# Gazelle App — user reviews > 51 indexed App Store user reviews of Gazelle App by The Lampo Group Incorporated, rated 2.99/5 from 166 ratings. - Source: https://appshunter.io/ios/app/gazelle-app/id1585881610/reviews - App overview in markdown: https://appshunter.io/ios/app/gazelle-app/id1585881610.md - Rating breakdown: 5★ 68 · 4★ 11 · 3★ 8 · 2★ 9 · 1★ 70 ## What do users think of Gazelle App? Overall sentiment: negative **Pros** - 👍 Integrates with EveryDollar - 👍 Transactions show quickly - 👍 Good for fun money - 👍 Immediate transaction tracking - 👍 Customer service praised (one instance) - 👍 Tap feature works **Cons** - 🐛 Transfers down/not working - 🐛 Cannot add/remove accounts - 🐛 Released too early - 🐛 Useless without transfers - 🐛 Frozen money - 🐛 No joint banking - 🐛 No Apple Pay - 🐛 Cannot deposit without direct deposit - 🐛 Limited functionality - 🐛 Inability to link multiple bank accounts - 🐛 Not a bank, requires transfers - 🐛 Flimsy card quality - 🐛 No website for sign-up - 🐛 Bank not supported via Plaid - 🐛 Login issues - 🐛 High personal info requirement for ID verification - 🐛 Missing two-factor authentication - 🐛 Account balance doesn't accrue interest - 🐛 No digital envelopes - 🐛 Inconvenient login (no save option) - 🐛 Setup requires calling a number - 🐛 App logs out frequently - 🐛 Transfers not instant **Commonly reported bugs** - Transfers are down/not working - Cannot add or remove accounts - Money is frozen/stuck - Incorrect balance displayed - Login issues/app logs out frequently - Transfer function error message - Cannot connect to bank - App crashes or has glitches - Setup requires calling a number and mailing ID - Direct deposit issues - Withdrawal function issues - Deposit function issues - Plaid connection issues - Pathward N.A. not found - Cannot log in via browser - Cannot move money into the account - Account closure requires zero balance or fee - Transfer limits reached with small balances - Customer service issues (voicemail only, slow response) - Missing funds from transfers, unclear transaction history - Inability to link multiple bank accounts to one card - Card quality is poor (flimsy) - No website for sign-up - Bank not supported by Plaid - Setup requires mailing sensitive documents - Missing two-factor authentication - Account balance does not accrue interest - No digital envelopes feature - Login does not save - Transfers are not instant **Most requested features** - Joint banking for couples - Apple Pay support - Digital envelopes mirroring EveryDollar categories - Website for sign-up and banking - More bank support for Plaid - Two-factor authentication - Interest accrual on account balance - Ability to create accounts for minors - Save login/FaceID/PIN option - Check printing option - Improved customer service responsiveness - Ability to add/remove accounts - Instant transfers from bank to Gazelle ## Newest reviews (17 of 51) ### 3/5 — Need joint banking *2023-01-30, version 2022.12.06* Please hurry with the joint banking! Another feature that needs to change is transfers! I can only transfer from gazelle to my linked account, but not from the linked account to Gazelle. Also, when using plaid to connect in my other banks account, Pathward N.A. Is nowhere to be found. Lots of changes are needed for this to be fully functional. ### 2/5 — Can’t transfer funds *2023-01-15, version 2022.12.06* So, I have had this app for awhile now. A couple of months at least. At one point transfers were disabled, and then about a month ago they enabled the ability to move money out of your gazelle app. Why the such low rating is that there appears to be no convenient way to upload funds to the gazelle account. Why isn’t this feature in place? I cannot find updates to it on the Ramsey site, or anywhere on social medias based around Ramsey products. My rating would go up at least 1-2 stars if the transfer abilities were enabled. Then I might actually be able to use the product 😊 Thanks for your time! ### 2/5 — Lacking features *2022-12-26, version 2022.12.06* I’m sure this app will be great in the future but it lacks too many features to use it full time. ### 1/5 — Don’t waste your time… *2022-12-24, version 2022.12.06* I think Ramsey products are great! However, I do not recommend this at all. Maybe it’s an account that works best with other Ramsey products, but not alone. After linking a bank account I was unable to move funds from the linked account to the Gazelle account. My only option was to move from the Gazelle account to the linked account which isn’t what I needed. After my direct deposit went through, I ended up moving all the money in my Gazelle account to another account, but had to do it in increments of $500 each because it kept declining anything more than that. And the only way I was even able to move money was by using the debit card to link, because if I tried to link it as a bank account using the routing number