# Gazing — user reviews > 100 indexed App Store user reviews of Gazing by WEBFRONT INNOVATIONS LIMITED, rated 4.20/5 from 1,632 ratings. - Source: https://appshunter.io/ios/app/gazing/id6670186781/reviews - App overview in markdown: https://appshunter.io/ios/app/gazing/id6670186781.md - Rating breakdown: 5★ 1,114 · 4★ 155 · 3★ 98 · 2★ 39 · 1★ 226 ## Newest reviews (16 of 100) ### 2/5 — Frustrated *2026-07-18, version 2.2.2* Seems like I have to go in everyday and turn on motion detection. Kinda sucks. ### 1/5 — Basura *2026-07-15, version 2.2.2* No sirve. Es muy lento y no tiene señal ### 1/5 — Unreliable *2026-07-14, version 2.2.2* Gives a thousand false alarms, and never when there’s really a person. It disconnects from the network very often and the battery doesn’t last ### 1/5 — It’s a scam *2026-07-13, version 2.2.2* Stole 186.36$ form me ### 1/5 — Garage cameras *2026-07-11, version 2.1.7* The camera never worked properly and kept going off line 🤬 ### 1/5 — Bs *2026-07-03, version 2.1.7* Sucks that you can’t see it without paying would not have bought the cam now I have something to show it JUNK ### 1/5 — Financially *2026-07-03, version 2.1.7* Force you to pick a plan which I did not want and then I picked monthly and they charged me for both monthly and annual and did not respond to my emails ### 4/5 — Retention *2026-06-25* We were checking our gazing app at 1:00 AM today and looked like something was caught on camera from 11:30 pm. We viewed but didn’t save the 11:30 event then tried to view the video again about 2:00 AM but the video was not found. It looks like if you don’t save it erases after 1 day. It would be better if it stored at least 24 hours for retrieval after viewing. The videos are great-but 10 secs isn’t very long. We thought as long as there was movement it would keep recording until movement stopped ### 1/5 — Horrible *2026-06-24* I’ve had this product for a couple of months and this has to be one of the worst applications I’ve used. It’s constantly lagging, and I don’t know how this happens but it turns off the motion alerts by itself, so I never get alerted of movement. I have to go into the app almost every day to enable alerts. I got this so I could view my birds and their nest, but it’s not worth it for $20 a month and constant issues. ### 1/5 — Disappointed *2026-06-23, version 2.1.7* Only worked for a week and cannot get it to work! 😩🫤😠 ### 1/5 — Poor *2026-06-22, version 2.1.7* Can’t view the videos on phone ### 1/5 — Review *2026-06-20, version 2.1.7* Don’t like that I don’t have an option of paying the service monthly so I’m going to return the camera I don’t think it’ll work without the app? Really sucks cause the camera looks great ### 1/5 — Most expensive LTE service I've seen *2026-06-17, version 2.1.7* No alternative to use an existing data plan or wifi only. You'll be stuck paying $20 per month PER CAMERA! ### 4/5 — Language *2026-06-11, version 2.1.7* I want it in English ### 1/5 — Isle of Bute *2026-06-09* More often than not not we can’t get it live , we have it up a tree with not many branches but not good signal , more often than not it’s frozen then goes offline , it’s on an the Isle of Bute and we don’t live there , so have to climb tree every week to turn it back on ### 1/5 — does not record movement *2026-06-03, version 2.1.7* it’s very picky. Does not record all movement picks and chooses what it wants to record the last three days it was hooked up. It said there was no movement at all, and I walked in front of the camera at least five times very dissatisfied with product ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible customer service *2026-08-20* If there is a way to give them negative stars this would be it. Customer service is a joke, keeps repeating the same thing over and over. Can’t seem to get my product model number right and does not respond back for days. -10/10 ### 1/5 — Camera is useless and not as advertised *2026-08-11, version 2.2.5* I received the camera finally found the power button which was hidden behind the camera itself and when it comes on, it’s speak Spanish I do not speak Spanish. I scan the QR code. And it will not connect says make sure the device is turned on turned on because it speaking Spanish then it says my network is abnormal so I know it’s not that because I have I dropped it and I’ve turned the fiber-optic off. Just use cellular data still doesn’t ### 1/5 — Very disappointed with gazing customer service *2026-08-10* I am extremely disappointed with Gazing’s customer service and the lack of willingness to actually help resolve my issue. I purchased six Gazing cameras and contacted customer support because I wanted to have all six cameras connected to my existing cloud