# Garmin eLog™ — user reviews > 132 indexed App Store user reviews of Garmin eLog™ by Garmin, rated 4.20/5 from 445 ratings. - Source: https://appshunter.io/ios/app/garmin-elog/id1254525667/reviews - App overview in markdown: https://appshunter.io/ios/app/garmin-elog/id1254525667.md - Rating breakdown: 5★ 302 · 4★ 58 · 3★ 11 · 2★ 16 · 1★ 58 ## What do users think of Garmin eLog™? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💡 No monthly subscription - 👍 User-friendly - 🚀 Quick and easy - 👍 Excellent customer support - 👍 Cost-effective **Cons** - 🐛 Disconnects from device/phone - 🐛 Crashes and freezes - 🐛 Deletes driver/admin profiles - 🐛 Inaccurate odometer/location tracking - 🐛 Difficult to edit logs - 🐛 Lacks important features (shift timer, IFTA reporting) **Commonly reported bugs** - Disconnects from device/phone - Deletes driver/admin profiles - Inaccurate odometer/location tracking - Crashes and freezes - Issues with log editing **Most requested features** - Add shift timer - Improve log editing functionality - Provide IFTA reporting option - Enhance location and odometer tracking - Improve stability and reduce crashes ## Newest reviews (15 of 132) ### 3/5 — Admin *2026-03-15, version 9.50* Would like a better back office log retention program ### 4/5 — CDL ACT *2026-02-19, version 9.50* Easy to use most of time. Inspector section hard to use. ### 4/5 — Good but 1 issue *2026-02-18, version 9.50* I like using Garmin elog, but there is one issue that needs fixing. When you go Off Duty for more than 1 day it doesn't let you certify those off duty days. I have received DOT violation for not having those Off Duty days certified. Please fix this issue so that those off duty days can be certified also. Thanks. ### 3/5 — Needs some updates *2025-10-30, version 9.20* It works decent but can definitely can be updated especially on the location and odometer marker I always have to be writing these if updated can save time and headaches. Also if you mark persona convenience and don’t move faster then 5 miles can’t change it to sleeper or off duty which it’s so inconvenient for sleeper split choices ### 2/5 — Split sleeper rule *2025-09-11, version 9.20* Cheapest elog available but I don’t like the fact you can’t see your available hours left in your shift. It only shows your drive hours. Also, the split sleeper exception rule only activates if you do the longer rest first rather than the shorter one. Other log books give the option 2/8, 3/7 or 8/2, 7/3. ### 5/5 — Easy *2025-07-19, version 9.20* Easy to use ### 5/5 — Driver *2025-05-30, version 9.10* I like it ### 5/5 — 👍👍 *2025-05-15, version 9.00* Love it ### 5/5 — Owner operator *2025-03-05, version 8.90* User-friendly ### 5/5 — Owner op *2025-02-23, version 8.90* It’s what suits me ### 5/5 — Garmin *2025-02-23, version 8.90* Hello, everyone and hello to all garmin team members, amazing work on building this app, never had any issues, so easy to use, hopefully you guys will keep this as easy and simple, thank you ### 5/5 — Learn the app *2025-02-20, version 8.90* Once you have learned the app, the amount of money that these companies want to charge you is crazy from motive to Sam Sarah you’re gonna love this app just pay attention to how to run it. Thanks again. ### 3/5 — Annoying bug *2025-01-30, version 8.90* When logging out, the 3 dots in the upper right hand corner of the screen is so difficult to trigger. Used several devices and all do the same thing. Would be nice to figure out what causes it. Other than that, great app!! ### 5/5 — Owner *2025-01-30, version 8.80* Great eld with no monthly fees ### 5/5 — It’s been great *2025-01-25, version 8.80* I used motive for years loved it.. then I started my own company and got to see the price of it. Now I’m using Garmin 1 time payment sold. So far it’s been easy to figure out ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad odo readings *2025-11-12, version 9.40* We have been back and forth with Garmin over troubleshooting the odometer readings. Some days it will say I have driven 600,000 miles, others 6. The app is easy to use but in the 4 trucks I have tried it in it will not function correctly and I do not want to be put out of service because of it. If they can fix the issues then 5 stars but right now it is nothing more than a paperweight. ### 1/5 — Worst app ever *2025-10-24, version 9.20* Terrible ui, doesn’t work when it should ### 1/5 — App won’t download *2025-08-21, version 9.20* iPad app issue. App will not download on my 9th generation iPad. Show device is not compatible but my iPad is listed in the compatible devices? iPadOS 18.0 any help please reply? ### 1/5 — I expected more *2025-08-12, version 9.20* Wow, I’m a new owner operator bought your nearly $800 dash/truck gps to couple with your ELD & was roadside with NY Trooper. Thanks. This ELD is junk & the app is worse. Why are you still selling this at the truck stops? It wouldn’t do a thing for me. Blew the inspection. Does anybody work here? I guess I’ll be failing my audit ### 1/5 — The Fatal Time Not Valid *2025-03-30, version 9.00* If you try to edit on this app, all it will do is tell you the time isn’t valid. I forgot to change it from not driving over a day. Spent 2 hours trying