# Gate Sentry — user reviews > 87 indexed App Store user reviews of Gate Sentry by Gate Sentry, rated 4.80/5 from 10,135 ratings. - Source: https://appshunter.io/ios/app/gate-sentry/id896306989/reviews - App overview in markdown: https://appshunter.io/ios/app/gate-sentry/id896306989.md - Rating breakdown: 5★ 9,043 · 4★ 637 · 3★ 187 · 2★ 63 · 1★ 205 ## What do users think of Gate Sentry? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🔒 Improves security - 👍 Convenient for residents - 👍 Helpful notifications **Cons** - 🐛 Glitchy date/time feature - 🐛 Login issues after updates - 🐛 Crashes on newer devices - 🔍 Limited name/character input **Commonly reported bugs** - App not opening after recent update - Login not working on new iPhones - Notifications not displaying guest details **Most requested features** - Allow special characters and spaces in names - Implement calendar-based date selection - Add support for company/vendor names - Enable recurring visitor scheduling ## Newest reviews (14 of 87) ### 2/5 — Constantly logs me out *2026-08-18, version 2.8.1* Like the app for our neighborhood gate access but it constantly logs me out and requires new login to access ### 3/5 — OKAY App *2026-08-16, version 2.8.1* A few things that are cumbersome from a user standpoint. Example- vendor or guest names can only have usual letters and no spaces. ### 4/5 — Slow response *2026-07-02, version 2.8.1* It'd be helpful if first page is "guest". ### 2/5 — Good principle; poor execution *2026-05-21, version 2.8.1* The app allows for entry of permitted, and even blocks banned, people/companies, which we greatly value. What is annoying is the ap’s inability to sync with password managers (this is happening on multiple devices with different OS) AND it also will drop passwords from the central system. You look up your userid and you might or might not be able to use it. Then its a call to the gate where some button is clicked and you’ve wasted everyone’s time. ### 3/5 — Resident *2026-04-07, version 2.6.2* Having to go to my directory to add contact information for my guests that would be great. ### 4/5 — No option for Company's Name *2026-03-12, version 2.5.1* Delivery personnel usually goes by First Name and Company's name. For example Instacart gives out only first name, so we fool the Last Name field with "Instacartdelivery" ### 5/5 — Guest List *2026-01-28, version 2.5.1* Gate Sentry is user friendly. That’s a great feature for seniors. ### 3/5 — NEEDS UPDATE *2025-12-27, version 2.4.2* I have been using the app for guests as well as for the gate of course for years now, the whole app needs a complete redo. The app is simple but could use a “user friendlier” update as well as a makeover. Make it smoother and more responsive to the user. ### 5/5 — Great app for HOA homeowners *2025-12-19, version 2.4.2* Makes our lives and gatehouse productivity better, super convenient and useful, keeping track of all HOA entries ### 2/5 — Works ok but needs improvements *2025-11-01, version 2.4.2* I’ve used this app for years. It does it’s job, but is super annoying. Some very minor software tweaks would make a huge difference: 1) Allow for special characters and spaces in the names. this would allow me to put both a husband’s and wife’s name on the same line (if I don’t know who is driving through the gate). Also allow for hyphenated names, and those that may use an apostrophe. It’s insulting that an app dictates how a name should be written. many people have two part names with a space. 2) The temporary date feature doesn’t work very well. When I put in a date the scroll often jumps to another day, and when it saves it lands on another day. It’s just very glitchy. I think it would be better if it weren’t a “scroll” and maybe use a calendar to click the date. Capturing the correct temporary dates is very glitchy and annoying and wastes time. ### 4/5 — Stay open *2025-09-30, version 2.3.1* The last month or two every time I open up the app, it makes me sign in instead of staying open ### 5/5 — Great option for gated community *2025-09-29, version 2.3.1* This system saves a lot of time and hassle for both residents and guests/vendors. ### 5/5 — Ok, but history missing *2025-08-18, version 2.3.1* Parkway at Eldridge user ### 5/5 — Works well! *2025-08-13, version 2.3.1* I like Gate Sentry! It lets me know when guests are arriving and reminds me to tell them to speak with the people at the guardhouse! