# GAUGE Research — user reviews > 72 indexed App Store user reviews of GAUGE Research by GAUGE, rated 3.70/5 from 132 ratings. - Source: https://appshunter.io/ios/app/gauge-research/id1311477544/reviews - App overview in markdown: https://appshunter.io/ios/app/gauge-research/id1311477544.md - Rating breakdown: 5★ 77 · 4★ 10 · 3★ 6 · 2★ 8 · 1★ 31 ## What do users think of GAUGE Research? Overall sentiment: mixed **Pros** - 💰 Fair compensation for surveys - ⚡ Quick survey completion time - 🎯 Relevant and thought-provoking survey topics - 🚀 Fast payment delivery - 👍 User-friendly interface - ✅ Legitimate and trustworthy platform - 🎁 Generous rewards per survey - 📱 Easy to use app design - 🎤 Multiple feedback formats (audio, video, text) **Cons** - 📉 Inconsistent survey frequency - ⏳ Long wait times between surveys - 🚫 No surveys for many users - 😞 Unresponsive customer service - 💔 Broken promises on compensation - 🔄 Frequent app crashes after updates - 🐛 Login and authentication issues - 📵 Blank screens and non-functional features - 💸 Minimum cash-out threshold ($5) trapping small balances - 🔐 Limited account creation options (Facebook-only login) **Commonly reported bugs** - App blank screen after login - Login authentication failures after updates - Phone number already in use error - Unable to submit event suggestions (too soon error) - Videos with no sound - App crashes and freezes - OK button unresponsive or requires multiple clicks - Balance disappearing after app updates - Unable to cash out feature - App not loading surveys or content **Most requested features** - Referral incentive program - Additional rewards for consistent users - More frequent surveys - Alternative login methods beyond Facebook - Better customer support responsiveness - Lower cash-out minimum threshold ## Newest reviews (12 of 72) ### 3/5 — Was Nice While It Lasted *2023-09-22, version 3.0.3* Great app when I was receiving surveys- made over $600. The surveys came in slow but at times were definitely worth it- I remember doing a few $50 surveys. ### 2/5 — Seems to have died *2022-06-14* I used to really enjoy this app. The surveys were easy and fun and I was compensated immediately. However, since the new format I am unable to submit suggestions for events and people of interest. I keep getting a “too soon” error even though my last submission was months ago. I’m not getting any surveys either. I emailed support and got the usual vague response about partners etc. I’ll hold onto the app for now, in hopes that an update will fix the problem. ### 2/5 — Ok *2021-10-01, version 2.2.5* Its use to be a fun app to complete surveys for a reward, but I haven't received any surveys in almost a year. I emailed them twice and received no response ### 2/5 — Great app UNTIL last update. *2020-12-02, version 2.2.1* This app was great. User friendly, paid on time. Until the last update, now there is nothing.. Very disappointed. Not sure what happened? Really wish it would come back. ### 1/5 — No survey, can't reward *2020-11-15, version 2.2.1* Please update something, i like the gauge in the past.. ### 1/5 — Scam *2020-10-16, version 2.2.1* This is scam. I signed up and it doesn’t do anything but collect information on you. I sent an email to delete my account they never have responded. They just want to get info to sell. ### 3/5 — Not working since the update *2020-09-28, version 2.2.1* I loved getting surveys from Gauge and I love being a part of the Gauge Fam. However, the app hasn’t worked since the update. I’m still able to log in but that’s it. No surveys or videos. Just silence. ### 3/5 — App not working since update *2020-09-08, version 2.2.1* The app page is now blank upon logging in, also cannot cash out. I did a response when i sent an email to them about it but nothing has been resolved and i have not gotten any replies since.😒 ### 2/5 — Was great before update *2020-08-16, version 2.1.5* Gauge was an awesome app but since the update it’s horrible, glitchy and not worth the time. ### 1/5 — Everytime they release an update, you can’t log in *2020-07-28* Seems like every time there is an update you can’t log in again. You either have to enter all your information in again like you are signing up for a new account (gives you an error if you actually get through that), or if you actually get to a verification page, you can verify your account with an existing number. How are you supposed to log in when the only way to verify your account is by entering your phone number, which you apparently can’t use twice? **Developer response:** Please reach out at hello@getgauge.com with questions. ### 1/5 — Can’t log in-2nd attempt! Can’t get past OK *2020-07-27, version 2.1.4* I downloaded the app and filled out the profile, verified my number and tried to log in. I couldn’t get past the ok. I deleted the app. Then, I got a notification that the app was updated, so I downloaded it again and went through the profile and it’s doing the exact same thing! What now? Delete again?? ### 1/5 — wouldn’t let me login *2020-07-22, version 2.1.3* after i updated the app, it wouldn’t let me login. every time i tried to put my number in it would says “we’ve encountered an issue”. is there a way to fix this? ## Most critical reviews (10 lowest-rated) ### 1/5 — Signed up 3 months ago yet no surveys *2024-08-30* Signed up over 3 months ago and never been sent not one survey. Reached out to customer service and was provided with a generic response but no explanation of why I haven’t been sent any surveys nor to when. Very disappointing to discover that this marketing company doesn’t live up to expectations. I will be deactivating my account as Gauge has shown absolutely no interest in fulfilling their end of their bargain and providing surveys. Good riddance and thanks for nothing. Onward to better survey marketing companies that fulfil their obligations. ### 1/5 — Scam- always has been *2022-12-25, version 3.0.3* I have $4 dollars for like two years now. It says I’m not eligible suddenly to take surveys? What even? How could I be deemed ineligible if you haven’t been sending them even? The thing is, they’ve always been shady. Years ago, I watched a seminar via zoom. Promised a gift card for attending, awesome. Never did I get it. They wouldn’t even reply to me. Guess I wasn’t their target demographic. ### 1/5 — The worst app ever *2022-11-08, version 3.0.3* I downloaded this app months ago and there has been literally zero activity on it. This app did nothing but sit on my phone for months and didn’t provide me with any interaction whatsoever. PLEASE!!! Don’t waste your time with this app. It gives you NOTHING AT ALL!!! ### 1/5 — Most horrible in customer service *2022-10-15, version 3.0.3* I’m very disappointed in what gauge is becoming.. they're not giving any of us surveys they're always giving us the run around...and Gauge is not keeping their word. I haven’t gotten a survey since I even joined the app years ago in 2019. To not receive a single survey since joining a survey app is Not normal and it's unfair! I see other people around me getting multiple surveys a week or month and I have gotten absolutely Nothing since joining this app long ago.This app needs to change their customer service because they hardly ever respond back to us this app needs to change the way it disburses surveys out because it's not right that other users get sooo many surveys and many other people get none or 1 or 2 for the whole year. I have also tweeted the creator of this app, and haven’t received a response. ### 1/5 — Never recieved a survey *2022-08-23, version 3.0.3* I’ve had the app a month and have a PhD and have never recieved a survey. I contacted them about how to better my profile to receive surveys and never got a response. ### 1/5 — After update my balance was wiped out *2022-03-08* I’ve been using Gauge for a long time. Always answered the surveys and made some nice extra cash. Got a survey notice today, clicked on it and the app had updated. No big deal. Had to login again. App looked much nicer, but then checked my account. The $40 I had accumulated was GONE! Found a clear history of my survey activity to prove the absence of the balance with no payout. Sent message to support, but got crickets. So unprofessional! ### 1/5 — Hasn’t worked since last update *2021-03-09, version 2.2.3* My gauge app hasn’t worked since the last update. When I open the app I just get a blank screen basically. This needs to be fixed ASAP. Thanks! ### 1/5 — No surveys in months *2021-01-09, version 2.2.2* The pay was cheap when the app actually did work, then they changed it so you need $5 minimum to cash out. I’ve been sitting at $4 for five months. The stench of death permeates this app as they keep insisting in replies to other reviews that surveys depend on their clients, and it’s clear they have NO clients. And apparently no ability to get any, either. I guess they’ll keep my $4 when they inevitably close down. ### 1/5 — Once great app but no more *2020-11-24, version 2.2.1* I have been using this app for quite awhile and it was really awesome, but something changed about six months ago or so I no longer get surveys and it looks like the app seems to shut down not sure what is happening. I report it