# GardePro Mobile — user reviews > 111 indexed App Store user reviews of GardePro Mobile by shenzhen zhuopu digital technology co. ltd., rated 3.40/5 from 97 ratings. - Source: https://appshunter.io/ios/app/gardepro-mobile/id1523248817/reviews - App overview in markdown: https://appshunter.io/ios/app/gardepro-mobile/id1523248817.md - Rating breakdown: 5★ 44 · 4★ 9 · 3★ 6 · 2★ 14 · 1★ 24 ## What do users think of GardePro Mobile? Overall sentiment: neutral **Pros** - 🚀 Easy setup - 👍 User-friendly app - 🎥 Excellent image/video quality - 🔋 Long-lasting batteries - 🤩 Impressive camera features - 🤝 Great customer support **Cons** - 🐛 Connectivity issues - 🔌 Unreliable WiFi connection - 🔍 Limited remote access - 💾 Storage management problems - 🕰️ Slow app performance - 🤯 Frequent app crashes **Commonly reported bugs** - Inability to connect to cameras - Failure to download/view photos and videos - Disappearing camera settings - Incompatibility with newer iOS versions - Excessive data usage and storage consumption **Most requested features** - Direct WiFi connectivity - Improved remote access and control - Seamless cloud storage integration - Enhanced app stability and speed - Expanded device compatibility ## Newest reviews (17 of 111) ### 2/5 — Finicky, annoying *2026-08-04* As others have mentioned, the app is finicky about connecting to cameras. I’ve found that the only reliable way to get it to connect is to first disable the phone’s WiFi, quit the app (I.e. from the app switcher), then re-enable WiFi. This is, of course, a hassle. ### 4/5 — Gardepro6 *2026-07-08, version 2.2.48* Been nice but.now the batteries look like they burnt up. After about 3 yrs. Been good til now. Can’t get camera to come up. What batteries look like they burned up? ### 2/5 — Iffy at Best *2026-06-18, version 2.2.47* Worked ok to start and now barely loads. Camera is useless without a proper app. ### 3/5 — It’s ok. *2026-05-07, version 2.2.45* I have three cameras that I have used for the last four years or so. For the most part connection takes a while, but once connected, the interface is intuitive and easy to use. Warning to anyone who’s just received a security update on their iPhone, 9 times out of 10 the app won’t work for a couple months while GardePro works on an update/fix. That part is frustrating. ### 2/5 — Connecting has gotten harder *2026-03-29, version 2.2.45* Needs a better app. App used to connect in about 30 seconds, but now fails to connect even when near camera. ### 2/5 — Stopped working, no resolution *2026-02-28* The app has been finicky from the beginning, but about a week after the one year warranty expired (of course), it stopped working altogether. I uninstalled the camera and app, reinstalled it, called customer support, watched their videos, did everything I was supposed to, and it just will not start again. I can get no help from Customer Service. They seem to not care or not know what to do with their own product. **Developer response:** We’re sorry to hear about your experience and understand how frustrating this must be. Even though the camera is already outside the warranty period, our support team still does their best to help troubleshoot and find a solution whenever possible. Please note that if the issue is related to certain hardware damage or component failure, it may unfortunately not be repairable remotely. However, we would still like to take another look at your case and see if there is anything further we can do to help. Please consider contacting our support team again and provide your camera model and a brief description of the issue so we can assist you more effectively. Thank you for your patience and for sharing your feedback with us. ### 3/5 — Keeps disconnectiing my phone before pctires load *2025-12-20, version 2.2.43* My iphone 14 this worked awesome but got an iphone 17 pro and it keeps disconnecting and or nit loadong the pictures need help with this ### 3/5 — Fixed! *2025-10-21, version 2.2.42* The app was working great when I bought the camera a month ago (I would have rated it a 5. Not now.) I got a notification today when opening the app today about how you can now preview the videos, etc. (good idea). You can’t. It won’t connect to live video. It will not preview as described. And will not play recorded videos. FIX IT to work as described!!!!! Update October 21, 2025. You fixed it! Thank you! ### 2/5 — Doesn’t work with limited access to photos *2025-09-10, version 2.2.39* Doesn’t work with limited access to photos. Requires unrestricted access to my entire library ### 2/5 — Unable to connect to the WiFi *2025-09-09, version 2.2.39* I had this camera for not even 2 days and I got it to connect once and I went to set it up and I tried to connect it and now it’s saying unable to connect to WiFi ### 2/5 — Can’t review all photos because it loops *2025-05-11* This app used to work, but we recently started using the camera again and now you can’t view all photos without removing the SD card. As you scroll down, the thumbnails loop so it keeps pulling you back up. This completely defeats the purpose of a camera you can connect to by WiFi/bluetooth. Please fix!!! **Developer response:** Thank you for your feedback and we're sorry for the inconvenience! We’re about to release App version V2.2.37. Please update the app once the new