# Gautrain — user reviews

> 38 indexed App Store user reviews of Gautrain by AfriGIS Pty Ltd, rated 1.60/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/gautrain/id457863526/reviews
- App overview in markdown: https://appshunter.io/ios/app/gautrain/id457863526.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 13

## Newest reviews (12 of 38)

### 2/5 — Used to be good

*2018-06-03*

The app used to be useful but it’s so frustrating now. Trying to see schedules ahead of time is impossible. Going through the annoying registration process only to still not have functionality is so frustrating. Apps are supposed to be quicker and more useful on the go than the websites.

### 3/5 — Update issues

*2018-04-17*

Just updated to the new app. The features are great and will definitely make getting info better and easier. However, there are some things that could be improved:
1. I have a notification bubble on my app that shows 7 notifications. When I open the app is doesn’t show any notifications and so I can’t clear these. It’s quite frustrating - pls fix this. 
2. I logged into my profile, but every time I close the app it logs me out. This should be like other apps, that once you login your details are saved so you don’t have to keep typing in login details.

### 1/5 — Crashes

*2015-05-04*

Current version just crashes when you open it, previous versions were fine

### 2/5 — Crashes

*2015-05-04*

Stays open in the background but crashes when you try reopen.  Delete/reinstall doesn't work

### 1/5 — Keeps Crashing

*2015-05-04, version 1.9.12*

Please fix this app.. Continually crashes on opening.

### 1/5 — No star

*2014-09-05, version 1.8.10*

I wish there was an option to give out zero stars. This is a disgrace to the design community. And to South Africa's technology sector. The worst app design. Yuck!!!!

### 1/5 — Crashes

*2014-06-24, version 1.8.10*

The bus part of the app crashes routinely, unusable. Also, include rea via and metro bus too.

### 3/5 — Good potential.

*2013-10-28*

Useful app although the UI isn't very intuitive and is quite dated. 

Great to see that the bus locations are shown in real time now.

### 3/5 — Does the job

*2013-02-15*

The app does the basics, but desperately needs a polish pass, adding (complete no-brainer) features like remembering last route, favorite route, quick departure/destination swap and defaulting to appropriate schedule for the current day.

### 1/5 — Not good

*2012-12-20, version 1.6*

It's ok for fares and info but horrible app for timetable. I've missed my train many times because of this app

### 1/5 — Not very user friendly

*2012-08-13*

Nice app but the non-official app is way better.... always correct, user friendly, integrated with my facebook and twitter and im able to notify myself or friends of my whereabouts...

### 1/5 — Wasted Potential

*2012-07-21*

You have failed on a few things :

- Nearest "x" button always crashes app

- No auto detection of date hence you have to select date/day

- Fare calculator and home screen need a facelift. So does the entire app to make use of Retina display. 

- Crashes on resume command in multitasking. 

- Mapping should be done through google maps. A intuitive map with gautrain routes should be considered.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst App I have ever downloaded

*2019-08-20*

The people who designed this app clearly have no idea what they are doing! The correct times are not reflected and if the app actually works go and buy a lottery ticket because it is your lucky day!

### 1/5 — Needs improvement

*2018-12-14*

STILL not optimized for iPhone X!

### 1/5 — App got worse

*2018-11-05*

Last version was much better - can’t see a timetable!!

### 1/5 — Awful.

*2018-08-02*

The app opens on a screen that says "journey error" and you can't navigate away from that. Reinstalling doesn't help.

### 1/5 — DownGrade

*2018-03-04*

Previous version of app was quick and easy to use. New one whilst giving more info is impossible to get future timetable info and seems more interested in having you log in.

### 1/5 — WHAT HAVE YOU DONE!?!?!?

*2018-02-15*

This app was good enough but the current version is unusable!

### 1/5 — Worst app

*2018-02-15*

Quite literally the worst app I have used in ages . Why would you integrate features into the app if they don’t work? (Payment features) the schedule feature hardly even works. Rather bring back the old simple app. At least it worked.

### 1/5 — Needs work

*2018-02-03*

Train schedules works fine but the integration with the bus routes and schedules is still poor.  Lots of promises about bus tracking on media but haven’t seen it working in the app.
Pain that you have to login every time now, should remember your account details.

### 1/5 — Just crashes

*2015-12-29, version 1.9.12*

Just crashes

### 1/5 — A real pain

*2015-10-26, version 1.9.12*

So annoying always crashing, very slow and the bus stops never load.
It honestly does not cost that much to maintain a proper app.

## Most praised reviews (10 highest-rated)

### 5/5 — Great assistant

*2013-04-16*

The app is pretty cool, schedule and cost calculator helps greatly, I use it daily to get to my meetings on time.

### 5/5 — Very handy application.

*2012-08-26*

The trains are very regular during the week but the train times change on Saturdays and Sundays and holidays which caught me out once, i find this little AP very handy. I am guessing if there are issues/delays on the train for some reason this ap would show that also, however, i have not seen that yet on this AP.

### 5/5 — Awesome

*2012-07-30*

No 'crashing' on my 4s, super helpful, overall a great app!!

### 5/5 — Great App for Great Train

*2012-06-23*

I love the Gautrain.  This App is just one more example of how a dedicated team can bring development and a good transport solution.

### 4/5 — A worthwhile app

*2018-02-15*

If you are a regular Gautrain user, this app will make your life easier. Not only is the train schedule useful, but you can also register and reload your fare card without having to stand in line. True, the bus route functionality (tracking) never seems to work, but this is only one of the apps functionality. Get it!

### 4/5 — Suggestions

*2012-11-20*

Why is there no iPad version? Please add a bus timetable and their routes!! Otherwise a very useful little app

### 4/5 — Need to remember the start and end station you chose

*2012-11-20*

This is a nice enough app, if you are using or planning to use the Gautrain. I use it mostly for the next train feature when travelling to or from work. Two features will make this super easy to do. 
1. Remember the source and target station that was last selected. 
2. Allow me to swap source and origin for the return journey.

### 4/5 — Almost there

*2012-06-26, version 1.4*

Great app. Just add park station plz

### 4/5 — Daily user to Park Station

*2012-06-15*

Good app. When will Park Station's details be available??

### 4/5 — Nifty

*2012-04-02*

Nice time table, bus routes based on your location and fare cost calculator.

All in all what i would expect.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