but get no response. ### 1/5 — No surveys *2020-11-17, version 2.2.1* Used to be a great app with surveys regularly. Have not had a survey in months. Very disappointed. ## Most praised reviews (10 highest-rated) ### 5/5 — Still waiting for payment *2025-05-13* (I rated five stars so it can be seen) I joined this panel months ago and haven’t received a survey until may 2. They say it takes 3 days for payment. I’m still waiting for the payment for the survey I took on may 2. I contacted customer service twice and haven’t received a response. I don’t usually count on this app since I’m lucky if I only get one survey, which I have, but it would be nice to finally be rewarded for my time! ### 5/5 — I feel rewarded for being honest *2024-05-26* I’ve been a Gauger since 2021 and have made easy money by giving honest feedback on everything from products to upcoming movie/tv productions. I believe it’s a convenient services for brands that are looking to do market research. It’s also her eat for people like me looking for east side money. I literally got a couch for half off using a gift card I earned on Gauge. Highly recommend this platform. The only thing I wish was that it had a referral incentive or additional incentive for the most consistent gaugers. I’ve done 149 surveys and counting so I’m down for the brand! ### 5/5 — Fantastic! *2023-08-05, version 3.0.3* Best survey site! I've legit madeovwr $300 and so wish I could post my proof lol keep iup the great work y'all :) ### 5/5 — Extremely dependable *2023-04-10* I have found this app to be extremely reliable and consistent. Oftentimes, I find myself featured in the newsletters because of my valuable opinions, so it makes me feel good to feel like I am being heard and seen. It is usually through the Gauge community that I am able to connect with companies, and I have been a member for about one year now. Definitely a 5 star experience! - Tasha Bleu ### 5/5 — Not sure about all the negative reviews *2023-03-07* I’ve been using this app for about 2 years now and I love it. No you don’t get surveys everyday but when you do get them they’re interesting and your paid fairly for your time. I’ve never gotten less than $10 for a survey and the better your interactions are the better surveys you get. This app is great will always recommend it to people that want to be heard and make a little extra pocket money. ### 5/5 — Best paid surveys *2022-03-25, version 3.0* Gauge has some quality initiatives and programs that they get the opportunity to research and I feel honored being able to provide insight. The rewards are great also ### 5/5 — Nothing *2020-09-12, version 2.2.1* I have emailed but no response. Updated it. Not on Instagram but not 1 survey. My hubby’s is doing the same. We can’t figure it. ### 5/5 — THIS APP IS AMAZING *2020-07-05, version 2.1.1* I think this might be the best app for earning money via surveys. All the other websites/ apps I have used always give you cent per survey but this app is so amazing it’s gives you a WHOLE DOLLAR per survey and I know that might sound like nothing but it’s much much much better than getting just 7 cents or 32 cents per survey. It’s easy to use and the surveys don’t ask for so much deep deep personal information from u as other surveys that give you cent do. 50 stars for this app ⭐️⭐️⭐️⭐️. My only wish is that they had more surveys per week cause u only get 2-3 surveys per week but I 1000000000000% understand why they do it that why and am not complaining because this app is the BEST ONE OUT HERE YET. Thank you to the people that made this app. If ur looking for some extra money and a good paying LEGIT survey app this is the one for u. 🥳🥳 ### 5/5 — Easy money for a few minutes of your time. *2020-06-10* I’ve been using Gauge for about a month now and have managed to get $20 for just a few minutes of my time. Each survey has a short intro from Courtney, that quickly explains what the survey is about. Each survey takes about 5-10 minutes, and I get one or two every week. And they send you your gift card directly to your email a few days after completing your survey! I have tried many survey sites and apps throughout the years, and it’s often frustrating because you get disqualified after putting in a ton of information; or they have a huge payout threshold you have to meet before getting paid. Gauge pays you quick, and I’ve never had a disqualification. Thanks Gauge fam! ### 5/5 — I love this app *2019-10-23, version 2.0* You get money for every single survey which is amazing! Once I got 10$ for one survey!! I love this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*