AI Coaching Inc., rated 3.79/5 from 868 ratings. - Source: https://appshunter.io/ios/app/gala-glp-1-tracker/id6504834561/reviews - App overview in markdown: https://appshunter.io/ios/app/gala-glp-1-tracker/id6504834561.md - Rating breakdown: 5★ 476 · 4★ 45 · 3★ 37 · 2★ 38 · 1★ 122 ## What do users think of Gala GLP? Overall sentiment: negative **Pros** - 🚀 Best Mounjaro App - 🚀 Tracks shots, weight, and food intake - 🚀 Useful for monitoring side effects - 👍 Easy to use and simple **Cons** - 🐛 App glitches and crashes frequently - 🐛 Unreliable data tracking and storage - 🐛 Poor customer support and communication - 🐛 Difficult to navigate and use - 🐛 Inaccurate calorie and nutrition tracking **Commonly reported bugs** - Unable to log shots or update weight - Contact support feature not working - App freezes or crashes on login - Inconsistent data display and sync issues **Most requested features** - Water intake tracking - Exercise tracking - Improved meal planning and recipe suggestions - Cloud-based data sync across devices ## Newest reviews (20 of 119) ### 2/5 — Not responding *2026-07-01, version 1.0.295* Dashboard won’t open to log info! ### 2/5 — Greedy *2026-06-25, version 1.0.295* I was using this app for about 2 weeks. As if getting all my personal tracking information for free to share with 3rd parties wasn’t enough, today they booted me out of the system without warning and I lost all my food logs and progress tracking without being able to record it. Previously it was a free app, but now you can only join if you have a purchase global meds from them. I understand them wanting to have a membership model, but they changed overnight to this model and didn’t tell anyone. They obviously don’t see the financial benefits of collecting data like other apps. I don’t even live in the U.S. so I can’t buy their medication if I wanted to. There isn’t really anything special about this app compared to others aside from you can track the date of your shot and symptoms in you have any. The food recording is like any other free app or $10 flat fee app you can find in the App Store. ### 4/5 — Deleting items *2026-06-16, version 1.0.295* Love the app but can not delete items that are double up also can not edit amount. ### 2/5 — Great meds experience, app is awful *2026-05-27, version 1.0.290* This is from four months in, and for the last month and a half, EVERY APP INTERACTION results in a request to rate with stars. You cannot get out of this, it won’t go away, there’s no way out of the loop. Should you need to log a shot and your weight? You literally have to quit the app and relaunch to try to do the second thing. It’s one of the worst, unfeeling user experiences I’ve ever seen in a lifetime of working with UX. I’ve been happy with the meds side of it, but this experience is so bad, and has been going on for so long despite feedback it’s making me want to find a new provider ### 1/5 — No results for 3 months *2026-05-27, version 1.0.290* For 3 months nothing has declined. Ive been on weight loss meds for several times and have have had positive results. I dont think this is thr same at all. ### 1/5 — So confusing *2026-05-26, version 1.0.290* The app is terrible, the web version the same. I am trying to cancel the whole thing ### 1/5 — Glitchy App. *2026-05-24, version 1.0.290* Glitchy app. Rate Us survey pops and blocks app EVERY TIME I OPEN APP. Very annoying. ### 1/5 — Problems *2026-05-17, version 1.0.290* Cannot operate most things in app due to overlap items. Hard to scroll. Gained 4 pounds on your $540 of tri compound! ### 1/5 — App annoying *2026-05-16, version 1.0.290* This app would be fantastic if it didn’t ask its users to “rate it” every single time you enter information… I already rated it for one thing and for another, I have only used it for a week! I don’t have an opinion on it yet! The rating prompt needs to go. Please fix it! The rest of the app from what I’ve seen so far is super helpful! ### 2/5 — Shipping/Delivery *2026-05-15, version 1.0.290* Questionnaire was fast easy process, scheduling an appointment with a doctor was ok, had time slots listed that you couldn’t actually book. Getting approved for the medication was fast. HOWEVER the turn around for the shipping and delivery is unreasonable. 