# Gas App Uk — user reviews

> 99 indexed App Store user reviews of Gas App Uk by Gas App Uk Limited, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/gas-app-uk/id1033168436/reviews
- App overview in markdown: https://appshunter.io/ios/app/gas-app-uk/id1033168436.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Gas App Uk?

Overall sentiment: positive

**Pros**

- 👍 Comprehensive information and resources
- 🤝 Strong community support and interaction
- 🚀 Efficient for business operations (invoicing, forms)
- 💡 Innovative features (fault finding, boiler bot)
- ✅ Easy to use and navigate
- 🌟 Excellent customer service
- 📈 Continuous improvement and updates
- 💰 Good value for subscription cost
- 🏠 All-in-one tool for gas engineers

**Cons**

- 💸 Increasing subscription prices
- ⏳ Verification process is time-consuming
- 📱 Limited PC functionality
- 🤔 Some features are costly or unnecessary for some users
- 📉 App has become less useful for some after changes

**Commonly reported bugs**

- Verification not working
- App crashes or freezes (implied by deletion/reinstallation)
- Upgrade issues

**Most requested features**

- Full PC functionality
- Improve fault finding search (videos/comments per appliance)
- Bulk upload/download of customer data
- Add 'sent' button for invoices and checkbox for sent status
- Checkbox for 'customer not present'
- Option to undo sending invoices

## Newest reviews (14 of 99)

### 3/5 — Price increases

*2025-12-10, version 3.7.23*

Decent app for forms, invoices etc but the price seems to go up every few months. Might need to look for a cheaper alternative if it goes up again

### 4/5 — Gas app!! 👍👍👍👍

*2025-11-28, version 3.7.21*

This app is the best on the App Store.  I’ve been a member since ant and team launched it. I use this app every day. Looking up manuals and using the other services.  Good group of members and the management team work very hard making it the best. 10 out of 10. Well worth the subscription. Keep up the good work ant. And team.  First class mate. 👊
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

RS PLUMBING & HEATING.

### 2/5 — Mr Graham

*2025-05-22, version 3.5.2*

The fact I have to send my gas registration and wait for a confirmation email every time I need to open a boiler manual is just not practical at all.

### 5/5 — HE HEATING SUPPLIES LTD

*2025-04-14, version 3.5.1*

Been using the software for a few years now & have always been impressed by the ease of use, development updates & levels of customer service. Great product & worth the price 👍

### 5/5 — Mags

*2025-04-14, version 3.5.1*

First review I’ve ever written on here but never truly has an app deserved it! Stuck on a breakdown? Get this app! Not sure about an install design? Get this app! 

You will very quickly see how helpful everyone is on there, I’ve had so much help from the members that honestly it’s my go to place! And if you like AI, check it out just for the little botty bot that packs a punch! 

Also helps that the admin team are so easy to reach out to. Plus my public liability insurance is with Rhino and there is a rep on there that helps with issues aswell! 

Come and join the family!

### 5/5 — Awesome App

*2025-04-14*

Absolutely cracking app has made my life so much easier keeping all my work in one place and linking it with the in app calendar. Not only that but the break time function is great to help people out and learn from. They have introduced the boiler bot which is a game changer to helping you sort out a boiler fault. Well worth the money and happy to be part of it. Cheers Lewis Reynolds

**Developer response:** Hiya thanks so much for your review we really appreciate it and are glad it comes in useful for you!

### 5/5 — Amazing

*2025-04-14, version 3.5.1*

Been using the app for the last 2 years and would t be without it. From all the forms, quotes and invoices to the fault finding it’s essential in running my business.

Pete Francis Heating

### 5/5 — Quality

*2025-04-10, version 3.4.16*

It’s been fantastic but it’s not letting me upgrade I’m frustrated as I’ve got work to complete and it’s not letting get in if I can’t get into it my views will change from 5-1 very soon

### 5/5 — JM gas

*2025-04-08, version 3.4.24*

Great app with everything you need on it. Also great bunch of helpful guys in girls. Would highly recommend to get this. Thanks

### 2/5 — Shame

*2025-03-21, version 3.5.21*

Used to love this app. 
But ,the implementation of requiring you to now input your gas safe number and wait for a code via email every time you want to use it ,has now made this app experience unpleasant. I can’t wait 10 minutes to open a manual in a customers house.

### 2/5 — Rendered useless

*2025-03-11, version 3.4.17*

This new email confirmation every time I login has rendered this app useless.
I can Google, find and implement the info I need before I receive a Gas App code via email.

Shame

### 5/5 — Excellent service

*2025-03-07*

This is by far the best app on the market , very affordable and reliable . 
Regularly updated and they have a full back up on line their end incase you do anything silly like I did and delete my account by mistake , 3 years of certs , customer details i thought where all gone !! Nope they reinstated my account and all there ! 10 out of 5 for me

**Developer response:** Thank you for a great review 🤩

### 5/5 — Gas app

*2025-02-26, version 3.4.12*

Top quality App, loads of useful tools to help everyone from an experienced gas engineer to a starting apprentice.

### 5/5 — Lloyd Stafford

*2025-02-25, version 3.4.12*

I used the app everyday would be lost without it. Love all the new features and the team are very approachable with anything and always trying to improve the app asking the users which is brilliant

## Most critical reviews (10 lowest-rated)

### 1/5 — £15!!! pm

*2026-01-28, version 3.8.6*

They update this app at least once a week which improves nothing. Stop over charging and doing pointless updates to try to justify the price. If it ain’t broke, don’t fix it. Worked fine when it was free. Surprise surprise, yet another price increase. This was a free app now £180 per year.