storage plan. Instead of looking for a reasonable solution or providing meaningful assistance, I was simply told that each camera requires its own separate cloud storage subscription. My concern is not about being charged twice for the same plan. I understand the difference. My issue is that I have six cameras from the same company and expected there to be a practical way to manage them under one account or plan. Unfortunately, customer support has repeatedly focused on explaining the policy rather than trying to help find a solution. I provided the serial numbers for all six cameras and proof of payment, and I specifically asked Gazing to review my account and see if all six cameras could be linked to my existing plan. After all of that, I still did not receive a satisfactory solution. The most frustrating part is the lack of flexibility and customer support. When a customer invests in multiple products from the same company, you would expect the company to value that customer and make an effort to find a reasonable solution. I am very disappointed with both the product support experience and the way this situation has been handled. Gazing should seriously reconsider how it manages customers who own multiple cameras and provide better options for cloud storage. Six cameras, six separate subscriptions, and very little effort from customer service to find a better solution. That is not the level of customer support I expected. ### 1/5 — 4 G Camera *2026-08-09* Very disappointed with this camera. It will not connect to the network no matter what I try. I followed the setup instructions and tried multiple times, but nothing worked. Without a network connection, the camera is basically useless. The setup process has been frustrating and a waste of time. I would not recommend this camera. ### 1/5 — Why subscription only? *2026-07-31, version 2.2.3* It doesn’t work without a subscription that is messed up ### 1/5 — Doesn’t connect *2026-07-30, version 2.2.3* Customer service was useless and I bought two of these. ### 1/5 — Fraudulant Scam! *2026-07-27* Does not work without purchase of a subscription package, and it is fraudulant. I paid $60 for 3 months of security service and never received any services that were suppose to be provided. No notifications nothing. They took the monthly subscription fee of $20 each month for 3 months and did not do services they say they provide. My security camera was not even acknowledging anything, motion sensor was turned on but did not let me know and no pics to review. As an outcome of not following thru with obligation my quad was stolen and I have evidence or proof because security camera did not pick up motion sensor when it should have because I paid for monthly security subscription! I am extremely upset and would not recommend this for anyone, waste of money and fraudulent scam! ### 1/5 — Dog but *2026-07-22, version 2.2.3* I didn’t like it so I canceled my subscription and it keeps trying to charge my card ### 1/5 — Shotty cameras *2026-07-19, version 2.2.2* The cameras sometimes work and sometimes do not. You have to pay a subscription charge for each camera, not worth it. ### 1/5 — View *2026-07-17, version 2.2.2* Not very wide of a shot or very clear also 10 second clips only lots of missing videos terrible service. Takes day for response from customer service text with no resolution to the problem or refund. ## Most praised reviews (10 highest-rated) ### 5/5 — Independent of WiFi *2026-08-09* Couldn’t believe it’s true that it uses 4G and completely independent of WiFi. The main concern is since I did not subscribe its monthly service and wonder if the live stream will still be available after trial period.. ### 5/5 — Trail Cam *2026-08-04, version 2.2.3* My first camera! Slight delay but pretty cool to be able to look into another part of the world. ### 5/5 — monthly costs *2026-07-13, version 2.2.2* monthly costs extremely expensive should be no more then $7.99 maximum ### 5/5 — Cámara *2026-06-10, version 2.1.7* Excelente compra ### 5/5 — Lo mejor *2026-06-01, version 2.1.6* 💪🏽 ### 5/5 — 4G LTE *2026-05-22, version 2.1.4* Works great connects to my phone excellent clarity so much so I bought four more ### 5/5 — Great services *2026-04-09, version 2.1.3* Very happy customer ### 5/5 — Está bien *2026-03-13, version 2.1.3* Pues está bien tiene buena Caridad buena resolucion solo hay algo que se tiene que pagar el servicio y eso no lo dicen ### 5/5 — Simple and relaxing *2026-02-03* Clean design and easy to use. Great for quick moments of calm during the day. ### 5/5 — Easy to operate *2026-02-02, version 2.1.1* easy to operate,simple interface.easy to learn and use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*