# Game Credit — user reviews

> 50 indexed App Store user reviews of Game Credit by RCS Group, rated 4.90/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/game-credit/id1038786416/reviews
- App overview in markdown: https://appshunter.io/ios/app/game-credit/id1038786416.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (12 of 50)

### 3/5 — App malfunctions

*2024-12-24, version 11.2.0*

The has too many glitches, accounts payment not seamless as it’s supposed to be. You’d have to login and close the app several times before it functions

### 4/5 — Payment update

*2024-11-28, version 11.0.0*

App should update immediately after payment is done.

### 3/5 — MacD

*2024-08-31, version 8.0.0*

Please fix the technical problem when trying to log into the App

### 3/5 — M

*2024-08-22, version 8.0.0*

Money takes long to reflect after paying

### 1/5 — I can’t login

*2024-05-05, version 6.1.0*

The app does no longer allow me to login. Whenever i try to login i get a pop onscreen message to accept the login which i do then afterwards it will buffer for almost a minute the say i declined the authentication.
Meaning now i have to go to the store to pay the bill

### 1/5 — App doesn’t work - Agents don’t work. Terrible company!

*2023-12-21, version 5.0.0*

Unbelievable how badly the agents are trained - if at all. Service is questionable all round with team leaders always on lunch and cocky agents all telling a different story. Your system fails clients and your service team is atrocious. No client is looked after and most of the stores don’t actually accept the card. False advertising all around.

### 4/5 — Review

*2023-12-04, version 5.0.0*

Thank you for being back online

### 1/5 — Doesn’t know how to make an app

*2023-11-22, version 5.0.0*

Guys?!?
What is going on here???
This app is so stuffed on IOS that I can’t even login to my account?!
Your buttons and everything is so out of proportion that it gets hidden away and you can’t even press it!
Are you okay?!?

### 1/5 — App Error and not working.

*2023-11-03, version 4.0.0*

I am so dissatisfied and disappointed by the way this app is handled, I have been trying to log in for the past almost 2 weeks so I can pay now my credit score has been affected by this because I can’t pay even in store they telling me the system is offline. What about me? What about my credit score that is getting affected by this? Am honestly so disappointed and angry. 😡

### 3/5 — Capturing Bank Card Details

*2023-06-05, version 3.3.1*

It would be great to have the option to store the bank card details in your App so that I don’t have to capture them every time I make a payment via the App; unless of course if your App is not secure enough.

Also, I hope I will not be receiving a call or an email or an sms reminding me to pay from tomorrow onwards, like it used to happen previously. This can be very agitating, when one has already paid via one channel and your collection channel is not updated on time.

### 2/5 — Slow load times

*2023-05-25, version 3.3.1*

App has very slow load times when payment are being processed

### 2/5 — User Interface

*2023-04-17, version 3.2.0*

On iOS once you input your pin and click enter it doesn’t automatically log you in. You still have to click the sign in button, which also moves on the screen as you transition from the entering the pin. Just a poor user experience

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t sign on

*2025-04-02, version 12.0.1*

This app is almost useless as you have to try for hours to sign in. Been late for payments because I cannot login to pay my account. It has been like this for years also! Terrible experience.

### 1/5 — App authentication

*2025-03-29, version 12.0.1*

Having this app is useless if we can’t make payments on it because authentication keeps declining - and yes, my pin is correct. I have tried changing the pin a number of times, but issue still continues

### 1/5 — Absolutely terrible

*2025-03-25, version 12.0.1*

This app is horrible. I am lucky IF I log in successfully. I literally always struggle to log in. I get logged in succesfully like twice a month, after struggling. I ‘accept’ the pop-up message but then 99% of the times it fails and says that I have declined the authentication message. It’s honestly a struggle.

### 1/5 — Verification error on existing profile

*2025-02-26, version 11.2.0*

I have been struggling to log into the app for the past couple of months due to the verification feature that was enabled. It is now saying my verification status is blocked and the call centre agents would just advise that they are having issues with the app, no further assistance can be provided.

### 1/5 — Terrible

*2025-02-19, version 11.2.0*

I can’t sign in. When I input my login details and it sends a message to my cellphone number, I accept the prompt, but the app says I rejected the prompt. I’ve been struggling with this issue for months and had hoped they would fix it very disappointed.

### 1/5 — Sandile nene

*2025-01-29, version 11.2.0*

Hi! I’m also having problems with my game store app it doesn’t allow me to login in… as I have phoned couple of times asking for help… but it seems like they are failing to help me… they just told me they are having problems with the app at the moment.

### 1/5 — App no longer functional

*2024-11-04, version 10.1.0*

This app has not been working for the past 3 weeks. You can’t even login it returns an error that you must contact a call centre number. They tell you they are aware it doesn’t work and they don’t know when it will be fixed

### 1/5 — Bad service

*2024-07-06, version 6.1.0*

Ever since the app upgraded I can’t log in it keeps saying I rejected authentication which is false coz I did accept it but still says the same. Even if I call call centre they can’t help me. No one is even attending to this complain, rubbish service

### 1/5 — Decline logging in

*2024-05-10, version 6.1.0*

This app does not work, everytime when I try to log in it declines the authentication. It has been like this for months and now I cannot see the balance. I just want to pay off this account and close this thing.

### 1/5 — The recent updates ruined the app

*2024-05-06, version 6.1.0*

I understand the security improvements and changes but the app is not usable at all, been trying to login for 3 weeks now with no luck, the sms confirmation pops up but still would say i didn’t confirm, sometimes is works but not for the past 3 weeks

## Most praised reviews (10 highest-rated)

### 5/5 — The app made my payment easy and fast . I’ve been struggling a lot lately….. thanks 🙏

*2024-12-03, version 11.1.0*

Best app . Easy and simple I love ❤️

### 5/5 — Online payment

*2024-07-30, version 8.0.0*

It’s simple to pay online than going to GAME STORE MENLYN where you will find only 2 tellers open but there are are more than 20 people in the queue

### 5/5 — Get Cash

*2023-11-22, version 5.0.0*

App works great most of the time. Recent issue, the “get cash” function doesn't work. Says Technical error.

### 5/5 — Excellent

*2023-09-14, version 3.3.1*

Opening this account was a breeze
The service was excellent and app very user friendly. Gosh I wish everyone could be this efficient 
Well done guys💪

### 5/5 — Neo

*2023-06-25, version 3.3.1*

Very convenient app especially when coming to account payment

### 5/5 — Convenience at hand

*2023-03-22, version 3.2.0*

A good convenience at hand and brilliant tool to a good build of your credit score🤙

### 5/5 — Highly recommend!

*2023-02-16, version 3.1.0*

I really like how efficient the app is, I can track my usage both in currency and in percentage. I can also pay my account within the app easily. Love it

### 5/5 — App stalls

*2022-09-28, version 3.0.0*

App stalls and crash often.

Additionally it would be nice to get an option of a settlement letter

### 5/5 — Excellent

*2022-07-19, version 3.0.0*

You will never go wrong with game card ,

### 5/5 — Useless

*2022-05-24, version 2.4.0*

I have download the app and it only shows a blank screen when I want to open it.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