and account number, it could be found. I will be closing this account. I consider this a huge flop and it will take a lot of changes to be successful. I can do so much more with a cash app debit card. **Developer response:** Hey stevie_jan, Thank you for the feedback! We are sorry for this experience. If we can help answer any questions or help in any way please reach out to our support team at gazelle.help@ramseysolutions.com. Thank you. -The Gazelle Team ### 1/5 — Do not put your money into gazelle *2022-12-06, version 2022.11.10* Not only did we never receive our card, transfers have been paused for over a week. The irony is we keep our Efund in Gazelle and can’t replace a broken applicable because we have no way to access our money. If this isn’t a scam it is a debacle. Do not trust this app with your money ### 1/5 — Still can’t use transfer feature *2022-12-03, version 2022.11.10* My husband and I were so excited to get our Gazelle cards so we could use them instead of our bank card or credit for Christmas! As soon as they got here I loaded 20 to each card to make sure they were both set up before my husbands bonus came. Three days later I was unable to load any more money to the card. I reached out to customer service and was told they had no eta as to when transfer would be back up. Now 3 weeks have gone by and I once again reached out and have not received a response. If I go to an atm to load money it is going to charge me a fee. I tried to set up an auto draft from my bank but it won’t let me because this isn’t a checking or savings acct! We love the Ramsey plan and are really hopeful that they will fix this problem soon! **Developer response:** Hey MChan922, Thank you for the feedback! I think our support team may be able to help when it comes to sending money starting in your external account to Gazelle. Please reach out to gazelle.help@ramseysolutions.com and mention this ticket. We would be happy to help. -The Gazelle Team ### 1/5 — Transfers Disabled *2022-12-02, version 2022.11.10* Gazelle is not ready for us. Transfers have been slower than advertised. A transfer on a Thursday has taken until Wednesday to appear. Since we are talking business days, it does not appear to meet the advertised 2-3 days. Biggest problem is the “fix” for transfers. Sent a help request more than two weeks ago and it is still not fixed. Inability to transfer funds into Gazelle limits ability to use. Support emailed me and said they would close the loop with me. This never happened. Too much energy is expended for too little benefit. ### 2/5 — Several issues *2022-12-01, version 2022.11.10* I was really excited about this card but so far I’ve found out my wife and I both ordered a card but cannot link our bank to both cards. As of right now I could only link one account to this card. I was able to do a transfer and make one purchase and then it all went down hill. Now it’s showing the incorrect balance on the card and not allowing transfers which basically makes this thing useless. I get this is new but you guys pushed this thing out far too early and have my money basically in limbo right now. I’d avoid signing up for this for awhile. **Developer response:** Hey there, We are sorry you are bumping into these issues. Our team can help find out what is going on when it comes to your incorrect balance showing and any other questions you may have. Please reach out to us at gazelle.help@ramseysolutions.com. Thanks. -The Gazelle Team ### 1/5 — Stay Away *2022-11-25, version 2022.11.10* Man I wanted this to work out so much. I enrolled in direct deposit and got one of my checks deposited. There are unfortunately limits placed on all sorts of transaction and transfers so don't expect to move money around in this account. I also couldn't transfer money to any account to pay rent because transfers were all halted. Rewards are not existent, not only that but the reward structure is not laid out anywhere. You can't use the debit card with apple pay so you are forced to use the physical card. This would not be a problem if the card was actually a good quality card, however it feels like you are holding a business card, flimsy, thin and feels like it's going to break on you. Not worth your time. **Developer response:** Hey alecpooh, Thank you for the feedback on Gazelle. All feedback is helpful for our team. I do want you to know we have updated the app to allow transfer out but still have a pause on transfers in for the time being. If you are having any technical trouble with your rewards or card please do not hesitate to reach out to us at gazelle.help@ramseysolutions.com. We are always happy to help answer questions and be of assistance. -The Gazelle Team ### 2/5 — Transfer To Account *2022-11-22, version 2022.11.10* Please find another way to transfer funds to the gazelle account, I don’t want another app to have my bank login information. A simple transfer with routing