version becomes available, and let us know if the problem is resolved. If the issue persists after updating, feel free to contact us at support@gardepro.com — we’re committed to resolving any problems you encounter. ### 2/5 — Not connecting to cameras *2025-03-26* I use this all the time. Then all of a sudden it stopped connecting to my cameras. I’ll go check them out and the camera is fine, it will connect to them then like 20 minutes later it won’t. It stopped working for one of my cameras completely and I trouble shot it still nothing. This needs to be fixed I don’t want to have to take down my cameras every time I wanna see what’s on the SD card. **Developer response:** Sorry for the trouble! Please contact us at support@gardepro.com—our support team will be happy to assist you and help resolve any issues. We're here to make sure your cameras work smoothly! ### 2/5 — Interval setting option has disappeared from app *2025-03-09* For the time-lapse function, the option to SET the interval between shots has disappeared from the app. I suspect this inadvertently happened during an app update. It needs to be fixed ASAP. I attempted to report this by phone WEEKS ago. **Developer response:** Sorry for the trouble! This is a compatibility issue, and our technical team is already working on a fix. It will be resolved in the next update. If you encounter any other issues, please feel free to contact our support team at support@gardepro.com. Thank you for your patience! ### 2/5 — Wonkey *2025-03-05, version 2.2.35* App keeps acting up and not doing what it’s suppose to. Gives wrong battery percentage stops showing recordings etc etc. I guess you get what you pay for. ### 3/5 — Gallery not available or sinking photos *2025-03-04* They need to come up with a new update, gallery syncing photos for cellular not working properly. You have to go see them manually at the camera itself. **Developer response:** Thank you for your feedback! This issue is related to compatibility after the Amazon service update. We’ve released a new version of the app that resolves this problem. Please update to the latest version, and the gallery syncing issue should be fixed. We appreciate your patience and support! ### 3/5 — Good *2025-02-08, version 2.2.32* Its good but the app can be laggy. The latest update is a lot better but i cannot synch my time now. Have seen many a cool animal captures since getting these so thanks! ### 1/5 — WiFi doesn’t connect *2025-01-19, version 2.2.30* Since the latest update the app appears to successfully connect to my GardePro E8 WiFi camera but then when I try to look at the gallery or settings or live view it is not connected. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sad *2026-06-04* Been using this app and 3 of these cameras for years now. Now it won’t connect via WiFi no matter what. Don’t have an adguard on or vpn on or anything. Used to work flawlessly and now is completely useless. The cameras are still recording but I have to get a ladder out and bring it to the various trees just to check the cams on the cameras own screen when I used to be able to look at what they captured on my phone. What an absolute bummer. **Developer response:** Sorry for the inconvenience. Have you recently updated your iOS system? If so, your camera may need a firmware update to restore connectivity. Please contact our support team and we’ll help you update it and fix the issue. ### 1/5 — App stopped working *2026-05-28, version 2.2.46* This has been great up until today. It no longer communicates with my camera despite updating it, doing a factory reset and replacing all the batteries. So disappointing, this has rendered the app totally useless. ### 1/5 — No longer working *2026-05-18* I have three cameras that I have used for the last four years or so. For the most part connection takes a while, but once connected, the interface is intuitive and easy to use. Warning to anyone who’s just received a security update on their iPhone, 9 times out of 10 the app won’t work for a couple months while GardePro works on an update/fix. That part is just bad. **Developer response:** Hi, thanks for your feedback! We’re sorry for the inconvenience caused by iPhone system updates. From discovering a compatibility issue to releasing a fix in the App Store can take some time, but please know we work as quickly as possible to resolve any problems. ### 1/5 — Connection fails *2026-05-06, version 2.2.45* This says it can connect via WiFi or Bluetooth. Most of the time it says connection failed. I got it to connect twice out of dozens of attempts. I guess I’ll just have to lug a laptop into the woods with me to read the SD card the old fashioned way. I don’t have the patience for connection errors. ### 1/5 — Iphone17 issues *2025-10-18, version 2.2.42* Upgraded to iPhone 17 and connection is weak. Can not get Live view to work. Almost unusable. ### 1/5 — No data collection whatsoever? Really? *2025-08-17, version 2.2.38* It says the app collects no data whatsoever. Now Maybe I’d believe that if other purchases from this region lived up to their advertising promises; but having ordered things based on measurements supplied and then found them to be wildly misleading I’m reticent to just accept this at face value. I do wish there was such a thing as security app that wasn’t collecting