to update my log. Gave up and declared it malfunctioning. Got audited at a weigh station. Officer said garmin is trash - I showed him the issue. All it does is tell you the time isn’t valid, whether you try to add a new log entry or update an existing one. Returning since this isn’t made properly ### 1/5 — What a joke *2024-11-20, version 8.80* Garmin should be ashamed of their products. I’ve owned two of their Dezl gps units which are mediocre at best. PC’s from the 80’s are faster than these over priced gadgets they sell. With a name like garmin you’d expect quality, reliability and speed. Being a sucker for punishment I bought the garmin elog device thinking how bad can it be. Oh lord, just when you think things can’t get worse oh they do! I thought there’s no way the tech developers at garmin could screw things up any worse and yet they did. This elog is horrendous, sure it connects fine and the actual device has fancy lights but it starts sounding off alarms for reasons still unknown. The app layout along with the way you have to navigate your way around to try and start a pretrip safety is just nuts. It’s far from simple and so very far from user friendly. 3 different times in less than 5 minutes the app either crashed or froze up me. My patience only allowed me about 25min of playing around before I gave up and packaged it up. They proudly promote the device as “subscription free” but what good is subscription free if it’s not useable. I also read bad reviews about trying to get customer service and honestly I didn’t want to frustrate myself anymore so I didn’t bother. You can’t fix a poorly developed app, plain and simple. I’ll definitely be sticking with my Motive ELD. Sure it’s a little pricey but customer service has been great and the functionality and and both app and web service are spot on. Never a glitch and so easy to navigate. I can go on duty, create truck and trailer pretrip safety in less than 30seconds. Everything else for the rest of the day requires no attention from me, it just works ### 1/5 — Waste of Money *2024-08-12, version 8.80* Always disconnecting with Bluetooth, No IFTA reporting option, always having issues. ### 1/5 — Should be pulled from the certified list *2024-06-23, version 8.80* Used in a 2023 International LT. it would make up odometer readings not matching the actual Odometer. It does not have odometer segment readings like Keep Trucking has. Trailer number and BOL number would not populate in reports generated even though it was entered correctly in the tab. Logging out for team driving is not obvious and ripe for logging errors. You can not transfer incorrect drive from one driver to the other. It did not come with the DOT Inspection directions card. Took some time to locate the PDF to print since this is an FMCSA requirement to have on hand. Biggest problem, you can’t download logs to save unless the thing is plugged into a truck. This was the only option at the Truckstop to use in a rental truck. It’s not great. It is not compliant. If I knew how bad this was, I would have over nighted the JJ KELLER or the Blue Ink device. This device is no replacement for a real ELD Device. I wouldn’t recommend for any long term use. ### 1/5 — Erased the driver and admin *2024-05-09, version 8.80* The app worked fine for a couple months but one day start up the truck and log in to find the driver profile and admin has been erased and now I can’t log in. Reinstall the app and now creating driver profile again, it tells me invalid driver license number Very frustrating ### 1/5 — On duty deducts from drive time? *2022-12-31, version 8.50* Wondering why being on duty is taking away from my drive time? If I’m on duty, it should be taking away from the daily on duty time and not the drive time. When I finally am in driving, I’ve already lost whatever time I was in on duty from my drive time. Is there a fix for this? ## Most praised reviews (10 highest-rated) ### 5/5 — Bad equipments *2026-05-31, version 9.50* It’s a really bad equipments, why Because it’s disconnected from your truck with no reason and all data in it’s eld is disappeared and not any more available to review it This happens with me several times with no reason, I never disconnected it from my Truck and when that’s happened so you need to download garmin elog again and start over as a new user Not recommend ### 5/5 — Owner operator *2026-05-05, version 9.50* Good app with no subscription ### 5/5 — Good *2026-03-18, version 9.50* Good ### 5/5 — App works good not perfect. Always room for improvement. *2026-03-16, version 9.50* App needs to be state pacific as well not only 48 lower continuous ### 5/5 — Driver *2026-03-15, version 9.50* User friendly ### 5/5 — Owner *2026-01-22, version 9.50* Great eld with no monthly fees ### 5/5 — Free *2025-11-05, version 9.40* Garmin ELD is a devise that gives you the freedom to manage your business without the extra fees and anions of feeling with a second party. ### 5/5 — Inspection *2025-10-06, version 9.20* I have a little problem on how to send the inspection to the DOT officer ### 5/5 — Ease *2025-08-20, version 9.20* Quick and easy ### 5/5 — CEO *2025-08-16, version 9.20* Perfect --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*