number should suffice. Please update and I will use the account, until then it’s useless to me. ### 1/5 — Can’t create an account *2022-11-22, version 2022.11.10* I don’t know if I’m missing something but I cannot find a way to create an account to actually get into the app. I have tried logging with Ramsey and that as well didn’t work. ### 1/5 — Problem with app *2022-11-16, version 2022.11.10* I cant open a account. Straight from the download I open the app and it only gives me three options. Sign in, need help?, and account disclosure. No other options no steps to open a account no information besides the legal. I want to start using this and I follow Dave Ramsey and his solutions. The one star is just because I cant even open a account. I hope its fixed soon ### 2/5 — Transferring issues *2022-11-13, version 2022.11.10* I’ve used gazelle for about 1 month. I really liked the idea of creating a spending account for myself, but instantly learned that to transfer money from a traditional checking account to gazelle took 2 full days… the 2nd time I attempted to transfer money, the transfer feature has been unavailable for going on 3 days. Once I’m able to transfer money off of that card I’m not using it again. Customer service is only available during banking hours, and you’re unable to even send an email. They have a lot of bugs to work out ### 4/5 — Good start *2022-11-10, version 2022.11.04* I have loved this for the short time I used it. However, like most, having a joint account is important to me. I hope that comes asap. The sooner the better as my wife and I aren’t always together and we need to both have access to the account. Also a check would be good, for nothing other than the fact that I need to “prove” to my school district that it is in fact my bank that my direct deposit would be going into. I think it is doing well though. ### 1/5 — Poor function, terrible customer service *2022-11-10, version 2022.11.04* Issues: 1) Doesn’t let you connect multiple accounts for transferring money in. 2) won’t connect with outside institutions like fidelity 3) Seems to be very glitchy still. 4) Not a bank, so you have to transfer money in from your other bank, so you might as well just use the other banks debit card. And since I can’t connect an account to this, I can’t use is as my central money hub ### 1/5 — Bad security - lacks 2-factor authentication *2022-11-10, version 2022.11.04* Any login involving your money needs to have 2-factor authentication as an option. The Gazelle team says this is something they’re working on for a future update. This should have been a launch day feature. Was the release rushed or haphazard? What a shame. ### 1/5 — Pay interest *2022-10-31, version 2022.10.21* I have the card. But I noticed the account balance does not accrue interest like my Capital One 360 account which also has no fees. Plus why is Dave encouraging people to use plastic even if debit ? I would like to see interest paid on account balance. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrendous *2023-04-27* I participated in the beta program for this app. The app has hardly changed since then, with next to zero functionality. Transfers are down a majority of the time, making this effectively useless as a bank account. I plan on closing my account, but I have one penny deposited currently. In order to close your account you must have a zero balance, or pay $15 to mail a check of your balance. So I’ve opened the app periodically in order to attempt a transfer, and the one time transfers aren’t down, I get a warning that I’ve passed my limit. One penny, I can’t transfer. My most recent transaction is from five months ago. This app should’ve never left the beta period, it has a lot of work to become competent. I would advise against trusting your money to this service. And developers—I don’t need an obligatory response to contact support, I already have to contact you to get this account closed. ### 1/5 — Terrible *2023-02-16, version 2022.12.06* My wife and I have made many sacrifices to incorporate this in our lives…we were part of the very first beta release and it was improving rapidly from humble beginnings… then all of the sudden everything stoped improving and it is left at a unacceptable position for a bank in 2023. When I called they offered no info and a very dim hope for the future. I guess no one told us this was part of the “live like no one else”. Now we have dozens of apps and utilities switched over to this card… very frustrating ### 1/5 — Disappointed *2023-02-11, version 2022.12.06* I was really excited to see this come out. However, it is basically useless in its current state. The only functions that work are direct deposits and spending from the card. Transferring money just doesn’t work. Cannot add new accounts on the app. Cannot remove or edit existing accounts on the app. This needs some major fixing before it can replace my