3 to 5 days before the medication ships and another 3 to 5 days before medication is delivered to your home. ### 1/5 — Used to be fine *2026-05-03, version 1.0.290* I used to use this, Shotsy and GIApp, but a recent update to this means that I am getting asked to review this app after EVERY SINGLE ACTION, with no "X" button to close it (I had to hard kill the app to get back to the main page). Well here's your review. That made the app unusable, so I am uninstalling it. I understand asking me to review once a week or two, but not after entering my weight daily. ### 1/5 — No from Gala. No to Gala *2026-04-30, version 1.0.290* Do not use Gala. Worst customer experience ever. They are not able to continue my medication at the level I was taking. I asked for a refund so I could continue where I was. It is denied. Over $550 denied with zero empathy to the customer. Once you sign up, they are keeping your money even if you decide against it because they cannot serve you at your current level. So I guess Im starting over and cancelling immediately. If you enjoy jumping thru hoops, speaking primarily to ai (unless you call and get transferred for about an hour) and receiving nothing, this is for you. Otherwise run. I informed them I would be sharing my experience. They didn’t care, so here it is. ### 3/5 — Not the best APP *2026-04-24, version 1.0.290* Will not let me log my weight, when it does , it does not keep track of the previous weight or starting weight just the current weight. Not really a big deal but would be nice for the App to work the way it advertises. A ### 2/5 — Won’t delete data! *2026-04-22, version 1.0.290* I made an error with a shot and added it on the wrong day. It won’t let me delete this shot, so now has the shot count wrong and the level of drug in system wrong. When I first notice I added wrong day, I went back into that entry and wound the date back, but this just took it as another shot the day before. So have 2 shots in 2 days. I just won’t to be able to delete the incorrect entry! ### 1/5 — SCAM *2026-04-21, version 1.0.290* Absolutely terrible. Scammers. A three month vile of medication did not even last six weeks. Communication is terrible and inconsistent. ### 2/5 — Navigating the Gala App *2026-04-19, version 1.0.290* It’s very difficulty to find things on the app. I received a text saying I need to go to the GLP1 portal and select Overview. I can’t find that anywhere in the GLP1 section of the App. ### 1/5 — Fake ai customer service *2026-04-10, version 1.0.290* It is obviously run with ai. They won’t cancel my subscription and keep charging my credit card ### 2/5 — Will not let you enter your weight, among other things. *2026-04-04, version 1.0.290* Just started with this company, so I will have to update the shots after a few weeks. However, the app needs a lot of work. I’ve tried for days to enter my starting weight and it will not let me. Please fix all of your issues so we can all have a better experience with our weight loss tracking. ### 1/5 — They are selling Poison do not buy *2026-03-27, version 1.0.290* Do not purchase this I took one shot as recommended and they sent me not only the wrong dose, are ready to charge my card again when I’ve been trying desperately to cancel it. It’s only been one week since I got the first bottle of medication and I’ve been in the hospital three times vomiting bio. I can’t keep anything down. I am having the worst G.I. issues and now I’m at risk for pancreatitis due to not being able to eat or keep anything down for two weeks. Please don’t buy this Poison. ### 1/5 — Awful *2026-03-25, version 1.0.290* I have uninstalled and reinstalled this app multiple times, simply put it is an AWFUL experience trying to maneuver and interact with needed services. I am unable to book appts properly,(I’m offered appts that apparently are un-bookable, my stats disappear and reappear spontaneously) I really despise the app, the creators need to troubleshoot shoot! ## Most critical reviews (10 lowest-rated) ### 1/5 — app is useless. *2026-08-23, version 1.0.295* Provides no useful Information about dosage, no phone support, my prescription isn’t even in there. ### 1/5 — App sucks *2026-08-06, version 1.0.295* App has bugs, not being able to refill right away, can’t scroll all the way down within questionnaire form, false reflection that user already spoke with the physician, it seems that MD form has been filled out without you talking to him ### 1/5 — Change plan *2026-07-26, version 1.0.295* There is no change plan option on the app that I can find. On the web version the change plan option is not working. I tried one month at $179 to make sure if felt ok on the compounded med. I have been on the brand name for a year. I feel good on the compounded and have been trying to get my plan changed for days. I am told it will be fixed before my next bill on August 10th. My fear is that I will be charged the $399 for the monthly plan. I check In each day and am told the same thing. Not to worry it’s being changed manually before August the 10th. I am feeling very uneasy and may need to cancel. ### 1/5 — Difficult to use *2026-07-23, version 1.0.295* Can’t figure out how to reorder m. App is terrible!! ### 1/5 — Do not provide service *2026-07-21, version 1.0.295* Awful company,will not