# GaoMon — user reviews > 18 indexed App Store user reviews of GaoMon by Gaomon Innovation Inc., rated 1.67/5 from 24 ratings. - Source: https://appshunter.io/ios/app/gaomon/id1626391999/reviews - App overview in markdown: https://appshunter.io/ios/app/gaomon/id1626391999.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (6 of 18) ### 1/5 — Cannot Create Home *2022-12-09* Bought a space heater on Amazon and wanted to be able to control it remotely. Cannot create home because app keeps crashing. Returning the heater **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — Can’t use *2022-12-06* Can’t create home. App crashes every time. Going to return heater **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — Heater app not compatible with iPhone *2022-12-03* The GaoMon app for space heater HF2 crashed everything time I tried to create a home profile in order to connect iPhone to setup the wireless heater. I tried multiple times without success. Since I couldn’t find a solution online, I deleted the app returned the heater. **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — App not working *2022-12-03* Want let me setup my grow unit. **Developer response:** We fixed this bug in the latest version, please try it again, Thanks! ### 1/5 — App crashed when trying to create Home *2022-11-27* Unfortunately I bought a heater called Acekool from Amazon which use this app.. same here - when I try to create home to start, the app crashed and closed. Never able to get it to work. **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — App shuts down *2022-09-20* I got my new indoor garden and was very excited to get started with it. But when I downloaded the App it wants me to create a “new home” and when I try to create it the app just shuts down. **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ## Most critical reviews (10 lowest-rated) ### 1/5 — Need updates *2025-04-19* Last update was two years ago. Problem with the device network, basket usage requires cloud syncing. No one is responding to emails and there’s no phone number to call anyone. ### 1/5 — Can’t use basic functions/features *2024-09-01* For my hydroponic garden, I can’t add the type of plant as it says network errror. The whole reason I purchased this hydroponic was the app feature ### 1/5 — No maintenance *2024-08-29* Their certificates expired again. Several weeks now, the app is bugging all over. Even the help form is not working anymore… ### 1/5 — App does not work iphone *2023-01-03* Its a shame app does not work crashes every time i try to make a home group , iphone 11 , its a nice heater but i purchased to use with its app so this is a deal breaker- return and go with a more expensive model i know works , it does put out good heat though its blower has an annoying high pitch sound that i couldn't sleep walking with **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — Bought a heater on Amazon and needed this app… *2023-01-03* Need to “create a home”, but app only crashes….useless… **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — Just smart *2022-12-31* The app crashes when you try to connect, such a shame. The mini garden seems so cool but now is not. ### 1/5 — App doesn’t work when you create a home *2022-12-31* App doesn’t work at all **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ### 1/5 — App crashes *2022-12-21* I was excited to receive my just smart indoor garden and when I opened the app for it, the app crashed every time. Please fix this. I would like to use my indoor garden:( ### 1/5 — The app for heater does not work *2022-12-11* I download the app I tried everything I even gave it to my friend who is computer technician he even changed the settings on my phone to be compatible with all Kind of Bluetooth devices, no luck.. The app simply does not work. ### 1/5 — App crashes *2022-12-10* The app for the garden crashes when trying to create a home **Developer response:** We fixed this bug in the latest version, can you use the App normally now? ## Most praised reviews (2 highest-rated) ### 4/5 — App Works better. *2023-01-31* The app didn’t work when I first got it on iPhone I had to add the home using an android device cause the app works with those. So I updated the app since the reply and it works fine. I created a home just for the heck of if using my iPhone XR and it actually worked. I tried to ask your company for help when it didn’t work and they were pretty rotten when I told them I didn’t buy the heater from the website. I got it from Amazon. They said “we’ll go ask Amazon for help” to which I was like “clearly Amazon didn’t create the app.” And it got nowhere. **Developer response:** Sorry for the trouble，we fixed this bug in the latest version, please try it again. ### 2/5 — Garden timer questions *2023-02-09* Was super excited to get garden and app but I can’t get the time to regulate. **Developer response:** Hi, friend ! We find a better solution, We have added the planting days of the plant in the upper right corner of the plant picture in the planting area. The calculation method is to count one day every 24 hours from the time that the plant is added to the planting area. hope to solves your problem --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*