normal bank debit card. ### 1/5 — Second review *2023-02-10, version 2022.12.06* At first I thought this would be awesome. I follow Ramsey products and have not had any issues. So gave this a try. Deposit from another bank account was awesome feature but they had an issue and went to fix it. Happened after a month in. I had followed up several times and was told they were working on it. They did fix the withdrawal function but the deposit to the account from another bank does not and will not work. They do not have a fix. I have several big name bank accounts and never have had this issue. I know this is a new program but this is an issue that should have been resolved way before the new year. I’m disappointed and hope to see this get fixed in the future. At the moment I’m not sure how to deposit in this without direct deposit and seeing how they have issues with bank to bank transfers not sure if I will hold much past spring. I will give them time to fix but not holding my breath. Doesn’t seem like a good Ramsey product and I don’t see them advertise it any more. **Developer response:** Hey there! We would love to help troubleshoot this for you! Please reach out to us at gazelle.help@ramseysolutions.com and we will get everything squared away 🙂 -Josh with the Gazelle Team ### 1/5 — Not flexible! *2023-02-08, version 2022.12.06* They just got rid of the transfer option and you can no longer transfer money into our out of your debit account to/from an external bank! Doesn’t make sense! I am so disappointed because I really wanted to use this. ### 1/5 — I can’t do anything with this app and account *2023-02-02, version 2022.12.06* I can’t login to my account via a browser on my PC. On my iPhone I can’t do anything to move money into the account. I have $20 dollars and that’s it. I guess I could transfer it out but then my account is useless. ### 1/5 — Released too early *2023-01-26, version 2022.12.06* I’m in BS4, 5, and 6. I was so excited to get this gazelle card. But it was release WAAAAY too early. I can’t even have a joint card for my wife. And I also can’t use it for Apple Pay so that’s extremely inconvenient. These need to be addressed and the app hasn’t been updated in over a month. ### 1/5 — Sad!!! Disappointed!! *2023-01-24, version 2022.12.06* Sad to say that this app/card has been a total failure from my viewpoint! I really believe Ramsey solutions should’ve solved the issues and problems before rolling it out and getting our hopes up! I cannot use it at all as I’m not able to transfer money in unless I use a direct deposit, which I will not… Haven’t been able to use this app for weeks and going to delete it from my phone unfortunately! Please… If you guys can figure this out to make it like a normal bank account, I’ll gladly rejoin! ### 1/5 — FROZEN MONEY *2023-01-20, version 2022.12.06* My money has been stuck in my account for months and customer service hasn’t fixed the issue. I deposited money in good faith and my ability to withdraw it is frozen despite a healthy balance and no other issues. This is either a major glitch or a scam that has my money. I believe it’s a glitch but my god- it’s a bank!!! Give me my money. You can’t call customer service, only has a voicemail and they’ll call you if they like. Omg. ### 1/5 — Needs Major Improvement *2023-01-17, version 2022.12.06* I was excited to use this as a blow money fund for everyday expenses. However, around November 2022 they stopped you from being able to transfer money from your checking into the gazelle card. This made the card unusable for my needs. To this day, still no ability to transfer money from checking to this card. They added withdrawals in order to transfer money from the card to another account, so I just moved all my money back. I won’t use this until they enable transfers again. Good concept, poor execution. I feel this is still in beta testing and needs a lot of work. Note: you can set up direct deposit to this card, but this is not what I wanted it for. **Developer response:** Hey DJAneka, We are sorry for the experience thus far! You are correct, Gazelle has paused transfers in but can still transfer out. Users can still use other methods of deposits in the meantime like ACH transfers from external institutions and add cash. For any active updates or questions please reach out to gazelle.help@ramseysolutions.com. We would be happy to help! ## Most praised reviews (10 highest-rated) ### 5/5 — BEST Customer Service *2022-11-08, version 2022.11.04* Called in and asked a question about syncing between EveryDollar and my Gazelle account, and got all my questions asked and more. The gentleman I spoke to answered in-depth, and was incredibly polite and was happy to answer any questions that I had. Honestly, one of the best customer service experiences I’ve ever had. AND was connected immediately to him - no pressing buttons for certain extensions or speaking into the phone