# Gartner Conference Navigator — user reviews

> 106 indexed App Store user reviews of Gartner Conference Navigator by Gartner, Inc., rated 4.50/5 from 660 ratings.

- Source: https://appshunter.io/ios/app/gartner-conference-navigator/id443990407/reviews
- App overview in markdown: https://appshunter.io/ios/app/gartner-conference-navigator/id443990407.md
- Rating breakdown: 5★ 432 · 4★ 170 · 3★ 28 · 2★ 13 · 1★ 17

## What do users think of Gartner Conference Navigator?

Overall sentiment: positive

**Pros**

- 🚀 Extremely intuitive and easy to use
- 👍 Convenient and reduces effort
- 👍 Helpful for navigating conferences
- 👍 Useful for planning and managing events
- 👍 Allows downloading of presentation materials

**Cons**

- 🐛 Frequent crashes and stability issues
- 🔍 Difficult to find and navigate certain features
- 🔍 Inconsistent performance and UI
- 🔍 Lack of customization and personalization options
- 🔍 Forced repositioning to next session disruptive

**Commonly reported bugs**

- Login credentials not syncing properly
- Agenda items randomly removed from user's schedule
- Inability to download/open presentation materials
- Inconsistent behavior when increasing text size

**Most requested features**

- Ability to prioritize and rank session options
- Calendar view of agenda instead of just export
- Integrated note-taking and annotation capabilities
- Improved attendee/vendor list sorting and filtering
- Ability to add personal events/meetings to agenda

## Newest reviews (21 of 106)

### 2/5 — Freezes and poor user experience

*2026-06-27, version 19.1.2*

I attended the Gartner SRM Symposium and tried to replay and download some of the sessions. First poor experience is discovering which sessions have a replay and the slides available. A filter would have fixed this. Then there are sessions I didn’t have access to - remove them (add a filter option set by default to not show sessions n/a). Lastly, trying to open 2-3 session PDFs resulted in the application becoming unresponsive. Very annoying. Lastly, the replays must be downloadable (likely policy not app issue). I travel a lot and I want to watch sessions I missed during the long flights

### 3/5 — Good, could be better

*2026-03-18, version 19.0.59*

Needs to be available for Mac downloads. How is this still not available?



As noted this doesn’t let you pick the calendar to sync to so I had to turn that off. 

I would like to see this released for Mac so I don’t need to bring both an iPad and Mac to a conference. 

Currently I use my iPad, bout would prefer the Mac to take notes, download the slides, etc.

### 2/5 — A Recent Update Broke Agenda Navigation

*2026-03-10, version 19.0.59*

Clicking on anything other than the session at the current time is impossible. I’m in an active conference and the iPad version of this app doesn’t let you navigate to sessions other than the one the app picks for you.  This is an issue if you want to read about other sessions, or look at the livestream on the app, or look at the PDF session PPT to see if that is the session to go to. The current bug renders the agenda portion of the app useless during the conference.  The good news: the iPhone app works flawlessly, so I can work around the issue by using the iPhone in conjunction with the iPad.

### 2/5 — Login Gets Out of Sync

*2024-05-15, version 19.0.39*

If you have trouble logging in, just use the website!

I was able to login ONCE after changing my password. The next time I tried to use it it says user id and password don’t match… even though I use the exact same credentials on the website, worked fine on the website, still couldn’t get in the app even after trying changing my password again.

Fortunately the website gives me enough of what I need.

### 4/5 — Good, could be better

*2024-03-23*

As noted this doesn’t let you pick the calendar to sync to so I had to turn that off. 

I would like to see this released for Mac so I don’t need to bring both an iPad and Mac to a conference. 

Currently I use my iPad, bout would prefer the Mac to take notes, download the slides, etc.

### 4/5 — Good conference tool - a suggestion

*2022-11-26, version 19.0.22*

The app allows me to see everything important and to work with it as well. A suggestion: Synchronization with the calendar is a good idea, however, my device is my own and my company allows me to use it (BYOD). The app, however syncs with the default calendar. In my case, my default calendar is the shared family calendar with my wife and now, her week is full of every 30 minute session, etc… that I’m attending. You should be able to set the calendar it will sync with (and in my case, My Outlook calendar would be the best, but short of that, I should be able to designate a different calendar without changing my default.

