# Garner Health — user reviews > 66 indexed App Store user reviews of Garner Health by Garner Health, rated 4.70/5 from 2,311 ratings. - Source: https://appshunter.io/ios/app/garner-health/id1535340906/reviews - App overview in markdown: https://appshunter.io/ios/app/garner-health/id1535340906.md - Rating breakdown: 5★ 2,045 · 4★ 133 · 3★ 32 · 2★ 9 · 1★ 92 ## Newest reviews (10 of 66) ### 2/5 — Clunky app *2026-08-24, version 11.7.0* This is being marketed so heavily with my company, with it being clunky and me hearing no one using it, it seems very sketchy. I wouldn’t be surprised in a few years if this insurance is related to a money laundering scheme. Calling attention to it now. ### 3/5 — Too many e mails *2026-05-13, version 9.6.0* Too many e mails with no new information ### 5/5 — So Easy *2026-02-10, version 5.4.0* Using this app is super easy - we select the Dr and then its on autopilot - we receive a check in the mail ### 3/5 — app is fine, service provided is actually frustrating *2026-02-09* A lot of the “preferred” doctors have horrible reviews IRL, so I’m not sure what their reviews are based on - please do your own homework and ask around about doctors. Do not appreciate them asking INVASIVE information about my condition in order for them to recommend a doctor for me. I do not want yet another business inserting itself into my healthcare so in several cases have not made use of the service because they would have forced me to a doctor i did not want to see. Nice idea in practice but hope our place of employment isn’t paying too much for this service ### 4/5 — Better! Working! *2026-02-09, version 5.3.0* This has gotten a lot better. It would be great if it sent a text to alert you of a reimbursement. ### 4/5 — Bueno *2026-01-10, version 4.5.0* Si ### 1/5 — Bug *2026-01-08, version 4.5.0* App doesn’t open and keep on saying to update the app even the app is up to date. ### 1/5 — New update doesn’t work *2026-01-08, version 4.5.0* Added the new update and when I opened the app it said app needs to be updated. I u installed and reinstalled- exact same thing . App unusable right now. ### 5/5 — Love getting money back! *2025-12-11* So easy to use. I moved and used the app to find all my new doctors and now never have any medical costs thanks to getting Garner through my job…everything gets reimbursed without me even thinking about it. Any time I’ve ever had a question or issue, the concierge has helped take care of it…they’re so nice and fast. It’s such an unusually good experience compared to most healthcare stuff. ### 5/5 — Easy to use *2025-12-09, version 4.0.1* Super easy to use and it’s nice to get reimbursed to my bank account. ## Most critical reviews (10 lowest-rated) ### 1/5 — Beware of Garner *2026-07-13, version 10.0.0* Garner does not allow you to pick the specialist that’s best for you. They require you to choose the cheapest and bottom of the bucket options. We’ve lost several employees after switching to Garner. ### 1/5 — Difficult App *2026-07-02, version 9.14.0* I am very disappointed with the Garner app. It is hard to use, impossible to contact anyone. Almost impossible to get reimbursed. Not what I thought we were paying for. ### 1/5 — scam *2026-04-21, version 9.3.1* this is a joke ### 1/5 — A Blight on HRAs *2026-04-02, version 8.4.0* This company is yet another layer of cost in the medical system. A blight up HRAs and allowing folks to choose their own care. I don’t know if I’ve been more disappointed or saddened by the existence of a company so cynical and parasitic as this one. ### 1/5 — Finding a Dr. *2026-02-24, version 6.0.0* This app is garbage. You find in network doctors on here but it doesn't provide a number to that dr office. Then when you finally get a hold of that dr office they tell you that you need a referral. How stupid is that? Hope this helps people realize that united healthcare is the worst insurance there is. ### 1/5 — Can’t update app *2026-02-13, version 5.4.0* As of now if I open the app it says I need to update it. When I come here to the App Store there’s no update, I just have Open. So it’s a vicious cycle of not being able to use the app because it isn’t possible to update it. ### 1/5 — Not for Everyone *2026-02-04, version 5.3.0* The experience of using the Garner service is directly related to whether they consider your medical provider to be a “top doc” based on insurance claims data. Many top specialists and high regarded leading medical professionals are either not ranked by Garner or are simply absent from their database. ### 1/5 — Horrible *2026-02-02, version 5.3.0* Horrible app and even worse company. Doctors aren’t in network, employees have no idea what they are doing, small pool of doctors to choose from. ### 1/5 — Update App *2026-01-19, version 5.0.0* Constantly tells me "you need to update your App" then I go to update it, and it says "Open App" but refers me straight back to "you need to update your App". ### 1/5 — App says Update but no Update Avail *2026-01-09, version 4.5.0* Can’t update an app if there is not an update available. I’m on the latest iOS. I don’t have any updates available in app store or for my iOS. Yet I cannot get your app to stop telling me to update app. Your app will not let me use it. Completely useless!! ## Most praised reviews (10 highest-rated) ### 5/5 — Really great experience *2026-08-27, version 11.7.0* Great product and design ### 5/5 — Love this app!! *2026-07-31, version 11.0.2* Wow this has been such a huge benefit to our family, great suggestions,helpful customer service, and seamless reimbursements!! ### 5/5 — Super Easy *2026-07-04* This app has been super easy to use. I started with paper checks for reimbursement and now I am switching to direct deposit. The app is user friendly. Simple search for providers and clinics. ### 5/5 — Prompt and courteous *2026-06-16* In a world where when we call people, we often get on the line what seems like an endless cycle, or get people to help us who really don’t want to do it, Garner Health is amazing. They are courteous, responsive, and friendly. ### 5/5 — Easy and Awesome *2026-06-13* Garner’s concept takes a little time to wrap your mind around, but the app makes execution easy. The concierge feature uses friendly and competent people to make finding and adding doctors a breeze. I’ve even used them to add all providers from entire practice groups. Getting reimbursed feels awesome! ### 5/5 — Works great *2026-06-12* Getting money back for picking through the best doctors is great. Easy to add a doctor if they aren’t on their list. Auto deposits into my bank account. Makes choosing a doctor and getting reimbursed a little cash super easy. ### 5/5 — Happy customer! *2026-04-29* Garner answered all my questions. They did it quickly and everyone was so nice. I am technically challenged and they were very helpful and polite. ### 5/5 — Thank you Garner! *2026-04-22* I’m a Benefits Specialist for a very large employer. This is our first year using Garner. I was very skeptical at first but Garner truly delivers on exactly what they claim they will. My own personal experience has been so easy and positive. This program and the app itself could not be any easier. ### 5/5 — Love my Garner benefit - Finding top doctors and getting my bills covered *2026-02-20* I’ve always found it difficult to find a doctor who is actually in network and know whether they would be a good doctor and whether I’d get surprise bills. I love that I can now go into Garner app, find a Top Provider, and know the doctor is a top doctor who is in -network AND my costs will be reimbursed. I have much better peace of mind in terms of visiting the doctor. And I love that I know I’m seeing only the best doctors ### 5/5 — Super easy to use and convenient *2026-02-11* I like this so. I’ve been using it for a year. When my family practitioner moved, I needed to find someone new. The app guided me with their rating system and provider descriptions. That was very handy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*