### 1/5 — Greed

*2025-07-11, version 3.6.7*

Used to be useful until all the pop up adverts which I understand was needed now having to pay to use the fault finding is to far for me. I’m employed so Don’t need the forms and fault finder was useful to compare possible outcomes.

Just looking at the replies to reviews shows all you need to know about the type of person that’s running this app. Doesn’t seem to take suggestions very well.

This really is a terrible app now.  There’s a lot better out there for gas engineers

### 1/5 — Impractical

*2025-03-25, version 3.5.21*

When wanting to view a manual for MI’s you need to wait 5 minutes every time to verify your account. Why cant this just be done once ? Whats the point in making a verified account in the first place ? Makes it hard work …

### 1/5 — Useless Now

*2025-03-17, version 3.4.19*

I’ve used this app for years and found it very useful. Now they want to charge you for using it (it was free). Apparently you can still use part of it for free but make it virtually impossible to log on and connect. Sorry but I can spend £12.99 a month on something else.

### 1/5 — Gas app

*2025-03-07, version 3.4.15*

Why does the verification not work have deleted app as it is just won’t work anymore

### 1/5 — Used to be good

*2025-02-26, version 3.4.12*

App used to be good but now gone awful. Having to put gas safe number in every single time i want to view a boiler manual and then have to wait for a confirmation code before i can view is taking the mick. Ok once is acceptable to ask for it but to ask for it every time is a joke. Aint got time for that. App deleted

### 1/5 — Updates have ruined the app

*2025-02-21, version 3.4.12*

I have used this app since I qualified almost 4 years ago and it has been a godsend. I use it just for the manuals, I get free apps need to advertise to generate some sort of income but the new update is a joke. Having to submit your GS number and wait 5 minutes for a code just to access 1 Manual. Could understand if it was a one off that you had to do this but having to do it for every manual is ridiculous.

### 1/5 — The trying to justify £12.99

*2025-02-13, version 3.4.8*

For servicing this app was great, free and easy to use. Now they have incorporated lots of additional features that many don’t use and slapped a hefty price tag on and to justify, every week there is an update which you have to do to keep using the app. Just have 2 subscriptions, a basic one which the app used to be when free and then the £12.99 version you currently have.

### 1/5 — Pay to use

*2025-02-12, version 3.4.8*

Unless you subscribe the only part of the app available is the MI’s and even then you have to endure countless adverts.

### 1/5 — To many ads now

*2025-01-29, version 3.4.6*

I appreciate the need to make money but a 15 second ad every time I go to view a manual is just to much.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent App

*2026-04-27, version 3.10.3*

Brilliant app. Just hope they don’t keep hacking the monthly subscription prices up otherwise I’ll be looking for an alternative

If I had one wish…. Being able to use app fully on a PC would be amazing. 

But still brilliant.

### 5/5 — 5 star- Great service!

*2026-02-08, version 3.8.6*

I’ve used Gas app uk for years and when I forgot my details they helped me out in the same day to sort my issue. Would recommended!

### 5/5 — Gas App UK

*2025-11-16, version 3.7.17*

Gas App is a great app I’ve used it for many years and with all the upgrades and updates and how keen they are on listening to all of their users it’s just keeps on getting better and better. Recently I deleted a form- a legal LGSR form more importantly- accidentally and thought damn I’ve lost that for good. I emailed customer service on a Sunday and they got back to me momentarily I was amazed. They took some info in regard to the deleted form and boom by Monday morning they’d recovered it and uploaded back on to my account. From communication to performance Gas App is second to none, absolutely great service and customer service 10/10

### 5/5 — I love this app and it’s community

*2025-07-01, version 3.6.5*

The best app on my phone by far, life on the tools is so much easier thanks to Gas App, the help and support from the Gas App team and the Gas App members (the gas app massive) is second to none.  Going to boiler breakdowns used to be a minefield but it’s far less daunting with this app in my pocket.

### 5/5 — Great app

*2025-05-05, version 3.5.1*

I have been using this a for more then a year now and have been helping me on many ways including breakdowns on boilers using the forms that I need and many more.

### 5/5 — Headache free

*2025-05-03, version 3.5.1*

I’ve been using this app since it first started many years ago and can say over the years just seems to get better with extra things being added, definitely worth paying the premium subscription

### 5/5 — Great app for engineers.

*2025-05-01, version 3.5.1*

Have been using the app for years now. I know it’s another expense but the automated service reminders will ensure that the app pays for itself. Huge knowledge base also and run by people that actually care about the app.

### 5/5 — The best app

*2025-04-18*

I have been working in this industry for along time I wish that we had something like this when I started it is without doubt the best app for installers full of information and great friendly people who are willing to help one another if you are a Plumber or Gas Engineer or both you need to be on this app there is a subscription but it is well worth the cost

**Developer response:** Thanks for a great review we really appreciate it. 👍

### 5/5 — THE BEST APP OUT THERE WITHOUT DOUBT

*2025-04-16*

I have been using this app for a number of years, but now on the paid version and it is worth every penny of it’s reasonable price. You have got everything here in one app, all the boiler info and technical stuff
But have been using the office for my invoicing and gas certificates so easy to use. Also you have the personal touch on hand if you have a problem. This app has made my life so much easier. Would highly recommend. 

Paul chandler

**Developer response:** Thank you for a great review 👍

### 5/5 — Just keeps getting better

*2025-04-15, version 3.5.1*

Just keeps getting better from 2/3 years ago up to know 🔥🔥🔥🔥

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