### 4/5 — Lost 2021 Orlando Gartner IT Symposium/Xpo?

*2021-08-02, version 19.0.7*

After the last update, no longer shows up as either “My Conferences” (I’m registered.) or in “All Conferences”.

### 3/5 — Pluses and Negatives

*2019-10-23, version 18.6.3*

Pluses
- Easy to book events, meetups, breaks and review your agenda on the fly.
- Lots of useful features

Negatives
- Application crashes on a regular basis
- Messages arrive, but the application gives me NO help in finding the messages and taking action.

### 3/5 — Too many crashes

*2019-10-16, version 18.6.3*

As I am reviewing the conference agenda and selecting sessions that I want to attend, the app will randomly crash.  It has crashed over six times in a one hour period.

### 2/5 — Good purpose but lacks of stability

*2019-09-05, version 18.6.3*

It was intended to be a great app, information about the conferences, documents available, etc. But has a few issues with stability (app suddenly closes) and UIX is far from expected (opening the app and taking you to the actual time or going back and forth from sections where you originally were can be improved)

### 4/5 — Good except doc issue

*2019-06-18, version 18.6.0*

Works well and pulls together a lot of information conveniently for the most part. I have an Apple phone and could not pull up documents. Sat by another Apple user who had same dilemma but Android user could.

### 3/5 — Great app but need some Enhancements.

*2019-03-19, version 18.4.0*

Great app for navigating at the conferences.  However, the app should allow to select specific calendars in Outlook.  Events would add to my personal Google calendar instead of work calendar.  Even though,work calendar is the default. In addition, it would be nice to show the event on a map.

### 4/5 — Invaluable App for maximum experience but lacks key functionality

*2018-12-05, version 18.4.0*

Hard to think I’d ever go back to hard copy agenda. Features need to have same experience as web version. Toggling between two app versions is not fun.

### 2/5 — Profile job title is 4 years old

*2018-12-04, version 18.4.0*

Does not sync with current job title on Gartner.com
Tech support has no idea where Events app is pulling job title from and how to fix/update title.

### 2/5 — Needs improvement

*2018-11-29, version 18.4.0*

There are no maps of the conference area.

The app doesn’t handle increased text size for accessibility.  One example, the filters screen only shows the first letter of any item in a list if text size has been increased.

Navigation is difficult.  Took me a while to find the WiFi information.

Filters cannot be easily turned off temporarily, you have to reset the filters and start over to reapply them.

There is not a way to bookmark pages in presentation slides, nor “open in” another application.

### 2/5 — Sorting information is impossible

*2018-11-08, version 18.4.0*

The app should help facilitate networking between people and firms. Providing an attendee list that cannot be sorted by company or city/state is not helpful.

### 3/5 — Very useful but some bad design concepts

*2018-10-17, version 18.4.0*

The design issue most disruptive to my use is that it continually repositions me to the next-up sessions. But often, I am planning for later in the day or the following day. With the forced repositioning, I am always losing my focus.

### 3/5 — Taken out of sessions

*2018-10-15, version 18.4.0*

I keep being unregistered with no notice from sessions that were previously on my agenda. Very frustrating.

### 3/5 — Poor performance but it’s not like there’s an alternative

*2018-10-15, version 18.4.0*

Live stream on event keeps freezing and half the time won’t start. Ironic coming from an analyst firm that touts their role in digital transformation.

### 3/5 — Great functionality, inconsistent performance

*2018-06-07, version 18.3.0*

A must-have for attending a Gartner event, no doubt. 

Performance and UI complaints:
- it just freezes sometimes. My other apps don’t do this. I’m guessing that it’s during a sync or information retrieval. When it freezes I can’t scroll, select, etc. 
- it tries to be too smart on some screens, such as auto-scrolling to “now”, etc. Problem is that it doesn’t always do so promptly, resulting in missed or inaccurate selections. 
- the ease of de-selecting agenda items also means that it’s easy to miss and hit the wrong one. When looking at “my agenda” it would be preferable to either require confirmation or entering edit mode to remove. 

Since there are no alternative apps I know that I’m shouting down a well. Between sessions today there’s not much else to do.

### 3/5 — Prioritize my list

*2018-06-03, version 18.3.0*

I was extremely disappointed in the usability of this app.  At a minimum, the ability to prioritize and rank multiple talks that occur at the same time would make the discovery and selection of talks more effective.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not good

*2026-02-14, version 19.0.58*

Can’t update profile, can’t add photo, etc. Not a good experience..very similar to their website.

