# GCB Mobile App — GCB Mobile App

> Ghanaian mobile banking app for account management, payments, and investments. (iPhone/iPad app by GCB Bank PLC.)

- Source: https://appshunter.io/ios/app/gcb-mobile-app/id6444388582 (this page in markdown: same URL + `.md`)
- Developer: [GCB Bank PLC](https://appshunter.io/developer/998408931)
- Category: Finance
- Price: Free
- Rating: 3.40/5 from 344 App Store ratings · 58 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.2 · 59 MB
- Languages: English
- Released: 2023-09-17
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gcb-mobile-app/id6444388582/reviews.md

## What is GCB Mobile App?

"GCB Mobile App is your choicest banking app in Ghana. It offers you a complete financial solution that lets you do everything from opening an account to investing in Term Deposits, all from your smartphone or tablet without visiting any branch. With GCB Mobile App, you can:
•  Secure your profile with your fingerprint or face ID
•  Pay your ECG bills conveniently using our ground-breaking solution for prepaid meters
•  Pay for various services to over a 100 billers
•  Customize your app with dark and light mode themes
•  Receive real-time receipts and alerts for every transaction
•  Invest and manage Term Deposits with high interest rates
•  Open an Instant account and start sending and receiving money from anywhere anytime.
•  Use a wide range of self service options including password reset, card transaction limits adjustment, PIN change and more.
•  Request debit, prepaid and virtual cards with ease.
•  Navigate the app easily with a user-friendly interface for varying user groups.
GCB Mobile App is safe, secure and easy to use. Download it today and enjoy the experience."

## Key features

- Biometric profile security
- Bill payments (including ECG)
- Invest in Term Deposits
- Open Instant accounts
- Self-service options
- Card requests
- Customizable themes

## What do users think of GCB Mobile App?

Overall sentiment: negative

**Pros**

- 👍 Superb Interface
- 👍 Seamless and user friendly
- 👍 Excellent app for perfect banking

**Cons**

- 🐛 App crashes frequently
- 🐛 Transactions not reflecting
- 🐛 Mobile money transactions failing
- 🐛 Registration process errors
- 🐛 Poor customer support response
- 🐛 App not working after update
- 🐛 Virtual cards lost after update
- 🐛 Unable to link account
- 🐛 Investment section not working
- 🐛 Standing order feature bugs
- 🐛 Unable to open account from abroad
- 🐛 App not showing on home screen
- 🐛 Slow app performance
- 🐛 Connection errors
- 🐛 Account blocked after deposit
- 🐛 Unable to block ATM card
- 🐛 Email verification issues
- 🐛 App fails to launch

**Commonly reported bugs**

- Photo upload fails during registration
- Mobile money transactions not going through
- App doesn't allow linking of account
- Standing order feature crashes when hitting frequency tab
- Messages sent to customer support go unanswered for weeks
- Deposits from mobile money to bank account do not reflect, but money is debited
- Virtual cards lost after update, and requesting new ones doesn't work
- Email validation errors during registration
- OTP not received via SMS or email
- Money deposited does not reflect in the app
- Cannot receive billing address for online payment
- ATM card blocking is not functional
- Withdrawal to Ghana Pay wallet deducts money but doesn't reflect in wallet
- Online transactions don't go through, requiring a bank visit
- Deposited money is taken without crediting the bank wallet
- Mistakenly transferred money to virtual card cannot be reversed without bank visit
- Error when trying to create an account with readycash card
- App does not open after a new update
- App not showing on home screen after download
- Connection could not be established error
- Money transferred on Friday not reflected by Monday
- Payment fails and money is deducted, support is unhelpful
- Registration process stuck after selfie, no details to review, invalid account number error
- App crashes all the time
- Cannot proceed with account creation without Ghana number, needs email verification option
- Mobile money to account transfer deducted but not received, customer support unable to help
- Deposits hang for over two weeks
- App crashes during registration
- Investment section not working well
- App doesn't work
- Scan app gives errors and excuses
- Sending money results in 'try again later' error

**Most requested features**

- Allow personal record updates (contacts, address) without visiting the bank
- Allow email verification for account creation
- Bring back the old version or fix the new one

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/gcb-mobile-app/id6444388582/reviews.md

### 1/5 — App not working with no sim inserted into phone, even with full WiFi access

*2026-06-18, version 2.15*

I cannot use the app on my iPhone with no sim after your latest update, it keeps saying access denied