just to reach someone. ### 5/5 — Love it! *2022-11-05, version 2022.10.21* If you patiently way the 3 business day for the money to transfer and for the initial sync to the EveryDollar App. You will LOVE this card. You must PRE-FUND the card from your bank account, so this is not linked to the bank account. Plan ahead, with some patience, and you’ll have an amazing experience. Transactions showing IMMEDIATELY on my EveryDollar App. 10/10 Ramsey Team. GREAT WORK! ### 5/5 — High expectations *2022-10-31, version 2022.10.21* I look forward to seeing what all this financial option will bring. There is big potential here! I’m hopeful that this can replace other big name digital financial options. Also, hoping that the future will bring money organization options with in the app. PS: people who are leaving less then 5 stare reviews for a free service that is just getting of the ground… well, they are being ridiculous ### 5/5 — Love love love Gazelle *2022-10-21, version 2022.10.19* I use Gazelle all the time and love it! It integrates perfectly with the EveryDollar app and shows all of my transactions as soon as I use my card! It allows me to track all of our spending and tell our money how to best work for us! The support team is great and always answers all of my questions! Keep up the great work! ### 5/5 — Fast EveryDollar Transactions! *2022-10-17, version 2022.10.13* I am a big Ramsey fan! I have been working the Baby Steps since 2017. The Gazelle debit card made perfect sense to me to pair with EveryDollar, the budgeting app. My favorite aspect of the card is that most transactions show up nearly instantly in EveryDollar. I have the premium access with my Gazelle account linked. The other transactions will usually show up within a day. I use my Gazelle account as my monthly food envelope. This prevents me from overspending on groceries or restaurants. Thank you Ramsey and team for creating this card and app. I have not had any of the issues that other reviewers have experienced. Everything has worked well for me. ### 5/5 — Game changer *2022-10-06, version 2022.10.04* I have been using Gazelle for several weeks with no issues. I was super excited to see the integration with EveryDollar that allows me to track a transaction immediately. I just bought groceries and had a transaction to track in EveryDollar before I got back to my car. This is a game changer for me! ### 5/5 — Transfer Function Not Working *2022-10-06, version 2022.10.04* The transfer (“move”) functionality is no longer working since the last software update. After pressing the “Make Transfer” button, I keep getting the error message “There was an error. Please try your request again. Okay”. I’ve tried for a couple of days. Thanks **Developer response:** Hey Multisportdad, Thank you for the review! Sounds like your bank connection may need to be reset. This happens every once in a while. You can unlink your bank in the Account tab and then go through the relink process once more. Once this is done you should have no issue transferring funds. If you have any questions or need more troubleshooting just reach out to us at gazelle.help@ramseysolutions.com and mention this review. Thanks again for the review! -Josh with the Gazelle Team ### 5/5 — Like a Digital Envelope *2022-10-06, version 2022.10.04* The initial setup required me to give the third-party institution a call for security reasons, but once that was settled I was in! It's been great being able to "cash out" my eating out category in the EveryDollar budgeting app and use the Gazelle card to control my spending at restaurants. It's like a digital envelope. Speaking of EveryDollar. . . My Gazelle transactions showed up faster than my regular bank! That's especially helpful with tracking transactions over the weekend. The app functions as expected and even allows for transferring funds in and out of Gazelle. I tested the "freeze card" function and it immediately blocked me from making an online purchase. Glad to know that function will work if my card was ever lost. The one thing that would make this more awesome is if Apple Pay were enabled. Just going to have to show off that Gazelle card for now. 🤷🏻‍♂️ **Developer response:** Hey JaiBCD, Thank you for the review! We are so excited about Gazelle and the opportunities we will get to serve our users. EveryDollar and Gazelle's integration is one of my favorite things too right now. Things like Apple Pay and digital envelopes inside Gazelle are on the way! Thanks again for the review! -Josh with the Gazelle Team ### 5/5 — Easy peezy *2022-10-05, version 2022.10.04* I use this app for my fun money spending, no issues and the tap feature is awesome. I love the all silver Mastercard logo. ### 5/5 — No complaints *2022-09-30, version 2022.09.29* I’m using this account to hide money from myself. Making a backup for my emergency fund --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*