# Gatewise Multifamily-Access — user reviews > 160 indexed App Store user reviews of Gatewise Multifamily by Gatewise Incorporated, rated 2.80/5 from 307 ratings. - Source: https://appshunter.io/ios/app/gatewise-multifamily-access/id1080871199/reviews - App overview in markdown: https://appshunter.io/ios/app/gatewise-multifamily-access/id1080871199.md - Rating breakdown: 5★ 96 · 4★ 20 · 3★ 40 · 2★ 29 · 1★ 122 ## What do users think of Gatewise Multifamily? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient - 🔒 Secure access **Cons** - 🐛 Unreliable/glitchy - 🔋 Drains phone battery - 📱 Requires phone to access - 🕰️ Slow/laggy - 🔇 Loud buzzing sound **Commonly reported bugs** - App crashes/freezes - Inconsistent gate/door access - Registration/login issues - Widget doesn't work as expected **Most requested features** - Add Apple Watch support - Integrate with Apple CarPlay - Add favorites/frequently used list - Improve Siri integration - Implement dark mode ## Newest reviews (17 of 160) ### 3/5 — CARPLAY OR APPLE WATCH PLEASE *2026-07-15, version 7.2* PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE i need this to have a carplay or apple watch app to easily access my community ### 3/5 — Great App — CarPlay Integration Would Make It Even Better *2026-06-16, version 7.2* GateWise is a very useful and convenient app for managing gate access. The overall experience is smooth and reliable, and it has made entering my community much easier. One feature that would significantly improve the user experience is support for Apple CarPlay. Currently, when approaching the gate, I need to take my phone out of my pocket, open the app, and tap the gate button. This can be inconvenient while driving. It would be extremely helpful if GateWise could integrate with CarPlay and provide an option to open the gate directly from the vehicle's screen. This would make gate access faster, safer, and much more convenient for users. I believe CarPlay support would be a valuable enhancement and greatly improve the overall experience. Thank you for considering this feature request. ### 2/5 — Not Carplay Compatible *2026-05-19, version 7.2* How is it possible that this app doesn't work on Carplay to open the gate? I have to pick up my phone every time, that should've been the first thing. ### 2/5 — decides when it wants to work *2026-04-07, version 7.2* it can work flawlessly but at random times the gate wont respond. unsure if its a gate problem or an app problem, regardless, it’s annoying. ### 3/5 — Widget function would be nice *2026-03-30, version 7.2* The app does everything it needs to. Something that would change my review to 5 stars is if you add a home screen widget with the specific gate to open. It’s a bit annoying having to unlock my phone , open the app, and select which of the 5 gates while driving ### 3/5 — CarPlay *2026-03-17, version 7.2* This app really needs a CarPlay app so I can open the gate from my car screen. No reason I should have to fidget with my phone while driving. ### 4/5 — carplay please!! *2026-03-08, version 7.2* this app is great but i wish it was compatible with carplay!! i hate having to look down at my phone while im driving ### 1/5 — Nobody likes it *2026-02-09, version 7.2* I don’t know why apartment complexes never ask residents or look at actual reviews of this stuff. Way less convenient than a fob. Carrying groceries became harder. Getting through a door takes longer. App is slow and laggy. Net negative for quality of life. ### 1/5 — Worst gate app *2026-01-30, version 7.2* Doesn’t work hate apartments with it you will get stuck outside ### 1/5 — Horrible product *2026-01-15, version 7.2* Apartment switched from a key fob to this mess. One of the worst products I have had the displeasure to deal with. Stay far away. ### 1/5 — Be cautious *2025-12-31, version 7.2* If your apartment complex uses this app. Be aware that it could be a bad lease decision. Writing this as I sit outside of MY HOME that I can’t get into because of their bad choices. ### 2/5 — Half the time it doesn’t work *2025-12-02, version 7.2* Out of the blue, it stopped working with the main gate that I drive out of. Other gates and doors will work but not the one I need, and about a minute after I press the button for the gate it just tells me something went wrong. It’s been a consistent issue for me. ### 1/5 — Unreliable *2025-11-26, version 7.2* I don’t know what has changed, but just recently it has become very unreliable. The constant error “something went wrong” to the lack of support after 5 PM is very disappointing.The property manager said it’s a technical issue and the inability to get into the property at random times is very disappointing. I don’t know what has changed, but I highly suggest you change it back. ### 1/5 — Intermittently doesn’t work, ui is horrible *2025-11-13, version 7.2* The Bluetooth enabled gates intermittently don’t work. The ui is bad - there is no way to reorder pinned gates and no way to continue the previous chat with support if you dismiss the notification. Developers ignore suggestions and bugs do not get fixed (like not being able to open a gate) ### 2/5 — Does not work well *2025-11-13, version 