### 1/5 — When it says ‘retry later’, how long does it mean

*2022-08-22, version 19.0.18*

A minute , an hour, three? Server down for sooo long , uninstalled app.

### 1/5 — Good App!

*2019-10-22, version 18.6.3*

The App is much better than one star. But, I want your attention. Please make my agenda so I can see one day at a time like the conference agenda. Seeing the whole agenda at one time make planning my day harder.  I can see where seeing the whole agenda can be useful, but a single day view would be very handy.

### 1/5 — Overly busy, hard to update your profile

*2018-04-30, version 18.2.0*

Nothing special. Too many buttons. Keep it simple Gartner.

### 1/5 — Great idea, too many annoying bugs

*2017-03-09, version 5.2.0*

Over a period of few days, Oauth fails and yet does not offers you the opportunity to re authenticate.
Notes taking is useless as text becomes inaccessible after 5 lines.
Home button upper left causes the App to drop in the background, not allowing to go to another event or logout/login.
Feedback page pops up error messages.
Etc.
Terrible experience.

### 1/5 — Very good, except shows an advertise at every launch

*2017-03-07, version 5.2.0*

The apps is pretty good, but until they stop putting an advertisement at every friggin launch, it gets 1 star.

### 1/5 — Would be great but very buggy and incomplete

*2016-03-02, version 5.0.3*

If this was finished off it would be good but it's currently very buggy eg attendees don't show (just spent an hour with Gartner support people today) also some features take you to the website that is not mobile friendly so you then cannot complete the action.

### 1/5 — Crash happy

*2015-07-12*

Besides being unacceptably crash-prone (and I'm looking to attend a mobility-related event!), the usability is way off. I had no events during the first 3 launches, two of which resulted in crashes. There are docs linked to sessions, which result in an "additional access required" dialog. And this is still stuck in the iOS 6 aesthetic - it's been 2 years.

### 1/5 — No "open in..."

*2012-11-05, version 3.1*

Last year you could download a PDF and "open in " an annotation app of your choice... This is no longer possible... If you email, the .pdf file extension is not on the attachment and so the iPad does not know what to do with it... So you can't use "open in..." From the mail app either... Fail... Pease put the "open in..." function back... Thx

### 1/5 — iPad optimisation

*2011-10-16, version 2.2*

Sitting at the gartner conference listening to talks about consumerisation and tabletisation of IT. So I'm stunned that this is an iPhone only optimised app.

## Most praised reviews (10 highest-rated)

### 5/5 — Can’t upload photo or logo

*2025-06-06, version 19.0.50*

You pay a lot to attend Gartner and you can’t even upload your company logo or photo in the directory. Ugh

### 5/5 — Great App

*2025-01-09, version 19.0.45*

Extremely intuitive app, easy to use, very helpful during conference attendance

### 5/5 — Must have app for Gartner events

*2019-05-03, version 18.6.0*

This app was indispensable as a first time attendee to a Symposiom.  It helped me find the tracks and sessions that interested me the most and provided a means for evaluating a session immediately after attendance, which was required for my CPR credits.

### 5/5 — Excellent

*2018-11-04, version 18.4.0*

It is nice App and it is helpful.

### 5/5 — Jeff Santamaria

*2018-10-31*

Great App

### 5/5 — Excellent app! So useful.

*2018-06-12, version 18.3.0*

Excellent to use for planning event tracks to attend, provide feedback and learning about the speakers. The doc interface allows viewing of the material as well.Helps in networking with other conference delegates and keeps you up to date on last minute changes.

### 5/5 — Intuitive app

*2018-05-15, version 18.2.0*

Very well written and helpful during the conference. Thank you.

### 5/5 — Love the app and extremely helpful

*2018-03-20, version 18.2.0*

Extremely helpful while you are in an event. You don’t have to keep referring to the physical agenda and keep searching for the venue. This app reduces lot of your effort to help you attend the right event, help you the find the location and taking notes too. This app also allows you to download the content right to your phone so that you don’t have to take photos of the slides.

### 5/5 — Big help at the Data & Analytics Conference

*2018-03-05, version 18.2.0*

I imported the agenda from the web application and was ready to go. Switching around the sessions is super easy and the maps make finding session locations a breeze.

### 5/5 — Convenient

*2017-12-04, version 18.1.0*

No more do I have to carry around a bunch of paper.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
