# Gas South — user reviews > 36 indexed App Store user reviews of Gas South by Gas South, LLC, rated 2.70/5 from 87 ratings. - Source: https://appshunter.io/ios/app/gas-south/id1528960564/reviews - App overview in markdown: https://appshunter.io/ios/app/gas-south/id1528960564.md - Rating breakdown: 5★ 29 · 4★ 4 · 3★ 5 · 2★ 6 · 1★ 43 ## Newest reviews (14 of 36) ### 2/5 — Not a good working app *2025-06-21, version 1.21.0* Not a very good app , very hard to sign in to. Would not recommend ### 1/5 — Worst app *2024-07-11, version 1.19.0* Why I cannot call the 1-800 gas south number in the app? I have to go to google to find the number! Worse service ever! ### 1/5 — Snail app *2024-05-06, version 1.18.0* Takes 10 minutes or more to log on. Website is just as broken. I am considering switching based on this pathetic UX. ### 1/5 — I have iPhone 14 and the app doesn’t even load *2024-04-25* Downloaded last night and still I am unable to actually see the app and my account it’s terrible !!! ### 1/5 — SR *2024-04-22, version 1.18.0* Doesn’t work. Useless. Wish I could post a picture of the little circle of dots spinning around ### 1/5 — App want load *2024-02-20, version 1.17.0* I’m new to the company and the app and it will not load ### 2/5 — Ok App *2024-02-15, version 1.16.0* The idea of the app is great. Unfortunately, nothing ever loads. ### 2/5 — Only slightly better than their garbage website *2023-11-16* Their website runs like it’s on dialup in 1998, this app is only slightly better. Probably just a skin over the actual website rather than a standalone app. Wanna sign up for AutoPay? Too bad! Wanna pay a bill in under twenty minutes? No such luck! ### 2/5 — Can’t even use my app *2023-04-13* I’ve updated it, deleted it and redownloaded it and still it keeps saying I need to update the app. Can’t even sign it. Was working fine up until today ### 1/5 — Login Submit Button is Dead *2023-02-26, version 1.11.0* Can’t login!! ### 1/5 — Unable to manage account/ rate plan *2022-10-26* I notified Gas South about no new rate plan offers 2 years ago and last week. I can’t access that from my gas South app. I received an email saying the problem was fixed on the app but it is not .I usually sign 2 year contracts but in 4 years I never received any new rate plan offers. Not at 60days nor 30 days . App not fully functional and plans aren’t offered as stated. Fix the app. Send offers as stated on the website. ### 1/5 — Won’t load *2021-09-10, version 1.6.0* Can’t pay my bill, can’t view my usage, can’t do anything. Just a blank screen and a loading icon. ### 1/5 — Painfully Slow *2021-09-09, version 1.5.0* It’s frustrating to use because of how slow it is. It’s better to just go online ### 1/5 — Unable to log in... *2021-01-13, version 1.3.0* I put in my username and password, but the log in button is ‘unclickable’ stays shaded out. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam Alert *2026-03-01* When I tried to switch Services, I was told I was not allowed to and when I tried again, I was told it was too late. I had to accept the variable price which was five times. Than the fixed price. ### 1/5 — Bad Tech *2025-09-23* Is there not one gas company that can get their website or app to work? Literally can’t access anything for my account, including adding another address. The incompetence from all of these multi million dollar corps is absolutely astounding. ### 1/5 — App Doesn’t Work *2025-07-26, version 1.21.0* Every time I log into the app it buffers until it times out. ### 1/5 — Does Not Work *2025-06-06* Sadly this app refuses to work. From other reviews it looks like it hasn’t worked in years. Developers please correct your app or discontinue having it available. I prefer the convenience of an app to pay my bill. Thank you ### 1/5 — Not working on iPad *2025-04-22, version 1.19.0* Fix iPad version and add Apple Pay option ### 1/5 — Does Not Work *2025-04-11, version 1.19.0* This app has not worked in months. It just spins. ### 1/5 — Doesn’t load *2025-03-04* I downloaded this app, deleted, redownloaded it. Still does not work. Takes me to the login screen then doesn’t load. Can’t access anything, completely useless. ### 1/5 — Horrible *2025-02-20, version 1.19.0* Horrible app, horrible company, much expensive than other gas companies as soon as my contract is finish I’m canceling this service ### 1/5 — App is a scam *2025-01-07* Ive been having problems with my account for the last 2 payment periods for some reason constantly having to update my payment information even though i had not changed anything personally, then i see in the passwords app on my iPhone that my accounts password had been compromised for who knows how long, now im not even allowed to enter the app or the website to make my payment and ive been emailed about disconnect letters ### 1/5 — Terrible App *2024-09-19* This app is terrible. It doesn’t even work properly. The interface is slow and no wonder because the company is too. ## Most praised reviews (10 highest-rated) ### 5/5 — Working as expected *2024-08-06* I mostly login to make payment once a month and it works pretty well. ### 5/5 — 🔥🔥🔥 *2022-01-30, version 1.8.0* Absolutely love this app. Works beautifully and this app is so clean, so intuitive, and so easy to navigate.Kudos to Gas South. ### 5/5 — Gas south user *2021-08-14* Super convenient. Easy to use **Developer response:** Thanks for the feedback! ### 5/5 — Very convenient *2021-02-10* Easily can view my bill, and manage my account. Makes it very easy, since I can do it straight from my phone. Nice work gas south 👍 ### 5/5 — Yaaasssss!!! *2021-01-14* I was thrilled when I got the email announcement that this app was rolled out. Thank you for making our lives a tad bit easier! Thankful. ### 5/5 — Clean, Simple, User-Friendly *2020-09-25* Finally an app from my gas company! I can now easily view my Bill, manage my account and set up mobile alerts so I don’t forget when it’s time for me to renew. Thanks Gas South! ### 5/5 — Exactly what I need in a gas app *2020-09-22* The app is clean and simple, doing exactly what you’d want your gas provider to provide in a mobile app. Much easier than going to the website. ### 5/5 — Clean interface *2020-09-21* The clean interface makes it easy to manage my account. ### 5/5 — Great app to manage my account *2020-09-17* Very clean and streamlined, intuitive and easy to use. ### 3/5 — More than 1 account *2021-06-06* I would give 5 stars, the problem is I can’t have more than one account. My former provider’s app let me have more than one account/location to manage thus being able to pay bills for more than one location. Your next update should include this option. **Developer response:** Hello, As promised, we would like to inform you that you can now manage more than one account in the app! ______________________________ Thank you for your review and feedback. We are excited to inform you, this feature will be launching in early August to improve the customer experience! We will make sure to contact you when this feature is available. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*