7.2* Won’t work the latest Android OS or Siri. With the Siri command it does work. Every time I try to record a Siri command it always says invalid ### 2/5 — Sometimes doesn’t work *2025-11-10, version 7.2* Out of the blue, it stopped working with the main gate that I drive out of. Other gates and doors will work but not the one I need, and about a minute after I press the button for the gate it just tells me something went wrong. The app is up to date and I’m currently reinstalling to see if it helps. ### 4/5 — CarPlay *2025-09-10, version 7.1* Overall great, would be better if it could be available on CarPlay ## Most critical reviews (10 lowest-rated) ### 1/5 — Replacing a working system (key fob) with a janky app *2026-07-23, version 7.2* Property management forced everyone to switch to this app and removed the key fobs we use for access. It’s been about 6 weeks and there’s already system wide failures where no person can open any gate. The app has a massive amount of 1 star reviews for a reason. ### 1/5 — Does not work *2026-06-30, version 7.2* Just moved into my apartment and was given this app to use but it doesn’t work. I see why the average rating is 2.8 out 5 This app is trash🤣 ### 1/5 — Terrible app with tons of bugs *2026-05-25, version 7.2* The app is filled with bugs. I was stuck outside the building because the app decided not to work. Highly unpredictable on android devices. ### 1/5 — Unreliable and unsafe *2026-05-25, version 7.2* My apartments decided to take away our key fobs and implement this app for god knows what reason. Since the beginning the app has given me nothing but headaches. If your phone dies your locked out, if power goes out your locked out., if the apps can’t load (which has happened more than once) your locked out. The icing on the cake is the app will suddenly decide after 6/7months that it doesn’t “know” your phone number and completely block you from accessing the app. Now I’m here writing this review on Memorial Day weekend and have to wait until Tuesday when the leasing office is open to get this resolved. There is no reason why any apartment should be able to completely rely on a damn app for entering the premises. This should be used as an alternative not the sole option. ### 1/5 — Completely unnecessary, I hate everything about it *2026-05-12, version 7.2* Awful awful app ### 1/5 — Privacy Destroyed *2026-05-10, version 7.2* When I try to FaceTime someone it goes to the Gatewise app!!!!🤬😡🤬😡🤬😡🤬😡😡 ### 1/5 — Stupid idea executed poorly *2026-05-02, version 7.2* App works most of the time, not always, and when it doesn’t there’s no backup system to get into the parking garage ### 1/5 — Only works 50% of the time…at best *2026-04-18, version 7.2* It’s always hit or miss whether it will work. I’m currently going on 6 days straight of it not working. Gatewise Customer service will only say that they are reaching out to the leasing office. Leasing office says that Gatewise has looked at the system and it’s working fine. But I still can’t get in my own apartment complex. ### 1/5 — Apple Car play *2026-04-06, version 7.2* App not available in Apple car play and widgets. Poor USER INTERFACE ### 1/5 — Useless *2026-02-16, version 7.2* The CarPlay widget opens the app, which makes it useless. No power or WiFi… no getting in! ## Most praised reviews (10 highest-rated) ### 5/5 — Michii *2026-03-09, version 7.2* 1977nina ### 5/5 — It works *2025-12-27, version 7.2* It work amazing, there is no delay to open my apartment gate complex. I really recommend it. ### 5/5 — Great app. *2025-10-10, version 7.1* App works great I just wish it was car play compatible so I don’t have to dig my phone out every time I have to open the gate. ### 5/5 — Awesome, never had a problem *2025-08-09, version 7.0* My apartments use this and I love it. Love that you can connect it to Siri so you can voice command the doors/gates open. ### 5/5 — Read the review from Nov 18th! *2025-04-17, version 6.3* The man that wrote the review on November 18th made this app so easy for me. Read how he made the Apple shortcut to run automatically when you approach the gate. Genius!! These instructions should be included with the app. I can turn into the driveway of my apartments and the gate is already opening. It is incredible! Please follow the instructions of that review… It’s a game changer! Now please put out the Apple Watch app to go with it for times I forget my phone.🤣 ### 5/5 — Favorites *2025-01-18, version 5.6* Explore the app to learn various functions Set up your Favorites list & change/update anytime Play with adding & moving your selections to understand the functionality ATTN CC Goff ### 5/5 — Gatewise on Apple Watch *2025-01-18, version 5.6* 5 star never have an issue. Also, really need a smart watch app please ### 5/5 — Great app! *2024-10-08, version 5.5* App is great and this beats clickers any day! ### 5/5 — Good app 👍🙂 *2024-05-22, version 5.3* I really like this app because it’s much easy than the old one because in the old one I always forgoted the password so this is great app ### 5/5 — Very convenient *2024-05-01, version 5.3* Easy to use & share access. Love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*