provide anti nausea medication since May 22 and was late in providing my glp1 so missed weekly injections. ### 1/5 — Just Awful *2026-07-09, version 1.0.295* Please just stay away from this company. They will steal your money. No real support and after you pay they won’t send your refills because the app conveniently won’t let you fill out refill request. And the support won’t help you and there’s nothing you can do but file a report with the BBB, but that won’t get your money back or get you the drug you paid for. ### 1/5 — No support! *2026-06-16, version 1.0.295* I received a broken vial and it was sent in a IKEA ziplock bag. Instructions were unclear and I have waited 5 days to hear from a provider. Still waiting ### 1/5 — Moving on to a different provider *2026-06-12, version 1.0.295* I have had it with the shipping and communications problems. My meds are always late. The last shipment was sent to the wrong coastline despite me having 5 confirmations they had the address change straight. My friends don’t get their meds either and we find ourselves having to pair up to keep from having always be 1-2 weeks late getting the medicine. ### 1/5 — they recently changed the interface *2026-06-08, version 1.0.295* and it’s much worse. it no longer shows GLP1 shots alongside weight check-ins which was the whole entire point of the app. i will be deleting and moving on because the app sucks anyway ### 1/5 — SCAM *2026-05-29, version 1.0.290* This is a scam! They charged my card instantly even when decided to not go through with the product after the initial consultation ## Most praised reviews (10 highest-rated) ### 5/5 — Best Mounjaro App I’ve Used *2026-03-22, version 1.0.287* I’ve tried around eight different apps over the past three months while using Mounjaro, and this is the one I’m keeping. Gala is completely free and actually useful from the start. It tracks injections properly, monitors weight, and lets you log food in multiple ways—voice, photo, or manually—which makes it easy to stay consistent. The app then breaks everything down into proteins, carbs, and other key data without you having to think about it. What really stands out is how it tracks side effects and builds a clear record that you can share with your doctor. That alone makes it far more practical than most of the other apps out there. No paywalls, no messing about—just a solid, well-thought-out tool that does what you need it to do. I’ll be deleting the other apps and sticking with this one. ### 5/5 — Website doesn’t work, app doesn’t work *2026-02-24, version 1.0.279* And no customer support available ### 5/5 — Gala is the Mounjaro App *2026-01-25, version 1.0.277* Unlike all the other app who want money before you can open them or move further than entering your name. It monitors injections, weight, and food intake. You can use AI to tweak the settings. It’s good enough. ### 5/5 — Great provider! *2025-09-05* I have only ever been with one other provider but from my experience and the experience of friends using other companies, Gala is truly great! My subscription process was so smooth and the team was very responsive. I loved all the benefits that I got without having a monthly membership fee. Plus the medication is reasonably priced! I didn’t get any benefits or app with my last company so this has been such a great transition. I already recommended it to my friends and would recommend it to anyone reading this. ### 5/5 — Just what I need *2025-08-21, version 1.0.228* This perfect and no outrages fees! Thank you! ### 5/5 — User friendly *2025-05-14, version 1.0.181* I’m usually rubbish at these apps but this one is so easy to use - I love it! ### 5/5 — Great *2025-04-27, version 1.0.178* I love it!!! ### 5/5 — best glp1s app *2025-04-22* I have gone through probably 10 different apps to help me and enable me to stay on the shots and I am absolutely thrilled with this app makes everything so easy. You just click it or speak it, and it puts in all the macros and it even has level for symptoms. The only thing that is missing. Is the back when you put in your original weight it just keeps going back to the first one they definitely need to get the kink out of that ### 5/5 — Super Handy *2025-04-13, version 1.0.169* This has been a super handy app to track injection details and symptoms. Easy to use and great overview. ### 5/5 — App *2025-02-01* So impressed with this app and the service I got from customer care was amazing! So thankful you guys created this app for us glp 1 users that we can have everything we need in one place and to have a rough idea of how much medication is in our system…thank you all again so very much,I highly suggest it. **Developer response:** Thank you! Really appreciate it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*