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad Update *2026-06-23, version 2.8.1* My wife and I share an account and it seems we can’t both be logged in at the same time anymore. This is a real problem that needs to be fixed. ### 1/5 — No history and no way to add people from contact *2026-06-21, version 2.8.1* There should be way to add folks we have added once before. There is no history tracking. Should be smart enough to correct phone number if added with a 1 or with () ### 1/5 — Worthless App *2026-05-07, version 2.7.0* I had to use this cruddy app to get into my neighborhood while I was driving a loaner car. It was fine until they must have done some update. Now I have to put the text size on my phone to a very low minimum to make the app appear. I tried for three days to get their rude, worthless, customer service to return my call. This company needs someone to teach their employees how to enact with customers. I wouldn’t give them one star; the way I have been ignored. The @“#% with the whole bunch. ### 1/5 — It is gone. Just went away *2026-04-22, version 2.6.2* I had it on my phone. Today I get a blank page when I try to open it. It just disappeared for some very strange reason. This is sooooo unreliable. Help ### 1/5 — I dislike this app *2025-12-22, version 2.4.2* Wish our HOA had not invested in this. ### 1/5 — Extremely Old Technology *2025-12-13, version 2.4.2* This is technology from the 1980’s. Old & outdated. Makes it so you canNOT hive accurate info. We used to be able to list last name & “Family” since we only get 5 permanent guest, Gate Sentry took that away among other easy things. Unfortunately, we are FORCED to use this bad app. Hate it! ### 1/5 — App limits *2025-07-03, version 2.3.1* This App only lets you deal with guest entry on the app. It does not let you deal with other features available when you sign in via a web browser ### 1/5 — Company Vendors *2025-05-01, version 2.3.0* Doesn’t allow you to name a company/vendor to be submitted. ### 1/5 — No “valid last name requirements.” *2025-02-20, version 2.2.1* Stupid “valid last name requirements” trip me up every time. Most of this time it’s just the name of a company like American Plumbing, or Stafford Electrical. It is not usually personal friends or even people whose names you know. ### 1/5 — Does not work on new iPhone *2024-11-09, version 2.1.7* Does not work anymore since upgrade iPhone 16+ pro ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to work with *2026-08-19, version 2.8.1* Easy to work with ### 5/5 — Great Security *2026-08-17, version 2.8.1* The dedication, professionalism, commitment evident in our Security under the direction of John is perfectly exemplary…each guard is capable of handling any and all situations… Mary Kalabiha Sandie Moteles ### 5/5 — Convenient *2026-08-13, version 2.8.1* I like that I can add guests on a permanent basis, like my children and friends, and also temporary such as contractors etc. I like that I don’t have to call the guard shack every time. ### 5/5 — Couples *2026-08-12, version 2.8.1* App works great! I would like to be able to enter a couples name as one entry like Joe & Mary Smith. The date range entries are confusing. Would also be good to have an indicator on the guest list designating which are permanent entries. ### 5/5 — Ron *2026-08-12, version 2.8.1* Perfect system for allowing friends and vendors to be added plus historical data ### 5/5 — Great app *2026-08-06, version 2.8.1* Love this app. Makes life easier ### 5/5 — Great for the neighborhood! *2026-07-03, version 2.8.1* This app is so easy to use. We love it! ### 5/5 — Mike *2026-07-01, version 2.8.1* Works like a charm. ### 5/5 — Outstanding! *2026-05-21, version 2.8.1* Fast…Accurate…convenient . ### 5/5 — Simple and Secure *2026-04-21, version 2.6.2* Adding names of guests and vendors is accomplished easily! When my phone “dings” to let me know someone — be it guest or vendor— has arrived, I am secure in the knowledge that someone I’m expecting will be at the door momentarily!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*