### 1/5 — Disappointed

*2026-06-17, version 2.15*

Some of us use eSIM locked phones and this new update does not permit phones without SIM card 
That’s very bad and trash 
Now what should we do about that

### 1/5 — Poor service

*2026-06-04, version 2.14*

I can’t apply for a virtual card and also can’t withdraw my money fix it

### 1/5 — Freezing issues

*2026-05-30*

App is so horrible it can freeze for days and sometimes you may have to uninstall and download again before you can use it. Developer needs to pay back for such poor work for such a big company. Total IT disgrace in such an AI era. 
Thank you.

### 1/5 — Deposit issue

*2026-04-26*

Ever since I started using this bank account alway having issues with deposit from mobile to account last time I tried sending money to my account, I sent  500 first it didn’t then I sent 100 again , for a whole day it didn’t reflect I called them and WhatsApp them but they didn’t respond their customers service very poor I was then for two days contract them again no reply, later got a message of 500 deposit to my account but never received the 100 I sent the second time up to now , please work on your system well not just the app and graphics

### 4/5 — Great App

*2026-03-31*

Everyone here seems to be complaining about the app, but the app has the best features and makes banking easier. Fine, sometimes you may experience challenges but overall, this app works so well. So far so good 👍🏼

### 1/5 — Easy

*2026-03-11, version 2.12*

It keeps crushing

### 1/5 — Delays opening

*2026-03-08, version 2.12*

My mobile app hasn’t opened for 24 hours and sometimes becames stuck

### 1/5 — Problem with registering

*2026-02-16, version 2.12*

After taking a photo as part of the registration process, I’m unable to proceed… I’ve been trying for days.

### 1/5 — Lack of personal record updates

*2026-02-11*

The app should allow allow customers to automatically update certain personal record like contacts  number and address without going to the bank to update it information. Mobile app should allow such features to enable customers update  certain part of their bank records without going to the bank which sometimes takes longer cue to get it effected

## Frequently asked questions about GCB Mobile App

### What can I do with the GCB Mobile App?

The app provides a complete financial solution allowing you to open accounts, invest in Term Deposits, pay bills for over 100 services, manage your profile with biometric security, and request various cards. It also offers self-service options like password resets and PIN changes.

### Is the GCB Mobile App secure?

Yes, the app prioritizes security by allowing you to secure your profile with fingerprint or face ID. It also provides real-time receipts and alerts for every transaction, ensuring you are always informed about your account activity.

### How can I pay bills using the app?

You can conveniently pay bills for a wide range of services to over 100 billers directly through the app. This includes a ground-breaking solution for paying ECG bills for prepaid meters.

### Can I open a new bank account with this app?

Yes, you can open an Instant account directly through the app. This allows you to start sending and receiving money from anywhere, anytime, without needing to visit a physical branch.

### What are the investment options available?

The app allows you to invest and manage Term Deposits directly from your smartphone or tablet. These Term Deposits offer high interest rates, providing a convenient way to grow your savings.

## Version history (last 5 releases)

### 2.16 — 2026-07-03

Security enhancements and minor bug fixes.

### 2.15 — 2026-06-17

Security enhancements and minor bug fixes.

### 2.14 — 2026-03-31

•   Salary Advance repayments can now be made on weekends and holidays.
•   MSE customers can now onboard directly onto the app.
•   Funds can now be transferred from USD, EUR, and GBP accounts to GHS accounts.
•   Customers can move funds from their prepaid cards displayed on the app (physical/virtual) to a linked account.
•   Auto-reversal has been implemented for failed GHIPSS transactions to enable faster resolution.
•.  An issue affecting standing orders for GHIPSS transactions has been resolved.

### 2.12 — 2025-12-12

General performance and stability improvements

### 2.11 — 2025-11-06

Minor bug fixes.

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## More apps by GCB Bank PLC

- [GCB Corporate Banking App](https://appshunter.io/ios/app/gcb-corporate-banking-app/id1476117160)
- [GCB Bank Mobile App](https://appshunter.io/ios/app/gcb-bank-mobile-app/id1518602642)
- [G-Money App](https://appshunter.io/ios/app/g-money-app/id6758480287)

All apps by GCB Bank PLC: https://appshunter.io/developer/998408931

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