data, but ai highly doubt it. So the question becomes who gets to collect that data, where do they story it, what might it be misused for, and what are the risks if misused. So I’m going to delete it. Globalisation naivety only works if trust strategy is mutual, which it clearly is not. ### 1/5 — Interval setting option has disappeared from app *2025-03-31* For the time-lapse function, the option to SET the interval between shots has disappeared from the app. I first reported this months ago. Someone from the company replied to me weeks ago that this would be fixed soon in an update. There is still NO update! **Developer response:** Sorry for the trouble! This is a compatibility issue, and our technical team is already working on a fix. It will be resolved in the next update. If you encounter any other issues, please feel free to contact our support team at support@gardepro.com. Thank you for your patience! ### 1/5 — Cellular works poorly *2025-03-29, version 2.2.36* My app will say it has full battery and full signal. Then you try to stream and it says “poor connection” ### 1/5 — Requires full phone photo library access in order to download from camera? *2025-03-02, version 2.2.33* Not giving the app full access to my phone gallery; I’m able to download images from other apps without doing so. ### 1/5 — App disaster *2025-01-30, version 2.2.32* After working fine an update introducing “maps” killed it. None of my FIVE WiFi cameras will connect. Don’t buy the WiFi cameras. Save £40 and get old-fashioned ones ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-02-06* This is the first game camera app I’ve ever used, and it’s so easy to use. I’m really enjoying it. Best pictures and videos I’ve seen on a budget friendly camera. **Developer response:** Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and getting great pictures and videos with your camera. Your feedback means a lot to us! ### 5/5 — Nice update *2025-01-29, version 2.2.32* I like the new map feature ### 5/5 — Works great with an iPhone *2025-01-26* I just got my first trail cam, the E9P. It was super simple to set up it seems like a great camera so far. This app is also very simple and useful as well, I have no idea why so many people in these reviews are having so much trouble with it. **Developer response:** Thank you so much for your positive feedback! We're thrilled to hear you're enjoying the E9P and finding the app simple and useful. Your support means a lot to us! If you ever need assistance, feel free to reach out. Happy exploring! 😊 ### 5/5 — Captured a variety of wildlife, impressing family and friends with shared videos. *2024-10-30* Deer, Bobcat, River Otter, Beaver; Coyote and more. I share the videos with family and friends. They are impressed. These cans are very easy to set up and use. ### 5/5 — Purchased a second camera due to satisfaction with the first; batteries last months. *2024-10-30* Just bought my 2nd cam - same model. So happy with these. Batteries last for months. ### 5/5 — Owns nine GardePro A3 cameras and highly recọmmends them *2024-10-29, version 1.2.25* I now have 9 of the gardepro a3 cameras. I cant say enough good things about these cameras. But dont take my word for it. If you would lime to see a full review of this camera; check out trailcampro;cọm. I am in no way affiliated with them and its because of them that i found this camera. There are also several videos about this camera on youtube. I highly recọmmend them. ### 5/5 — Impressive daytime and nighttime video quality; clear manual and user-friendly functi *2024-10-29* I did much research on trail cameras over the years and have been enjoying my Browning Patriotic camera. Just bought the GardePro A3S and after one week, the day time pictures/videos and especially the night time videos are excellent. I appreciate a well written and clear manual and the user friendly operation of the cameras functions. It is very important in cold weather areas that you use lithium batteries to maintain that 1.5V level for proper camera operation. So far the quality of pictures/videos and camera operation have exceeded my expectations. ### 5/5 — Excellent quality pictures *2024-10-29* This camera takes excellent quality pictures, I just received my second one looking forward to more fantastic pictures. Highly recọmmend. ### 5/5 — Nighttime images are not as clear, but still satisfied. *2024-10-28* Nighttime images aren't as clear as the day time, but this was my first pics with it, still playing but satisfied! ### 5/5 — E8 cameras offer better security against trespassers, with good features. *2024-10-28* I already had 4 E6 cameras, but was having real trouble with them being disabled by people tresspassing in my back yard (we got them due to ongoing tresspass and vandalism in my suburban neighborhood). These E8s hopefully will be harder to sneak up on, as they can be triggered in 3 directions. These will guard the original 4. The cameras a very similar to the E6s, which I have been impressed with and wish I was only needing them for wildlife footage, not bad humans. We also got security boxes for all 6 cameras, which we screwed to the trees and keep pad locked. Highly recọmmend these cases with locks if humans are your problem. Made a huge reduction in camera tampering. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*